$122 Avg/night
Rate based on Check-in: Jan 5, 2015 Check-out: Jan 6, 2015

Douglas Fir Resort and Chalets

3 stars
525 Tunnel Mountain Road, Banff, AB T1L 1B2
Hotel Overview
Reviewer score
4.1
out of 5
11 reviews
A bit disappointed with the service

The hotel is nice, ~20 min walk from downtown Banff, which is ok. The room was very comfortable and... See full review

  • Sharon and tired baby
  • Aug 12, 2014
Nice studio

Nice accommodations with a fridge and microwave. Reasonable but not great value given we've stayed... See full review

  • Max and Alice
  • Jul 9, 2014
Douglas Fir Resort is located on scenic Tunnel Mountain 4 minutes away from downtown Banff. DFR consists of comfortable condo-style accommodations, wood burning fireplaces, free wireless internet and well-equipped kitchens. Families love the two giant indoor waterslides, swimming pools, and kiddy pool. Our Giant indoor kids playzone is a huge hit! Adults can relax in our saunas, whirlpools and steam room. Everyone can enjoy the 24 hour fitness room and 2 indoor hot tubs and 1 brand new outdoor hot tub. Other amenities include a convenience store, coin laundry, outdoor BBQ and liquor store.

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Douglas Fir Resort and Chalets Rooms

1 Bedroom Loft Condo
These one bedroom loft condo units have a free dedicated parking stall with plug-in and includes full modern kitchen (standard size fridge, stove with cook-top and oven, microwave, pots & pans, dinnerware, silverware, dishwasher, misc. kitchen utensils), woodburning fireplace, cable TV, hair dryer, in-room safe, iron & board, dual line phone with data port, free daily coffee, bathroom amenities, daily maid service, recycle bins. Rate is based on two adults, an extra person charge of $20CDN applies for each extra adult (15 yrs +)
Loft Units
These two- level loft units have free indoor heated parking, elevator access and includes full modern kitchen (standard size fridge, stove with cook-top and oven, microwave, pots and pans, dinnerware, silverware, dishwasher, misc. kitchen utensils), woodburning fireplace, cable TV, hair dryer, in-room safe, iron & board, dual line phone with data port, free daily coffee, bathroom amenities, daily maid service, recycle bins, balcony. Rate is based on two adults, an extra person charge of $20CDN applies for each extra adult (15 yrs +)
Studio Suites
These comfortable studio units have free indoor heated parking, elevator access and include full modern kitchen (standard size fridge, stove with cook-top and oven, microwave, pots and pans, dinnerware, silverware, dishwasher, misc. kitchen utensils), woodburning fireplace, free firewood, cable TV, hair dryer, in-room safe, iron & board, dual line phone with data port, free daily coffee, bathroom amenities, daily maid service, recycle bins, balcony. Rate is based on two adults, an extra person charge of $20CDN applies for each extra adult (15 yrs +)
1 Bedroom Condo
These one bedroom condos have a free dedicated parking stall with plug-in and includes full modern kitchen (standard size fridge, stove with cook-top and oven), microwave, pots and pans, dinnerware, silverware, dishwasher, misc. kitchen utensils), woodburning fireplace , cable TV, hair dryer, in-room safe, iron & board, dual line phone with data port, free daily coffee, bathroom amenities, daily maid service, recycle bins. Rate is based on two adults, an extra person charge of $20CDN applies for each extra adult (15 yrs +)

Amenities

  • WiFi
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Activities
Indoor pool
Fitness Center
Game room
Services
In-Room Safe
Currency exchange
Internet
WiFi
Parking
Free parking

Dining

Nearby restaurants:
Saltlik, Earl's, Melissa's, The Balkan, Bruno's, Magpie & Stump and Johnny Ray's

Hotel Policies

Check-in:
1600
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (11)

Ratings and reviews for Douglas Fir Resort and Chalets

Overall score

4.1 / 5
5.01.0
11 out of 11
Amenities:
4.2
Room cleanliness:
4.3
Hotel staff:
4.4
Room comfort:
4.2
Location:
4.2
Value:
4

91% would recommend to a friend.

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Review of Douglas Fir Resort and Chalets

Reviewer score

4
5.01.0
Sharon and tired baby
Business
Boston, MA
Aug 12, 2014

A bit disappointed with the service

The hotel is nice, ~20 min walk from downtown Banff, which is ok. The room was very comfortable and underground parking was a nice bonus. My only complaint is that we asked for a crib, I specifically emailed a few days before arrival, saying I'll be arriving late (~3am) with a baby, and ask for the crib to be ready in the room so she can go straight to sleep. When I checked in, I asked: the crib is in the room right? and the person said yes, I can see you asked for it, I can see you sent an email, all is good... Of course, as I enter the room, there was no crib there... And this is a family resort... So had to keep the unhappy baby for 10 minutes before they went to find the crib, and then get me sheets for it etc... Which was a bit annoying. Otherwise it's a nice place, a bit closer to town would have been nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

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Review of Douglas Fir Resort and Chalets

Reviewer score

4
5.01.0
Max and Alice
Business
Los Angeles, CA
Jul 9, 2014

Nice studio

Nice accommodations with a fridge and microwave. Reasonable but not great value given we've stayed there on the weekend of July 1-4 and reserved a couple of days ahead. A little far from the center of town, but not a problem during the summer.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Douglas Fir Resort and Chalets

Reviewer score

4
5.01.0
Bonbon51
Business
Calgary
Dec 2, 2013

Lovely family weekend

The hotel is dated by cozy and we enjoyed evenings around the blazing fireplace. Would have enjoyed a coffee shop or dining room however the trip down the hill to restaurants in Banff is short. On the other hand, the kids enjoyed the water slides and play zone immensely. Lots of wildlife nearby, including a buck elk grazing next to the lodge. Staff was very helpful and polite. All, including the kids, certainly felt welcome.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Treat yourself to brunch at the Banff Springs Hotel. Expensive but worth the experience.

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Review of Douglas Fir Resort and Chalets

Reviewer score

4
5.01.0
Supermommy22
Business
Edmonton
Mar 29, 2013

Great Place for Kids

We love this place although it has good and bad points. The pros...the staff is friendly and triendly and tries their best to accomodate you. The playzone is a blast and the pool and waterslides are lots of fun. The cons: They don't clean the room daily nor do they make your bed...I mean, that's the fun of staying in a hotel (having your bed made for you). Also the place is kinda dingy, it doesn't have a new clean feel and the waterslide water is a bit cool. All in all those are minor things and we would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Douglas Fir Resort and Chalets

Reviewer score

4
5.01.0
eazy living
Business
calgary alberta
May 19, 2012

great place ,very well priced

the staff were very friendly and the room had a kitchen and a wood burning fireplace.the pool and sauna were good and the surroundings were attractive ,i will definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

spagetti factory

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Review of Douglas Fir Resort and Chalets

Reviewer score

5
5.01.0
Anonymous
Business
San Francisco, Ca
Jun 30, 2010

A fun family vacation getaway

We had a really fun time. It had two waterslides, two jacuzzis, kiddie pool and regular pool. The rooms were nice and had many amenities.The kitchens were fully equipped and you could cook your meals including barbecueing if you wanted to.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Eat at Bumpers. It had a super salad bar. The prime rib and pork ribs combo was great. It came with cooked carrots, a choice of baked potato with the trimmings, rice or french fries. The chocolate cake was too much for three of us to finish. It was fantastic, especially the frosting.

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Review of Douglas Fir Resort and Chalets

Reviewer score

5
5.01.0
goleafsgo
Business
Edmonton Alberta Canada
Feb 21, 2010

GREAT!!

The Douglas Fir is very close to the downtown of Banff. You can walk or take the free bus that picks you up directly in front of the resort. My partner and I enjoyed a great day of skiing, a nice night out at a Greek restaurant, and a great couples massage. The room had a big balcony and an even bigger television!! It was quiet at night and it was overall a fantastic time!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Balkan Restaurant on Tuesday or Thursday has belly dancing and plate smashing!!

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Review of Douglas Fir Resort and Chalets

Reviewer score

2
5.01.0
Anonymous
Business
Colorado
Sep 9, 2009

Too expensive for the type of facility

The staff was friendly and helpful. However, the units were dark, dreary and small. It was much more rustic than described. There were many steps with no rails. It was not worth $127 a night. I would not go there again. It was a very disappointing place to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of Douglas Fir Resort and Chalets

Reviewer score

4
5.01.0
The George Family
Business
Edmonton Alberta
Jul 20, 2009

Awesome Family Getaway!!!

The room was clean, quiet and very accomodating for a family of four. The children loved the waterpark and it was great to have a little store on site. Very well maintained and the staff was awesome! Will recommend this resort and will be returning! We vacation in Banff at least once a year!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Johnston Canyon......short drive from Banff on highway 1 A!! Amazing and worth the trip!

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Review of Douglas Fir Resort and Chalets

Reviewer score

5
5.01.0
Dave & Marcia
Business
Sammamish, WA
Jun 26, 2009

Ideal facility

We felt the hotel was ideal. The location just outside of the crowded Banff town center was perfect. Your room key shown to the bus driver is good for free travel throughout the entire Banff area. The water slide is great for young and old alike. The desk clerk was very helpful with suggestions for hikes, gas, groceries and getting around.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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