$111 Avg/night
Rate based on Check-in: Jan 7, 2015 Check-out: Jan 8, 2015

Caribou Lodge and Spa

3 stars
521 Banff Avenue, Banff, AB T1L1B1
Hotel Overview
Reviewer score
3.9
out of 5
20 reviews
loved the place - will revisit for sure!

except for the room service menu which was a bit limited for vegetarians, and absence of shower... See full review

  • docreshma
  • Sep 1, 2014
Great value, comfortable room, good location

Comfortable, clean, newly renovated rooms. Friendly staff. Great location only, 1/2 mile from... See full review

  • Travel Addict Fun Haver
  • Aug 26, 2014
The impressive hand hewn logs that accent the building's exterior and lobby create the spectacular ambiance of this mountain lodge. The massive fieldstone fireplace that dominates the lobby invites you to relax in front of warm crackling flames. These 184 cozy mountain-style hotel rooms and 6 spectacular loft suites are located on Banff Avenue, a short walk to downtown Banff. Other features include The Keg Steakhouse & Bar, Red Earth Spa, 5-person jetted hot pool, steam room, exercise room, complimentary high-speed internet access in all guest rooms, heated underground parkade with free parking (first come basis) and complimentary Roam Bus passes for Banff's transit system.

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Caribou Lodge and Spa Rooms

Standard Room - 2 Queens
2 Queen Mountain Luxury Beds; Courtyard View; Mini Fridge in Room; Complimentary Wifi and underground parking; Max 4 people per room. All rooms have been completely renovated with all new decor!
Superior Suite - 2 Queens
2 Queen Mountain Luxury Beds; Exterior View; Option to guarantee a balcony for additional $15 per night; Mini Fridge in Room; Complimentary Wifi and underground parking; Max 4 Adults per room. All rooms have been completely renovated with all new decor!
Corner Loft Jacuzzi Suite
Located on the 4th floor corners - King luxury mountain bed in an open loft. Living room with gas fireplace, 2-person mountain view whirlpool tub with thermal airbath, In-room safe and mini fridge, LED lit Make-up Mirror. Newly renovated in February 2011.
Standard King Room
1 King Bed with luxury mountain bedding. Located on floors 1-4. Courtyard view. 300 square feet (27.8 square meters). Contemporary wood furnishings. Flat-screen TV. Complimentary wireless Internet access. Free local calls. Framed mirror. Refrigerator. Coffeemaker. Kettle. Electric fan. In-room safe.
Superior King Room
1 King Bed with luxury mountain bedding. Located on floors 2-4. Residential view. Contemporary wood furnishings. Flat-screen TV. Complimentary wireless Internet access. Free local calls. Framed mirror. Refrigerator. Coffeemaker. Kettle. Electric fan. In-room safe.

Amenities

  • WiFi
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Fitness center or spa
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
In-Room Safe
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Dining

The Keg Steakhouse
Great steaks, a casual ambiance and friendly, very knowledgeable staff are the proud and reliable trademarks of The Keg Steakhouse & Bar. You'll find a truly comfortable and satisfying dining atmosphere accompanied by a fun and casual bar setting. Each is a welcoming destination on its own, and together they create an energetic and inviting, uniquely gratifying restaurant experience. The Keg is a casual steakhouse with a contemporary flavor - an attractive combination for any occasion.

Hotel Policies

Check-in:
1600
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (20)

Ratings and reviews for Caribou Lodge and Spa

Overall score

3.9 / 5
5.01.0
20 out of 20
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.4
Room comfort:
4.2
Location:
3.9
Value:
3.9

90% would recommend to a friend.

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Review of Caribou Lodge and Spa

Reviewer score

4
5.01.0
verna r
Calgary, AB, Canada
Nov 14, 2011

Great Birthday Weekend

very nice place, room was great, staff were fab ulous and the food at the Keg (attached to Hotel) was super. Free coffe in the morning with a newspaper to read, makes a great start to the day

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
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Review of Caribou Lodge and Spa

Reviewer score

4
5.01.0
docreshma
Business
potomac, md, usa
Sep 1, 2014

loved the place - will revisit for sure!

except for the room service menu which was a bit limited for vegetarians, and absence of shower caps in bathrooms (!) everything was perfect! people were very helpful!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Caribou Lodge and Spa

Reviewer score

4
5.01.0
Travel Addict Fun Haver
Business
Austin, TX
Aug 26, 2014

Great value, comfortable room, good location

Comfortable, clean, newly renovated rooms. Friendly staff. Great location only, 1/2 mile from shops/restaurants. Free parking and ski storage available.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Caribou Lodge and Spa

Reviewer score

4
5.01.0
Maag2
Business
London, ont
Aug 18, 2014

Get away with Friends

Good hotel but no a/c although they did supply fans quickly and extra towels. Good location as not too near downtown area but close enough to walk.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Carlito's pizza - excellent

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Review of Caribou Lodge and Spa

Reviewer score

4
5.01.0
Maag2
Business
London, ont
Aug 6, 2014

Stay with friends

We arrived very late to the hotel and it was extremely hot in our room -no a/c as advised but staff brought us 3 fans within minutes &extra towels too. It was close to central area but far enough away that it was quiet. Pool is almost like a hot tub but nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Carlitos pizza. Was excellent & they delivered to our door even though we were going to pick it up. The keg inside hotel -breakfast was good.

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Review of Caribou Lodge and Spa

Reviewer score

4
5.01.0
Bello man
Business
Seattle wa
Apr 19, 2014

Great time

We had a wonderful time enjoyed a great appetizer and drinks nice dip in the hot tube sat by the fire very nice place.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Entertainment tip: Long walk from hotel

Take a romantic beautiful walk down town Banff minutes from the hotel enjoy really nice shopping at stores and a nice wslking by the river

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Review of Caribou Lodge and Spa

Reviewer score

4
5.01.0
thetravel1
Business
banff alberta
Feb 24, 2014

Nice Place

Stayed one night, the room was nice, the staff was nice and loved that the keg was in the hotel. Had a great dinner and breakfast there

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Caribou Lodge and Spa

Reviewer score

4
5.01.0
don't need nickname
Business
lethbridge, ab
Nov 26, 2013

Pretty good

Everything was fine, service was good enough, location is good, room was nice and comfortable, clean...all great for the price and I would recommend/book again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Caribou Lodge and Spa

Reviewer score

4
5.01.0
Charlie The Joyful
Business
New York
Aug 23, 2013

Overall, very good hotel and totally worth it

Location: the hotel is not in the deadcenter of downtown, but very close to it - 2 mins driving maybe or 10 min walking. There's a free bus you can take right in front of the hotel but not that frequent (every 45 mins?) The best part is its huge hotbu/jaccuzi (and a steamroom next to it). The worse is the Keg steakhouse onsite - its food is horrible - four of us all had very dry/tasteless steaks (despite the facts taht we all ordered medium to medium well) - it just ruined our impression of the Kegs (we eat at a different Keg before and it was wonderful).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Not Applicable

do NOT do the wildlife safari tour which cocts $40+ per adult - it's a totally waste of time and money as they don't take you to where it should be so you end up seeing just a bird nest on top of a pole.Seriously.

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Review of Caribou Lodge and Spa

Reviewer score

4
5.01.0
Patricia Hatton
Business
Somerset, England
Mar 16, 2013

We couldn't fault this hotel

Excellent hotel experience all round. Only reason I haven't given it 5 stars is because 5 stars means "perfect, it doesn't get any better". I've stayed in "better" places but they have cost more!!! This hotel is spacious, clean, comfortable, the staff are friendly and helpful. The lobby is equipped with comfortable chairs and sofas and there is a roaring log fire. Good parking, nice complimentary hot pool and steam room. Complimentary tea and coffee in the morning in the lobby as well as in room. We ate in the restaurant in the evening and enjoyed and excellent meal at competitive prices for the area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Long walk from hotel

This hotel is about a 15 minute walk from the shopping area. The hotel provides a complimentary ticket for the shuttle bus but this only runs every 40 minutes or so.

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Review of Caribou Lodge and Spa

Reviewer score

3
5.01.0
Jread
Business
Calgary, Alberta
Nov 13, 2012

Everyday hotel - poor location

This hotel was ok - for the most part pretty 'typical' in my opinion. Downside is its a 15 minute walk into the main part of Banff.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
3
Trip purpose:

Business

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