First and foremost I have to say the hotel is in a great location in the city and in general the... See full review
Feb 25, 2015
Grand Hotel Sofia features 105 unique spacious rooms of over 50sqm, all elegantly appointed and offering luxury, style and comfort on a 5-star level. At guests' disposal are also 17 comfortable oversized suites including 2 Grand suites and 3 Panorama suites with extensive terrace, providing the finest accommodation in Sofia. Each room and suite at Grand Hotel Sofia is an oasis of calm with space and silence providing the utmost in luxury. All rooms have individually controlled air-condition, satellite and pay TV, mini bar, in-room safe and electronic lock system, separate bathtub and shower cabin, bathroom telephone. The needs of business guests have also been well catered with IDD telephones, voicemail messaging and high-speed LAN & wireless Internet access. Settled in the heart of the city Grand Hotel Sofia is a deluxe business 5- star hotel that has been the natural home for many international travelers. Its imposing facade of marble, glass and granite hides one of the most luxuriously appointed hotels in Sofia. With its prime city centre location, diverse facilities and high level of service Grand Hotel Sofia offers a winning combination of old-fashioned opulence combined with the latest innovations in technology. The hotel interior benefits from its unique collection of over 400 original oil paintings. Free guests benefits WiFi & LAN high-speed Internet, Daily bottle of mineral water, International & local newspapers in the Breakfast room, Access to gym and sauna, Indoor parking space and Turndown service. Amenities provided by the hotel are Banquet facilities, Bar, Beauty Salon/Hairdresser, Business center, Concierge, Conference facilities, Currency exchange, Disabled facilities, Doctor on call, Gym / Fitness facilities, Internet access - Wireless, Laundry service, Lift / Elevator, Lobby, Parking facilities - at cost, Reception, Restaurant, Room service, Safe deposit box, Secretarial services, Spa Services (Massage, Facial, Steam Room, etc.) and Tour desk. Breakfast Included. Note- In case of non-show the full amount of the reservation will be charged. Breakfat included.
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Unique spacious Room (50sqm) offering style and comfort with 1 double or 1 twin bed equipped with amenities like In-room climate control, Work desk and lamp, IDD telephone with voice mail, Satellite, pay TV channels and Video on demand, Air conditioning, bathrobe, cable/satellite TV, color TV, disabled facilities, ensuite/private bathroom, heating, Internet access, laundry service, radio, room service, Mini bar and in-room safe, Bathroom with separate bathtub and shower cabin, Hairdryer, bathrobe, slippers, body weight scale and umbrella.
Fitness center or spa
Nearby points of interest
St Sofia: 0.2 mi
Alexander Nevsky Cathedral: 0.4 mi
Shades of Red Restaurant
Discover the world of culinary delights in our elegant Shades of Red Gourmet Restaurant offering superb international cuisine, great local specialties and exquisite "A-la-carte" suggestions, complemented by magnificent decor and setting.
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
First and foremost I have to say the hotel is in a great location in the city and in general the staff were mainly friendly and helpful. The Hotel itself is as the name suggests "Grand" and the architecture absolutely beautiful in parts. The
breakfast buffet was ok and lunch was also a good standard. One small irritation was that the hotel was not able to provide an ironing board (fire risk apparently). You could make use of the laundry service but the prices for ironing a shirt did not represent value for money.
My main disappointment however was that I was due to spend 8 nights at the hotel, however due to changes in my work schedule I needed to reduce that to three nights. Despite declaring that upon arrival, I was met with a flat "sorry we cannot help you sir". I therefore had to pay the full nightly rate for the 8 nights including the ones that I would not be staying at the hotel. The terms and conditions do state no cancellation (this was not a cancellation as such, but a reduction in the number of nights with 4 days notice). As a frequent visitor to Sofia I was pretty disappointed at the lack of insight and creative thinking. I felt we could of come to an amicable solution which would of encouraged me to pick this hotel for future visits.