Luisa Palace Hotel

3 stars
View map of Rua Antonio Heil, 566, Florianopolis, SC 88054160

Hotel Overview

Reviewer score
2.0
out of 5
1 reviews
Deception

- Staff needs much more training. - They tried to force us to move to another hotel of the same... See full review

  • Alan from SP
  • Oct 17, 2011
The Luisa Palace Hotel offers 40 cosy rooms, mostly with Ocean views, ranging from intimate single to spacious family room for up to 4 people. For the joy of the entire family, on site leisure options include a large pool Convenient both for tourists and business travellers, this hotel in the capital city of Santa Caterina combines good leisure and business facilities, as well as a central location north of the island, within a 30-minute drive from Florianopolis city. Note: Airport Transfer is available with cost. The other amenities include lobby and reception and the property is a smoke-free-hotel. the hotel offers free parking facilities, subject to availability.

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Luisa Palace Hotel Rooms

Standard Room
Standard Room offers one king bed and two twin beds with air conditioning, cable / satellite TV, color TV, internet access, laundry service, mini bar, non-smoking rooms, safe in room and telephone. Also provides bathroom with shower. Some rooms offer sea or river view.

Amenities

  • WiFi
  • Airport shuttle
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Dining
Restaurant
Services
Business center
Laundry service
Internet
WiFi
Transportation
Airport shuttle
Parking
Free parking

Dining

Restaurant
The Restaurant offers an tasteful buffet breakfast.

Hotel Policies

Check-in:
2:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Luisa Palace Hotel

Overall score

2 / 5
5.01.0
1 out of 1
Amenities:
2
Cleanliness:
1
Hotel staff:
1
Comfort:
2
Location:
3
Value:
2
Sort by:
Review of Luisa Palace Hotel

Reviewer score

2
5.01.0
Alan from SP
Business
Sao Paulo - São Paulo, Brazil
Oct 17, 2011

Deception

- Staff needs much more training. - They tried to force us to move to another hotel of the same company, some blocks away, saying that there was a problem with our room and we lost almost two hours discussing. - They said it was Orbitz fault and I said I didn't care at all and I wouldn't stay in a different hotel (which, by the way, was cheaper and far from the sea). - They tried to do the same thing with another couple at the same time. - Breakfast was regular. - The cleaning service wasn't good. The room is clean, but the lady forgot many times to replace towels and she also ate some of our chocolates. - Parking is free, but the capacity is only for 5 cars (out of almost 60 rooms in the hotel). - Location is good, but not awesome. Next time I'll try Jurerê Internacional. - Nevertheless, Florianópolis is a very nice city and I intend to go back. - Since the problem with Luisa Palace is much more related to the staff and management, rather than the structure or location, they can improve, but they have to invest A LOT on training programs for their employees.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
1
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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