$64 Avg/night
Rate and special offer based on Check-in: Apr 19, 2015 Check-out: Apr 20, 2015

Plaza Sao Rafael Hotel e Centro de Eventos

3 stars
View map of Avenida Alberto Bins, 514, Porto Alegre, RS 90030140

Hotel Overview

Reviewer score
3.0
out of 5
3 reviews
Great stay

Older hotel so rooms are old, but the entire hotel is super clean. Terrific indoor lap pool and... See full review

  • JaneK
  • Nov 14, 2011
Too many problems and very poor service

The staff were not courteous or helpful, even though a significant number of problems generated on... See full review

  • C0nfrense traveler
  • Jan 29, 2014
Set close to the citys most bustling points and providing easy access to Salgado Filho Airport, it is the Plaza Hotel Chain largest hotel, located in the historical Center of Porto Alegre and constantly innovating to provide you with the very best welcome!

Its renowned service quality captivates all who visit, whether for business or pleasure, in search of excellent cuisine and, most importantly, rest, in rooms and suites with exclusive features such as 24 hour room service and free Internet.

The Plaza Sao Rafael Hotel boasts the largest Events Center in a hotel in Rio Grande do Sul and is considered one of the most complete in the country for hosting congresses, conventions, fairs, seminars, product launches, and a range of other such business, cultural and scientific events. A specialized team accompanies you and your company with all the competence that an executive hotel of an international level requires. Your corporate events, celebrations and parties will benefit from innumerous personalized services, including everything from budget negotiation, to the preparation of a menu suited to each occasion.

For moments of relaxation and fun, besides the silence ensured by soundproofed windows, the hotel has a rooftop with a beautiful view of the state capital, swimming pool with 25 m lane and hydro-massage with mineral water, along with a fitness center with cutting-edge equipment and a sauna. The excellent medicinal properties of the Hotels mineral waters can also be enjoyed in certain suites, with guests able to benefit from therapeutic baths. And, to completely unwind, how about a happy hour in the 514 Lobby Bar and Restaurant?

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Reviewer score 4.0 out of 5
Reviewer score 3.5 out of 5

Plaza Sao Rafael Hotel e Centro de Eventos Rooms

Standard - Room
Standard Room offers one double bed or two twin beds and both with one sofa bed with air conditioning, alarm clock, bathroom amenities, cable / satellite TV, color TV, disabled facilities, en suite / private bathroom, hairdryer, heating, internet access (at cost), laundry service, mini bar, non-smoking rooms radio, and telephone. 25m2 bedroom, with private bathroom, closet, telephone, table and 2 chairs.
Executive - room
Executive Room offers one double bed or two twin beds along with one sofa bed with air conditioning, alarm clock, bathroom amenities, cable / satellite TV, color TV, disabled facilities, en suite / private bathroom, hairdryer, heating, internet access (at cost), laundry service, mini bar, non-smoking rooms radio,and telephone. 27sqm bedroom with private bathroom, closet, table and 2 chairs.
Suite - Room
Suite Room offers one double bed or one king bed or two twin beds and all options along with one sofa bed 27sqm bedroom with air conditioning, alarm clock, bathroom amenities, cable / satellite TV, color TV, disabled facilities, en suite / private bathroom, hairdryer, heating, internet access (at cost), laundry service, mini bar, non-smoking rooms radio,and telephone. 46m2 or 59m2 suite with small living room, bedroom, private bathroom, closet, sofa, table, and 4 chairs.

Amenities

  • WiFi
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Indoor pool
Fitness center or spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
In-Room Safe
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Currency exchange
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

Dining

Plaza Grill Restaurant
international Cuisine.
Lobby Bar
Opens 24 hours.

Hotel Policies

Check-in:
2:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Plaza Sao Rafael Hotel e Centro de Eventos

Overall score

3 / 5
5.01.0
3 out of 3
Amenities:
3.7
Cleanliness:
4.3
Hotel staff:
2.3
Comfort:
3.3
Location:
3.3
Value:
3.3
Sort by:
Review of Plaza Sao Rafael Hotel e Centro de Eventos

Reviewer score

2
5.01.0
C0nfrense traveler
Business
Philadelphia, PA
Jan 29, 2014

Too many problems and very poor service

The staff were not courteous or helpful, even though a significant number of problems generated on their end. For example, they had no record of my reservation, even though I had a receipt showing I had already paid in full. They acted like they couldn't help me, and I thought I would have to sleep in the lobby since it was a holiday when I checked in and there was nothing else open in the area. I had to get my travel agent involved (costly phone bill), and the issue was not resolved until close to my departure, 5 days later. Horrible and scarry since I was an international traveler who did not speak the language.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
1
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Plaza Sao Rafael Hotel e Centro de Eventos

Reviewer score

3
5.01.0
C0nfrense traveler
Business
Philadelphia, PA
Sep 28, 2013

Poor staff service & hard as a rock beds

Does not recognize some reservations, even when already paid in full. Discrimanatory service.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
1
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Plaza Sao Rafael Hotel e Centro de Eventos

Reviewer score

4
5.01.0
JaneK
Business
Sausalito, CA, USA
Nov 14, 2011

Great stay

Older hotel so rooms are old, but the entire hotel is super clean. Terrific indoor lap pool and outdoor jacuzzi on the rooftop, several treadmills in the gym with an incredible view, excellent buffet breakfast included, and very nice bar/cafe in lobby. WiFi only available in the lobby, but plenty of areas to hang, including the bar. Internet connection in rooms if you have a cable. Centrally located once you figure out where you are. Bellmen, taxis waiting, very professional and helpful staff. Can't hear people in other rooms, but noisy water pipes in showers and room doors close hard. Staff speaks English.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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