$106 Avg/night
Rate based on Check-in: Nov 28, 2014 Check-out: Nov 29, 2014

Ouro Minas Palace Hotel

3 stars
Av.Cristiano Machado, Belo Horizonte, MG 4001
Hotel Overview
Reviewer score
3.0
out of 5
1 reviews
front desk rudness.......

My daugther and I arrived around 9;00pm in the New Years evening,Mr Otavio the front desk the one... See full review

  • Hyannisargos
  • Jan 9, 2014
Being the best option of lodging in Belo Horizonte/ based on comfort/ refinement and technology/ the whole structure of the Ouro Minas Palace Hotel guarantees excellent service- 343 modern rooms/ convention center/ leisure area/ 24 hours service available/ parking area and an integrated security system. The hotel is conveniently located near downtown/ within easy access to the main tourist sites/ leisure and commercial areas/ guaranteeing all guests/ a safe and peaceful environment.

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Reviewer score 3.0 out of 5
Reviewer score 3.0 out of 5

Ouro Minas Palace Hotel Rooms

Deluxe Queen Bed
Wi-fi Internet -Work station -Safe-Minibar
Executive Suite Queen Bed
High Speed Internet Access-Work Station
Standard Queen Bed
Dataport For Internet Access- Work Station
Superior Suite Queen Bed
High Speed Internet Access-Work Station
Standard Twin Bed
Workstation- Minibar- Safe- Wi- fi internet
Triple Deluxe Room
Wi- fi Internet -Workstation-Minibar-Safe
Luxury Premier Room
iPod and iPhone docks - Free Wi- Fi Internet-Welcome Drinks -L Occitane amenities
Suite Presidencial Master
Banheira de hidromassagem, secador de cabelos, telefone, completo kit de amenidades de luxo.
Triple Standard Room
Workstation - Minibar - Safe - Wi-fi Internet
Suite Presidencial Sênior
Suite Presidencial com vista para a Serra do Curral.
Deluxe Room
High Speed Internet Access- Work Station
Suite Presidencial Real
Ducha e banheira de hidromassagem,kit completo de amenidades L Occitane

Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Executive level
Female executive rooms
24 hour security
Activities
Indoor pool
Fitness center or spa
Fitness Center
Jacuzzi
Sauna
Golf
Jogging track
Solarium
Tennis
Boating
Dining
Continental breakfast
Restaurant
Coffee shop
Services
Business center
Maid service
Laundry service
Guest laundromat
Express checkout
Childcare Service
Concierge desk
ATM/Cash machine
Security
Wake-up service
Airline desk
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
Porters
Conference facilities
Gift shop
Copy service
Currency exchange
Audio visual equipment
Conference suite
Cellular telephone rental
Computer rental
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Mini bar
Hairdryer in room
Outlet adapters
Turndown service
Bathroom telephone
Cribs available
In room movies
Temperature control
Electronic door locks
Sprinklers in rooms
Trouser press

Dining

Quinto do Ouro International Restaurant
Sophisticated Restaurant/ which offers a refined international cuisine with la carte and buffet services.
Vechio Sogno
Vechio Sogno
Dona Lucinha
Dona Lucinha
Xapuri Restaurant
Tradicional restaurant with regional cuisine.

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (1)

Ratings and reviews for Ouro Minas Palace Hotel

Overall score

3 / 5
5.01.0
1 out of 1
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
1
Value:
1
Sort by:
Review of Ouro Minas Palace Hotel

Reviewer score

3
5.01.0
Hyannisargos
Business
Boston MA
Jan 9, 2014

front desk rudness.......

My daugther and I arrived around 9;00pm in the New Years evening,Mr Otavio the front desk the one help us very impolite and very rudness with my daugther she asked for glass water he said here is front desk no are restaurant,I keep very calm and asked can I live my luggage after I check out he said we not are storage place. Going to my room very tied and around 11,30am my daugther order pizza from room service she the only one eating, around 3;30 she gotter very sick take to the hospital doctor said food poison,I spoking with the manager both apoligiese from the incident ( Kleber and emanuele) ,I bring to hes attention the rudness of the front desk and he said hes are the older front desk employee he have same preference I don;t undestanting,but anyway I gotter my bill and still charge $24,00 Real for the poisin pizza umbelive I spent $ 650,00 dollares from doctor bills and I still have to pay for the pizza.Both manager have to take more traning how to dill with guest and be more prepair for situations like there and Mr Otavio the Mosnter of front desk never going to see us again..Thank you.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
1
Value:
1
Trip purpose:

Business

Dining tip: Short walk from hotel

Cost street have are nice place for dinner.

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