Royal Palms Hotel

3 stars
24 Rosemont Avenue, Pembroke, HM 06
Hotel Overview
Reviewer score
4.6
out of 5
14 reviews
Wonderful Mother-daughter Trip

My daughter and I had a wonderful trip in Bermuda recently. Not only was the island worth exploring... See full review

  • Melhel
  • Nov 9, 2013
Great little hotel

I stayed here in March 2013 -- the hotel itself is very well kept. It's very clean and the staff is... See full review

  • evoPA
  • Mar 26, 2013
The elegant Royal Palms Hotel, situated on a tree-lined lane near Hamilton, offers the best of Bermudian hospitality. This quintessential boutique hotel boasts a blend of Colonial and Bermudian architecture in a tranquil garden setting with coral-colored walls, white shutters and a colonial wraparound porch with comfortable chairs for relaxing. You are graciously welcomed to one of two pink, 19th century manor houses, which are nestled in lush gardens where you may enjoy the sun from lawn chairs or take a dip in the secluded pool. Each of its 32 non smoking rooms is unique, with the same attention to detail extended to each one. Royal Palms is home to Ascots Restaurant, where there is an excellent reputation for fine cuisine. There is also the more casual menu option of Just 24 serving dinner on Ascots enclosed patio in a lovely garden setting.Its friendly and professional staff take pleasure in providing personal service from restaurant reservations, to planning your day, to introductions at Bermuda's world class golf courses. Just ten minutes from the nearest beach, Royal Palms is the perfect central location to access any island spot! The hotel also offers free breakfast. ***Note: Free Night promotions require a Gratuity Fee of $35.00 per room to be collected at the property***

Royal Palms Hotel Rooms

DELUXE - HOTEL
Deluxe Room offers one king size bed.This charming room has classic decor and modern facilities to provide a relaxing retreat, including a flat-screen TV, an iPod docking station, a tea/coffee maker and free WI-Fi. ***Note: Free Night promotions require a Gratuity Fee of $35.00 per room to be collected at the property***
SUPERIOR - JR_SUITE
Superior Mini Suite offers one king size bed.This spacious open-plan suite offers classic decor and a sitting area along with a kitchenette. There is a flat-screen TV, an iPod docking station and free WI-Fi. ***Note: Free Night promotions require a Gratuity Fee of $35.00 per room to be collected at the property***
DELUXE - JR_SUITE
Deluxe Mini Suite offers either one Queen or one king size bed.This spacious open-plan suite offers classic decor and a sitting area along with a kitchenette with granite counter tops. Some also have a separate entrance with a shared patio or porch. There is a flat-screen TV, an iPod docking station, and free WI-Fi. ***Note: Free Night promotions require a Gratuity Fee of $35.00 per room to be collected at the property***

Amenities

  • Free continental breakfast
  • Free internet in room
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Pool
Dining
Free continental breakfast
Bar/Lounge
Restaurant
Services
In-Room Safe
Internet
Free internet in room

Hotel Map

32.2949 -64.7931
Area served
Pembroke
Nearby airports
L.F. Wade International Airport located 25 minutes from the hotel. Taxis are available at the approximate cost of $30
Area description
Located on a quiet residential road on the outskirts of the City of Hamilton with only a 10 minute walk into the city.

Meeting facilities

Meeting Info
-

Dining

Ascots Restauran
Ascots fine dining restaurant offers a menu rooted in European flavours. Partnered with local fishermen, farmers and suppliers to resource and take advantage of the highest quality seasonal ingredients available. Combined with Ascots unique setting it is a match hard to resist if you are looking for a culinary experience to allure your senses.
Just 24
A casual dining option offered on the outdoor enclosed patio of Ascots Restaurant set in a lovely garden setting.

Hotel Policies

Check-in:
1300
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (14)

Ratings and reviews for Royal Palms Hotel

Overall score

4.6 / 5
5.01.0
14 out of 14
Amenities:
4.4
Room cleanliness:
4.6
Hotel staff:
4.9
Room comfort:
4.8
Location:
4.2
Value:
4.8

100% would recommend to a friend.

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Review of Royal Palms Hotel

Reviewer score

4
5.01.0
English anthony
Boca Raton, FL
Jun 23, 2014

Weekend getaway

When we arrived at the Royal Palms Hotel at 8pm, we were told that our reservation booked was never sent to the hotel. We were asked to wait in the lounge and have a coffee. After approximately 40 minutes, we were taken to a room. The young lady from the office escorted us and presented us with a bottle of champagne for our inconvenience. The staff was lovely, as are the grounds. On our last night, when we asked for a morning taxi, we were asked for a credit card. When we questioned why, we were told that our reservation company had not sent the money that was prepaid at time of booking reservation. Again, that took almost an hour before the front desk called our room to apologize . As both situations, especially the latter were embarrassing, possibly you would be able to look into why this happened, so other vacationers do not experience the same.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Royal Palms Hotel

Reviewer score

5
5.01.0
Melhel
Nj
Nov 9, 2013

Wonderful Mother-daughter Trip

My daughter and I had a wonderful trip in Bermuda recently. Not only was the island worth exploring head to toe, our stay at Royal Palms Hotel made the trip even better. In addition to the full breakfast, we ate at the hotels just 24 restaurant almost every day because it was the best food on the island. The hotel even had its own garden with sour oranges, bananas and avocados for the picking. My daughter even made fresh orange juice from the oranges. The team at the hotel was very friendly and helpful. They made our experience even better because we felt at home. We hope to return to Royal Palms again. Helena and Michelle

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Royal Palms Hotel

Reviewer score

5
5.01.0
Bhall
Bel Air, Md
Mar 27, 2013

Weekend getaway

Believe all the good reviews about this hotel. We loved our stay there. It is a small boutique hotel. A great location with a 10-15 minute walk into the City of Hamilton where you'll find plenty of restaurants and shopping. Also close to the bus and ferry terminals. We stayed in a deluxe mini suite. Room was clean with an updated bathroom. Room had a mini kitchen with a sink, refrigerator and toaster oven. Free wifi in the room, with good reception. Cable t.V. channels. The bed was comfortable. The Manager, Sonia, was very nice and made us feel welcome. Ascots Restaurant is on hotel site and open for lunch and dinner, however we did not eat there.The complimentary continental breakfast was great which consisted of fresh fruit, pastries and danish, muffins, toast and assorted jelly, assorted dry cereal, milk, eggs(hard boiled) ham, orange, apple and grapefruit juice, coffee and tea, cheese and the best of all, you could pour ready made batter into a wafflemaker to make your own waffles! This was our 2nd time visiting Bermuda. The first time, we cruised there from Baltimore and spent one night at the Fairmont Southampton, but location is more remote and not close to(walking distance) anywhere but the beach. If you live on the east coast, Bermuda is a good weekend getaway as a nonstop flight is two hours from BWI airport. We left on Friday afternoon and came back Sunday evening. We definitely had a great weekend experience and will be staying at the Royal Palms Hotel again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Royal Palms Hotel

Reviewer score

5
5.01.0
evoPA
Pennsylvania
Mar 26, 2013

Great little hotel

I stayed here in March 2013 -- the hotel itself is very well kept. It's very clean and the staff is very friendly. The rooms are all very welcoming. Breakfast is included, which is great, and there is coffee and tea available around the clock. Also great is the wine happy hour when you can pour yourself a glass of wine to enjoy on the grounds or back in your room. I wouldn't hesitate to stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Sightseeing tip: Long walk from hotel

Check out Fort Hamilton -- great views of the city.

Review of Royal Palms Hotel

Reviewer score

5
5.01.0
Spiderman
Southampton uk
Jan 18, 2013

Great holiday

Lovely hotel, friendly helpful staff and a great holiday

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Royal Palms Hotel

Reviewer score

4
5.01.0
jnyc222
New York, NY
Jan 3, 2013

Great hotel

This was really a great place to stay. We decided to go here as it wasn't quite beach/swimming weather, and the proximity to town (a few minutes walk) was desirable. Staff were friendly, the place was clean, and overall the experience great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Royal Palms Hotel

Reviewer score

4
5.01.0
Miss Shows
Bermuda (local)
Jan 2, 2013

Wonderful time! Great New Year's!

I had a queen suite for two days during New Year's. The room was beautiful, quaint, yet modern. Really peaceful location but not too far from town. The staff was very friendly. My only complaint was that the wi-fi wasn't connecting with my phone. I'm sure it was a minor issue that could have been resovled had I called the front desk. It was such a great value though. A suite for $199 a night. I can't wait to go back!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Dining tip: In Hotel

Ascot's Restaurant is connected to the hotel! Fine Dining and you don't have to go far!

Review of Royal Palms Hotel

Reviewer score

5
5.01.0
Binty
Central Florida
Nov 6, 2012

Bermuda paradise vacation

Room was a suite with a small kitchen area & so perfect for us. Complimentary continental breakfast 7-10 each morning.10 minute walk into Hamilton & every 15 minutes good bus service weekdays, & every hour Sundays, from town centre, to get all over the island. Clean, comfortable, cosy room with many channels on TV & tea & coffee in room. We thoroughly enjoyed staying here, & will return in the future. Very polite & helpful staff. Landscaping in the grounds is beautiful & there are lots of birds on the island.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Not Applicable

Be sure to visit the Crystal Caves & the Aquarium/Zoo.

Review of Royal Palms Hotel

Reviewer score

5
5.01.0
HA NY
New York
Aug 14, 2012

FABULOUS HOTEL!

I have been coming to Bermuda for years and don't know why I haven't stayed at the Royal Palms Hotel. It's gorgeous and absolutely the best value on the Island. The staff is incredibly kind, the restaurant is great and all of the hotel amenities are fantastic. Don't spend three times as much money and stay anywhere else - the Royal Palms is perfection. I will absolutely return and will tell my friends to do the same.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Sightseeing tip: Long walk from hotel

Elbow Beach is the closest beach and is unbelievably gorgeous.

Review of Royal Palms Hotel

Reviewer score

4
5.01.0
Winnipegers
Winnipeg
Jul 24, 2012

Vacation

Loved that this is a smaller hotel and enjoyed the service.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
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