Princess Hotel and Casino

The Princess hotel is undergoing renovation. Our room was newly renovated, very clean, nice bathroom, great air conditioning, king bed was very comfortable. Had a massage at the hotel that was one of the best ever. Food was good and the breakfast buffet was great and included. Staff were very friendly. We did not leave the hotel at all as we were told that the city is not the safest. The pool is huge and there was a security guard sitting there. Would probably stay there again if we needed to be in Belize City for anything. Very close to the Municipal airport and about 20 min from the international airport.

The AC wasn't working. It's in a very bad location, lots of crime, unsafe to walk outside. We had to leave the hotel after the first night. We need refund for the 2 nights we didn't stay.

The advertising said ocean view rooms so someone would assume their is a beach nearby. It was not. The casino has very bad service. My friend and I were playing at least an hour and was never served a drink and this is after approaching three different staff members. I was not happy with the facilities. On the last day, we did not have cold water and was not able to take a shower before our flight. Front desk employees were nice, that is the only thing I can say good about the place.

We were spending one night in Belize City before a fishing trip. This hotel was really in rough shape. The rooms were dated and nasty. Our air conditioner leaked constantly so there was a pool on the floor. The staff wasn't very friendly. The casino was ok as was the lobby bar. The restaurant had almost no food that was offered on the menu. I was told to stay at the Radisson and was sorry we didn't.

Bad: Under construction and renovation. Front desk was clueless (looked like Zombies)and didn't even know about my reservation until I showed proof. Elevator not working to all floors, pool and gym were closed due to hurricane. I think our beds had bed bugs and did not like our low beds. No concierge, so don't even ask! Try to work a price with the cab drivers outside because their prices are high because we were tourists. However, me and my mom made our trip exciting because we met people and made it fun! Also, Breakfast was included with our trip but breakfast was very limited which sometimes they were out of sausage. Good: great area...close to Celebrity Restaurant, Thirsty Thursdays, and 5 min cab ride to water taxi to go San Pedro/Caye Caulker. Compared to all the other islands, Belize is a poor country and needs a lot of work done.

omg I should have listen to all the reviews this hotel is scary and should be closed. Omg where to start, the location is scary and yes it looks out to the water if you like brow dirty water its nasty. The smell is awful and its very nasty the ceiling are leaking. The business center is in a closet size room that smells of rotten fruit and death with one computer that from what I could tell is the first ever made. Please dont let the pictures fool you everything about their website is a lie. My husband and I walked in checked in stayed 20 mins and we left and caught a boat to san pedro to find another hotel and we never went back sleeping on the beach would have been much better and safer then staying at this hotel. We felt like we were in the making of The Vacancy pt3 omg is all I can say about this sad thing is we couldnt get our money back so they got a week worth or money from us and we only stayed 20 mins. PLEASE PLEASE PLEASE DO NOT PUT ANY MONEY INTO THIS AWFUL HOTEL!

If i were an avid vacationer I would be very disappointed. Since I am not, I had a blast. The Hotel was dirty and expensive for what it was. Go to the islands!!! visit what you need to see on the mainland and get off. There is much crime and many locals with some sort of agenda to get your money. The food in the hotel was unreasonably expensive as well, compared to food around it. We were also told not to wander from the hotel after dark. Other than that I had a blast. If you are young and adventurous go ahead. Oh, also the hotel staff knows nothing of tourist activities and guides. We had to walk a couple of miles down the street to the raddisson to get any information whatsoever.

This the second time that I have stayed at this Hotel. The first time was 5 years ago. I cannot complain because they could have charge me for two extra days, due to my late arrival and they did not. The only problem was with my pass key, it was locking me out. I had to go downstairs to get it redone. I plan on going back next year and will stay there again.

Booked this hotel 2 nights prior to going to Ambergris Caye and 2 nights after. The first room did not have a smoke alarm, clock, remote for tv, and appeared to have no maintenance done since the facility was constructed. On the return trip, the room was better, it looked like it had been renovated, still no clock, but we did not have hot water. The fabric on the box springs were rotted and badly torn - exposing the springs and felt padding. The pool is large and the pool area is nice. They do have an video game area for children + the movie theater. The food at the resturant was ok - the included breakfast minimal - however the omlette lady was nice and made a very good omlette.

The room was old plus all the hotels we stayed, 4 plus, this was the only hotel that did not have hot water. All rooms have a ocean view. The room enterance faced the back of the hotel, when it rained, got wet leaving for the elevator.