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Hotel Overview
New HotelCharlemagne
We stayed four nights at this hotel. The location on this hotel is great, on the same street with...
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-
Nancy
- Aug 4, 2011
The breakfast room is OK, but
The breakfast room is OK, but the service ...:(
See full review
-
DACE
- Sep 15, 2010
New Hotel Charlemagne Brussels Rooms
- Comfort Room
- Comfort Room for Single use or Double offers 1 double bed with all the standard amenities.
- Business Room
- Business Room for Single use or Double offers 1 double bed with all the standard amenities.
- Superior Room
- Superior Room for Single use or Double offers 1 queen bed with all the standard amenities.
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Hotel Map
- Area served
- Brussels.
- Nearby airports
- Zaventem (BRU) 10.3 km, Deurne (ANR) 38.8 km, Brussels South (CRL) 43.3 km.
- Area description
- The New Hotel Charlemagne, Brussels, is located in the heart of the European institutions district. This 4 star hotel offers you comfort and conviviality. In Brussels, you will be accommodated in the district of Museums and Art-Nouveau. Free private parking (upon availability).
Amenities
- 24 Hour Room Service
- Babysitting/Child services
- Bar/Lounge
- Business center
- Conference Facilities
- Elevators
- Free parking
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Parking
- Pets allowed
- Restaurant
- Room Service
- Safe Deposit Box
- Tour Desk
- Wireless Internet
Meeting facilities
- Meeting Info
- New Hotel Charlemagne in Brussels allows you to organize your meetings, your conferences with 68 rooms, 2 meeting rooms up to 40 persons.
Hotel Policies
- Check-in:
- 1400
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (9)
Ratings and reviews for New Hotel Charlemagne Brussels
- All travelers (9) 4 / 5
- Couples (4) 3.5 / 5
- Amenities:
- 3.3
- Room cleanliness:
- 3.9
- Hotel staff:
- 3.4
- Room comfort:
- 4
- Location:
- 4.4
- Value:
- 3.9
78%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Nancy
New HotelCharlemagne
We stayed four nights at this hotel. The location on this hotel is great, on the same street with the European Union Headquarters. The Tube (subway) is next to the EU building, in less than ten minutes you are at central station and the Grand Plaza. If you walk through the park with the large Arch there is a wonderful Car Museum with beautiful antique cars. There are several restaurants nearby. However, the carpet in the room had a large stain. The volume on the TV is pre-set, and I could hardly hear it, the thermostat is also at a minimum temperature. It got hot for two days and we could not lower the temperature. The elevator is extremely small. On two separate days we saw two couples returning room key-cards with no luggage. We also saw two policemen in the lobby on one occasion.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
If you like Indian food there is an Indian restaurant around the corner. There is also a great Cafe across the street on the corner.
Reviewer score
Would recommend
DACE
The breakfast room is OK, but
The breakfast room is OK, but the service ...:(
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
John
Great location, but the rooms
Great location, but the rooms were tired. Really needs refurbishment. Wouldn't pay the full rack rate for this place but the weekend rate was pretty good.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Anonymous
Great value at the price I paid.
Great value at the price I paid. It would have been awful value at the prices posted in the lobby.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
hrou
tres bien
Très bon rapport qualité prix quartier calme bonnes prestations
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
lazina
TRès bon choix d'hôtel
Grâce aux prix proposés par le site nous avons pus profiter profiter de ce très bon hôtel situé non loin du centre
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Dining tip:
Short walk from hotel
Maison Antoine sur un place a quelques centaines de mètres de l'hôtel
Reviewer score
Would not recommend
Vier sterren?
Twee dagen verbleven, van zaterdag tot maandag. De prijs was heel aantrekkelijk, dus geboekt. Ongeveer 1.5KM van het centrum klopt wel aardig, naar de Grote Markt is goed te lopen, net niet te ver. Het is een 4**** hotel, maar eigenlijk verdient men dit niet. Het is op zijn best een 3*** hotel, kamer die wij geboekt hadden was met upgrade naar een Bussines kamer. Toen wij de kamer betraden was er geen minibar, geen airco en zitje, reden waarom wij een upgrade juist genomen hadden, ook moesten wij een deposit betalen voor een minibar die er niet was. Proberen te bellen met receptie, helaas telefoon ook stuk. Bij de receptie stond inmiddels een lange rij mensen dus na het verkennen van de buurt nog maar eens geprobeerd. De receptionist gaf toe dat het een standaard kamer was en niet de upgrade kamer, maar hij kon niets doen, het hotel zat vol. Volgende dag probeerde men eerst te beweren dat er een standaard kamer geboekt was, maar toen ik vroeg de reservering te zien en men deze erbij pakte gaf men toch toe dat ik het juist had. Ik kreeg dus de andere kamer, mocht 1 dag gratis ontbijten voor het ongemak. Het ontbijt kost €22 per persoon, deze is niet fantastisch, zeker niet als je bedenkt dat een vergelijkbaar ontbijt op een terras op De grote Markt €9 kost (p.p). Op de laatste ochtend was er geen warm water, volgens de receptionist was het een storing van de CV ketel, ik heb op het internet inmiddels gelezen dat dit wel vaker gebeurt. Vaak als iedereen tegelijk wil douchen.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 4
- Hotel staff:
- 1
- Room comfort:
- 3
- Location:
- 3
- Value:
- 2
Sightseeing tip:
Long walk from hotel
De Grote Markt, de kathedraal en het Paleis.
Reviewer score
Would recommend
Michel
Equipements à améliorer (ampoules
Equipements à améliorer (ampoules sdb, chauffage inefficace, douche) pénalisent un bon voir excellent potentiel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Anonymous
Hotel à la décoration désuète
Hotel à la décoration désuète et fannée.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 3
