BLOOM! Hotel Brussels

Nice design hotel

Very cool decor in lobby and rooms. Every thing was good BUT if you are sensitive to noise, try to get a room facing away from street. I declined the breakfast for 25 Euro (!) but dined at the bar twice and the food was a big positive surprise both for quality and value.

After booking a room with 2 beds, They put us in a room with one queen bed and refused to change our room. They also were not helpful when we asked for an extra blanket so my friend and I could have our own since we now had to share a bed. The front desk staff was not very helpful when asking about the city. The hotel advertises that it has free wireless internet when you only get a small amount of time on the internet for free.

lovely and friendly hotel with large airy rooms and comfortable furniture. Very supportive hotel staff, only problem encountered was lack of bellboy service so luggage must be carried in from taxi by yourself, as well as to the room. very convenient 5 minute walk to Gare du Nord. it would be nice if a bedboard could be available, especially for longer stays.

The hotel was perfectly located for the work I was doing, and the room was nice, but the service was a disaster. Phone call information from the people I was meeting came too late and I missed meetings. Even when I went to the desk they did not take the time to properly do this job. They also did not provide a wake up call - and due to the time difference I slept through the early morning and my presentation had to be rescheduled. When I confronted them several times they finally offered free breakfast for two days but the damage was done. The entire reason I came to Brussels was to meet someone and that did not happen because of the small window which was missed. For two days I asked to speak to a manager but was told they would contact me - never happened. I ate in Moods their restaurant and got a very good sandwich the first night - my wife and I ordered it again two days later and got something half the size....and service in the restaurant was average at best. My wife and I are very upbeat and experienced travelers - for service - this was the worst hotel, which pretended to be business class, I have ever been in.

I prefer to earn miles (like frequent flyer miles) each time I stay at Bloom.

Hotel Bloom was a Great choice for us. Located Close to North Main Train Station and Botanical Gardens Station. Easy to get to by train and foot. Close to main Shopping District and walking distance to Grand Place and major Central District. Hotel Staff average. Smoods Bar Very Cool and nice Decor, but Bar Staff Not Nice. Hotel Restaurant only open for breakfast. Other Restaurants and stuff walking distance. Would Stay here again for sure!

I stayed here during a 13-hour layover through Brussels. It was clean and comfortable. The staff was polite, but not overly helpful. The cab cost 40 Euros from the airport which was ridiculous considering it was a 15-minute drive. The train station is close and only 5 Euros which would have been good to know!

The hotel look very impressive, with a very wonderful GYMN, restaurant can provide a clean free fresh water, but the price for restaurant is just expensive, also the hiden tourist tax which is not mention in the hotelclub, you must be prepared for this additional cost for your stay. The hotel room are very big with very confort beds and decoration. place to park outside, but the noise if you are in the front side room.

The staff was extremely nice and helpful. But it was somewhat difficult to get help at the bar. The food was overpriced for the quality. However, in terms of the actual hotel stay, this was one of the nicer places I have experienced in Europe. The hotel was really clean and the free internet was a plus!