Riu Palace Paradise Island All Inclusive

Room smelled like mildew. Carpet needed replacing (tears and discoloration). Sand tracked in from beach made it all the way to the 7th floor (floor my room was on) and was not regularly cleaned and vacuumed. Mini-bar fridge was not working upon my arrival. This hotel was not up to typical RIU standards that I had experienced at their other locations.

RIU Palace Paradise Island, Bahamas = Disappointing This hotel did not reach our expectations, when i read the comments on Orbizt, 50 % were accurate 1. The beach is up to my expectations white sand , clear water location superb, yes Jet ski are a bit noisy and smelly, if you want calm go to the Cove or Reef (stayed there 6 days prior to this trip at Riu) and it was wounderful 2. The RIU Palace isn’t quite a Palace, i am used to orther Riu Palace and we did not have a bathrobe, slippers, and that’s ok . If RIU call it Palace it should be more clean, have good shows and live intertainement, the lobby needs restorations and a sewer smell was all around most of the time. The rooms were not that clean either. 3. I was on the 12 floor, you don’t want to be on lower floors. 4. The pool is too small, and the water is not clear, i did not used the pool at all, i am a beach person, there is no sun on the pool deck before 12 h 00 PM due to the adjacent Hotel 5. Positive side : the food is good, we did two à la carte restautants : The Krystal and Sir Williams and the food was excellent. Staff were always great at restaurant, it’s a bit different in the Hotel, yes they smile and say hello but if you have a special request be prepare to WAIT 6. This hotel is expensive for what you get. 7. RIU Hotel in Spain will receive thoses comments because they should be aware that this RIU is not up to their usually high standands. 8. This is not a 5 Stars, 3 or 3,5 Star at the most 9. Will not return to this RIU PALACE thanks May 8 to May 11 2012

The Riu Palace Paradise Island is a great hotel. Everything is right there. The pool, the beach, the bars, the restaurants and the entertainment were all easily accessible. I would highly recommend this property.

Great service and even better location. Hotel was overbooked which was annoying at first, but what can you do. We spent one night at the Breezes and it made us appreciate the Riu even more.

at first we were a bit nervous with the bad reviews, did no expect much, but pleasantly when we got to the hotel the first person we saw was Shae, great, friendly girl at the reception desk, our rooms were nice, we got one upgrade which was nice, the rooms were really clean and nice, we were on the 9th floor and had a partial view of the ocean, which was OK. at night we could hear the waves, food was fine we met Samantha, great, always helpful and happy to serve us, we had no problem making reservation at the restaurants for every night, we like all of them, we stayed there for 6 days, the bar is open most of the time and the are happy to give you any drink you want, they are great bartenders, we dont have any negative statement about this hotel, it is clean, nice staff, food is good, and it is right next door the the Atlantis which we went and were able to see all the aquarium. We want to thank all the staff at this resort they really made us feel great, also there is room service at no charge, take advantage of that.

1st time at an all-inclusive -- hotel, food, service location -- all as good or better than expected. Food is more than adequate -- especially with over 1000 people needing fed. If you go hungry or thirsty, it is your own fault. The staff at Riu did a very good job. Service was prompt and friendly. My wife and I enjoyed our stay with some friends -- concensus is that we would all go back!! If you are looking for a quiet get-away. Not the place. We are not party animals, but had just enough fun. Many people had way more "fun" than us -- great adult place -- glad we left our kids at home. Atlantis is next door and is awesome. few minute walk to their shops, marina and casino.

We were a bit disappointed when we saw the room we had been given. Two of us ladies were traveling together and we had asked for two beds;however, were given a king sized bed. The view was just beautiful and the room was clean and nicely furnished. We asked for another room and the second room did not have two beds, but we were told we could have a roll-away placed into this room. Again we asked for another room with two beds and a shower stall. This room was much better although we were a bit disasppointed with the size of the room and little view of the gorgeous turquoise water. We decided to make the best of this accomodation and actually enjoyed our stay -- very much. The food was great, service was terrific, staff was kind and helpful and the experience was one we hope to repeat at another time. We will know to ask for exactly what we want in the future. This is our second experience at Riu Palaces, and both have been most pleasant, relaxing and memorable.

The staff was always very helpful and polite food was the best I have had since my last cruise.Rooms were very clean and service everyday was wonderful front desk was always ready to help you.Having beach and pool steps away was a dream. the weather could not have been any better

This hotel would have received more stars from us -- decent hotel, decent, varied food, beautiful beach, very nice staff - EXCEPT the atmosphere was horrible at times. We were there with our 3 young daughters and there were several drunk college students and very drunk 40 - 50 year olds that took over the pool area every day. We also got into an elevator with a drunk girl that had to be almost carried to her room. There were obscene gestures being made even by the 40 year olds, someone wearing thin white, tight underwear for his swimsuit, someone with a towel with obscene male body parts displayed, and on the beach (which was a public beach in front of hotel) the F-word was used loudly and throughout the day as the jet ski operators fought with each other as they competed for customers. Many of the people there were really disgusted with the atmosphere (other than the 25% who were incredibly drunk). We walked over to Atlantis and it was like night and day -- had I known I would have paid the extra $2,000 or so for the accomodations and food just to get away from RIU!

Hotel was nice and in a good location. Food was good but not always as hot as I like it.