Atlantis Coral Towers

We found the entire staff of Atlantis to be outstanding. We did have a problem with the water going out and they quickly gave us another room to shower in. The resort is expensive but worth it if you are going to travel to Paradise Island. Lots to do for all ages. The food is not that good for the cost but we found some lower price alternatives. Starbucks was great for breakfast, pool side bars were good for lunches and the Casino bar and Johnny Rockets were decent alternatives to the pricer places for dinner. We traveled with four kids ages 16-20.

I would like to take the time to report on our experience at the resort. We had reserved 4 nights at the Coral Tower. Upon arrival at the hotel my wife and I discovered that it was a very family friendly hotel. Unfortunately because of it's clientèle, we also found it very loud and busy. Wanting a quieter experience, we inquired if there was another spot on the property we could go hoping for a little quieter environment. The hotel receptionist explained that there was a property that was for adults only. The Cove. Even the pool was for adults only and we could enjoy a more grown up environment. We told her that we would definitely be interested in this, and asked what the additional charge would be. She got on the phone and called over to find out what was available. She then told us that she got us a great deal over there, and for only $944 more we could move there. Even though it was quite a bit more than budgeted I agreed wanting my wife to enjoy her vacation. At this point she gave us a receipt and welcome package and we proceeded to move to the new location. We still had not brought our bags in so I went out to the bellman and asked him to transfer the bags over to the cove. He asked for my receipt, but the receipt said the Reef. He said that according to the receipt, we were booked at the reef. I thought it was the same, but he said they were two different locations. My wife ran inside to ask the clerk about it, and she told my wife, that she booked us there because it was a newer building, and thought we would like it better. She also told my wife that all the special exclusions she had explained were still available at the Reef. Not knowing any better we checked in. The next morning my wife and I decided to venture down to the Cove pool. Upon entrance to the pool we were stopped by security and asked for our room key. Upon presentation of the key we were told that the pool was only available to guests of the cove. We told the man we were told otherwise, and he referred us to a young lady who appeared to be a guest manger at the pool. We explained the situation to her, but her only resolution was if we spent $500 in a private cabana then we could stay there otherwise she could not help. After already spending $944 I felt to spend another $500 was not quite right. Also we found out the hotel we did stay at was not for adults only after all, finding other families staying there as well. I would like to say that I and my wife felt totally misled by the staff and spent an extra $944 and did not get what we were promised. I could have saved the $944 and stayed where we were for the same thing. This was our first trip to the Atlantis and were really hoping for an extraordinary experience, and return year after year. Instead we feel cheated and very disappointed. We did try to make the best of it though and tried to enjoy the restaurants, the dolphins, and golf. But with the stigma associated with the trip, I must say unfortunately it spoiled it for both of us. We have two small children, and as rare as it is we found a few days to get away just the two of us, and were really looking forward to this trip

In such a beautiful setting , you cant complain too much. I would only say that I did not find the staff to be very attentive , almost felt like we were a bother at times and Iam not a very high maintenance customer.

tHE HOTEL ITSELF,CASINO,ACTIVITIES ARE ALL FIRST CLASS WELL MANAGED i FOUNF THE RESTAURANTS WHILE ACCEPTABLE TO BE A BIT OVER PRICED AND QUITE FRANKLY DID NOT REALLY PRESENT TASTES OF THE ISLAND. WE HAD A MEAL AT THE FISH FRY AREA ONE NIGHT AND FOUNF THAT TO BE PROBALLY WHAT MOST PEOLE WOULD TRUELY ENJOY AT THE RESORT

THE HOTEL IS WONDERFUL, THE ROOM COULD HAVE BEEN MORE CLEANER AT THIS 4 STAR HOTEL.

Our experience was wonderful. We plan to go again sometime next year. Be sure to add meals to your stay as everything (taxi, food, water, everything) was extremely expensive. Also, if you fly please take advantage of the taxi fare package, you can save almost $60.

The Atlantis Coral Tower Hotel on Paradise Island in the Bahamas was great. We had a very clean room overlooking a pool of sharks and stingrays. We enjoyed the beautiful beach and pool and the great restaurants. The staff was very friendly and helpful with recommendations. I highly recommend this hotel.

I actually ended up changing rooms twice before I finally found one I liked. Ended up in the Royal Towers. but then again I have to say everything was great but the room service. It seemed that our room was the last one and they were just tiered. nothing was filled up or replaced, bed was made and garbage was emptied but nothing else was done!!!!!

We paid to upgrade and stay at the Royal Towers in the Atlantis. I didn't realize that paying for an upgrade meant that we would get to experience an terrible fish smell on the 15th floor of the West wing and had to avoid water leakage from the ice machine.

The Coral Towers was wonderful- clean, beautiful, nothing was missing. The staff at the hotel from the lobby to the outdoor areas are just wonderful, friendly & helpful. The stay included free breakfast every morning. We chose the Marketplace. The food was very good. There are enough things to do at the hotel to keep you and your family busy..or just relax on the beach and enjoy the gorgeous water. The trip to the hotel from the airport with prepaid tour service was a nightmare. Get a cab ..for 4 people it would cost $40.00.