Wyndham Nassau Resort

It was great, everyone was so friendly. All of the staff was excellent in what their area of work. I enjoyed myself from the begining until the end. The rooms were remarkably clean!

The pool/beach area is VERY nice, I enjoyed that a lot. We spent 2 days in Nassau and 2 days at the Atlantis. I liked how the #10 jitney was right outside the hotel so it was easy to get downtown (there were lots of taxis out front too). Apparently the Casino is nice, but I did not even walk through. The staff seemed like they couldn't be bothered with people, but they did what they had to do. Hotel seemed a little dated and the lack of upkeep was apparent. It was a typical hotel, the pictures on the website DEFINITELY are a huge difference than what it is really like. They have computers with internet access you can use, which is convenient. They also allow you to access the Sheraton's beach and water equipment usage (snorkel, etc.).

We have stayed at this resort no several occasions and have always been pleased. For the price and hotel you cant go wrong. It is a fraction of the cost of Atlantis which we have stayed at also. You can take the bus for $1.25. We like the convienence of a rental car and the resort provides free parking. The Sheraton next door is a sister resort and you can share thier amenities as well.

We had just spent a wonderful afternoon on the beach, and were going up to the room to get ready for a nice dinner, when someone from the hotel staff was knocking on our door - with a complimentary bottle of wine. This was just one ten minute glimpse of what a great time we had. The beach views were awesome, the water aqua blue, and everyone was very friendly. We also enjoyed having the casino next door, and exploring the restaraunts a safe walking or taxi cab ride into town.

We arrived early (0800) and they claimed not to have our Orbitz reservation. However, they did go ahead and give us the room AND allowed us to check-in early. The patio pool bar area has been updated and though drinks and food are pricey, it is quite nice. Get a frozen drink at the Daq Shack on the beach by the volleyball court, you won't be disappointed. We had drinks at their bar upstairs, 22 Above, and throughly enjoyed the band. They are very good and versatile. Dinner at their Asian restaurant, Moso, is excellent too and no more expensive than any other restaurant. The Bahamas is hosting Miss Universe in August and they are cleaning up their act. We were also informed that this hotel will be closed for 8 weeks beginning Aug. 17th for "deep cleaning and some renovations." Skip Paradise Island and Atlantis, it's too crowded and too expensive. The Wyndham has what we needed - a nice time, a nice beach, and though it's not spotless, we had a clean room, in a safe environment.

We came to this island specifically to dive with the sharks through Stuart Cove's. After landing, we took a taxi from the airport for $8 a person. We got to the Wyndham to check in and found out there would be an extra $17 a day/per person that was not included when we purchased our trip online through CheapTickets.com. The woman said that all the hotels charge this "resort fee" anytime you book online with CheapTickets, [...], etc. For the three of us, this was an extra $51 a day. They said it was for maid service, non-motorized water sports & a few other things. Shouldn't maid service be included? The non-motorized water sports were sitting on the beach and using the pool and waterslide. We feel we should have been made aware of this when purchasing our trip online. Another thing that annoyed us was we had to pay $1 for every local call we made. Our cell phones weren't compatible there. And finally, it also cost to use the Internet and computers in the lobby. Nothing was complimentary. Things are on the expensive side here. We went down to the tourist grocery store and got some items for the week to help with food costs. There is no sales tax here and everything pretty much comes from the US. Now after saying all that, the hotel was pretty nice. It was clean & well kept. The staff was friendly. The beach is nice as well as the pool. There is a small waterslide that is free to use. There is also a swim-up-to bar. They also have cement tables & chairs you can sit at in the pool. You can pay to do the other watersports on the beach like parasailing, jet skiing, etc. We are not big gamblers so did not spend much in the casino. We did not rent a car. People drive kind of crazy there. The buses that run are perfectly acceptable modes of transportation for getting around. Most trips are $1/person, if you go to downtown Nassau, it is $1.25. The only drawback to the buses are that they quit at 6 pm. If you want to go somewhere at night, you have to take a taxi. Stuart Cove's sent a bus to pick us up and bring us back after our dive which was nice. We did a 2-tank shark dive which was amazing!! We also did a 2-tank dive with them a second day which included a wreck dive. There are some guys that come around while you lay on the beach to sell you snorkel cruises. We decided to take one. We went out to Rose Island & snorkeled and then came back and had lunch on a private island. The original cost was $60, but when I said we were running low on money, he decided to charge me $50. I found out from other people on the cruise that we all got charged something different. We went to Nassau one day & walked around. The straw market has a lot of people selling basically the same things-purses, tshirts, towels, wooden items. We also took a ferry across to Paradise Island where the Atlantis hotel is located. This hotel is huge and amazing! We walked through some of it but couldn't see everything because we either had to be a guest there or buy a pass. They also have a nice little pirate museum downtown. You can take a tour for $12/person. We ended the week by going to Senor Frogs in downtown Nassau the night before we left. This did not make for an easy travel day the next day. Overall the trip was awesome. I am sure we will go back to do the shark dive again.

Great views and great beach, but it gets really crowded in a hurry because you share the beach and pools with the Sheraton guests because they are connected. Be prepared to pay a lot for the buffet and outside pool bar. Those are the only 2 resturants that were casual to eat at and they aren't even open all of the time. Overall great spot and location. The service at the restaurants were lacking and overall service was not that great.

Great place and location! Concierge and desk staff always willing to help.

The check in and check out agents were very blah and had attitudes. They forgot who paid them for the room.I must say the one and only agent who made my trip satisfying and enjoyable was the very distinctive and friendly voice of pbx agent [...]. He was so helpful and assistive. no problem or situation was too great. I wished he could have checked me in and out.

The only thing I can say was good about this hotel was the room and the view. That was it, the room was big and bed was nice, and we could see the ocean. But that is where it ended. The Staff, except for a select few, were rude beyond measure. If you tried to double check something, such as your check out time, they will just give you attitude back or say, "Were you not listening to me mon!" Which is exactly what I was told to the very word. They will charge you for everything that comes your way. Lets say you want to get something from the little so called mini-mart, they add 15% gratuity there! Why am I tipping the person I am simply buying a soda from? Around the pools, when there was supposed to be a Life Guard, for 5 days that we were there I never once saw a life guard at anytime of the day. Given we did go out, and had somethings to do, I never saw one while we were actually at the hotel, EVER! The maintenance on the buildings is so so. If its raining, which it did for us a few days. STAY IN YOUR ROOM! The hotel has soo many leaks, they try to put towels down to catch the water, not even buckets. And after a while you are walking in puddles through your hotel since the towels cant hold anymore. Now I could have seen past most of this, and believe me there were a lot of small things beyond this that were adding up. I know this seems like a rant, but I rarely leave a survey like this for anything. I am generally happy and can see past most things, but the one thing that really made me so angry and mad is when we needed some help. At 4 AM my wife was having some problems with her shoulder. Its a long story but I was simply trying to get her some tylenol or advil to help relieve the pain. So I called guest services, they told me to wait till 8 AM when the mini-mart opened. I walked down to the Front Desk in hopes their emergency kit would have something. But this put me over the top. Their so-called emergency kit, was a metal box from the 50's or 60's, and had a small bottle of Hydrogen Peroxide, a small bottle of Rubbing Alcohol, a few rubber gloves, and small small bottle of stuff that you would plunge a syringe into. I AM NOT LYING. I really wish I was lying about this, but I was so mad at this point that I am going to write this review on many sites. If you really care about safety for yourself, or your family, DO NOT STAY HERE! The simple fact they have no emergency kit, and I would doubt any kind of EMT training, has made me hate this place so much, that I will never stay at a Wyndham resort ever again! One last note, The Sheraton and the Wyndham have apparently merged around the Crystal Casino, and you can use all of the facilities at the Sheraton, but guess what? They are just as incompetent as those at the Wyndham. Avoid BOTH!