Hotel details


 to  1/18/2010 - 1/20/2010

 

Our Lucaya Reef Village

Royal Palm Way, Grand Bahama Island, 00000

of Minneapolis-St Paul Intl

3 stars out of 5

Check in:
Check out:

Guests:
|
Rooms:

 
 


Room Availability

There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1100
Local currency: USD

55 miles off the coast of Florida, the Our Lucaya Reef Village is in the heart of Grand Bahama Island. 7.5 acres of sandy beaches, sparkling blue waters, tropical surroundings, and a children's activity center make us ideal for families looking to relax and enjoy quality time together.

The sand-colored walls, honey-toned furniture, and brightly colored fabrics in our 478 guest rooms and suites will give you your own piece of paradise.

There are an abundance of activities for families to share together or separately. Pool games, crafts, and athletic competitions are offered daily around the pool and on the beach. Kids will love the sand playground and 35-foot-diameter wading pool. For an additional fee, Camp Lucaya offers supervised activities for children age 3-12.

Adults will appreciate our Sugar Mill Pool, with a 60-foot-high stone tower and "quiet" section with an adjacent 10-person spa tub. There are also two magnificent golf courses and the 25,000-square-foot Senses Spa & Fitness Center. The Isle of Capri Casino at Our Lucaya offers 400 slot machines and 30 game tables, with a high limit slot area as well as a high limit room for table game players. 14 restaurants and cafes serve numerous delicious options for breakfast, lunch, and dinner. We share our 372-acre resort complex with a sister hotel, the Radisson at Our Lucaya Beach & Golf Resort. Guests enjoy full access to all resort facilities and activities.

It's easy to see why our resort was named one of Forbes magazine's "Top 400 Hotels" and one of Child magazine's "Top Ten Best Caribbean Resorts for Families" in 2006.

Exquisite service and amenities will ensure your stay in paradise is everything you imagine it to be. We are just minutes from the main port town of Freeport and transportation to and from can easily be arranged. Your dream vacation awaits.

Additional features: We thought of the little things (and big things) that will make you feel at ease. Hotel amenities: fitness & Spa facilities, golf courses, beach, Children's program and playground, golf lessons, snorkeling, banana boat rides, car rental services, tour services, babysitting service, free shuttle service within surrounding area (limited), kayaks, laundry/valet service, concierge service, boat trips, wind surfing, tennis lessons, 24-hour room service, gift shop, children's pool, handicap accessible facilities, casino, business center, steam bath, basketball court, beach volleyball, safe deposit boxes, whirlpool, putting green, luggage storage, outdoor pool.

Some of the services and facilities above may not be available on a 24-hour basis or without advance request. Fees on certain facilities/services may apply.

Hotel policies

Check-in: 1500
Check-out: 1100
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.9 out of 5

(48 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: Royal Palm Way, Grand Bahama Island, Bahamas  00000  

 
 

Area served

Lucaya, Grand Bahama, Bahamas.

Area airports

Grand Bahama International Airport (FPO) - Estimate driving time is 15 minutes (7 miles).

Description

The Bahamas hold some of the most stunning beaches on earth. Grand Bahama Island boasts that natural beauty and more. With championship golf courses and outdoor sports; swimming with dolphins and diving; great cuisine and duty-free shopping; and those spectacular beachscapes, it easy to forget you are so close to the U.S.

This property has a smoke-free policy

Amenities

  • Meeting/banquet facilities
  • Room service
  • Conference Facilities
  • Health Club
  • Fitness room
  • High Speed Internet
  • Internet Access
  • Wireless internet
  • Free Parking
  • Spa services
  • Business center
  • Smoke-free policy
  • Handicapped rooms/facilities
  • Concierge
  • Pool
  • Restaurant

Dining

Iries

Regional/Local. Hours of operations 6PM - 10PM. Theme Restaurant.

Prop Club

Pizza. Hours of operations 11:30AM - 11PM. Casual.

On Higher Ground

Coffee Shop.

Barracudas

American meals. Hours of operations 7AM - 11:30AM. A la Carte/Buffet.

Sugar Mill Pool Bar

Pool Bar. Hours of operations 10AM - 6PM. Smart Casual.

Meeting facilities

Meeting space available.

Please enter check-in and check-out dates to the right to select a room

Traditional Island Room

Room Features: traditional room, sweet sleeper bed, island/resort view, desk/dataport/voicemail, refrigerator.

Hotel policies

Check-in: 1500
Check-out: 1100
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.9 out of 5

(48 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

3 out of 5

Logistics issues at check-in

LJ pharmd Oct 27, 2009

Nice atmosphere [...] ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
1
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
3
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

5 out of 5

best stay for the money

john Oct 27, 2009

Would recommend to a friend!

probably the best hotel i ever stayed at, no complaints ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

4 out of 5

our lucaya

mollie Oct 4, 2009

Would recommend to a friend!

it was nice. but i would rather stay next door at the reef ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
3
Value:
5
Dining options:
1

Traveler type: Friends


Expand full review


See all 48 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Dining tip, Short Walk

Pack Plenty Of Snacks The Food Prices Are High.

--ExSkyPilot, Western Texas Sep 13, 2009

Dining tip, Short Walk

Le Med Restaurant and the Agave were reasonable in price and only a short walk. Afternoon Ice cream snack is great at Frank's Ice Cream Parlor across the street from the hotel

--beach queen, Houston, TX Aug 15, 2009

Dining tip, Short Walk

Much cheaper across the street

--Cherie, Grand Bahamas Jun 29, 2009

See all quick tips

Reviews from our customers

Overall score

3.9 out of 5

(48 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

3 out of 5

Logistics issues at check-in

LJ pharmd Oct 27, 2009

Nice atmosphere [...] ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
1
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
3
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

5 out of 5

best stay for the money

john Oct 27, 2009

Would recommend to a friend!

probably the best hotel i ever stayed at, no complaints ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

4 out of 5

our lucaya

mollie Oct 4, 2009

Would recommend to a friend!

it was nice. but i would rather stay next door at the reef ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
3
Value:
5
Dining options:
1

Traveler type: Friends


Expand full review

Score

4 out of 5

Quick tip

Better Than Expected

ExSkyPilot Sep 13, 2009

Would recommend to a friend!

Out stay dates in Freeport Bahama were 09-07-09 to 09-12-09. We booked thru Orbitz and booked a room at the Our Lucaya Reef ... motel. When we arrived we were told that we were upgraded to the Radisson ( the old Westin). The Radisson room was really nice and had an ocean view, room service was very good and checkin people were really nice. Our room was located on the 9th floor and offered a great view of the ocean and property. The room could of used a few updates but all in all it was very nice. The bed was really a dream to sleep on and very nice. We suggest you pack lots of snack foods in your luggage when your travel, its a lot cheaper than buying things locally! Since we booked everything in September there was no crowd at any of the shops, beaches or resturants we visit, we really enjoyd the Lucaya Market Place located just across the street from the Radisson. You can bargain with the sellers at the market place and save a few dollars, they are all friendly there. The beach area at the Radisson was great, they have a tractor and plow the sand early each morning and it is great to walk on and also fluffs up the sand. Lots of sea-doo to ride and the ocean water was really warm. We also contacted a dive shop and made a two dive day in the ocean a few miles off shore. Be sure to check out the prices for these dives, some of the dive people are not very nice and we wish we had of choosen a different dive company. The resturant the "LeMed" , down by the marine harbor was ok but way over priced, tried the local beer but the taste was to flat for us.We ordered the Lobster & fish dinner and it was great and a nice salad on the plate to. Everyone should try the Conch, its sorta like clams but a really sweet taste. If you like a great cigar visit the Havana Cigar Shop located just a few doors down from the Isle Of Capri Casino. All cigars there are kept in humidity safe cigar room. Average price was about $15 per cigar but was great to have a Cuban cigar. Also buy your cokes there, they are only $1 a can, we paid $3 a can at the Radisson Motel lobby. The AfterDeck Resturant located in the Market Place - GREAT SERVICE  Try the grouper fish & chips, its very good. The China Grill - Overpriced - GREAT HAMBURGER ! Located by the pool at the Radisson. Going thru Customs is a snap but be sure to keep all your paperwork, passports and immagration cards handy, you will need them to leave the country.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
5
Dining options:
2

Traveler type: Couples

Dining tip, Short Walk

Pack Plenty Of Snacks The Food Prices Are High.


Expand full review

Score

4 out of 5

Great hotel for the price

Jess Aug 21, 2009

Would recommend to a friend!

This hotel was great for the price that I paid, and since it's part of a two-hotel resort you get all the benefits of both ... hotels. The staff were very friendly, the room was nice and bright, and it was in a great location on the island. I guess my only complaint is that the lock on my window was broken so I couldn't open the window to enjoy the breeze. But that's a minor complaint.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
3

Traveler type: Single


Expand full review

Score

4 out of 5

Quick tip

Beautiful Beach resort

beach queen Aug 15, 2009

Would recommend to a friend!

Wonderful location. Nearby Market Square stores and restaurants. Beach water at hotel is awesome. We did various tours ... and enjoyed them all. Enjoyed the casino at the hotel. I purchased the tickets on Friday night and departed on Thursday to celebrate my husband's 70 birthday. Enjoy every minute of it. I was looking for this particular hotel (Our Lucaya Reef Village). We purchased 6 air/hotel/all inclusive packages in June for our annual family vacation. My husband became ill the morning of our departure, July 2nd. and stayed home alone. We ended up losing the value of his travel package. I really wanted him to see the Bahamas and purchased 2 more travel packages for his birthday. The representative of the hotel gave us a beach view room as we were there to celebrate my husband's birthday. The Miss Universe contestants were there at the same time of our vacation. The staff of the hotel is friendly,helpful and courteous. We have been to several Carribean island and the Bahamas is so far the BEST IN EVERYTHING. I would love to go back for our family reunion. The only thing I would suggest is to have show or some activity at night near the pool area and have more staff during peak check in times.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
3
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family

Dining tip, Short Walk

Le Med Restaurant and the Agave were reasonable in price and only a short walk. Afternoon Ice cream snack is great at Frank's Ice Cream Parlor across the street from the hotel


Expand full review

Score

3 out of 5

Nice vacation spot

Travel Superstar Aug 9, 2009

Would recommend to a friend!

I liked the hotel and would love to take my kids there. My room did smell a little musty. I think the hotel should invest ... some time in cleaning out the raditors. I could see the dust and dirt in the unit when I turned the air down.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
2
Maintenance:
3
Location:
3
Room cleanliness:
3
Hotel Staff:
3
Value:
3
Dining options:
2

Traveler type: Friends


Expand full review

Score

3 out of 5

Quick tip

Great wedding location

Cherie Jun 29, 2009

Would recommend to a friend!

Location was great!!! We were there for a wedding and it was beautiful. Hotel staff and casino personnel were not very ... friendly but poolside staff was better. A smile goes a long way!!!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
1
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
2
Value:
3
Dining options:
2

Traveler type: Family

Dining tip, Short Walk

Much cheaper across the street


Expand full review

Score

3 out of 5

Quick tip

It was pleasant.

Bahama mama Jun 29, 2009

Would recommend to a friend!

Being directly across from the Lacaya Port area, there were lots of shops and eateries, and activities at the port. ... Beautiful area.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
4
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
3
Hotel Staff:
4
Value:
3
Dining options:
1

Traveler type: Family

Recreation/Attractions tip, Short Walk

Good breakfast at Zorba at a reasonable rate.


Expand full review

Score

4 out of 5

BAHAMA WEDDING

ANNIE V. Jun 29, 2009

Would recommend to a friend!

GOOD SERVICE, COMFY BEDS, PLUSH TOWELS. ATTENDING MY DAUGHTER'S WEDDING ON THE BEACH LOVED MOST EVERYTHING EXCEPT THE ... $18.00 CHARGE FOR A PHONE CALL TO DELTA,TO INQUIRE ABOUT TRANSPORTING FRUIT TO THE USA. WAS TOLD IT WAS ACCEPTABLE, BUT AGRICULTURE DEPT. SAID NO. DELAYED AT THE AIRPORT DUE TO THIS MISUNDERSTANDING. NO VENT FAN IN BATH. SHOWER CONTROL DIFFICUT TO OPERATE. A MICROWAVE WOULD HAVE BEEN NICE

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Friends


Expand full review

Score

3 out of 5

Bahama getaway

Kalliegirl Jun 28, 2009

Would recommend to a friend!

We visited the island because we attended a family wedding. We totally enjoyed our visit - it wasn't very busy, so no ... problems finding a sunny spot either at the beach or pool. Visited the casino every nite - won some - lost some. Overall the vacation was memorable.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
3
Dining options:
2

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

Great location, overpriced drinks

Dave Jun 28, 2009

Would recommend to a friend!

Very clean room, great location, overpriced food and drinks at hotel. Go across the street to eat at the market for better ... deals. We bought two bottles of liquor and some soda for the same price as two drinks on the beach. Casino is nice and clean. Do be careful of people selling things on the beach, some are scam artists. Very good first trip though, had a great time. P.S. Check out Lucayan Nat'l Park, beach is beautiful there.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
3
Dining options:
2

Traveler type: Couples

Dining tip, Short Walk

Go across the street for food and drinks. Hotel was way overpriced for food and drinks.


Expand full review

Score

5 out of 5

Quick tip

HoneyMoon of a lifetime!

Brendonne and Leah Jun 20, 2009

Would recommend to a friend!

We went swimming and out to restaurants that were within walking distance. Had some packages that we were able to do. Which ... we need to be contacted for a refund on one of them.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Dining tip, Short Walk

The Pub at Port Lacaya


Expand full review

Score

5 out of 5

Quick tip

Grounds were Fantastic!

Caribbean Connoisseur May 28, 2009

Would recommend to a friend!

Check in was flawless, no wait, stayed 5/23-5/28 no hassle about the resort fee. I paid this up front through Orbitz when I ... purchased the trip. The pools were fantastic especially the infinity pool that overlooked the ocean. If you go past the Convention Center you can find a more secluded pool near the Westin suites. For Dining, I recommend After Deck at the Marketplace across the street. If you like fish, try the fish and chips or the grilled mahi mahi, fantastic and affordable. Zorbas also had good fish although a little pricier. Stayed at the Sheraton and you can go to all the facilities at the Sheraton or the Westin. Beds were comfortable. My recommendation for the air conditioning is to turn it way down about an hour before you go to bed, then turn it off for the night because it can get a little noisy. Sometimes they did not clean the room until 4:00 p.m., but always came by to make sure that it was done. They have a tractor that combs the beach everyday and makes the sand nice and soft to walk on. If you get out early, you will be the only person on the beach. Some stores in the marketplace close early around 8:00, or even 6:00 on Sundays so be aware. Also some stores do not open until 8:00 or 9:00 a.m. Overall it was a fantastic resort.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
3
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
3
Value:
5
Dining options:
5

Traveler type: Couples

Money savers tip, Short Walk

Have yourself a doughnut at Island Java on the corner of the marketplace, cake thick and fantastic. Subway or Dominoes pizza can be a good way to keep your costs down. I recommend to bring some snacks with you cookies, crackers, etc, otherwise buying every meal will kill your budget.


Expand full review

Score

1 out of 5

Quick tip

Nothing to do on a rainy day

Ggreenthum May 26, 2009

I hated the hotel, It rained for 3 days and you could not even sit in the lobby because their was absolutely nothing to ... do,and you could not call room service if it was raining they could no guarantee when the food would come. No music at all!!!!!

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
1
Hotel check-in:
3
Maintenance:
3
Location:
1
Room cleanliness:
3
Hotel Staff:
3
Value:
3
Dining options:
1

Traveler type: Family

Shopping tip, Short Walk

No night life at all very boring. I would never go their again. I''ll stick to Cancun mexico were they know how to entertain. Shopping is horrible.


Expand full review

Score

3 out of 5

Hidden Cost

Rick and Diane May 14, 2009

Nice resort however upon check out I found out that I owed an additional $210.00 in hidden "resort" charges. One of the ... charges was $8 per night per person and the other was $7 per night per person for a grand total of $30.00 per night for a couple. This was never explained to me at all by anyone either from Orbitz or when I checked into the hotel. When I got to the hotel they told me I would be responsible for taxes never mentioned the hidden $30.00 per night fee, as it turned out they tried to charge me for the 2 six percent taxes that I had already paid through Orbitz, I had to make a long distance call from Freeport to get this taken care of. Also I had an ocean view room garentee however when I got to the room and went out on the balcony (facing the ocean) all you could really see was about 100 feet of the roof of the lobby below when I went to have this changed it took about 4 hours to get fixed because they had to wait until a manager made the decision, their kept telling me that because it was facing the ocean that they honored their agreement and on top of that they could not change my room because a party was coming into the resort 5 days later that wanted the rooms they had before. Eventually they did change the room to one with a view. The lady behind the counter who was not the one originally helping me was very rude and kept saying that the hotel only guarenteed the ocean facing room and not the ocean view room. I did not pay this kind of money to sit on my balcony to see a roof top. I actually wanted to get 4 rooms for next year (same time period) to bring my Son, Daughter in law and 2 daughters and grandchildren but not with the hidden surcharge that would be an extra $945.00 for a week stay. Either add the hidden charges in the room rate or tell someone when they book about the hidden/surprise charges.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
1
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
2

Traveler type: Couples


Expand full review

Score

2 out of 5

Quick tip

C+ at best....

NcSavage May 11, 2009

I went down for my cousins wedding. It was your typical redneck family get away type of hotel/Vacation experience. ... CONS: "Loud drunk, lobster red, over weight, middle aged men hitting on anything that moves at the pool bar. " The room smelled like mildew, and it was suppose to be a nicer "ocean view" room. " Over priced everything! " A staff that might let you drowned " They even messed up the wedding reception a bit when the AC went out at the main banquet hall. Then told the bride that "Its ok...the AC will take awhile to cool down the place" just to get he to sign something that says everything is alright with the banquette hall. PROS: " Nice location. " Hidden infinity pool at the end of the compound that no one really went to!?!!?? " Nicer price than the Westen. Overall it was not a bad time, just not a great hotel experience.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
3
Maintenance:
2
Location:
4
Room cleanliness:
2
Hotel Staff:
2
Value:
3
Dining options:
2

Traveler type: Family

Shopping tip, Short Walk

Look across the street for better deals with food than the Hotel.


Expand full review

Score

4 out of 5

relaxing

Aldo Apr 29, 2009

Would recommend to a friend!

Great trip, great price and hotel, except the room air conditioner sounded like a freight train. ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
2
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

3 out of 5

Beautiful resort...B+

deliman Apr 23, 2009

Would recommend to a friend!

Enjoyed the hotel..Great location...Alot of food choices across the street...Small casino.Price was right ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

Good Bahama vacation

Grandma Sandra Apr 23, 2009

Would recommend to a friend!

It was a lazy vacation with activities centered around shopping, beach/pool, and the casino. Due to slow economy, some of ... the restaurants in the resort were closed and that was inconvenient. The food was expensive but everything was good. There were plenty of restaurants in the shopping center. We enjoyed being close to the casino.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples

Shopping tip, Short Walk

Shopping was great--the proximity could not have been better!


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Sort tips by: most recent | distance from hotel

Dining tip, Short Walk

Pack Plenty Of Snacks The Food Prices Are High.

--ExSkyPilot, Western Texas Sep 13, 2009

Dining tip, Short Walk

Le Med Restaurant and the Agave were reasonable in price and only a short walk. Afternoon Ice cream snack is great at Frank's Ice Cream Parlor across the street from the hotel

--beach queen, Houston, TX Aug 15, 2009

Dining tip, Short Walk

Much cheaper across the street

--Cherie, Grand Bahamas Jun 29, 2009

Recreation/Attractions tip, Short Walk

Good breakfast at Zorba at a reasonable rate.

--Bahama mama, Denver, CO Jun 29, 2009

Dining tip, Short Walk

Go across the street for food and drinks. Hotel was way overpriced for food and drinks.

--Dave, Fla. Jun 28, 2009

Dining tip, Short Walk

The Pub at Port Lacaya

--Brendonne and Leah, Pensacola, FL Jun 20, 2009

Money savers tip, Short Walk

Have yourself a doughnut at Island Java on the corner of the marketplace, cake thick and fantastic. Subway or Dominoes pizza can be a good way to keep your costs down. I recommend to bring some snacks with you cookies, crackers, etc, otherwise buying every meal will kill your budget.

--Caribbean Connoisseur, Akron, Ohio May 28, 2009

Shopping tip, Short Walk

No night life at all very boring. I would never go their again. I''ll stick to Cancun mexico were they know how to entertain. Shopping is horrible.

--Ggreenthum, Florida May 26, 2009

Shopping tip, Short Walk

Look across the street for better deals with food than the Hotel.

--NcSavage, New York May 11, 2009

Shopping tip, Short Walk

Shopping was great--the proximity could not have been better!

--Grandma Sandra, Lynchburg, VA Apr 23, 2009

Dining tip, Short Walk

Food was much cheeper and very good across the street at the shopping center. Many resturants to choose from.

--the traveller, syracuse, ny Apr 22, 2009

Entertainment tip, Short Walk

casino is fun

--none, Rye, NY 10580 Apr 22, 2009

Dining tip, Short Walk

the marketplace across the street is full of great restaurants which are very reasonably priced, so you don't have to pay hotel prices for your meals. I would do the brunch at the Westin though - how can you pass up coconut french toast?

--Randy, Oxford, MS Mar 9, 2009

Dining tip, Short Walk

everything from upscale to dominos pizza and subway sandwich shop to candy store to ice cream parlor.

--Theresa, USA Dec 26, 2008

Money savers tip, Short Walk

Visit the local markets right across the street for great inexpensive gifts. The locals are really friendly.

--Angela, Lewisburg Sep 12, 2008

Dining tip, Short Walk

Dining options and night life close by. There was a casino near by with some entertainment on weekends. Dining options in the vicinity of the hotel were many. The locals are open to giving you suggestions to fish frys (very popular on the island) and places to experience the food dishes of the Bahamians.

--Nola, USA Aug 26, 2008

Entertainment tip, Short Walk

Free entertainment every night at Port Lucaya Marketplace which is just across the street fromthe Sheraton Hotel.

--Carol, Sterling Aug 26, 2008

Dining tip, Short Walk

Shopping across the street.

--Jessica, USA Jul 6, 2008

Dining tip, Short Walk

The restaurants at the hotel are pretty expensive but just accross the street in the marketplace there are several restaurants with more reasonable prices. We got food to go a few nights and brought it back to the hotel and ate out by the pool overlooking the beach. You must try Zorba's...it is the best place in the marketplace. Get the Gyro.

--Stephanie, Humble Jun 17, 2008

Dining tip, Short Walk

So many places to eat across the street. Food is great and not very expensive. The nightlife in the market place is also amazing.

--Michael, Virginia Beach Jun 12, 2008

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