$120 Avg/night
Rate based on Check-in: Dec 28, 2014 Check-out: Dec 29, 2014

Citadines on Bourke Melbourne

4 stars
131-135 Bourke Street, Melbourne, VI 3000
Hotel Overview
Reviewer score
4.0
out of 5
11 reviews
MOST AMAZING HOTEL EVER!

Such a fantastic experience as the room is so clean and the staff was super helpful! Flawless!!!! See full review

  • misspinky
  • Mar 22, 2013
FLAWLESS

the hotel experience was AMAZING. hotel is sooooo clean and modern and the staff was so helpful and... See full review

  • misspinky
  • Mar 22, 2013
The Citadines on Bourke Melbourne is part of the popular Citadines chain, which offers budget-friendly serviced apartments. Find stylish decor, living, dining and bedroom areas, and a great crash pad from which to explore Victoria. The fitness center, sundeck, sauna and indoor swimming pool allow guests to enjoy a comfy, convenient home away from home.
Key facts
  • 380 apartments, ranging from 366 to 850 square-feet
  • Fully-equipped kitchens
  • Meeting rooms and audiovisual rentals
  • Heated indoor lap pool
  • Fitness center
  • Sauna, sundeck and complimentary newspapers
  • 24-hour surveillance, and in-room safes
  • Restaurant: Heirloom, a Japanese izakaya
Neighborhood
Located in the heart of the Central Business District and close to attractions like the Parliament of Victoria, Old Treasury Building, and St Patrick's Cathedral, the Citadines offers great spot for business and leisure travelers alike. Take a short stroll to the Fitzroy Gardens, home of the River God Fountains, or shop your way down Elizabeth Street. Looking to explore further? Hop on the Russell Street/Bourke Street tram, which stops right outside the hotel, or venture over to the Parliament Railway Station.
Hints and tips
Order the sharing dishes from the Japanese menu at the Heirloom restaurant and choose from a variety of local micro-brews, sakes and boutique wines.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Reviewer score 3.7 out of 5

Citadines on Bourke Melbourne Rooms

One Bedroom Executive
1 Bedroom Executive, queen Bed with fully-equipped kitchen. Separate living room, moveable dining table/workstation. DVD/CD/iPod dock. Adjustable TV with digital free to air channels.
Two Bedroom Executive
2 Bedroom Executive, King or Twin Beds with Fully-equipped kitchen. Separate living room. 2 bathrooms with shower and bath. DVD/CD/iPod dock. Adjustable TV with digital free to air channels.
Studio Deluxe
Studio Deluxe, king, queen or twin Beds with kitchenette. Moveable workstation/dining table. DVD/CD/iPod dock. Adjustable TV with digital free to air channels. Located on floors 2-16.
Two Bedroom Deluxe
2 Bedroom Deluxe, king or twin beds with fully-equipped kitchen and separate living room. 2 bathrooms with shower and bath. DVD/CD/iPod dock. Adjustable TV with digital free to air channels.
Studio Executive
Studio Executive, King, Queen or Twin Beds with kitchenette. DVD/CD/iPod dock. Moveable workstation/dining table. Adjustable TV with digital free to air channels. Located on floors 17-22.
One Bedroom Deluxe
1 Bedroom Deluxe, queen bed with fully-equipped kitchen. Separate living room, moveable dining table/workstation. DVD/CD/iPod dock. Adjustable TV with digital free to air channels.

Amenities

  • WiFi
  • Airport shuttle
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Indoor pool
Fitness center or spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Tour desk
Conference facilities
Doctor on call
Internet
WiFi
Transportation
Airport shuttle
Parking
Parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Wheelchair accessible elevators

Nearby points of interest

  • Parliament House: 0.1 mi
  • St Michael`s Uniting Church: 0.1 mi
  • Chinese Museum: 0.1 mi
  • Scots Church: 0.1 mi
  • Chinatown Melbourne: 0.2 mi
  • Princess Theatre: 0.2 mi
  • Melbourne Town Hall: 0.2 mi
  • Bourke Street Mall: 0.2 mi
  • Old Treasury Building: 0.3 mi
  • City Museum: 0.3 mi
  • Parliament Gardens: 0.3 mi
  • St. Peter's Church: 0.3 mi
  • Post Master Gallery: 0.3 mi
  • State Library of Victoria: 0.3 mi
  • Royal Arcade: 0.3 mi
  • Parliament House: 0.1 mi
  • St Michael`s Uniting Church: 0.1 mi
  • Chinese Museum: 0.1 mi
  • Scots Church: 0.1 mi
  • Chinatown Melbourne: 0.2 mi
  • Princess Theatre: 0.2 mi
  • Melbourne Town Hall: 0.2 mi
  • Bourke Street Mall: 0.2 mi
  • Old Treasury Building: 0.3 mi
  • City Museum: 0.3 mi
  • Parliament Gardens: 0.3 mi
  • St. Peter's Church: 0.3 mi
  • Post Master Gallery: 0.3 mi
  • State Library of Victoria: 0.3 mi
  • Royal Arcade: 0.3 mi
  • Block Arcade: 0.3 mi
  • St Paul's Cathedral: 0.3 mi
  • Victorian Arts Centre: 0.3 mi
  • Federation Square: 0.4 mi
  • Manchester Unity Building: 0.4 mi
  • Treasury Gardens: 0.4 mi
  • Old Melbourne Gaol: 0.4 mi
  • St. Patrick's Cathedral: 0.4 mi
  • Flinders Street Station: 0.5 mi
  • Sunday Market: 0.5 mi
  • ANZ Banking Museum: 0.5 mi
  • Melbourne City Baths: 0.5 mi
  • Southgate Arts and Leisure Precinct: 0.5 mi
  • Southgate Plaza: 0.5 mi
  • Fitzroy Gardens: 0.6 mi
  • Captain Cook's Cottage: 0.6 mi
  • Immigration Museum: 0.7 mi
  • Eureka Tower: 0.7 mi
  • National Gallery of Victoria: 0.7 mi
  • Rialto Towers: 0.7 mi
  • Giant Sky Wheel: 0.8 mi
  • Observation Deck: 0.8 mi
  • Queen Victoria Market: 0.8 mi
  • Sidney Myer Music Bowl: 0.8 mi
  • Crown Casino: 0.8 mi
  • Melbourne Aquarium: 0.8 mi
  • Melbourne Cricket Ground: 0.9 mi
  • Southern Cross Station: 0.9 mi
  • Animals Australia: 0.9 mi
  • Australian Open Grounds: 1 mi

Meeting facilities

Meeting Info
Whether it's a banquet, function, conference or special event, there's a space at Citadines on Bourke Melbourne to make your event memorable. Citadines on Bourke Melbourne is the ideal choice for conferencing in the Melbourne CBD. Citadines on Bourke Melbourne offers a variety of meeting space configurations along with breakout spaces which include an outdoor terrace and indoor lounge to meet your needs. From the large Coromandel Place room, which accommodates up to 300 people, to our 5 breakout rooms, accommodating between 20 and 100 people, Citadines on Bourke Melbourne offers flexible conference facilities that suit your requirements.

Hotel Policies

Check-in:
1400
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (11)

Ratings and reviews for Citadines on Bourke Melbourne

Overall score

4 / 5
5.01.0
11 out of 11
Amenities:
3.9
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.5
Location:
5
Value:
4.3

82% would recommend to a friend.

Sort by:
Review of Citadines on Bourke Melbourne

Reviewer score

5
5.01.0
misspinky
Business
Toronto, Canada
Mar 22, 2013

MOST AMAZING HOTEL EVER!

Such a fantastic experience as the room is so clean and the staff was super helpful! Flawless!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Citadines on Bourke Melbourne

Reviewer score

5
5.01.0
misspinky
Business
Toronto, Canada
Mar 22, 2013

FLAWLESS

the hotel experience was AMAZING. hotel is sooooo clean and modern and the staff was so helpful and gave us tips everyday on where we should go! LOVED IT!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Citadines on Bourke Melbourne

Reviewer score

2
5.01.0
I love Melbourne
Business
Melbourne
Dec 9, 2012

You can do better in Melbourne

The location is fabulous for anyone who wants to be in the heart of the city. The reception staff was friendly and helpful, but that's their job, no? The KEYS are a MAJOR problem - no matter where you keep them, they keep de-activating. Guests find themselves struggling to get them to work in the elevator and we had to have them reactivated about once a day. Matter of luck. The rooms are nicely decorated and clean with equipped kitchenette, BUT there are no proper drawers to put your belongings. We found ourselves living out of our suitcases for 2 weeks! The hotel provides soap at the sink in a squeeze bottle and all-in-one bath wash, shampoo and conditioner in another in the shower. I can live with that, but once the squeeze bottle was empty, it took three days to get it filled - only after requesting. House-keeping was lacking in the sense that we had to specifically ask for laundry bags and clean washcloths. Finally, at the price we were paying one would expect free wi-fi. But alas, that too was at an additional cost - which is pretty obnoxious when free wi-fi is pretty common. Would I go there again? No :(

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Melbourne has an abundance of wonderful ethnic restaurants from around the world where ex-patriots eat. You can enjoy yummy, healthy and inexpensive meals in the CBD - just look for the ones that are crowded with locals :)

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Review of Citadines on Bourke Melbourne

Reviewer score

5
5.01.0
aronf
Business
San Diego, CA, USA
Nov 23, 2012

Wonderful!

The room - more of a studio than a hotel room - was excellent! Very spacious and had a kitchenette with cookware, dishes, etc. The staff was very helpful with giving directions and pointing us to restaurants following our late-night arrival. It is a block away from Chinatown and great little cafes for breakfast, as well as the free tourist bus stop. Also walking distance from great shopping (well, the whole city is walking distance for us... use the trollies if you don't like walking too far).

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

A half-block away is a cluster of cafes for less-expensive options than the restaurant in the hotel for meals. Urban Deli is a great breakfast spot!

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Review of Citadines on Bourke Melbourne

Reviewer score

4
5.01.0
IMMcD
Business
NYC
Sep 11, 2012

Great location, comfortable room

My stay at Citadines on Bourke was great. The location is ideal, close to many restaurants, cafes, bars, and shops. It's also a short walk to the NGV and other cultural attractions. The room was very clean and includes a kitchenette, which is a bonus. Friendly staff, too, as I was able to check in early after a very long flight. Recommended!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Postal Hall is a great breakfast spot just around the corner on Russell Street. Wonderful coffee, tasty breakfast, and super nice staff.

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Review of Citadines on Bourke Melbourne

Reviewer score

5
5.01.0
Globetraveler
Business
Austin, TX, USA
Sep 27, 2011

Business Trip

Great location, really nice hotel. Will definitely stay here again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Citadines on Bourke Melbourne

Reviewer score

4
5.01.0
SamsonAU
Business
Brisbane QLD, Australia
Sep 5, 2011

Good as a base for exploring the city.

This hotel was mostly very good, the staff were pleasant and helpful, the location was excellent, and it was a good price. On the downside, the bed was composed of two singles made up as one bed, and this is never good as you get that 'ridge' in the middle. The tap fitting in the sink was also loose, and quite stiff to operate. Fairly minor things. overall very happy.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Meat and Wine company serve great steaks, they're near the casino.

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Review of Citadines on Bourke Melbourne

Reviewer score

4
5.01.0
Anonymous
Business
Brisbane, QLD
Apr 27, 2011

Best hotel in Melbourne so far

One of the better hotels I've stayed in over the years. The hotel is clean, new and modern. The furnishings are comfortable. It's great having the kitchenette with real crockery, cutlery and glassware. The included toiletries don't stretch to far and I tend to bring my own, though im fairly sure that housekeeping did bring more in. The hotel itself is in a great location. There is a tram stop right out the front of the hotel and a train station around a block away. Plenty of cafes and restaurants within walking distance, but that's a Melbourne thing more than a plus for the hotel. Two minor downsides, the front of house staff aren't that personable, but they get the job done, and the hot water tends to run a bit hot and cold, literally… Would defiantly recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Citadines on Bourke Melbourne

Reviewer score

3
5.01.0
1st time to Australia
Business
San Francisco
Jan 24, 2011

great location

the location was great, right in the middle of the city and the staff were very helpful. the room had a nice "living space" with a small kitchen and living room area, but the beds were on the smaller side and there wasn't much space for unpacking if on a longer stay - the room did not have a dresser of sorts, just one small closet and two even smaller drawers so it was kinda of diffiult for two people to unpack their suitcases for an extended stay...and don't expect too much from housekeeping, i guess since it is an "apartment/hotel" they don't offer the same amenities as normal hotels - like, towels upon request or lotions, showercaps, shampoo and such, but other than that, i thought it was a great place to stay and i would most certainly stay there again....

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

some great bars and restaurants within two blocks of the hotel

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Review of Citadines on Bourke Melbourne

Reviewer score

3
5.01.0
Anonymous
Business
Japan
Jan 10, 2011

Shouldn't call themselves a hotel

Great location, quiet, low price, new and nice furnishings, especially an incredibly comfortable bed. It was convenient to have a full kitchen and very good sound system. Thus 3 stars. They failed at all the "soft" amenities. Housekeeping just tidied up but didn't clean -- folding up used towels instead of replacing them with clean ones, etc., a real problem when you're sharing with a friend who you're not that kind of comfortable with! The only toiletries provided were shampoo and shower gel, and housekeeping didn't replace them, so I had to ask every day at the front desk for more. They didn't provide instructions for how to use the key card in the elevator so when I arrived (feeling sick and jet-lagged) I rode up and down in the elevator until a housekeeper helped me. When asking for restaurant reservations, the front desk staff just googled things -- something we could've easily done better had internet not cost $14/day! The in-house restaurant hadn't opened yet when I stayed. They really treated people as if the place were solely short-term apartments, not a hotel. It's unfortunate, because everything else is very nice. They need to train their staff better and maybe include more toiletries.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
1
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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