Oaks Horizons Hotel Adelaide

Excellent location, well appointed apartment and wonderful service! We really enjoyed our stay at Oaks Horizons.

The staff were friendly and efficient. Being a weekend-only visitor, I was hoping that the staff would assist me with my return flight on line check-in. As early as Friday morning at 11.00 am the Hotel's Internet was down, and I was informed that it would not be up again until after the weekend. I find that less than satisfactory, both from the guests' and Hotel's perspective. One of the rooms leaked from the bathroom into the adjacent bedroom, so anything on the floor got wet. Inexcusable. As a fly-in fly-out guest, I would like to see better quality tea & coffee provided. Tea-bags are fair enough, but the tea tasted a hundred years old, and rubbish to begin with. Overall, though, pretty good for the price I paid.

Well situated hotel on North Terrace. Single bedroom apartment was spacious my only complaint being that the bedroom is internal and therefore does not have natural light. The bathroom is well equipped and the shower is powerful. There is a work desk in the lounge room and a comfy couch, tables and chairs and open plan kitchen with decent equipment - including a tea pot which I appreciated. There is a good indoor lap pool about 20m and the gym has quite a few machines. There didn't seem to be enough reception staff as I waited for at least 10 mins each time I called or went to reception. There was an unusual water leak in the corridor of my apartment coming from the common wall. It started the night before I checked out and was insignificant but by morning the carpet was sodden. I reported it and maintenance was investigating after I left.

I'd say the ONLY bad thing about Oak's Horizon was the confusing movie box!!! However, when we needed help with it, the staff were more than happy to assist! The room was great - very clean, very spacious and modern. It was nice to have a balcony and a spa bath, a large bed and a spacious living area! The hotel itself was also very nice with extremely modern lifts and swipe cards instead of keys. The staff were very nice and friendly - making it a much more comfortable stay. The location was great, with heaps of places to eat right around the corner!

enjoyed staying at the oaks horizan,the apartment was very spacious and location was very convenient to the convention centre.

Great location for the Convention Centre, and central shops. On the down side the gym equipment needed attention quite badly, and no towels provided. The appts only have 1 towel per person, so too bad if you used it for the gym. I also booked 2 river view rooms. When I arrived, the only view was a building. After querying this at reception, I was able to be relocated to another appt, however my colleague was not so lucky, and no reimbursement or voucher was offered to compensate. The staff were friendly and helpful.

We stayed in a 2 bedroom apartment and whole family enjoyed very much. Friendly staff, specially Jack who was at the front desk was very helpful and efficient. Excellent location and very handy for many attactions.

Over a 4 night stay housekeeping did not service the room at all. Internet access pricing is ridiculously expensive. Unimpressive.

We were given a free upgrade which delighted us. However, the spa didn't work and no maintenance personnel available on weekends. Also no bath gel or shower cap on offer from hotel although all other items such shampoo, conditioner etc. were available. Room was clean and tidy and I have to say I was impressed by the shower which was hot and good pressure. No worrying about water temperature if someone in another room was running a tap. Lovely cafe adjacent which offered a huge breakfast which set us up for the day and snacks also available. Trams run right out the front and a taxi rank opposite so transport taken care of. Would stay here again and recommend to others.