Orbitz

Oaks Gateway On Palmer Townsville

4 stars
2 Dibbs Street, Townsville, Townsville, QL 4810
Hotel Overview
Reviewer score
4.8
out of 5
33 reviews
very happy with the service that

very happy with the service that we got when we arrived get got in the own room 4 hours before... See full review

  • Natalie
  • Aug 30, 2011
Great location, walking distance

Great location, walking distance to C.B.D. Several great restaurants very close also hotels.... See full review

  • peter
  • Jun 13, 2011

Oaks Gateway on Palmer is Townsville's next generation in resort-style accommodation. Located within easy walk of the CBD, the hotel has a range of restaurants & cafes on it's doorstop on cosmopolitan Palmer Street.

Oaks Gateway on Palmer offers hotel, one & two bedroom apartments and is a perfect choice for families, couples or the business traveller. All accommodation options offer spacious, sleek modern dcor and spectacular river, ocean and hinterland views. Apartment features include full kitchen and laundry facilities, separate lounge and dining area, work desk & balcony.

The hotel boasts a spectacularly located infinity edge swimming pool on podium level with views over the river and city, as well as a fully equipped gym and spa.

Important Information
Infants 0 - 2 years sharing the room with their parents are free of charge, if using existing bedding and not exceeding the maximum room type occupancy. Existing Bedding excludes sofabeds and rollaways. These are charged at the extra person rate. Cot Hire is additional $20 per night.

Important Notice
Reception hours are 6am-11pm on Tuesday & Wednesday, and open for 24 hours Thursday - Monday. Please contact the hotel in advance for arrival outside these hours

Please note: Incidental charges incurred during your stay will attract a 1.5% credit card transaction fee

Oaks Gateway On Palmer Townsville Rooms

Hotel Room
Hotel Room, located on the waterfront of Townsville's CBD. Room includes tea and coffee making facilities and Balcony.
One Bedroom Apartment
Spacious one bedroom apartment featuring king bed, full kitchen laundry facilities, separate lounge & dining area, work desk balcony.
Two Bedroom Apartment
Spacious two bedroom apartment, full kitchen & laundry facilities, separate lounge & dining area, work desk & balcony.

Amenities

Dining
Restaurant
Services
Business center
Conference facilities

Hotel Map

-19.2597 146.8195
Area served
Townsville
Nearby airports
Townsville
Area description
Oaks Gateway on Palmer is Townsville's next generation in resort-style accommodation. Located on the waterfront and the full range of dining and leisure facilities, the hotel is conveniently close to the CBD fringe, catering to both leisure and business travellers. Sleek, modern dcor and chic styling are hallmarks of the Gateway. Accommodation consists of spacious, modern and luxurious apartments with spectacular river, ocean and hinterland views which are sure to impress. There's a spectacularly located swimming pool on podium level also with views over the river and city, as well as a fully equipped gym and spa.

Nearby points of interest

  • The Strand: 1.4 mi

Hotel Policies

Check-in:
1400
Check-out:
1000

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (33)

Ratings and reviews for Oaks Gateway On Palmer Townsville

Overall score

4.8 / 5
33 out of 33
Amenities:
4.3
Room cleanliness:
4.7
Hotel staff:
4.2
Room comfort:
No rating
Location:
4.8
Value:
4.5

100% would recommend to a friend.

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Review this hotel
Review of Oaks Gateway On Palmer Townsville

Reviewer score

5
Marisa
Not Provided
May 25, 2010

The Oaks is vey well located on

The Oaks is vey well located on Palmer Street and a short walk to The Strand or The Mall. The pool is one of the cleanest ever and consists of a lap pool, spa and wading pool. The apartment was quite spacious and has everything you will need for a short-term stay. We would definitely stay here on future trips to Townsville.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
5
Review of Oaks Gateway On Palmer Townsville

Reviewer score

5
Anonymous
Not Provided
Apr 1, 2010

Our 4th stay at this hotel. Only

Our 4th stay at this hotel. Only complaint was lack of bath mats. Else great hotel, clean and well equipped apartment. Only 30 seconds walk to eateries of Palmer Street.Easy parking. Helpful reception staff. Will continue to stay at this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Oaks Gateway On Palmer Townsville

Reviewer score

4
Kaye
Not Provided
Mar 31, 2010

Booking was for 3 but only one

Booking was for 3 but only one bed made up. Staff tried to tell us we had to pay for 3rd person but this had already been calculated in our booking. No bed was made up even after the hotel agreed it was their mistake and they said they would send housekeeping up. We had to have 3 of us in the one bed. Location very good, but we will not stay again based on the bed mix up.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
No rating
Location:
5
Value:
3
Review of Oaks Gateway On Palmer Townsville

Reviewer score

4
Vivien
Not Provided
Mar 11, 2010

Newish building. Staff not very

Newish building. Staff not very welcoming. Foyer - stark. Room clean and standard. No restaurant or cafeteria. Would not stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
No rating
Location:
4
Value:
4
Review of Oaks Gateway On Palmer Townsville

Reviewer score

5
Anonymous
Not Provided
Feb 22, 2010

Excellent I always go back and

Excellent I always go back and stay here

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Oaks Gateway On Palmer Townsville

Reviewer score

5
Pat
Not Provided
Feb 4, 2010

Modern, freshing and a pleasure

Modern, freshing and a pleasure to stay at.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Oaks Gateway On Palmer Townsville

Reviewer score

5
Pat
Not Provided
Jan 20, 2010

1st rate property.

1st rate property.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
4
Review of Oaks Gateway On Palmer Townsville

Reviewer score

5
Anonymous
Not Provided
Dec 27, 2009

Excellent location,lovely Hotel

Excellent location,lovely Hotel staff very helpful,would reccomend this to anyone

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Oaks Gateway On Palmer Townsville

Reviewer score

5
Greg
Not Provided
Aug 26, 2009

Apart from a minor glitch when

Apart from a minor glitch when checking in due to the wrong bedding configuration being set up in the room, I was impressed with the premises and would not hesitate in recommending it. The only improvement would be the addition of a mini bar although there are numerous food outlets within one or two minutes walk.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
4
Review of Oaks Gateway On Palmer Townsville

Reviewer score

5
Anonymous
Not Provided
Jul 8, 2009

Good value for money, great location

Good value for money, great location and excellent staff

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
4
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