Hotel Overview
I travelled to Townsville for
I travelled to Townsville for professional development so i chose the hotel closest the venue where...
See full review
-
stephanie
- Oct 5, 2010
Basic hotel. Rooms recently renovated
Basic hotel. Rooms recently renovated but some features ( table and chair) still older. Fair bit of...
See full review
-
Jacqueline
- Aug 9, 2010
Mercure Townsville Rooms
- 1 Qn bed Std
- Standard Resort 1 Queen Bed. Modern and well-appointed, the airconditioned Standard Resort Room features an inviting queen-size bed as well as lovely lake or garden views. A baby cot is available upon request. Up to 2 adults. No rollaway.
- 1 Kg bed Dlx
- Deluxe Room 1 King Bed Lake View with Balcony. Combining comfort, conveinience and style, the airconditioned Deluxe Room is a fantastic choice. Offering gorgeous lake views, the room features a king size bed and a private balcony. Up to 2 adults. No Rol
- Suite
- Family Suite 1 queen and 2 single beds. The ideal option for families, this self-contained suite offers the convenience of a kitchenette and dining area. Equipped with a private balcony, it also boasts lovely lake views. Up to 2 adults and 2 children.
- 1 Kg bed Sup
- Superior Room 1 King Bed, Pool or Lake View. Raise your comfort level to a Superior Room. Boasting beautiful viewsof either lake, tropical garden or pool, it fetures all the modern conveiniences with a baby cot available upon request.Up to 2 adults. No
Hotel Map
- Nearby airports
- TSV, (TSV), 3.00, KM, S;
- Area description
- Airport
Amenities
- 24 Hour Front Desk
- Accessible facilities
- Air Conditioned
- AM/FM Alarm Clock
- Babysitting/Child services
- Bar/Lounge
- Bath Tub
- Bus Parking
- Coffee Maker in Room
- Cribs Available
- Currency Exchange
- Doctor on Call
- FAX
- Free Newspaper
- Hairdryer in Room
- High-speed Internet
- Internet Access
- Iron
- Meeting/Banquet Facilities
- Mini Bar
- No Smoking Rooms/Facilities
- Outdoor Parking
- Outdoor Pool
- Outdoor Tennis
- Overhead Projector
- Parking
- Pool
- Porters
- Restaurant
- Room Service
- Safe
- Safe Deposit Box
- Satellite TV
- Security
- Shower
- Television with Cable
- TV
- Wake-up Service
Hotel Policies
- Check-in:
- 02:00 PM
- Check-out:
- 11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (18)
Ratings and reviews for Mercure Townsville
- All travelers (18) 4.6 / 5
- Amenities:
- 4.5
- Room cleanliness:
- 4.6
- Hotel staff:
- 4.2
- Room comfort:
- No rating
- Location:
- 4.4
- Value:
- 4.3
100%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
stephanie
I travelled to Townsville for
I travelled to Townsville for professional development so i chose the hotel closest the venue where this was being held. the hotel is about $15 taxi fare from airport, 15mins bus ride to the city centre mall, 5mins walk to closest shopping centre, is surrounded by many fast food outlets, sizzler, Chinese restaurants. i had seen some really bad reviews for this hotel so i was apprehensive but my stay was very enjoyable, the staff were helpful and the maids that cleaned the room did a lovely job. I would love to go back to Townsville and i would stay here again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Jacqueline
Basic hotel. Rooms recently renovated
Basic hotel. Rooms recently renovated but some features ( table and chair) still older. Fair bit of noise from other guests walking past room. Good location away from busier areas but not good if you want to be near beach. Very clean and well maintained. We had a quick one night stay - perfect for that.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Kym
We stayed here again on our return
We stayed here again on our return trip home. Our allocated room was very disappointing in relation to the room we had on our first stay. We assumed that the room allocated on our first stay was the room that we had booked. Upon questioning the reception staff I was informed that our first room was a complimentary upgrade, which I was not informed about when we checked in on our first visit. I was advised that I could upgrade to the room we had on our first stay but would have to pay the difference. After expressing my views about this and not being told our first room was an upgrade I was given another complimentary upgrade. It appears that you get a complimentary upgrade on your first visit and not be told about it just to "suck" you in to staying again. Future guests please beware of this. This incident did not start our return stay off very well at all. We will certaintly take this event into account when we visit Townsville again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 2
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Kym
Fantastic hotel. You would think
Fantastic hotel. You would think that you were staying at a resort. Beautiful surroundings and excellent accommodation. A bit pricey for meals at the restaurant however there are plently food outlets within walking distance. Highly recommend this hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Margaret
Enjoyed our stay at this hotel.
Enjoyed our stay at this hotel. Lovely quite setting.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Anonymous
I was there only for a night stay.
I was there only for a night stay. The room was very clean and tidy. The surroundings and pool are beautiful. The restaurant was average for dining; the hot breakfast (which is not included in the price) was below average as it did not include any ham or cheese, or cakes, or biscuits or french bread, or bread rolls.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
santina
I thought the staff could have
I thought the staff could have been more aware.... they were nice, but not impressive... no smiles, limited service and not felxible.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Ricky
Staff very friendly and helpful.Will
Staff very friendly and helpful.Will definitely stay there on future visits
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Sharon
Enjoyed the stay. Will definately
Enjoyed the stay. Will definately stay again. Great breakfast, really impressed with the food and service.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Loved it. Very affordable and
Loved it. Very affordable and great rooms.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
