Shangri-La Hotel The Marina, Cairns.

5 stars
1 Pierpoint Road, Cairns, Qld 4870, PO Box 7170, Cairns, Qld 4870, Cairns, QL 4870
Hotel Overview
Reviewer score
4.5
out of 5
102 reviews
Excellent Location for Diving Tours, Shopping, Restaurants, People and Bat Watching

We booked here for two nights on either side of our one-day diving/snorkeling tour. We couldn't... See full review

  • Skylacer
  • Apr 23, 2012
Shangri-la paradise

I booked this last minute not really knowing what to expect and not knowing exactly how close it... See full review

  • shirlsails
  • Dec 3, 2011
Upscale Cairns hotel offers 5-star luxury where the city meets the sea
The Shangri-La Hotel The Marina, Cairns enjoys a premier location overlooking the Marlin Marina and Trinity Inlet, where the water meets rainforest-covered mountains. The hotel is situated in the heart of the Pier at the Marina, a popular mixed-use waterfront development that also serves as the gateway to the Great Barrier Reef. Light, airy rooms and suites at the Shangri-La Hotel The Marina, Cairns combine chic style and at-home (or even-better-than-home) comforts such as free Internet access and super-soft towels and bathrobes.
Highlights
  • Waterfront dining at NORTH Food & Wine on the Marina Dining Promenade
  • Local hot spot Ba8 Lounge Bar
  • Outdoor swimming pool and children's pool
  • Fitness center and sauna
  • Complimentary Internet access
Location
Fantastic views, top-notch dining and on-site recreation provide lasting memories of any stay at the Shangri-La Hotel The Marina, Cairns -- but its location is what bubbles to the top of this hotel's packed amenities list. Directly adjacent to the Marlin Marina, the hotel is convenient for all types of water activities. The Great Barrier Reef is an absolute must-see -- the world's largest coral reef is an hour by boat from the Shangri-La Hotel The Marina, Cairns.
Rooms
Clean lines, fresh shades of white, champagne and green, and stunning views have earned the Shangri-La Hotel The Marina, Cairns the Best Deluxe Accommodation award from the Queensland Hotels Association. All 255 guest rooms and suites feature private balconies where guests savor sea breezes while overlooking the city, tropical gardens, Trinity Inlet or Marlin Marina.
 
Free broadband Internet access, in-room movies and 200-thread-count Egyptian cotton sheets are standard amenities. Horizon Club rooms include club lounge access with complimentary breakfast and evening cocktails. For additional space and upgrades such as flat-panel TVs and marble bathrooms, select a suite at the Shangri-La Hotel The Marina, Cairns.
Transportation
  • Cairns Airport (3.7 mi/6 km)
  • Cairns Railway Station (0.6 mi/1 km)
  • Airport transportation available (fees apply)
Attractions
  • Cairns Regional Gallery (0.2 mi/0.3 km)
  • Cairns Convention Centre (0.5 mi/0.8 km)
  • Cairns Central shopping center (0.6 mi/1 km)
  • Cairns Civic Theatre (0.6 mi/1 km)
  • Flecker Botanic Gardens (2.3 mi/3.8 km)
  • Skyrail Rainforest Cableway (7.5 mi/12.1 km)
  • Tjapukai Aboriginal Cultural Park (7.5 mi/12.1 km)
Business
  • 24/7 business center
  • Videoconferencing facilities
  • Translation services
  • Ballroom accommodates up to 400 people
  • Boardrooms and meeting rooms available

Shangri-La Hotel The Marina, Cairns. Rooms

Executive Suite
Shangri-La's Executive Suites overlook the Marlin Marina and Trinity Inlet. Executive Suite guests enjoy with our compliments breakfast and evening cocktails served in the exclusive Horizon Club.
Horizon Club Room
The more you travel, the more life's little luxuries become absolute necessities. Shangri-La has created an exclusive retreat, where you can experience a higher standard of accommodation, personalized service and a host of privileges and amenities. Free Broadband Internet Access
Supeiror Room
Comfort and elegance define Superior Rooms, which are decorated with modern touches and wood accents with Free Broadband Internet Access
Superior BayView Room
Breathtaking views of Trinity Bay and points beyond add to the room's exquisite comforts, making for a productive and peaceful stay. Free Broadband Internet Access
Deluxe Marina View
With commanding views of Marlin Marina, these rooms capture the ocean side lifestyle of Australia's Tropical North. Free Broadband Internet Access

Amenities

  • FREE internet in room
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Health club
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Safe deposit box
Tour desk
Meeting/Banquet facilities
Conference facilities
Currency exchange
Internet
FREE internet in room
Parking
Parking
Accessibility
Handicapped rooms/facilities
Accessible parking

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Hotel Map

-16.9196 145.7804
Area served
Cairns, Cairns Beach's, Palm Cove, Port Douglas
Nearby airports
Cairns International Airport - CNS 11km away.
Area description
As the gateway to the Great Barrier Reef Cairns core attractions revolve around the Water activities. Daily Dive trips for the novice to the professionals leave from the Marina early morning. But for those land lovers a favorite attraction is the Skyrail Rainforest Cableway and the Kuranda Scenic Railway Where one can take their time to explore the bustling Kuranda Township. Favorite include a walk through the rainforest. Photo stop at the Barron Rover Gorge and make sure have plenty of time to stroll through the markets withe their myriad delights of local food, produce, art, crafts and clothing. Tour Operations are abundant as there are over 600 daily city and outbound activities daily. For those that like to get airborne, Seaplanes, Helicopters and Hot Air Ballooning are the way to go. World Class Golf courses are located only minutes from the hotel and the city center.

Nearby points of interest

  • Indigenous Art Gallery: 0 mi
  • Shipwreck Museum: 0.1 mi
  • Pier Marketplace: 0.2 mi
  • Regional Gallery: 0.3 mi
  • Reef Casino: 0.3 mi
  • The Esplanade: 0.3 mi
  • Shields Street: 0.3 mi
  • Historical Society Museum: 0.3 mi
  • Rainforest Dome: 0.4 mi
  • Original Dreamtime Gallery: 0.4 mi
  • Canopy Arts: 0.4 mi
  • Cairns Convention centre: 0.6 mi
  • Civic Theatre: 0.6 mi
  • Parramatta Park: 1.2 mi
  • Cominos House: 2.1 mi
  • Indigenous Art Gallery: 0 mi
  • Shipwreck Museum: 0.1 mi
  • Pier Marketplace: 0.2 mi
  • Regional Gallery: 0.3 mi
  • Reef Casino: 0.3 mi
  • The Esplanade: 0.3 mi
  • Shields Street: 0.3 mi
  • Historical Society Museum: 0.3 mi
  • Rainforest Dome: 0.4 mi
  • Original Dreamtime Gallery: 0.4 mi
  • Canopy Arts: 0.4 mi
  • Cairns Convention centre: 0.6 mi
  • Civic Theatre: 0.6 mi
  • Parramatta Park: 1.2 mi
  • Cominos House: 2.1 mi
  • Flecker Botanic Gardens: 2.2 mi
  • Cazalys Stadium: 2.3 mi
  • Trinity Inlet: 2.8 mi
  • Flying Doctor Service: 3.1 mi
  • Whitfield Conservation Park: 3.6 mi
  • Bayview Heights Golf Course: 3.7 mi
  • Machans Beach: 5.2 mi
  • Undersea World: 5.9 mi
  • Holloways Beach: 6.2 mi
  • Tjapukai: 7.4 mi
  • Cairns Rainforest Cableway: 7.5 mi
  • Yorkeys Knob Beach: 8.6 mi
  • Aj Hackett Bungy: 9.3 mi
  • Kewarra Beach: 11.1 mi
  • Clifton Beach: 12.9 mi
  • Cairns Northern Beaches: 13 mi
  • Cairns Tropical Zoo: 13.6 mi
  • Ellis Beach: 15.4 mi
  • Hartleys Crocodile Adventures: 20.8 mi
  • Paronella Park: 52.2 mi

Dining

North Food & Wine
North Food & Wine is the welcoming point for diners and serves a generous selection of boutique wines, local and international beers and spirits, as will a long list of sensational cocktails, and a snack menu, From the bar, guests can move to the restaurant where the expertise of internationally accomplished chefs, fresh local produce and selection of affordable dining options are complemented by open kitchens and stylish decor. North is open for Breakfast and Dinner, every day. There are also vegetarian options on the menu, and special dietary requirements are catered for. Relax at North for the Sunday Family Brunch or select North as the venue for an upcoming event for function.

Hotel Policies

Check-in:
1400
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (102)

Ratings and reviews for Shangri-La Hotel The Marina, Cairns.

Overall score

4.5 / 5
102 out of 102
Amenities:
4.4
Room cleanliness:
4.5
Hotel staff:
4.5
Room comfort:
4.2
Location:
4.8
Value:
4.2

96% would recommend to a friend.

Sort by:
Review this hotel
Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

5
Skylacer
Annapolis, MD, USA
Apr 23, 2012

Excellent Location for Diving Tours, Shopping, Restaurants, People and Bat Watching

We booked here for two nights on either side of our one-day diving/snorkeling tour. We couldn't have been better placed, we simply dressed and walked 3 or 4 minutes to the dive boat on Pier E - the same on return to our room and hot shower. The staff was super friendly and probably the most helpful of anywhere we've stayed. I was also able to grab a last minute swim suit at the collocated shopping center. We had a balcony room which overlooked the ocean, the bath was large and clean, the bed super comfy, and the best restaurants in town all within a few minutes walk.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

Barnacle Bill's had great seafood, and the Asian markets nearby offered souvenirs at reduced prices.

Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

5
Anonymous
Not Provided
Sep 1, 2009

Great pool & garden area - no

Great pool & garden area - no wind, & all day sun - plenty of umbrellas & lounges. Front desk staff pleasant and helpful. choice of room - outlook. Ideal location overlooking the Esplanade, and marina.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
4
Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

3
Kate Allison T.
Pleasanton, CA
Aug 18, 2009

Shangri-La, Cairns - 5 Star?

Hotel is not a 5-star property; needs to be updated badly. I've stayed at the Hilton next door and it's much better, room decor, lobby reception, restaurant choices.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

5
howlintom
Austin, Tx
Aug 16, 2009

Great location, next to the dive boats

The Shangri-La was the perfect location for our trip to Cairns. We could easily walk to the wharf where the snorkeling and dive boats launched. Also, there was a small mall with several bars and restaurants on the ground floor. The service was very professional. Bathroom had separate tub which my travel partner really enjoyed. Balcony with chairs and table, large bedroom area. Our room was on the harbor side, which I would highly recommend for the view. I would definitely stay here again. My only complaint was that the pool wasn't heated in the winter. Too cold for me to stay in for long, and I am used to cold water. It was a shame, because it was a fabulous pool.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

4
Anonymous
New Haven, CT
Aug 15, 2009

Great Service, Location

Great anchoring point for exploring Cairns and the Reef - right next to the marina where boat tours leave from, and a ton of great restaurants right in the same complex. The pool was very nice/big/comfortable, except that the water was frigid - even cooler than the ocean! Service was fantastic. Specifically, front desk clerk Andre (only a trainee, but wonderful!) was very attentive and helpful both at check in and throughout our stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Not Applicable

Try to get on one of the smaller boats if you're going out to the Reef - your snorkeling or diving experience will be much more fun when there are fewer people to bump into!

Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

3
Anonymous
Not Provided
Aug 13, 2009

Hotel was okay, but not 5 star.

Hotel was okay, but not 5 star. Pool was not heated and the hot tub was cold. Location was convenient - near the Lagoon and Marina but it is in South Cairns so taxi from the airport cost more than I expected (over $20 AUD).

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
No rating
Location:
3
Value:
3
Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

5
Anonymous
Not Provided
Aug 13, 2009

Beautiful hotel, with beautiful

Beautiful hotel, with beautiful pool, in fantastic location. Will definitely be back with my partner!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
4
Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

5
Manya
Not Provided
Aug 7, 2009

The staff really makes an effort

The staff really makes an effort to please and to meet my needs. This is the quietest hotel in Cairns as well. The breakfast is excellent with really yummy cooked to order omelettes.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

4
Anonymous
denver, co
Jul 26, 2009

Cairns Hotel

The hotel overlooked the marina and was convenient to anyone taking a tour out of the marina building. There are lots of restaurants right below and the views are great. The staff was professional and helpful. The fans in the room should have been cleaned, though.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

5
Anonymous
Anchorage, AK
Jul 18, 2009

Great place with great location

Great location on the Marina. Short walk to tour boats to Great Barrier Reef. Right down town with many restaurants in the shopping center at the base of the hotel, and many other restaurants and shops in easy walking distance.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

5
Anonymous
Not Provided
Jul 14, 2009

My only complaint is that the

My only complaint is that the rooms were cleaned to late in the day

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
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