Nightly rates from $118
Rate and special offer based on Check-in: Jun 5, 2012 Check-out: Jun 6, 2012
Hotel Overview
Reviewer score
4.7
out of 5
31 reviews
The room was excellent and the

The room was excellent and the spa bath a perfect inclusion. (Watching tv from the midst of bubbles... See full review

  • Anonymous
  • Jun 4, 2011
Very Positive Experience

The Pullman Reef Hotel is a great value. Lovely, large room with all the amenities (A/C, robe, hair... See full review

  • Happy Traveler
  • Mar 16, 2011
Pullman Reef is a safe bet

The glass-dome roof of the Pullman Reef building -- which, in a nice surprise, also provides cover for a zoo exhibit of Australian animals -- is one of the best-known architectural sites in Cairns. The Pullman Reef features more than 120 elegant hotel rooms and suites with full amenities, a casino with table and electronic gaming, four restaurants, three bars, entertainment venues, a rooftop pool and spa, and a fitness center. A variety of meeting and banquet rooms provide numerous options for conferences, destination weddings, and other events.

Highlights
  • Glass-dome roof shelters a zoo exhibit focusing on Australian wildlife
  • Rooftop pool
  • Private garden balconies in every room
Rooms

Pullman Reef is home to 123 rooms and suites -- all of which offer spa baths, spacious balconies, and water or city views -- with full amenities. The accommodations feature traditional décor and plantation shutters. Guests rave that the bedding exceeds expectations for even a luxury hotel.

Features

Though there are no sure bets at the roulette tables, checking into the Pullman Reef is a safe bet if the goals are luxury, comfort, and fun. The casino features more than 500 electronic gaming machines and table gaming, including blackjack, and mini and midi baccarat. Guests can step into the Casino Sportz Arena bar to watch sports events from around the world on the largest indoor screen in the city.

 

Other on-site entertainment options include live music at the Vertigo Bar & Lounge and cocktails at the Lihou Bar.

 

Guests looking for a variety of food options have four on-site restaurant choices. They include the award-winning Asian-and-Western fusion eatery, Tamarind, the authentic Hong Kong and Peking cuisine of the Café China Restaurant, and the casual-dining options of the Café China Noodle Bar and Flinders Bar & Grill.

Transportation
  • Cairns Airport (5 miles/8.5 km)
Nearby attractions
  • Great Barrier Reef departure point (0.25 mi/0.4 km)
  • Cairns Golf Course (10 mi/16.1 km)
  • Northern Beaches (12 mi/19.3 km)
  • Daintree Discovery Centre (71.6 mi/115 km)
Business
  • Business center
  • Secretarial services
  • High-speed Internet access
  • 11 meeting rooms and conference spaces can accommodate groups of eight to 800

Pullman Reef Hotel Casino Rooms

1 Kg bed Sup
Superior 1 King size Bed with Spa. Treat yourself to a truly memorable stay. As well as a private balcony , the gorgeous Superior Room features a well appointed ensuite with a spa bath, separate shower and double basins, plus high speed internet access.
2 Sg beds Sup
Superior 2 Single Beds with Spa. Treat yourself to a truly memorable stay. As well as a private balcony , the gorgeous Superior Room features a well appointed ensuite with a spa bath, separate shower and double basins, plus high speed internet access. U
JrSuite 2 Db beds
Junior Suite 2 Double Beds City View with Spa. The superb Suite is 55 square metres of pure indulgence. Revel in spacious surroundings while enjoying plush bathrobes, city views, a separate sitting area and large balcony, and wallow amongst the bubbles
JrSuite 1 Kg bed
Junior Suite 1 King size Bed with Double Spa. The Suite is 55 square metres of pure indulgence. Revel in spacious surroundings while enjoying plush bathrobes, pleasant views, a separate sitting area and large balcony, and wallow amongst the bubbles in t
2 Sg beds Dlx
Deluxe 2 Single Beds Water Views with Spa. A stay in the beautiful, spacious Deluxe Room treats you to sensational Trinity Bay water views, plus a private garden balcony, an ensuite with decadent spa bath, separate shower and double basins, and Internet
1 Kg bed Dlx
Deluxe 1 King Bed Water View with Spa. A stay in the beautiful, spacious Deluxe Room treats you to sensational Trinity Bay water views, plus a private garden balcony, an ensuite with decadent spa bath, separate shower and double basins, and Internet acc

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Hotel Map

Nearby airports
CNS, (CNS), 7.00, KM, N;
Area description
Entertainment district

Amenities

  • 24 Hour Front Desk
  • Accessible facilities
  • Air Conditioned
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Audio Visual Equipment
  • Babysitting/Child services
  • Bar/Lounge
  • Barber/Beauty Shop
  • Bath Tub
  • Boating
  • Business center
  • Car Rental Desk
  • Casino
  • Coffee Maker in Room
  • Concierge
  • Concierge Desk
  • Disco
  • Doctor on Call
  • Elevators
  • Express Check In
  • Express Checkout
  • FAX
  • Fishing
  • Fitness center
  • Fitness center or spa
  • Florist
  • Free Newspaper
  • Gift Shop
  • Hairdryer in Room
  • High-speed Internet
  • Indoor Parking
  • Internet Access
  • Iron
  • Jacuzzi
  • Jogging Track
  • Meeting/Banquet Facilities
  • Mini Bar
  • Multilingual
  • Night Club
  • No Smoking Rooms/Facilities
  • Outdoor Parking
  • Outdoor Pool
  • Outdoor Tennis
  • Parking
  • Pool
  • Porters
  • Restaurant
  • Safe
  • Safe Deposit Box
  • Satellite TV
  • Sauna
  • Scuba Diving
  • Secretarial Service
  • Security
  • Shower
  • Sprinklers In Rooms
  • Television with Cable
  • Tour Desk
  • TV
  • Valet Parking
  • Wake-up Service

Dining

FLINDERS BAR AND GRILL
Choose from a great range of light meals, snacks and beverages. Great value for money.
TAMARIND RESTAURANT
Tamarind's new menu combines the vibrant flavours of Asia and the presentation & sophistication of western cuisine. It is renowned for its creative Asian cuisine. A small intimate venue with state of the art lighting system.
CAFE CHINA NOODLE BAR
A tempting array of traditional Chinese delicacies.
LIHOU BAR
The main bar inside the Reef Casino. Try your luck with the Keno or TAB whilst sipping on an ice cold beverage.
SPORTS ARENA BAR
Located inside the Reef Casino on level 2. Fully themed with sporting memorabilia. Open to screen special sporting events only.
VERTIGO BAR
Ultra modern with Live music Thursday - Saturday. Jukebox, cocktails and tapas.

Hotel Policies

Check-in:
02:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (31)

Ratings and reviews for Pullman Reef Hotel Casino

Overall score

4.7 / 5
31 out of 31
Amenities:
4.5
Room cleanliness:
4.7
Hotel staff:
4.5
Room comfort:
4.4
Location:
4.7
Value:
4.4

97% would recommend to a friend.

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Review of Pullman Reef Hotel Casino

Reviewer score

1
Average Jane
United States
Mar 29, 2012

Not worth the price

Bad hotel experience. I paid for the Deluxe upgrade for a romantic getaway for a weekend but it wasn't what I got. The check-in was painful as the front desk didn't appear to know how to check us in - to include almost running my credit card three times. Also, they didn't brief us on what the hotel had to offer. When we got into the room, the shower door was broken. Separately, the Deluxe upgrade that I chose also boasted beautiful views of the bay...come to find out I paid for a beautiful view of construction! To top it all off when we checked out, I left a necklace in the room that had a lot of sentimental value to me. When I came back later in the day after check-out, I was told they had not seen it and although they promised to contact me back after checking with the hotel cleaning staff, the hotel never did. Staying in the hotel ruined the weekend for me. For a Five Star hotel and the price that I paid - not worth it!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
1
Review of Pullman Reef Hotel Casino

Reviewer score

5
Anonymous
Not Provided
Jun 4, 2011

The room was excellent and the

The room was excellent and the spa bath a perfect inclusion. (Watching tv from the midst of bubbles is a new level of luxury!) However, the bed was horrendous - I had the worst night's sleep in months. It has a soft added 'mattress' on top of the mattress which makes the bed overly soft. Most unpleasant especially if you have any back problems.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
4
Review of Pullman Reef Hotel Casino

Reviewer score

5
Happy Traveler
Palo Alto, CA
Mar 16, 2011

Very Positive Experience

The Pullman Reef Hotel is a great value. Lovely, large room with all the amenities (A/C, robe, hair dryer, iron, quality bath products, spa tub in addition to a shower). The king bed and pillows were oh so comfortable. Best of all, the room was really quiet. Three powerful Macs, free for guest use--no special codes and a printer for your boarding passes. The staff was unfailingly polite and helpful. Super location: a three-minute walk from the Reef Terminal and two to three blocks from excellent restaurants for dinner and cafes for breakfast and lunch. The Casino is attached, if you want to gamble, but has a separate entrance.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Not Applicable

If you're interested in the flora and fauna, try the Wait-a-While Rainforest Tour. Pickup and return to the Pullman Reef Hotel was included as was devonshire tea with scones and clotted cream and later on dinner. The rainforest is a World Heritage Site. Our tour guide (Clayton) was awesome--pointing out mobs of wallabys, possoms, platypus, turtles; some amazing dragons. lizzards, and birds. I know I'm forgetting some. Driving home at night, he stopped for our last photo op: a 10 foot Scrub Python crossing the road.

Review of Pullman Reef Hotel Casino

Reviewer score

5
Lesley
Not Provided
Dec 20, 2010

Excellent service was given by

Excellent service was given by every member of staff we encountered. The staff were beautifully dressed, had impecable manners and were very friendly. The rooms were clean and comfy and we had a very pleasant stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Pullman Reef Hotel Casino

Reviewer score

5
Hoi
Not Provided
Nov 16, 2010

The Hotel is new and clean, but

The Hotel is new and clean, but the twin room bed is very small, the 2 bed just 3 feet width, not suitable for 1 adult and 1 child. The other service is quite good.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
4
Review of Pullman Reef Hotel Casino

Reviewer score

5
Anonymous
Not Provided
Oct 25, 2010

Very good location and friendly

Very good location and friendly service staff. Live up to its name as a 4 to 5 stars hotel. No complains. Highly recoomended.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
4
Review of Pullman Reef Hotel Casino

Reviewer score

5
Anonymous
Not Provided
Sep 26, 2010

Our stay was very enjoyable. The

Our stay was very enjoyable. The staff could not do enough to help us. Excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
4
Review of Pullman Reef Hotel Casino

Reviewer score

5
Shiki
Not Provided
Sep 22, 2010

Very nice hotel! I could enjoy

Very nice hotel! I could enjoy casino too!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Pullman Reef Hotel Casino

Reviewer score

5
Kat & Billy
New Jersey, USA
Sep 15, 2010

One of the best places to stay in Cairns

Good hotel. Everything was spotless. The rooms were large and had all of the amenities including a very comfortable bed. The casino/bar were fun with a live band and lots of people on a Friday night.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of Pullman Reef Hotel Casino

Reviewer score

5
Derek
Not Provided
Sep 4, 2010

This is a good hotel, and reasonably

This is a good hotel, and reasonably priced. Clean good sized rooms. Well situated on the promenade and close to shops and restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
5
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