Hotel Overview
Excellent central location for
Excellent central location for tourist
See full review
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Anonymous
- May 10, 2011
had a very plesent stay love to
had a very plesent stay love to come back soon thankyou
See full review
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kristy
- May 4, 2011
Swim-up, party down
A resort hotel, the five-acre property lives up to the promise of its name. It is an oasis where guests can take a break from their lives or just relax and reflect on their adventures in Cairns. Located two blocks from the Cairns Esplanade, the resort features a lagoon pool with a waterfall and swim-up bar, a poolside cabana, and tropical gardens. Novotel Cairns' rooms have a private balcony or terrace for guests who crave an outdoor space of their own. The rooms and suites are airy and spacious, with colors inspired by the outdoors.
Novotel Cairns Oasis Resort Rooms
- 1 Kg bed Sup
- Superior 1 King Bed Pool View. Enjoy work and quietness. Our superior room mixes modern decor, ergonomic comfort, high end facilities and a balcony overlooking the pool. Up to 2 adults and 1 child.
- 2 Db beds Sup
- Superior 2 Double Beds Pool View. Enjoy work and quietness. Our superior room mixes modern decor, ergonomic comfort, high end facilities and a balcony overlooking the pool. Up to 2 adults and 2 children.
- 1 Kg bed Std
- Standard 1 King Bed. Choose comfort and space. Our standard room is a great example of what Novotel is all about. It comes with all the usual facilities and a balcony. Up to 2 adults and 2 children. No rollaway
- 2 Db beds Std
- Standard 2 Double Beds. Choose comfort and space. Our standard room is a great example of what Novotel is all about. It comes with all the usual facilities and a balcony. Up to 2 adults and 2 children. No rollaway.
Hotel Map
122 Lake Street, CAIRNS, QL 4870
- Nearby airports
- CNS, (CNS), 6.00, N, Km
- Area description
- Resort
Amenities
- 24 Hour Front Desk
- 24 Hour Security
- Air Conditioned
- AM/FM Alarm Clock
- Audio Visual Equipment
- Babysitting/Child services
- Bath Tub
- Business center
- Car Rental Desk
- Coffee Maker in Room
- Concierge
- Concierge Desk
- Currency Exchange
- Elevators
- Express Check In
- Express Checkout
- Hairdryer in Room
- Handicapped Rooms/Facilities
- Indoor Parking
- Internet Access
- Iron
- Lounge
- Meeting/Banquet Facilities
- Mini Bar
- News Stand
- No Smoking Rooms/Facilities
- Outdoor Parking
- Outdoor Pool
- Overhead Projector
- Parking
- Pool
- Poolside Snackbar
- Porters
- Restaurant
- Room Service
- Safe
- Safe Deposit Box
- Satellite TV
- Secretarial Service
- Shower
- Smoke Detectors
- Television with Cable
- Tour Desk
- TV
- Valet Parking
- Wake-up Service
Dining
- MIZUNA RESTAURANT
- Mizuna Restaurant offers a modern Australian taste with an interactive dining experience. Dine indoor or alfresco seating on the terrace overlooking the lagoon and garden. The Restaurant is open daily for Breakfast and Dinner. Lunch is served in the Bar
- AQUA BAR
- Aqua Bar is the swim-up pool bar offering light snacks and cocktails and is open daily (weather permitting).
- NOVO BAR
- Novo Bar is located off the lobby and extends out onto the Terrace overlooking the lagoon and gardens. While enjoying a light snack for lunch or just a cool drink, this is the perfect place to relax and soak up the atmosphere.
Hotel Policies
- Check-in:
- 2:00 PM
- Check-out:
- 11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (46)
Ratings and reviews for Novotel Cairns Oasis Resort
- All travelers (46) 4.5 / 5
- Couples (4) 3 / 5
- Families (1) 4 / 5
- Friends (2) 5 / 5
- Amenities:
- 4.5
- Room cleanliness:
- 4
- Hotel staff:
- 4.4
- Room comfort:
- 3.7
- Location:
- 4.6
- Value:
- 4.2
98%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Anonymous
Excellent central location for
Excellent central location for tourist
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
kristy
had a very plesent stay love to
had a very plesent stay love to come back soon thankyou
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
William
The location was central to everything
The location was central to everything ocean, lagoon, Cairns central, restaurants and shopping all within easy walking distance. The undercover security parking and direct lift to our room on the 6th floor was great as was the views of the city and surrounding mountain range. The room cleaning staff were very helpful every day of our stay. We did have an extra visitor stay with us for 3 nights and it was easily booked at the reception desk. There was a very nice young lady in the foyer area who provided a number of brochures and information on trips and tourist sites to see while in Cairns and we were occupied each day visiting just a few of the many attractions. The new years eve festivities were spectacular. It was a fantastic holiday and we were grateful that the beds were comfortable and that the air-conditioning worked under very humid outdoor conditions. If you have any future cut price offers on trips or accommodation send them through as you can’t beat value for money.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
hazel,jade.clive.and
what to say this hotel has every
what to say this hotel has every thing all the comforts -free internet and all the rain forest plants the landscaping and the decore is great for the amount of pricing it has --good luck novotel we will be back
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Anonymous
As a positive, the level of service
As a positive, the level of service and attention we experienced from all the staff was extremely high. That include some of the trades people that were working on the same floor level at the time of our stay. From a constructive critism I would like to add the follwing : A cleaning staff entered the room one afternoon (approx 2pm) to clean the room but she did not knock on the door or announce herself before entering . Whilst she was very well mannered , I do not beleive this was acceptable. There were several small insects constantly on the counter above the bar fridge (nowhere else ) that were getting into drink cups etc . I have never experienced these before in Queensland . I don't know what they were but they appeared to be some sort of mite. The bed was the worst I have ever slept on with the matress being far to soft . While I weigh approx 100Kg I could not sleep near the edge of the bed without having the feeling I was going to role off the bed.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 3
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Anonymous
We were pleased with our stay
We were pleased with our stay at the hotel and the efficient service of the staff - nothing was too much trouble, esp as moi had rebooked us in on the wrong day for the following week (we had 2 separate bookings over 2 weeks) - thanks again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
My 4 night stay at Novotel Cairns
My 4 night stay at Novotel Cairns Oasis was fantastic and commendable. It was close to the city centre, equipped with new and well maintained facilities, provided good customer service, room was spacious and clean. Very worthwhile!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
Scuba Clark
Nice if You Like Bats
The hotel is about ten meters from trees full of bats. These are large bats with wingspans of almost a meter. There are hundreds of these bats and they are very noisy, especially when returning to the trees, right by the hotel, early in the morning before sunrise.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 2
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 1
- Value:
- 1
Reviewer score
Would recommend
Anonymous
The staff at Novotel are second
The staff at Novotel are second to none and could not have been more helpful. Our stay there was great and made even better by the friendliness of all their staff from management down to cleaners. I would recommend this hotel to anyone. Breakfast was awesome too.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
room smelt, bathroom floor dir
room smelt, bathroom floor dirty,
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
