Skycity Darwin

We stayed in the hotel 6 years ago. But it has lost much of its gloss, looking more like a motel than a supposed 5 star hotel. Our room must have had the worst view in the complex ... looking over a canvas covered mound of dirt. No view of the sea or city. The buffet meals were ok though and good value. Of course the Casino as part of the hotel was convenient for a flutter. Management will lose returning customers in our opinion, unless they treat all their customers with the room standards they expect. We won't be staying there again.

Pretty dissapointing run down place. I was expecting something better from the photos.

service at the hotelpart of the resort is great. In the casinopart service is very bad. Staf is only focussed on clients from outside the hotel, outside dining almost not possible because of private functions and weddings. Focus has to be on houseguests!

Skycity Darwin is in a great location on the beach and the best thing about the hotel is the swimming pool and adjoining area. The rooms/accommodation is very tired and frankly very poor for a so called '5 star' hotel!! Finally it is always freezing anywhere indoors.

If you normally stay at a 4* hotel then this definitely is not what you would expect it is more 2*. Our first room - which had been updated - was only Standard although we had paid an extra premium for a Superior Ocean View. Our view of the Ocean was OK if you had tunnel vision!! After waiting 2 days to change room the next had an excellent Ocean View and had not been updated but was better. The coffee shop is just a bar downstairs in the Casino so not somewhere you would want to stay too long in and the main eaterie is buffet style for Breakfast/Lunch/Dinner. There are two other restaurants but we did not try these. The hotel is situated outside central Darwin so you need to take a taxi or the Hotel shuttle everytime to go in so the hotel tends to have the monopoly when it comes to eating. The staff were very nice and do a good job. The owners of this property should try and concentrate on getting this Hotel up to standard instead of just relying profits from the Casino.

Will stay again. Ocean View Room was comfortable and convenient. Hotel starting to look a bit tired. Renovations certainly due. Great pool, good resturaunts on site. Golf and Tennis facilities a plus.

Staff very good eg concierge, reception - helpful re tour checking. Pool bar quite often unattended. Need more sunlounges around the stunning pool. Gym only modest. Good coffee at Aqua - liked the fishtank. Does air cond in room have override to switch off overnight? Specify where the hotel shuttle drops off / collects in CBD.

I thought it was okay but not great for a supposedly five star rating, they ordered my airport taxi for the wrong night and woke me up at midnight to find that out, reception staff average and not friendly, room was clean and spacious, nicely appointed but hotel overall a bit tired and dated, location was hopeless, it may be near the beach (which never had anyone on it!!) but not near anything else, they did have free shuttle into Darwin which helped but you felt quite isolated.

Stayed in the 1 bedroom suite. Room was pretty good/spacious - but had a few issues. Biggest complaint though was the 'supposed' heated pool which by global standards was not heated - and was in fact far to cold to swim in for majority of our stay (except for one day when it was very hot). It was set to bone chilling 22-23 degrees - wheras upon searching internet found that heated pools should normally be around 27-28 degrees (27 for lap pool, 28 for recreational use). This was pretty annoying as coming from cold climate (Melbourne) we were really looking forward to swimming - one of the reasons we chose this place over others was it being advertised as having 'largest heated pool in darwin' (which was very misleading as pool would have been this temp without any heating). Staff were quite unwilling to do anything about this - and noticed pretty much nobody was using pool while we were there. Also internet very poor - unable to use it for Skype calls.

I was there at peak season in Darwin, mid Winter, and their pricing was exceptional for the time of year.