The Westin Sydney ★★★★★

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$203
avg/night
Rate and special offer based on
Check-in: Feb 14, 2016 Check-out: Feb 15, 2016

Family trip

Would recommend Fri, Jul 10, 2015
Good hotel a little far from main Sydney attractions. Cost of internet access was too high. $59 for 3 days.

| N/A Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 3 /5
  • Value: 3 /5

Westin in Sydney, Australia

Would recommend Fri, Sep 19, 2014
The Westin Sydney was impeccable. Cleanliness of the hotel and rooms were above expectation. Location is in the heart of city's downtown business district, shopping and attractions. Hotel is also only two blocks from Chinatown with its excellent restaurants. Hotel staff extremely courteous and helpful. Downside to staying at the Westin were the incidental expenses: Parking ($69/day), WiFi ($22/day), and if additional rollaway cot required in the room ($90/day). Would nevertheless highly recommend the Westin Sydney if its within the budget.

| Milwaukee, Wisconsin Family

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Great Spot to See Sydney!

Would recommend Tue, Jul 29, 2014
Our stay was incredible. The staff were as helpful as can be, and the location doesn't get any better! Great location from which to see all the main sites!

| Melbourne, AUS Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Family getaway

Would recommend Fri, Jul 11, 2014
Our stay was comfortable and what you would expect from a westin hotel.

| Seattle washington Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

a little disppointed.

Would not recommend Sun, Jan 5, 2014
the hotel and people were great but the food was very disappointing.

| menlo park, ca Family

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 2 /5

very nice

Would recommend Sun, Jan 5, 2014
everything was very upscale and pleasant. the room was spacious and luxurious.

| menlo park, ca Business

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

BEWARE OF THE TAXI SCAM RUN BY LUGGAGE PERSONNEL

Would not recommend Sun, Feb 3, 2013
This Westin in Sydney has a problem with the way taxis are handled by hotel staff. It is clear that there is a SCAM run by the staff (the supervisors in charge) at the baggage section when you ask them for a taxi. This happened TWICE during my 2 separate stay at this Westin in Sydney (I stayed there on 2 separate occasions in January). The first time I asked for a cab to go to the airport, I was offered (by the man in charge of the baggae section), a private car (parked separately just outside the hotel). I refused, and asked for a cab, so he called a cab (there was a long line of cabs available, the trip cost $50 as usual. The second time (on January 30, 2013 at 2:30 PM), I asked for a cab to go to the airport, the person who was in CHARGE of the baggage section AT THAT SPECIFIC time took my luggage to a cab (again parked separately outside the hotel, totally away from the taxi queue where tens of cabs were available). There was a 5 minutes conversation between this particular cab driver and the hotel employee: they seem to be friends or whatever). I was in a rush and did not pay attention or suspect anything. But at the airport, I was surprised that there was an additional $15 charge added to the fare for a total of $68 (usually it is $50). The driver told me that there was an additional booking fee because the cab was booked by the hotel (I never asked the hotel to book a cab: you can check the hotel records !). I asked him for a receipt, and he was ready with what looked like a pre-made receipt for $70 (more than I paid), which actually showed a trip FROM the airport to Sydney (and not from Sydney to the hotel). Because of time constraints, I did not pursue this further with the driver (it was a waste of time to argue about $15). And by the way, the Westin in Melbourne (which I stayed in during that visit offered an OUTSTANDING service), which makes me believe this problem is specific to the Westin in Sydney. I am confident that there is a kickbak scam going on between some cab drivers and your luggage personnel / supervisors in Sydney.

Dining

PENDOLINO

| Chicago, Illinois Couples

1 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 3 /5
  • Hotel staff: 1 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 3 /5

Horrible, Horrible, Horrible!!!

Would not recommend Fri, Nov 9, 2012
After arriving from a 16 hour flight from the US, our room wasn't ready, despite having arrange for early arrival. Ana at the front desk was particularly unhelpful, and lied to us, suggesting we had the "best room in the house" despite that not being the case. When Demitri (the manager) got involved it only got worse, as he said if he provided a day room to change and shower he would be unable to move us to the suite we had booked. I WOULD NEVER STAY HERE, AND IN FACT CANCELLED A STAY FOR LATER THIS SAME MONTH, STAY AWAY!!! This is how they treat their VIPs, imagine someone walking in without status.

| Newport Beach Couples

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 2 /5
  • Hotel staff: 1 /5
  • Comfort: 1 /5
  • Location: 3 /5
  • Value: 1 /5

Anniversary

Would recommend Mon, Oct 22, 2012
Fantastic hotel, one of the best accomodation quality in Sydney

| Sydney Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

Good all around choice

Would recommend Thu, Jun 14, 2012
Great location (convenient to the Airport Link train) and walking distance to everything else. Very friendly staff (Australians are just friendly). Great bed -- just as advertised-- and wonderful breakfast (try to get a bed and breakfast rate). A little expensive but Sydney is an expensive city. Not sure one could do better anywhere else. I would stay there again.

| Utah Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5