Rendezvous Studio Hotel Sydney Central

We found the staff to be very friendly and helpful, with no pressure. The room was quiet except for street noise, possibly because one of the double windows wasn't completely closed but screwed shut. Very easy to get around from the location. But notice the change of name of the hotel from Marque. Luckily our taxi driver found it fine. Also enjoyed the free shuttle the city provides.

Staff was friendly and helpful. They were kind enough to check us in prior to the allotted time. If help was needed they attended to it right away. As our departure were delayed they were friendly enough to use the rooftop pool area to relax by. Only room for improvement would be the poolside loungers which were broken and could not be used.

This hotel seems like someone had a great idea but just can't execute very well. There were many little things lacking that when you add them up make you feel like you are getting a half-baked experience. The room seems like they wanted to go ultra-modern W-style but forgot about any artistic style (there is nothing on the gray walls, not even a generic painting/picture). The shower concept is great (glass wall separating the rest of the bathroom, but the tile is cheap and water runs into the rest of the bathroom). Many little things like faucet-handles, etc. were loose, the shower by the upstairs pool was in a dirty bathroom and only had cold water, the outdoor chairs were torn and broken, etc. Even one of the clothes dryers was broken for a long period without ever being fixed. Internet was free wireless for 3 hours, but they wanted $24.95 for plugging in, which doesn't make sense. Also, the wireless was only allowed for one device so forget it if you have two iPhones and an iPad. From a service standpoint, the staff was nice but they just didn't have the right answers to help solve issues. The after-hours entry key-card reader was always broken but they never put up a sign telling guests that, even after we suggested. The cleaning staff was not willing to come back 10 minutes later to give us some flexibility, etc. There are too many things to list. I worry that they are entering a spiral where budget is tight so they are letting little things go, causing less guests, and less budget, etc. If some initial investment for design, remodeling, and fixing was put in and a competent owner was brought in I bet this place could turn around as the concept and location are great. I will be coming back to Sydney but will not book The Marque again given the plethora of other choices in the same price range. P.S. Be cautioned that checkout time is 10:00am and they will only extend it to 11:00am for free if you are lucky. This might be standard in Sydney, but I'm not sure.

We chose this hotel for the price, the location and generally decent reviews. It's not going to leave you feeling excited about what an amazing place it was but for the price it was clean, friendly and perfectly good. We were annoyed they charge just to make local phone calls and getting internet in our room was a pain but everything else was great. The rooftop pool is pretty cool.

I liked the internet cafe, 5 doors down the street which was $5.00 for 5 hours. Used this cafe to make plans for bus tours, and next hotel reservation, kept in touch with families. Hotel didn't have internet due to security reason, even though room had a connection to your laptop which I didn't have. Staff was helpful, and friendly.