Stayed as a couple for our 4 nights in Sydney of a 3 week holiday. We stayed in what was labelled a "Premier Queen" room, which is one of the standard rooms, and ours had a king bed that could split into 2 twins. I was not impressed and would
not recommend a stay here.The location is definitely central to everything, so that is a pro. But the room itself was less than desirable.To start they put us in room 601, which I am pretty sure used to be a suite with 602 because it was TINY and looked thrown together. The king bed was against a wall on one side and it was crowded, dirty and damp; a horrible layout in general, not that it would have been better. I called reception immediately about the room and she said the hotel was completely booked and we would have to wait till next day to see about a change. The next morning we just took our bags and left them with reception and told them we were in 601 and would like a room change, the lady didn't hesitate to agree that she would find us a new room for our remaining 3 days. When we returned from our day out we found we had been moved to 804 and the space in the room was a vast improvement. BUT, other than the much better layout and somewhat of a view from the new room, all other disappointments carried on into the new room. On the day of checkout I asked reception if we could check-out late at no charge for the inconvenience, but we were rudely told refused.CONS: damp musky smelling rooms; both rooms had dirty walls and carpet was disgusting; loud air conditioner with only 3/10 settings working; outside noise very loud through closed windows; lumpy bed; NO clothes storage, only 2 hangers in closet; bad lighting in general, not even a desk lamp; washrooms were dirty with musty smelling shower curtains; water pressure wasn't good; hair dryer no good.I believe a hotel should have more than just location going for it for it to even be 3.5 stars...
Hotel features (5 = best, 1 = worst):
Short walk from hotel
The sydney sky tower has a beautiful view, and dinner there okay while being more budget friendly than the bridgeclimb.
Positive: very good location in downtown Sydney and clean room.
Negative - first of all, you will pay for everything even storing your luggage for a few hours at this hotel, no bellmen for luggage, very small, slow lift elevators, tiny rooms, very
small bathroom, must check out by 10 am, no parking, rude to helpful front desk staff, tried to charge for local call after explaining we had two mobile phone - overall, I would only stay here if no other rooms available.