Staff courteous , efficient .Rooms clean well kept. Views of darling Harbour. Language issues but no difficulty in understanding multicultural staff. Meals reasonable in quality and pricing.Two blocks to main business centre and Town Hall rail
Due to the unfavorable exchange rate of US to Australian dollars, all hotels are ridiculously overpriced in Sydney. This one was the best deal we could find and it was fine, but still more than we would have paid for a similar hotel in New York City.
This hotel is very closed to major attraction, quite near Darling Harbor where you can enjoy fireworks on a Saturday and very closed to China town and Main Street. Front desk is very approachable. We would not hesitate to stay here again.
We stayed here for 2 nights. Hotel was fine, not super upscale but good enough. My room was clean and quiet which are the most important things. The biggest concern was exceptionally slow elevators (they are in a 1 year-long process of replacing 3
elevators, not sure why it takes so long). It was annoying that wifi wasn't free and breakfast was $32 (which we skipped), but that doesn't seem to be out of line for Sydney. Location was fine but not perfect, I do wish we had stayed farther north
First of all was parking. Your options are to pay 50$ a day for valet parking or they can give you a discounted credit of 32$ for a local parking garage. I would of been happy to pay 20$ a day and utilize their garage with no valet or if they
worked a deal out where I can take my car in and out on my own that would of been helpful. Second, internet was not only not free but quite expensive. They offer a week of internet for 79.99$. When I realized I was going to have to pay I assumed maybe 10-15 dollars for the week which is still ridiculous because internet should be free or very near free at this point. For a 5 day stay I owed this hotel roughly 250$ extra at check out so about 50$ a day...the final blow was a 1.5% surcharge for a credit transaction. What kind of professional hotel has a surcharge for using a credit card? Was there an expectation I was going to pay in cash?