North Sydney Harbourview Hotel

First we were disappointed at the location of this hotel. According to the travel locator, it was supposed to be located near The Rocks, but it was actually on the other side of Sydney Harbour. Then there was the hotel itself. The lobby was nice enough, but the entrance was on a hill and it was very difficult getting up into the lobby with heavy luggage. It was also located directly over the city railway (subway) tracks which run continuously from early morning to late evening, distracting from the view and being very noisy. The bed was softer than a pillow and, 5 days later, my back still hurts. The carpets in the common areas were all bunched up like they hadn't been installed properly, which is NOT something I expect from a 4 star hotel. Finally, there were only 2 elevators (lifts). There was a sign saying they were installing more, but that was no help when 20 people were lined up trying to get to their rooms. If you're looking for a wonderful Sydney experience, this hotel is not it.

This may be the first time I have stayed in a hotel where the room looked exactly like it was advertised on the website. The room was nice and the view and location was amazing! However, we stayed on the 14th floor and even that high up the train that runs directly behind the hotel was loud enough to wake us up every time it went by (about every 12 minutes). Maybe it wouldn't be as loud on the street side but on the harbor view side it was very noisy.

WOW!!! WAS BEAUTIFUL, PERFECT ROOM AND THE VIEW OVER SYDNEY HARBOUR WAS AMAZING, STAFF WERE SO HELPFUL AND EVERYTHNG WENT PERFECT FROM THE SATRT OF OUR BOOKING THROUGHT HOTEL CLUB. CHEERS Linda Sydney Australia

Excellent. Very clean, great view (for the price), great telly (important) and an extremely comfortable bed (very important). Will definately stay again & recomment to anyone.

N.S.H.V has become our preferred accommodation when visiting Sydney. From Canberra onto the M5, across the Harbour Bridge and directly to the front door of N.S.H.V.. All City attractions are can be easily reached using rail services, North Sydney Station is an easy 5 minute stroll from the motel, you can enjoy your night out without fighting traffic, trying to finding taxis or parking spots.

The room had excellent views of Sydney Harbour, the Staff were friendly and attended to our needs in a professional manner. The only complaint I have was that the mattress was too soft. However that was rectified by staff.

Everything was good and although we didn't have any food, the room itself was ideal for a family.

Didn't realise when booking that this hotel is directly over a main passenger railway line. My room was on the second floor and every time a train arrived at the station, which was only about 50 metres away, you could feel and hear a pronounced rumbling. Didn't get a lot of sleep. A colleague staying on the 9th floor said he didn't really hear the trains. If staying here ask for a high floor, at least 9 or above!!

We highly recommend this hotel. It has been renovated since the last time we stayed and is very modern, clean and well appointed. The beds are sooo comfortable and cozy. Fantastic location and incredible view. Hop, step and a jump to the train station and other transport. The staff are always so obliging and the conference facilities are great. Definitely a must stay hotel. Max & Ros

Hotel is in a convenient location except that being directly over the railway line does cause issues with noise particularly for those on lower floors. Beds only had doonas no blanket options, therefore it was very hot when trying to sleep. Hotel should provide at least one blanket so that the doona can be thrown off. Air conditioning was unable to be turned down far enough to compensate for the heat. Entry to the hotel is fine if you are in a car. If you have difficulty walking up steep stairs or driveways, this place is not for you. Dragging a bag up/down the vehicle ramp is fraught with danger; hotel needs to consider some better options that may be implemented. Staff hard working and attentive.