Very good location in Darling Harbour, with Chinatown shops and restaurants right around the corner, and 10-15 minutes of walking to the Harbour, Aquarium, Wildlife, IMAX, Chinese Garden etc.
Room was clean and well-serviced. I put the DND sign
outside and got a call asking when I'd like the room to be cleaned. Said 3pm, and they were there at 3pm to clean the room, just as I was heading out. Quiet room to: the monorail was just below the window, but couldn't hear anything from the 8th floor. You *could* hear through the door, but all neighbors were silent. I left a laptop in the room (on the desk, not in the safe) and it remained there untouched over several cleanings.
In-room internet is ridiculously expensive: $27.50 per day, with a 200MB limit. The hotel is made of concrete/brick, so not a chance of catching stray WiFi signals.
The laundry service is ridiculously expensive: $7 for a t-shirt, but the laundry facility has 2 washers and 2 driers (operated by 3x $1 coins, plus $1 for a packet of detergent). Spa is small, and I'm not sure if there's a pool at all, but if there is, it's small enough to be missed. Exercise room is very small too. But if you're in Sydney to enjoy Sydney, not to stay in a hotel, these things really don't matter. Trek Sydney on foot and you'll get your exercise, and swim in the Ocean at Manly or Bondi.
A note about the in-room snacks: they're VERY expensive, about twice the USA price. Buy some from convenience stores, or better yet, from Woolworths.
Concierge service wasn't terribly sharp: my apartment mate had a lost luggage on their name, and when the luggage company delivered it to Holiday Inn, with my room number and name, the concierge didn't make the connection, and sent the luggage back (!). On the other hand, they took good care of calling cabs and vans for our departure at the right time.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Buy your own breakfast and snacks from Woolworths (on the corner of George and Park): bread, jam, cheese etc. Get your own Internet access from Telstra or Optus, rather than paying $28 per day in the Hotel.
I was satisfied by staying in The Darling Harbor Holiday Inn maybe because I got what I needed and what I had expected. Inside of the hotel, I could not find any differences with any Holiday Inn hotel in US. Although it located in fact in Sydney?s
Downtown. I got high speed Internet access that however could be less expensive (27 AUD per day if unlimited or 0.5 AUD per min). Finally, very good location of the hotel was the most important its advantage for me.