Divi Aruba Phoenix Resort

4 stars
View map of J.E. Irausquin Blvd. 75, Palm Beach,

Hotel Overview

4 /5
Overall score
87%
Would recommend
Amenities:
4
Cleanliness:
4.2
Hotel staff:
4
Comfort:
4.3
Location:
4.4
Value:
4.1
Palm Beach resort has spa and fine dining, shared amenities with sister resorts
Guests of the Divi Aruba Phoenix Resort enjoy on-site amenities including 24-hour room service, spa and fitness center, plus the combined offerings of a family of five Divi Aruba resorts. Stroll through the neighboring Divi wildlife preserve, lounge on the sandy white Palm Beach, or browse the wine shop and enjoy a bottle while watching the sun set from your private balcony. Meeting space and high-speed Internet access is available for those who need to get business done.
Highlights
  • High-rise resort on famous Palm Beach
  • Fantastic dining and 24-hour room service
  • Accommodations include studios and suites with fully equipped kitchens
  • Fitness center with ocean views
Rooms
Luxury suites in the newest section of the Divi Aruba Phoenix Resort have modern decor in Caribbean colors of aqua and cream, and upgraded amenities including granite countertop surfaces, stainless steel appliances, flat-screen TVs with DVD players, washer/dryer combinations and private balconies with partial and full ocean views.
Dining
The Divi Aruba Phoenix Resort offers both casual and fine dining at the brand-new Pure Beach Lounge Bar and Restaurant, and the beachside Sunset Beach Bistro, at which meals can be sunny and bright, or romantic. The French Market and Deli has charming pastries, sandwiches and gourmet coffees, plus a wide range of wine and foods for guests who prefer a bedside picnic in-suite.
Recreation
Situated on the famed Palm Beach in Aruba, and backed by a private wildlife sanctuary, the Divi Aruba Phoenix Resort is the perfect setting for luxurious lounging amidst a tropical paradise. Beachside thatch cabanas and inviting hammocks are perfect spots for wave-watching, or get on the hiking path that wraps around the resort and travel through the neighboring Divi wildlife preserve. A concierge is available to assist with island tours and sailing excursions.
Transportation
  • Queen Beatrix International Airport (6.6 mi/10.6 km)
  • Complimentary transportation is provided to the Alahambra Casino and shopping bazaar
Attractions
  • Bubali Bird Sanctuary (1 mi/1.6 km)
  • Pedernalis (1.1 mi/1.8 km)
  • Red Sail Sports Aruba (2.2 mi/3.5 km)
Business
  • High-speed Internet access
  • Space for small meetings and functions for up to 300 guests

Divi Aruba Phoenix Resort Rooms

Studio
Spacious room featuring queen-sized bed, queen sleeper sofa, and one private bath.
One Bedroom
1 king bed. Separate living area with 1 queen sofa bed. Located by pool or in high-rise tower. Private balcony with full or partial ocean views. Flat-screen TV. DVD player. Clock radio. Kitchen.
Beach Tower Studio
1 king bed or 1 sofa bed. Sofa bed. Balcony. Patio. In-room safe. Wireless (high-speed) Internet access - surcharge. Television - Cable service. DVD player. VCR. Voice mail. Clock radio. Kitchen. Microwave. Full-sized refrigerator/freezer. Coffee/tea maker. Cookware/dishes/utensils. Hair dryer. Complimentary toiletries. Air conditioning.
Beach Tower One Bedroom
Suite featuring king-sized bed in the bedroom, queen sleeper sofa in the separate living room, and one private bath. These luxury suites feature modern dcor and upgraded amenities including granite countertop surfaces, stainless steel appliances, flat screen tvs with dvd players, washer & dryer combinations, and private balconies with partial and full ocean views.
Beach Tower Two Bedroom
Two bedroom suites combine a one bedroom and studio suite via an adjoining door. These luxury suites feature modern dcor and upgraded amenities including granite countertop surfaces, stainless steel appliances, flat screen tvs with dvd players, washer & dryer combinations, and private balconies with partial and full ocean views.
Beach Tower Two Bedroom Penthouse SuitePenthouse Two Bedroom Suite
Located on the top (7th) floor of the newest resort section, the two bedroom penthouse suites are split-level suites in two configurations. A selection of units offers a bedroom, living room, kitchen, and two bathrooms on the first floor, with a bedroom, private bath, and sitting area on the second floor. Alternate units offer a living room, kitchen, and bath on the first floor, with two bedrooms and shared bath on the second floor.
Beach Tower Three Bedroom Penthouse Suite
Located on the top (7th) floor of the newest resort section, the three bedroom penthouse suites are split-level suites offering a living room, dining room, kitchen, and bathroom on the first floor, with a winding staircase leading to three bedrooms and two bathrooms on the second floor.

Amenities

  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Tennis
Dining
Bar/Lounge
Restaurant
Services
Business center
In-Room Safe
Tour desk
Meeting/Banquet facilities
Gift shop
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

12.5641 -70.0516
Area served
Aruba - Capital city of Oranjestad is about 4 miles from resort. Airport is about 7 miles from resort. Divi Aruba Phoenix is approximately 2 miles from Divi Village Golf & Beach Resort, Alhambra Casino, and Links at Divi Aruba Golf Course.
Nearby airports
NEAREST AIRPORT Queen Beatrix International (6.6 miles)
Area description
HOW TO GET THERE: Exit left out of Queen Beatrix airport follow 1a through traffic circle exiting the third right through downtown Oranjestad. Turn left at stoplight by the Ing Fatum building onto J. E. Irausquin Blvd. Continue to high rise hotel district. The resort is the first high rise on the left. Check - in at front desk at 4pm. Check-out is 11am.

Meeting facilities

Meeting Info
Divi Aruba Phoenix Ballroom is the perfect indoor meeting/ reception venue accomodating up to 300 standing reception and 180 seated banquet. Other venues on property can be used for creative Caribbean receptions.

Dining

Pure Beach
Pure Beach offers the latest in laid-back style, defining cool with an international menu, icy drinks, and beachfront lounge. Open 7 days a week 11:00- 23:00
Pure Beach Swim Up Bar
Pure Beach Swim Up Bar is the perfect way to enjoy happy hours on the island.
Sunset Beach Bistro
Sunset Beach Bisrto offers a casual but romantic beachfront setting with tables under palms wrapped in twinkling lights. Open 7 days a week 07:00 -22:00 For breakfast, lunch and dinner.

Hotel Policies

Check-in:
4:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (62)

Ratings and reviews for Divi Aruba Phoenix Resort

Overall score

4 / 5
5.01.0
62 out of 62
Amenities:
4
Cleanliness:
4.2
Hotel staff:
4
Comfort:
4.3
Location:
4.4
Value:
4.1

87% would recommend to a friend.

Sort by:
Review of Divi Aruba Phoenix Resort

Reviewer score

4
5.01.0
Paul I.
Business
Easton
Mar 13, 2015

Nice Place to Stay!

The location is awesome. Nice beach. The open air lobby and pools are beautiful. Near restaurants and night life.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Divi Aruba Phoenix Resort

Reviewer score

4
5.01.0
RoeL
Business
Lyndhurst
Mar 10, 2015

Great trip with family

Clean room, had to ask for clean towels a couple of times, shower door didn't sit right so water went out onto floor. The place is beautiful. You need to take water shoes, pretty good size rocks in some areas of the water. Love Aruba

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Divi Aruba Phoenix Resort

Reviewer score

5
5.01.0
Erin O
Business
CONCORD
Jan 26, 2015

Perfect beachfront location

The hotel is located in a great spot. The beach area is the best of all the high rises. The staff is slow but all places are this way in Aruba. The rooms have a kitchen which is awesome.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Divi Aruba Phoenix Resort

Reviewer score

4
5.01.0
KJBreck
Business
East Wenatchee, Wa
Nov 18, 2014

Decent Resort

The resort is located near the high rise area of Palm Beach. Within walking distance to all the shops and restaurants. You will need to either get a cab or ride the bus to get to Oranjestad though. Our very small studio room in the three story villas section was decent but housekeeping needs a sharper eye for cleanliness detail. The kitchenette was well equipped however too cramped for any real cooking. Pure Beach restaurant was ok. Typically priced for Aruba. Quality of food was mediocre. The deli turkey used in sandwiches was spongy and flavorless. Found a hair in our Jerk Chicken Pizza.... Overall not a bad place to stay. Location and the onsite beach were our main reasons for choosing this property. I would recommend a room in the towers though..

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Review of Divi Aruba Phoenix Resort

Reviewer score

4
5.01.0
Gary Gnu
Business
Peabody
Nov 9, 2014

My second home

I come here all the time. The location is perfect. Right on the beach. Jude at the swim up pool bar is an awesome guy. The grounds are immaculate. I feel the building matienece is lacking. Doors don't shut right. Radio in room didn't work. TV remotes didn't work.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Check out sopranos piano bar. If you are ther in November you must go see Jen Porter there.

Review of Divi Aruba Phoenix Resort

Reviewer score

4
5.01.0
TomCat913
Business
NYC Area
Oct 20, 2014

Great Sun and Sand

Aside from the sun and sand that comes with any Palm Beach location in Aruba, this resort is a little tired. Once the Divi Aruba Phoenix Resort was known for the less crowded beach and the ease of finding a palapa (beach hut). Now, the 5:30 AM line to reserve a palapa is cause for lack of sleep. There are certainly many good things that come with being in Aruba. Just wish they would not succumb to the ways of the rest of the Palm Beach resorts.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Divi Aruba Phoenix Resort

Reviewer score

4
5.01.0
Travel Talker
Business
Iowa
Oct 18, 2014

Great Location, Excellent Room, So So Customer Service

My Wife and I traveled to Aruba in late September to celebrate our wedding anniversary. We found the Country of Aruba to be wonderful. A cab from the airport is 25 dollars but they charge you two extra for your luggage. This is certainly not the Divi's fault. The cab company is upfront about it and a cab ride for two is actually cheaper than a shuttle bus that stops at all of the resorts. The physical location of the Divi Phoenix is amazing. It is right on a great stretch of beach. It is at the end of the high rise hotels and has a secluded feel while only being a short walk down the beach(less than 500 yards# from the high rise hotels, are the other hotels, beachfront restaurants, bars on piers #the Bugaloe was excellent for live music and reasonable prices for a quality dinner and drinks# extending into the ocean, great live music and a world of ocean and Island excursions. When you walk by the other resorts you feel sorry for the guests who are packed together on busy stretches of beach and do not have the solitude of the Divi Phoenix. The system to reserve beach huts also worked very well. Our room was a one bedroom suite in the beach tower. The room was very nice. It had a refrigerator, microwave, stovetop #no oven# and dishwasher. There was even a washer/dryer. It also had two bathrooms with amazing rainforest showers. The master bathroom also had a large whirlpool tub. The furnishings throughout were nice. A tip for the budget conscious is to go to the Supermarket which is close by and load up on beer, rum, pina colada mix #did I mention the blender# and breakfast and lunch items. The room also had a large bucket that we filled with beer and ice and took the beach. The only problem with the room is that it looked right at the pool and restaurant and had a very limited view of the ocean since it was a ground floor unit. The positive of this was that we had easy access to our room throughout the day. We dined at both Pure Beach and Pure Ocean. The food and service were very good at both. One night we ordered a pizza from Pure Beach and ate it on our deck after a long day on the beach. We did two activities. We took an afternoon snorkel trip with Aruba Watersports on the Arusun and also booked a large inner tube ride down the coast line. We did not book at the concierge but rather at Rudy's Hut on the beach right next to the Bugaloe about 500 yards down the beach# for a considerable savings. Ask for Karenta - a wonderful lady with beautiful twin boys who took care of all of our needs without an iota of pressure of any sort. Everything was quick, easy and just as she explained. On the Arusun, the snorkeling was great, Captain Hector was awesome and the rum punch was even better. The Antilla was a unique snorkeling experience. We read reviews that the pool water was cloudy. Absolutely not true. Pool was clear and well maintained daily. Upon check in they refused to give us a Beach Tower Room as we had booked until we insisted they call travel site #for some reason you cannot use their name in the review). This was despite e-mail confirmations that clearly showed we had booked a beach tower room. After two and a half hours, a call to this travel site and a required fax from this travel site and they finally relented. Great way to start the trip. After that situation, the rest of the trip was awesome. I highly recommend Aruba and I would even go back to the Divi Phoenix because of the great location.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
3
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Go see Karenta at Rudy's activity hut next to the Bugaloe restaurant on the pier about 500 years from the Divi. We saved a ton and Karenta offered phenomenal and honest customer service.

Review of Divi Aruba Phoenix Resort

Reviewer score

5
5.01.0
Donrey
Business
Medellin colombia
Sep 15, 2014

Great hotel

Great hotel, nice staff, close to the action and beautifull beaches

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Divi Aruba Phoenix Resort

Reviewer score

4
5.01.0
Mturak83
Business
Pittsburgh pa
Sep 11, 2014

Aruba 2014 vacation

Great location on palm beach loved everything about the divi phoenix aruba will be back for sure

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Review of Divi Aruba Phoenix Resort

Reviewer score

1
5.01.0
Me21346
Business
Greater NY Area
Sep 8, 2014

Terrible Room

Staff was friendly and helpful, overall cleanliness was good. We booked a room with queen bed, but got one with king size, BUT: The room we were staying in totally sucked. A lot of the interior was old and/or broken or totally annoying. E.g. They have in-room AC, so you have all the noise of the condenser and fans in your room, 3ft from your bed. The fridge was very loud too, each time it had to cool, it made a terrible loud sound, waking me up at night. These two things together kept me awake most of the nights, unless I was using ear plugs on my vacation... Cleanliness of the room was not that good, since there was a chewing gum sticking to the bathroom floor for at least two weeks and wasn't removed. The "fresh" sheets had blood on them two times, sometimes they were torn. Toilet seat was loose and I almost dropped of the seat once. One of the cabinet doors was broken. And There is not enough room for two persons to store all their cloths.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
4
Comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

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