The Mill Resort and Suites Aruba

Great hotel for the money. Short walking distance to the beach and to downtown area. All positives.

You get what you pay for. Although this hotel has great potential it needs some love. The room needs a good scrub from top to bottom. Compared to other hotels on this island it is a great value...but some elbow grease would surely help.

My husband and I came to Aruba to live the "One Happy Island" modo. We decided to stay at The Mill Resort as it looked like a nice place and a great location. As we arrived, the staff seemed nice as they greeted us graciously. After our first night, our room did not get cleaned, our keys to our room expired and the staff at the "resort" restaurant seemed like the only thing they wanted was our money. They weren't welcoming or polite. We quickly left The Mill and stayed at another location in the same area which we were much happier with as they exceeded expectations.

It was recommended by a friend so we knew we would pay less for our accommodations simply because you had to walk across the street to the beach; and that was fine w/us. We saw the fancier, more expensive high rises and were pleased with everything at the Mill. We would go back again.

Check-in and check-out are slow as the dickins! Location and price made it worth the wait.

I've stayed here many times and have seen much of the staff turn over, especially the front desk. What hasn't changed is their inability to check anyone in in less than a half hour............. in fact, when they seem to no longer need help, they are replaced. This year, we started with one person who needed help immediately and the both of them needed help from a supervisor. Everything that needed to get printede resulted in a trip behind a wall and a 2-3 minute wait. Being assigned a first floor room near the driveway entrance and facing the road, I assumed they expected me to act as security or the place must be full. I asked if any inside room was available and it took at least 5 miunutes to get a "no" after 2 yes's. The room was OK, the pool was nice, everyone except reception was competent and friendly. The value was good.

When we arrived there were people complaining about the room. We were worried. The room was tiled and dirty, cheap sheets on the bed, old furniture, old bathroom, dirty curtains, awful food. The only good thing was the pool. The towels they gave us were cheap, they made us wear a yellow plastic wrist band for around the pool. Yes I really appreciated been made to feel like I was at a college keg party having been made to wear that. The only other good thing was the free ride to the beach. [...]

The Mill is in a great location. Close to shops, restaurants and casinos. There is a nice pool, restaurant and a bar with a very friendly bartender. We enjoyed the happy hour. The room we stayed in had a large whirpool tub and comfy bed. It was clean and the AC worked well keeping it cool. The walls were pretty thin and we heard our neighbors easily. There was a lot of door slamming that kept us awake until the early morning. We were only there for 1 night so we did not complain although a security guard was walking the grounds. I left my key in the door and he knocked on the door to let me know. Overall the hotel is a great deal and I would reccomend it.

We liked the location. Easy access to the beach. If you walk less than 10 minutes.If you don't want to walk the hotel has free shuttle. if you walk 15 minutes you have all the restaurant at your foot steps. We read about a lot of complaints about towels but saw no evidence of it. The staff provided us we extra in room towels when we asked. Unbeatable for the price.

We love the location of The Mill but the housekeeping left a lot to be desired. Some days we were given only one clean towel and the kitchen needed a great deal of upgrading.