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Articles Tagged ‘Us Airways’

Wallet watch: Dig deeper for more airline baggage fees

Tuesday, September 22nd, 2009

airplanestock11The bean counters who run the airlines continue to claim that their parade of baggage fees is adding to their cash flow. The credulous general media continue to report the claim of a $2 billion influx to the carriers’ bottom line. The truth, of course, is far different: Overall revenue figures conclusively show the airlines that have been fastest to raise baggage fees are also the carriers that have been hemorrhaging revenue the fastest. Still, what do facts matter to airlines that seem content to pave a quick road to their own oblivion? So here are the new bag fees:

  • Virgin America has raised its checked bag fee to $20 each for any bag you check.
  • American, Continental and US Airways have matched the $50 fee for the second checked bags on European flights, a charge pioneered by Delta Air Lines and recently matched by British Airways.
  • US Airways also raised its domestic bag fees. It is now $25 for the first bag and $30 for the second bag if you check them at the airport and $20/$25 if you check them online.
  • Frontier Airlines raised its first checked bag fee to $20 and its second checked bag fee to $30.

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Joe Brancatelli is editor and publisher of JoeSentMe.com, a non-commercial Web site for business travelers. Copyright 2009 by Joe Brancatelli. Licensed by contract for Orbitz use.

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Delta, US Airways restore frequent flier benefits

Friday, November 28th, 2008

Business travel By Joe Brancatelli

MILEAGE METER

Delta and US Airways Bow to Their Most Frequent Fliers: Faced with an unprecedented blowback from its elite SkyMiles customers, Delta Air Lines has changed the rules on its new Coach Choice program, which charges $5-25 for a seat assignment in supposedly preferred coach seats. Elite SkyMiles members will once again be able to select any coach seat at the time of booking without charge. Delta will continue to charge travelers without status, however. Meanwhile, US Airways has restored bonus miles for its elite fliers after months of criticism from its best customers. Effective immediately, silver members will receive a 25 percent bonus per flight; gold members receive a 50 percent bonus; platinum fliers receive a 75 percent bonus; and Chairman’s Preferred members receive 100 percent bonuses. Elites will also receive the bonuses retroactively for any flight taken after August 6, when US Airways first eliminated them. At the same time, US Airways announced that it is restoring the 500-mile minimum per flight for all Dividend Miles customers. … United Airlines has a new partner for Mileage Plus: Jet Airways of India. Effective December 15, Mileage Plus members can earn and burn on the respected private Indian airline, except for its soon-to-be-discontinued flight from San Francisco to Shanghai.

INTERNATIONAL ITINERARY

Suddenly, Everyone Wants to Fly to Geneva: The French-speaking crowd that dominates Geneva has always resented that Switzerland’s main hub is in German-speaking Zurich. They hated it when now-defunct Swissair ended most of its international service at Geneva in the mid-1990s. And they even supported a Geneva-based carrier called Swiss World Airways, which lasted less than 90 days in 1998. So it’s notable that both Air Canada and United Airlines this week said they would launch new service into Geneva. United said it would launch flights from its Washington/Dulles hub on April 19 with a Boeing 767 configured with first class, United’s new business class and coach. And Air Canada says it will launch a Toronto-Montreal-Geneva route on June 2 using a Boeing 767. United has also announced that it will revive its Denver-London/Heathrow route on a seasonal basis between March and October. The airline launched Denver-London service earlier this year and killed it six months later. Travelers to India take note: Jet Airways is dropping its Brussels-Bangalore nonstop on January 12.

COCONUT WIRELESS

Oh, Those Wacky Hawaiian Skies: It’s never boring on the Hawaii inter-island routes. After Aloha Airlines folded earlier this year before the courts could consider its lawsuit against mainland interloper go! and Hawaiian Airlines won a big settlement from go!, things settled down a bit. Fares jumped up and it looked as if Hawaiian and go! would dominate the primary routes. But Mokulele Airlines launched 70-seat regional jet flights on a major inter-island route late last month and has announced its intention to go head-to-head with Hawaiian and go!. The flights will be operated for Mokulele by Republic Airlines, a well-known mainland commuter carrier. What’s odd there? Mokulele has been operating as the commuter partner of go!, which is owned by Mesa, itself a large mainland commuter carrier. Naturally, Mokulele and Mesa are now suing each other, alleging everything from non-payment of bills to anti-competitive activity.

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Joe Brancatelli is editor and publisher of JoeSentMe.com, a non-commercial Web site for business travelers. Copyright 2008 by Joe Brancatelli. Licensed by contract for Orbitz use.

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Airlines add more fees, drop more routes

Wednesday, July 9th, 2008

Ontheroad
Joe Brancatelli is editor and publisher of JoeSentMe.com, a
non-commercial Web site for business travelers.

INTERNATIONAL AGENDA

New routes and new service overseas: Washington Dulles has gotten another international route. Avianca has launched five weekly flights between IAD and Bogota, Colombia. … Emirates Airlines is due to begin flying the Airbus A380 in October between New York/Kennedy and Dubai and now there’ll be a second U.S. route for the leviathan. Qantas says that it will fly the plane between Los Angeles and Melbourne beginning on October 20. The Qantas configuration will have 14 first-class beds, 72 business-class seats, 332 coach chairs and 32 seats in the airline’s new Premium Economy cabin. … Meanwhile, Thai Airlines dropped its ultra-long-haul nonstop flights from New York/Kennedy and Bangkok on June 30. And Aer Lingus will end its longest U.S. haul, the Los Angeles-Dublin route, at the end of October.

ROUTE MAP

The big shrink continues: The high cost of oil and many airlines‘ reluctance to hedge their fuel costs adequately is leading to massive cuts in airline routes maps and schedules. Immediately after the Labor Day holiday, lots of service will be eliminated. Continental Airlines will chop 15 cities, for example. The domestic cuts are Chattanooga, Tennessee; Green Bay, Wisconsin; Montgomery, Alabama; Oakland and Palm Springs, California; Reno, Nevada; Sarasota and Tallahassee, Florida; and Toledo, Ohio. Internationally, the destinations cut are Bali; Cali, Colombia; Cologne, Germany; Guayaquil, Ecuador; Monclova, Mexico; and Santiago, Dominican Republic.

Meanwhile, the new fall schedule at American Airlines shows a sharp reduction of flight frequencies on routes at its San Juan hub. And Delta Air Lines says that it will cut its domestic capacity by 13 percent by the end of the year  The biggest casualties: Orlando, Boston and Los Angeles. Flights to Orlando from more than a dozen cities will be dropped and a slew of recently launched service from Los Angeles will end, including nonstops to Boston; Hartford, Connecticut; and Columbus, Ohio. Boston cuts include the end of flights to Norfolk, Virginia; Charleston, South Carolina; Greensboro, North Carolina; and Jacksonville, Florida. Finally, Air Canada is trimming its schedule by about 7 percent. Most notable cuts: Toronto-Rome and Vancouver-Osaka.

NEED TO KNOW

On-the-road intelligence to help you travel smart: United Airlines and US Airways have matched American Airlines’ $15 fee for checking a first bag. United’s charge is effective for tickets purchased starting on August 18, but US Airways will begin its levy on tickets purchased beginning on July 9. Like American, United is exempting first- and business-class passengers, international travelers and elite-level frequent fliers. US Airways is exempting international fliers and elite-level travelers.

Besides matching American and United on the first-bag fee, US Airways has invented some new fees. Beginning in August, it will charge coach passengers $2 for soft drinks and raise alcohol charges to $7. And on August 6, it will charge $25-$50 for the privilege of claiming an award ticket. … Continental Airlines has created a lifetime program for its OnePass frequent flier members. Travelers who have a million lifetime flight miles receive Silver Elite status for life. Fliers with two million lifetime miles receive Gold Elite status for life. Four million lifetime miles earns Platinum Elite status for life. Travelers who qualify should begin receiving membership packets sometime this summer. … Avis Rent A Car has joined the Southwest Airlines Rapid Rewards plan.

Read more "On the Road with Joe Brancatelli" at
roadwarrior.orbitz.com.

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Copyright 2008 by Joe Brancatelli. Licensed by contract for Orbitz use.

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TSA tightens airport ID requirements

Tuesday, July 1st, 2008


Ontheroad
Joe Brancatelli is editor and publisher of JoeSentMe.com, a
non-commercial Web site for business travelers.

IN-FLIGHT INDICATORS

Continental and United will join forces — eventually: United and Continental airlines couldn’t agree to merge, but they now plan to forge a wide-ranging alliance. Also included in the deal: Continental will leave the SkyTeam Alliance fronted by Delta, Northwest and Air France, and switch to the Star Alliance, which is fronted by Lufthansa, United and Air Canada. The Continental-United deal will include code-sharing, frequent-flier programs and airport-club reciprocity and recognition of each carrier’s elite frequent fliers.

But what it all means is unclear: The new alliance could take at least a year to consummate because Continental is tied to SkyTeam until nine months after the potential Delta-Northwest merger is consummated. Besides, the Transportation Department also must sign off on the Continental-United-Star Alliance tie-up. Also, two immediate questions of interest: What happens to US Airways ‘ participation in the Star Alliance? And will Continental, which currently requires 75,000 miles of flying for the Platinum level of its OnePass program, eventually boost the threshold to 100,000 to match the requirement of 1K status, the top level of United Mileage Plus?

SECURITY WATCH

No ID, no flying, says the TSA: The Transportation Security Administration says a "secret" law allows it to require you to show government-issued identification before boarding a flight, and the courts have agreed. Now the TSA says anyone who "willfully refuse(s)" to show ID will be denied boarding. In recent years, the TSA allowed travelers who refused to identify themselves to board flights after secondary, invasive and extra screening procedures. The agency says the no-ID, no-flight rule does not apply to travelers who have misplaced or lost their identification.

No, you’re not seeing things and airport, and city police departments have not beefed up their presence at the airport. All those new people with royal-blue shirts and metal badges? They’re just TSA screeners in their new uniforms, which were clearly designed to make you think they are law-enforcement personnel. The old TSA uniforms were white shirts with fabric shields. The TSA says the look is meant to command more respect from travelers. Needless to say, real police officers are not pleased with the TSA’s look-alike attire.

Read more "On the Road with Joe Brancatelli" at
roadwarrior.orbitz.com.

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Copyright 2008 by Joe Brancatelli. Licensed by contract for Orbitz use.

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Brancatelli: Paperless boarding passes, airline cutbacks

Monday, June 16th, 2008


Ontheroad
Joe Brancatelli is editor and publisher of JoeSentMe.com, a
non-commercial Web site for business travelers.

ROAD WISDOM

Paper tickets are gone. Paper boarding passes are next: It’s more symbolic than real, but the airlines‘ worldwide trade group, the International Air Transport Association said that June 1 was the day that paper airline tickets were officially retired. That’s when E-tickets were supposed to become the worldwide standard, although not all carriers in the developing world are IATA members. The end of paper tickets — which used to cost airlines about $10 a passenger to "reconcile" and process — will also mark the moment when most of us start paying attention to the next paperless frontier: boarding passes.

At least two U.S. carriers, Continental and Northwest, and the Transportation Security Administration are testing electronic boarding passes. The boarding authority is sent by the airline to your cellphone or smartphone/PDA and the TSA scans the bar code from the device’s screen. Air Canada is testing paperless boarding passes, too. And at least three major international carriers, Lufthansa, All Nippon and bmi, are also testing paperless boarding passes. In fact, Lufthansa says that it will introduce electronic boarding passes on most German domestic routes by mid-summer.

ROUTE MAP

All the cuts that are fit to print: The surging price of oil has led the airlines to plan deep cuts in their route networks and service offerings. American Airlines, which has been shrinking for years, is picking up the pace on its cutbacks. It promises to be about 10 percent smaller by the end of the year. What’s going? So far, the airline has announced it will drop two long-haul routes from its Chicago hub (Buenos Aires on September 1 and Honolulu on January 5) and two point-to-point nonstop (Boston-San Diego on September 3 and New York/Kennedy-London/Stansted on July 2). Also going: a huge, but as yet undefined, chunk of its Caribbean hubs in Miami and San Juan.

Horizon Air, the commuter carrier of Alaska Airlines, is dropping two routes (Butte-Seattle and Billings-Portland), reducing frequencies on eight more and combining its Boise nonstops to San Jose and Sacramento into a Boise-Sacramento-San Jose service. US Airways eliminated free snacks on domestic coach flights June 1.

Meanwhile, United Airlines said this week that it will shrink dramatically during the next 18 months. Among the cuts: grounding about 100 planes (all of the airline’s Boeing 737s and a half-dozen Boeing 747s). Also going: Ted, the all-coach airline-within-an-airline concept. Ted routes that survive the airline-wide domestic capacity cut of about 17 percent will be served with United Express commuter flights or traditional United jets configured with first, Economy Plus and coach seats. The capacity cuts (about 5 percent of United’s international seats will go, too) include abandoning the Los Angeles-Hong Kong route, sharp reductions at the Denver hub, and the end of all flights to/from Anchorage.

Continental Airlines is shrinking, too. By the end of the year, domestic departures will be down 16 percent and there will be about 4 percent fewer international flights. The airline is dumping 67 of its oldest Boeing 737s.

Read more "On the Road with Joe Brancatelli" at
roadwarrior.orbitz.com.

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Copyright 2008 by Joe Brancatelli. Licensed by contract for Orbitz use.

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US Airways will charge for bags, drinks

Thursday, June 12th, 2008

US Airways will begin charging travelers for their first checked bag and for their drinks.

The fee of $15 each way for a single checked bag (weighing under 50 pounds) is effective for tickets booked on or after July 9, 2008. The fee applies to travel to and from Latin America, the Caribbean and Canada, as well as travel within the United States. Additional bags and bags that weigh more have additional fees.

Several types of travelers are exempt from the baggage fee, including travelers going to and from Europe and Asia, Dividend Miles Preferred members, and Star Alliance Gold and Silver status members. More details about the baggage fees are available online.

US Airways also will begin charging for nonalcoholic beverages after August 1, 2008. Soft drinks, juice, water, coffee and tea will cost $2; the charge for alcoholic beverages increases to $7. The beverage fee does not apply for travelers in First Class and Envoy Class, or to US Airways Shuttle flights.

The new fees are part of a larger "pay-for-what-you-use" model that includes changes to ticketing fees and the Dividend Miles program. You can read more information about the changes on the airline’s Web site.

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US Airways drops free pretzels, peanuts

Thursday, May 29th, 2008

US Airways fliers will just have to do without that little bag of nuts.

US Airways says it’s eliminating free snacks for coach class travel on all domestic flights starting June 1, according to the AP. The good news: complimentary soft drinks aren’t going anywhere.

A spokeswoman said the cost-cutting measure was a response to sky-high fuel costs.

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On the Road with Joe Brancatelli

Thursday, May 15th, 2008

Ontheroad
Joe Brancatelli is editor and publisher of JoeSentMe.com, a
non-commercial Web site for business travelers.

ROUTE MAP

Start saying goodbye to some old favorites — and never-weres: As the high price of oil starts to bite, airlines are planning huge cutbacks. Expect the Big Six to cut up to 5 percent of their worldwide networks and as much as 10 percent of their domestic capacity. Alternate carriers are going to cut, too, or at least put the breaks on their expansions.

Want some examples? Here are two: American Airlines is cutting Oakland off its route map in September. Also going: American’s nonstop flights from Austin to Raleigh/Durham (RDU), Seattle and John Wayne/Orange County; Los Angeles flights to Fort Lauderdale and San Antonio; and even traditional jet flights on the St. Louis-RDU, New York/LaGuardia-RDU and St. Louis-San Antonio routes. Meanwhile, JetBlue Airways has dumped plans to launch flights from Los Angeles. It had planned to begin flights to Boston and its New York/JFK hub on May 21.

LOBBY LIFE

The new properties — and the reflagging — keep on coming: The lodging industry has not yet hit the same slump that is causing havoc with the airlines. Hotels continue to open and reflag at a near-record pace. Here’s the latest news: Doubletree has put its flag on the 148-room Fayetteville Hotel and Conference Center in North Carolina after an $8 million renovation. And a 201-room Doubletree Hotel has opened in Springfield, Missouri. It is a $9 million makeover of the old Hawthorn Park Hotel.

Westin has opened a 195-room hotel in Prince George’s County, Maryland. The property is part of the National Harbor development. … The former Radisson in Cambridge, Massachusetts, has reopened as a 203-room Courtyard by Marriott. … In Chicago, a dual-branded Marriott has opened. One part of the hotel is a Residence Inn and the other part is a SpringHill Suites. The two properties have a total of 523 rooms.

The first W Hotel has opened in Europe. The 134-room property is in Istanbul. Elsewhere in Turkey, Swissotel has opened a 402-room property in Izmir. The property includes a conference center that can handle 3,000 people. … Ritz-Carlton has opened a resort on Hainan Island off the coast of China. The property has 450 rooms, suites and pool villas and has eight dining venues.

(more…)

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