Orbitz Blog

Articles Tagged ‘Northwest Airlines’

Delta, Northwest to merge frequent flier programs

Wednesday, December 31st, 2008

airline tickets By Joe Brancatelli

MILEAGE METER

Delta Lining Up SkyMiles and WorldPerks Before the Mileage Merger: Delta Air Lines, which gobbled up Northwest Airlines this year, is moving to absorb Northwest’s WorldPerks program into Delta’s SkyMiles plan, too. The official mileage merger won’t hit until late next year, but a few changes become effective immediately. Most notably, SkyMiles will allow members to qualify for elite status with segments as well as miles. Silver Medallion will require 25,000 miles or 30 segments; the Gold level will require 50,000 miles or 60 segments; and Platinum will need 75,000 miles or 100 segments. Meanwhile, WorldPerks will adopt a three-tier award structure that mimics the SkyMiles award chart. And both SkyMiles and WorldPerks will offer a minimum of 500 miles for each segment flown. … Holders of American Express cards tied to the Hilton HHonors and Delta SkyMiles programs take note: Amex has changed how it awards points and miles for many purchases. The result? Lower earnings for most non-travel categories.

AIRPORT REPORT

More Perks, More Amenities, More Greenies: A pay-per-visit lounge called reLAX has opened in the Bradley International terminal at Los Angeles International Airport (LAX). The entry fee ($10-$35, depending on length of stay) covers club access; snacks and beverages; and free Internet. … Heineken has opened its first bar in the United States at Newark Airport. The so-called Heineken Lounge is located in Terminal C. … Starwood Preferred Guest and Clear, the sputtering airport-security "line cut" program, have struck a deal. Platinum level members will receive a free year of membership and other members will receive three free months if they enroll in the $199-a-year Clear plan. … A 169-room Hilton Garden Inn has opened at the airport in Liberia, Costa Rica. Liberia is the closest airport to the increasingly popular Guanacaste Peninsula.

CAR TALK

Car Sharing is the New Car Rental: Everyone’s heard of Zipcar, the urban car-sharing service — and so has Hertz, the world’s leading car-rental company. Hertz is beginning its own car-sharing club in New York, London and Paris. The program, Connect By Hertz, has an annual membership fee and hourly rental rates start at about $8.50. … Speaking of Hertz, the car-rental giant has changed its refueling policy. Instead of the old plan — the market rate for the gasoline plus a flat $6.99 service fee — Hertz has reverted to a much-disliked policy: charging as much as $7.50 for each gallon it pumps into the vehicle you’ve just returned. The best way to avoid the high price? Fill up at a nearby station outside the airport before you return your car. … Advantage Rent-A-Car has filed for Chapter 11 bankruptcy protection and closed almost half of its locations. … The mixed-blessing of "consolidated rental facilities" — one big building that houses all car rental firms at an airport — has been gaining ground in recent years. But the trend has run smack into the financial realities of the credit crunch. The first casualty? Seattle/Tacoma has suspended work on its $400 million consolidated rental center. … The Internal Revenue Service has set the 2009 per-mile driving rate at 55 cents. That means you can deduct 55 cents for each mile of business-travel driving you do.

Related Orbitz resources:

Joe Brancatelli is editor and publisher of JoeSentMe.com, a non-commercial Web site for business travelers. Copyright 2008 by Joe Brancatelli. Licensed by contract for Orbitz use.

Delta, JetBlue add international, Caribbean flights

Friday, November 21st, 2008

Business_travel
By Joe Brancatelli

Delta Keeps Expanding Its Overseas Presence: Since its 2005 bankruptcy, Delta Air Lines has slashed its domestic network and remade itself as an international carrier. And the new routes keep coming. Next June, it plans to launch nonstop flights to Paris from two new cities: Raleigh and Pittsburgh. The five weekly Raleigh flights start on June 2; the five weekly Pittsburgh flights begin the next day. Also next June, Delta will launch a new route to Africa: Atlanta-Cape Verde Islands-Monrovia, Liberia. Flights will operate weekly. … US Airways will bulk up its international network in May. From its hub in Philadelphia, it will add seasonal flights to Oslo and Birmingham, England. … Thai Airways has changed its mind again and will keep operating its Los Angeles-Bangkok nonstop flights. The service was due to end on October 31, but now will survive at least through January 31. … JetBlue Airways is branching out in the Caribbean. On December 18, it launches daily flights between Fort Lauderdale and San Juan. On February 1, it will add two daily flights from Fort Lauderdale to Nassau, Bahamas, and a daily flight from Orlando to Nassau. And beginning February 14, it will begin Saturday-only service between Boston and St. Maarten.

AIRPORT REPORT

Little Changes Mean a Lot: Continental Airlines and US Airways are trimming the size of allowable carry-on bags to 45 linear inches. Most U.S. carriers are already at 45 inches for carry-ons. … Global Entry, the Customs and Immigration Service’s trusted-travel program, had expanded to four more airports: Atlanta, Chicago/O’Hare, Los Angeles and Miami. The program launched earlier this year at New York/Kennedy, Washington/Dulles and Houston/Intercontinental. It permits returning U.S. travelers to skip passport-control lines. … Travelers who carry a Chase credit or debit card tied to the Continental OnePass program are now permitted to check one bag for free and are not charged the airline’s $15 first-bag fee. … Delta Air Lines, which merged with Northwest Airlines last month, has lined up the two carriers’ checked-luggage fees: $15 for the first bag, $25 for the second.

HOTEL HOT SHEET

Economy Be Damned: Another Burst of New Hotels Opens: If you thought the rocky economy would slow down the pace of new hotel openings, forget it. There are so many new properties in the pipeline that they just keep gushing forth. So get out your scorecard for these new outposts of your favorite brands. … In Boston, there’s a new 72-room Holiday Inn Express on Friend Street, across from the TD Banknorth Garden where the Celtics and Bruins play. … Sheraton has opened a 161-room property in the posh Chicago suburb of Northbrook, just 14 miles from O’Hare Airport. … Marriott has opened a 106-room TownePlace property in downtown Albany, the capital of New York State. … A former newspaper building has been converted to an 81-suite Candlewood Suites hotel in Terre Haute, Indiana. … W Hotels has opened its first hotel in Hong Kong. The 393-room property in Kowloon has a spa, fitness center, swimming pool and two restaurants. … Two new limited-service hotels opened in the Soho District of New York this week: The 150-room Four Points on Charlton Street and the 160-room Hampton Inn on Watts Street. … The former Radisson in Hampton, Virginia, has become a Crowne Plaza after a $4 million renovation. … Shangri-La has opened a 548-room hotel in Futian, in the Shenzhen province of China. … And there has been plenty of new action in the luxury sector, too. In the last few days, Four Seasons opened a 147-room property in Seattle; the Philippe Starck-designed SLS Hotel in Beverly Hills opened as part of the Starwood Luxury Collection; St. Regis opened a 120-room resort in Punta Mita, Mexico; and Inter-Continental turned the key on the 257-room Montelucia Resort, a swanky 34-acre spread in the Paradise Valley area of Scottsdale, Arizona.

ROUTE MAP

Southwest Introduces Something New in Minneapolis: Southwest Airlines, which already said that it would enter the Minneapolis market, has now launched something new to Northwest’s fortress hub: low fares. Southwest said this week that it would begin eight daily roundtrips between Minneapolis and Chicago/Midway on March 8 and the one-way fare is $69. That’s the 21-day advance-purchase price, of course, but consider that Northwest’s (and American’s and United’s) lowest one-way fare on the Minneapolis-Chicago/O’Hare route had been $426. The carriers’ cheapest fare before Southwest arrived was $376 roundtrip. Northwest isn’t sitting idly by, however. It is adding a few flights to its MSP-Chicago/O’Hare route. Northwest will operate about 20 flights a day in the market by February.

MILES & POINTS

More Cuts (and Upgrades) in the Major Frequent Travel Plans: Marriott Rewards couldn’t wait to tell folks that it was eliminating blackout dates on its hotel awards beginning on January 15. And Marriott was excited as all get out to say that the bonuses for Platinum Elite members would rise to 50 percent from the current 30 percent. But what it didn’t announce, much to the annoyance of sharp-eyed members, was that capacity controls on awards will remain, essentially negating the benefit of having no blackout dates. Also, the program added an eighth, and much more expensive, tier of hotels. The eighth tier includes more than a dozen of the most desired properties in major cities around the world. And the price of a popular choice of very frequent Marriott Rewards members, the 7-night-stay award, was raised. … And some good news: American has quietly dropped the $5 fee for claiming an AAdvantage frequent flier award. And Delta Air Lines and Northwest Airlines have eliminated fuel surcharge on award tickets. … On the other hand, United Airlines has increased the cost of some of its awards by as much as 40 percent. It has also switched its policy on upgrade awards: International tickets purchased at any fare can are now eligible for mileage upgrades. But the upgrades come with stiff cash co-pays of as much as $500.

NEED TO KNOW

On-the-Road Intelligence to Help You Travel Smarter: Remember all that crowing US Airways did earlier this year after it padded its schedule and shot to top of the on-time ratings? You are now cordially invited to forget it. The airline slipped to tenth among the 19 carriers in the Transportation Department’s on-time ratings for September. Also tumbling down the chart after a few months of improved operations: United Airlines, which finished 17th. Overall, the government says 84.88 percent of all flights arrived on-time (which is defined as within 15 minute of schedule). … United Airlines now wants to sell you luggage-shipping service. The airline’s new Door to Door service promises overnight delivery of luggage for prices that start at $149 a bag. But United isn’t stupid: The luggage will be shipped by FedEx, not United. … Detroit’s Book Cadillac, the hotel that once feted the kings of the car industry, has finally reopened. After a two-year, $200 million restoration, the hotel is now known as the Westin Book Cadillac. It originally opened in 1924, was one of Motown’s most notable hotels through the 1960s, fell into disrepair as Detroit cratered in the 1970s and tumbled into bankruptcy and closed in 1984. It stood empty, a blight in the heart of downtown Detroit, until reopening with a gala bash for charity last week.

Related Orbitz resources:

Joe Brancatelli is editor and publisher of JoeSentMe.com, a non-commercial Web site for business travelers. Copyright 2008 by Joe Brancatelli. Licensed by contract for Orbitz use.

TSA tightens airport ID requirements

Tuesday, July 1st, 2008


Ontheroad
Joe Brancatelli is editor and publisher of JoeSentMe.com, a
non-commercial Web site for business travelers.

IN-FLIGHT INDICATORS

Continental and United will join forces — eventually: United and Continental airlines couldn’t agree to merge, but they now plan to forge a wide-ranging alliance. Also included in the deal: Continental will leave the SkyTeam Alliance fronted by Delta, Northwest and Air France, and switch to the Star Alliance, which is fronted by Lufthansa, United and Air Canada. The Continental-United deal will include code-sharing, frequent-flier programs and airport-club reciprocity and recognition of each carrier’s elite frequent fliers.

But what it all means is unclear: The new alliance could take at least a year to consummate because Continental is tied to SkyTeam until nine months after the potential Delta-Northwest merger is consummated. Besides, the Transportation Department also must sign off on the Continental-United-Star Alliance tie-up. Also, two immediate questions of interest: What happens to US Airways ‘ participation in the Star Alliance? And will Continental, which currently requires 75,000 miles of flying for the Platinum level of its OnePass program, eventually boost the threshold to 100,000 to match the requirement of 1K status, the top level of United Mileage Plus?

SECURITY WATCH

No ID, no flying, says the TSA: The Transportation Security Administration says a "secret" law allows it to require you to show government-issued identification before boarding a flight, and the courts have agreed. Now the TSA says anyone who "willfully refuse(s)" to show ID will be denied boarding. In recent years, the TSA allowed travelers who refused to identify themselves to board flights after secondary, invasive and extra screening procedures. The agency says the no-ID, no-flight rule does not apply to travelers who have misplaced or lost their identification.

No, you’re not seeing things and airport, and city police departments have not beefed up their presence at the airport. All those new people with royal-blue shirts and metal badges? They’re just TSA screeners in their new uniforms, which were clearly designed to make you think they are law-enforcement personnel. The old TSA uniforms were white shirts with fabric shields. The TSA says the look is meant to command more respect from travelers. Needless to say, real police officers are not pleased with the TSA’s look-alike attire.

Read more "On the Road with Joe Brancatelli" at
roadwarrior.orbitz.com.

Related Orbitz resources:


Copyright 2008 by Joe Brancatelli. Licensed by contract for Orbitz use.

Brancatelli: Paperless boarding passes, airline cutbacks

Monday, June 16th, 2008


Ontheroad
Joe Brancatelli is editor and publisher of JoeSentMe.com, a
non-commercial Web site for business travelers.

ROAD WISDOM

Paper tickets are gone. Paper boarding passes are next: It’s more symbolic than real, but the airlines‘ worldwide trade group, the International Air Transport Association said that June 1 was the day that paper airline tickets were officially retired. That’s when E-tickets were supposed to become the worldwide standard, although not all carriers in the developing world are IATA members. The end of paper tickets — which used to cost airlines about $10 a passenger to "reconcile" and process — will also mark the moment when most of us start paying attention to the next paperless frontier: boarding passes.

At least two U.S. carriers, Continental and Northwest, and the Transportation Security Administration are testing electronic boarding passes. The boarding authority is sent by the airline to your cellphone or smartphone/PDA and the TSA scans the bar code from the device’s screen. Air Canada is testing paperless boarding passes, too. And at least three major international carriers, Lufthansa, All Nippon and bmi, are also testing paperless boarding passes. In fact, Lufthansa says that it will introduce electronic boarding passes on most German domestic routes by mid-summer.

ROUTE MAP

All the cuts that are fit to print: The surging price of oil has led the airlines to plan deep cuts in their route networks and service offerings. American Airlines, which has been shrinking for years, is picking up the pace on its cutbacks. It promises to be about 10 percent smaller by the end of the year. What’s going? So far, the airline has announced it will drop two long-haul routes from its Chicago hub (Buenos Aires on September 1 and Honolulu on January 5) and two point-to-point nonstop (Boston-San Diego on September 3 and New York/Kennedy-London/Stansted on July 2). Also going: a huge, but as yet undefined, chunk of its Caribbean hubs in Miami and San Juan.

Horizon Air, the commuter carrier of Alaska Airlines, is dropping two routes (Butte-Seattle and Billings-Portland), reducing frequencies on eight more and combining its Boise nonstops to San Jose and Sacramento into a Boise-Sacramento-San Jose service. US Airways eliminated free snacks on domestic coach flights June 1.

Meanwhile, United Airlines said this week that it will shrink dramatically during the next 18 months. Among the cuts: grounding about 100 planes (all of the airline’s Boeing 737s and a half-dozen Boeing 747s). Also going: Ted, the all-coach airline-within-an-airline concept. Ted routes that survive the airline-wide domestic capacity cut of about 17 percent will be served with United Express commuter flights or traditional United jets configured with first, Economy Plus and coach seats. The capacity cuts (about 5 percent of United’s international seats will go, too) include abandoning the Los Angeles-Hong Kong route, sharp reductions at the Denver hub, and the end of all flights to/from Anchorage.

Continental Airlines is shrinking, too. By the end of the year, domestic departures will be down 16 percent and there will be about 4 percent fewer international flights. The airline is dumping 67 of its oldest Boeing 737s.

Read more "On the Road with Joe Brancatelli" at
roadwarrior.orbitz.com.

Related Orbitz resources:


Copyright 2008 by Joe Brancatelli. Licensed by contract for Orbitz use.

Brancatelli: Air Midwest closure affects small airports

Sunday, June 1st, 2008

Ontheroad
Joe Brancatelli is editor and publisher of JoeSentMe.com, a
non-commercial Web site for business travelers.

AIRPORT REPORT

Small-town airports take a hit as Air Midwest folds: Air Midwest, one of the commuter carriers controlled by Mesa Air, is throwing in the towel. That means 16 small airports will be losing flights and service operated by three Big Six airlinesUS Airways, Delta and  United — will be disrupted. On May 23, Air Midwest ended its flights to Lewisburg, West Virginia; DuBois and Franklin, Pennsylvania; and Athens, Georgia. On June 1, it will end flights to Ely, Nevada; Merced and Visalia, California; Prescott and Kingman, Arizona; and Farmington, New Mexico. A month later, Air Midwest gives up the ghost completely and abandons six Midwest airports: Columbia, Kirkland and Joplin, Missouri; Grand Island and McCook, Nebraska; and Little Rock, Arkansas. Check your scheduled carrier carefully if you use any of these airports. … British Airways’ Terminal Five at London’s Heathrow Airport has settled down. So the airline has now decided to move another tranche of flights into T5 beginning on June 5. Included are the airline’s flights to and from New York and Phoenix. Flights to and from Los Angeles, San Francisco, Miami and Vancouver are already using Terminal 5. The timeline for the switch of other U.S. and Canadian flights as well as the rest of BA service into T5 will stretch into next year.

SECURITY MATTERS

Easier entry? Maybe: The Department of Homeland Security has finally begun testing Global Entry, a program designed to offer returning U.S. citizens speedy, automated clearance through Customs and Immigration Enforcement formalities. Now up and running at New York/Kennedy, Washington Dulles, and Houston Bush, Global Entry is meant for what DHS calls "pre-approved, low-risk travelers." They will be permitted to use special automated kiosks to bypass ICE inspection. Travelers must pay a $100 fee and submit to a background check and pre-interview before acceptance. And in typical governmental fashion, even pre-screened and accepted Global Entry members may nevertheless be subject to secondary checks after using the bypass kiosks. For more information, consult the Global Entry Web pages. … Atlanta has chosen Clear to test a registered traveler program at Hartsfield Airport. But when or if there will ever be a test remains to be seen. Atlanta is building four new general-use security checkpoints this summer and there is no timeline for starting the Clear program. … The Transportation Security Administration’s self-select lanes have opened in Minneapolis/St. Paul. Travelers can choose from black "expert" lanes, as well as lines for casual fliers and families. … A new terminal has opened at Rome’s Fiumicino Airport. The facility, designated Terminal 5, is for supposedly high-risk flights that require extra security. That means flights operated by U.S. airlinesAmerican, Continental, Delta, United and US Airways — and El Al of Israel. Flights arriving from the U.S. and Israel use Rome’s existing international terminal, but the departures are now from T5.

(more…)

Donate to earthquake relief, earn Northwest miles

Thursday, May 29th, 2008

Northwest
Northwest Airlines
is offering an incentive to travelers who contribute to earthquake relief efforts in China.

Donors who give $50 or more directly to the Salvation Army (or another Northwest AirCares partner) can receive 500 WorldPerks Bonus Miles.

Just mention the Northwest AirCares program and provide your WorldPerks account number when you make your donation. To make sure you get credit, save your receipt and send a copy, with your WorldPerks number, to aircares@nwa.com.

Travelers also can also donate miles to the Salvation Army, and Northwest will match transfers up to a total of 1 million miles. To transfer miles or get more information, visit the NWA site.

United Airlines also is offering 500 bonus miles to frequent fliers who donate to earthquake relief efforts.

Related Orbitz resources:

Brancatelli: New airline routes, airport security changes

Tuesday, May 27th, 2008

Ontheroad
Joe Brancatelli is editor and publisher of JoeSentMe.com, a
non-commercial Web site for business travelers.

INTERNATIONAL AGENDA

As Alitalia fades, competitors move into Milan: Eternally troubled Alitalia has slashed service at its once-imposing
hub at Milan’s Malpensa Airport. That has opened a window for a
well-run private Italian airline, Air One, to bulk up there. Among Air
One’s first new routes: nonstop flights to Boston Logan and
Chicago O’Hare. The Boston flights launch June 14; Chicago service
begins a week later. Air One will use two-class Airbus A330s on the
routes, but other details haven’t been announced.

Meanwhile, Lufthansa
will open a small hub at Malpensa next year. Flights will be operated
on intra-Europe routes with regional jets owned by Lufthansa’s Air
Dolomiti subsidiary. … United Airlines continues to delay the launch of
its San Francisco-Guangzhou flights and now we know why. The Boeing 777
it was going to use on the China route is being diverted to launch
flights between its Washington Dulles hub and Dubai. The same day it
wants to begin flights between Dulles and Moscow. Aircraft for that
route will come from seasonal cuts on other routes.

Northwest
Airlines
says that it will begin daily flights between Seattle and
Beijing on March 1 using Airbus A330s. Hainan Airlines will launch on
that route next month.


NEW AND NOTABLE

A better way to do security checkpoints: The Transportation Security Administration has expanded its Self-Select
Lanes
to a dozen airports. The program allows travelers to chose the
"black diamond" expert line, a blue line for casual fliers who are less
experienced or a green line for families. The lanes recently began
operation in Pittsburgh and Milwaukee. They also are functioning at
Boston Logan, Chicago O’Hare, Spokane, Cincinnati, Raleigh,
Houston Hobby, Dallas Love Field and Oakland. The program was launched
earlier this year in Denver and Salt Lake City.

Add Japan Airlines to
the list of carriers rolling out a "fourth" class — the so-called
premium economy sections located between coach and business class.
Seats are arranged in a 2-4-2 configuration and are 19 inches wide with
38 inches of legroom. The cabin, first installed last December on
Tokyo-London flights, began popping up on Paris flights last month. JAL
will add the cabin on flights to New York Kennedy beginning August 1
and on flights to San Francisco on September 1.


NEED TO KNOW

On-the-road intelligence to help you travel smarter: Bankrupt and reorganizing Frontier Airlines will face even more
pressure from Southwest Airlines at its home base of Denver. Beginning
August 4, Southwest will launch two daily flights to Sacramento and a
daily nonstop to Fort Lauderdale. Southwest will also add a flight to
New Orleans.

(more…)