Orbitz Blog

Articles Tagged ‘airline tickets’

United Airlines cuts fares — by accident

Friday, May 16th, 2008

Travelers booking United Airlines flights caught a break Thursday after the airline inadvertently cut airfares on its domestic routes.

According to the Wall Street Journal, prices on airline tickets dropped as much as $130 because United didn’t add fuel surcharges. A United spokeswoman attributed the temporary price drop to "human error."

What happens when airlines merge?

Monday, March 10th, 2008

Plane
By Michael Banko

I’m sure many of you are wondering what will happen with airline tickets you’ve already purchased should a merger occur within the airline industry. A possible merger between Delta and Northwest has been talked about for weeks. Though there are no hard rules, and airlines can’t comment directly, I’ve experienced past mergers and here’s how they affected my travel:

  • At the very outset, I never noticed an immediate change in front-line operations. It takes time to coordinate such efforts. All of my previously purchased airline tickets were honored.
  • I have never heard of a carrier not honoring already purchased airline tickets. Sometimes the actual carrier providing the flights may change, but this is rare, particularly in the near term. The one time I had tickets purchased 6 months prior to travel, I did experience some minor changes to my travel itinerary.
  • I have experienced actual flight and time changes even for more recent travel, but they were generally very minor. Once when a time change did cause a problem for me, the carrier promptly resolved the issue.
  • On one trip, the merged airline no longer provided flights to the city I was flying to. The airline provided tickets on another carrier at no cost to me.
  • Frequent-flier points in accounts I’ve held in other mergers have always been transferred into the "surviving" or "revised" program.
  • My "Elite" status in the frequent-flier program has always been transferred along with the points.
  • Fare rules for changes and/or cancellations have remained the same as for the originally purchased airline tickets. Actually, I was allowed a little leniency in terms of making a change to one of my tickets.
  • The biggest negative: Some routes I travel regularly saw substantial increases in everyday airfares. But, competition eventually caught up, and the fares leveled out.

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Michael Banko merchandises all Orbitz airline offers. It coincides well with his never-ending quest for that ONE BEST FARE!  Be on the lookout …

US Airways adds $25 fee for second checked bag

Tuesday, February 26th, 2008

Us_airways_otb
Travelers should prepare to spend a little extra if they’re checking more than one bag on US Airways flights.

The airline announced Tuesday it will begin charging passengers $25 for each second
checked bag, starting in May.

The service fee, similar to one announced by United Airlines earlier
this month, will affect travel on or after May 5, 2008, with airline tickets purchased
on or after February 26, 2008.

The policy will apply to all flights within the United States and to and from Canada, Latin America, the Caribbean and Europe. 

Fees will be waived for all Dividend Miles Preferred members, confirmed
First Class and Envoy passengers, Star Alliance Silver and Gold Status members,
active military personnel (in uniform with identification, unaccompanied minors
and people checking assistive devices.

The fee will not be included in airfares, so customers will have to pay at an airport kiosk with a credit card or at
the check-in counter with a credit card, check or cash.

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United Airlines to charge extra for second checked bag

Monday, February 4th, 2008

Airline_united
United Airlines
plans to charge a $25 service fee for many travelers who check a second bag on domestic flights.

The fee, which takes effect on May 5, applies to passengers who purchase nonrefundable, economy-class airline tickets for travel within the United States and to or from Canada, Puerto Rico and other U.S. territories.

Travelers with at least Premier-level status in the Mileage Plus program or Silver status with Star Alliance partners will not be charged the fee.

The new policy only affects travelers who purchased plane tickets on or after February 4, 2008.

Since the fee is not included in airfares, travelers will be able to pay by credit card at the self-service kiosk or at the check-in desk. United said only about one in four customers check a second bag.

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