Orbitz Blog

Articles Tagged ‘airline tickets’

New DOT rules make it easier to see “real” airfares

Tuesday, January 24th, 2012

The price is right: New DOT rules provide more up-front details about airline fees and surcharges.

By Mark Chesnut

Beginning Jan. 26, new rules from the U.S. Department of Transportation (DOT) should make it a bit easier when shopping around for the best airfare. Consumer advocates are hailing a new consumer rule, designed to enhance protections for air travelers, that will require all government taxes and fees to be included in every advertised fare. (more…)

Carded: How to get elite airline perks from credit cards

Wednesday, December 28th, 2011

Getting carded: elite benefits are available with some -- but not all --airline credit cards. Photo: LatinFlyer.com

By Mark Chesnut

The writing on the wall indicates that it may become harder for many travelers to reach elite level status with their preferred airlines, thanks to new status thresholds and, at some carriers, changes that will base mileage accrual on the fare paid rather than the mileage flown. (more…)

Moving up: How to get hotel and airline upgrades

Thursday, December 8th, 2011

At the Best Western Plus Hospitality House in New York, a corner room with a view is an ideal upgrade.

By Mark Chesnut

Whether it’s a seat at the front of the plane or a nicer hotel room, few travelers would turn down a free upgrade. But how do you snag these elusive — and complimentary — delights? Here are a few tips and strategies to help you along. (more…)

Comparing airline club lounges: price and accessibility

Tuesday, September 27th, 2011

Airport oasis: the Delta Sky Club

By Mark Chesnut

Whether you’re looking for a quiet place to relax at the airport or somewhere to get business done in between flights, airline clubs can be the closest thing to an oasis of calm at the airport. Here is a sample of what you can expect to pay at the major airline’s lounges — and what you can expect to get for the money (elite-level members of an airline’s frequent flyer program often can take advantage of a reduced club membership fee; rates listed). (more…)

The frugal flier: Summer airfares under $200

Tuesday, May 17th, 2011

Fly to San Diego beaches for a glowing sunset. Credit: Bill Kuffrey.

By Derek Brown

Call 2011 the summer of airfare limbo. In a random sample, we found tickets from $85 to $199, proving that travelers can still snag round-trip  flights less than $200. The trick is to be flexible and consider traveling during off-peak times and days. And here’s even more good news: Some fares so cheap that they’ll cost less than a tank of gas to your chosen destination.

(more…)

DOT tries to level the playing field for passengers

Wednesday, July 14th, 2010

Travel. By Cordey

Passengers bumped from their flights could see increased compensation, something our lonely traveler could have used. Credit: Cordey.

By Joe Brancatelli

The Department of Transportation (DOT) has rolled out another series of passenger protections that could become effective as early as the fall. Here’s a quick summary: (more…)

Travel insurance, refund program ease travel anxiety

Wednesday, March 18th, 2009

Here's some reassuring news for people who are hesitant to book airline tickets or make vacation plans because of concerns about the economy and their jobs.

JetBlue has launched a program to protect customers who get laid off. The airline will refund an airline ticket, minus any booking fees, for passengers who involuntarily lose their full-time jobs after February 17, 2009. The program applies to JetBlue flights booked between February 1 and June 1. See details

Orbitz honors the JetBlue program and offers a travel insurance policy to help protect travelers from job layoffs and other unexpected issues, like sudden illness or extended travel delays.

There's also Orbitz Price Assurance. Under this exclusive program, if another customer books your same flight for less, Orbitz will send you the difference in cash, between $5 and $250 per traveler. It's automatic. No need to call, e-mail or fill out forms. Expect to receive a refund check about 30 days after your trip.

Related Orbitz resources:

Winter travel tips for fliers

Thursday, December 18th, 2008

Wintertraveltips When the snow starts drifting down, you want to be relaxing by the fireplace, perhaps sipping hot chocolate in a mountain ski lodge — not stranded in a cramped airport corridor because of a delayed flight.

There’s nothing like overcrowded terminals, impossibly long delays, harried airline workers and the dreaded airport sleepover to ruin your travel experience.

But a little planning will go a long way toward helping you avoid those winter travel travails. The more prepared you are, the easier it will be for you to get through the airport and start your vacation.

That preparation includes monitoring weather reports and checking the Flying Forecast, where Orbitz air-traffic analysts provide round-the-clock updates on flight delays at major airports across the U.S.

Flexibility pays

If it looks like weather might become an issue, remember that your carrier may let you change your airline tickets without paying a change fee. Airlines increasingly do that when bad weather sets in. So if you’re flexible, and you know a storm is coming, contact your airline to see what its waiver policy is.

One way to limit the risk of snow-related delays is to schedule flights early in the day, when equipment is more likely to be at the gate and ready to fly, and before the flight cancellations accumulate and airlines start scrambling to rebook passengers.

Preparation applies to packing, too. Since you may not have access to your checked baggage if you get stuck at an airport hub, make sure you put everything you’ll need over the next 24 hours — clothing, medication, toiletries (in 3-ounce travel sizes in keeping with the TSA’s 3-1-1 policy) — in your carry-on.

Also make sure you set up OrbitzTLC Alerts, which provide free updates about gate changes, flight delays and cancellations. Get these alerts by phone, on your computer or PDA. Plus, you can sign up 6 others to receive your alerts, such as the person picking you up at your destination or a colleague waiting for your arrival to start a meeting.

What’s the holdup?

Heavy snow, of course, is typically the biggest offender when it comes to flight delays, as poor visibility, along with plowing and treating of runways, limits the number of planes that can land every hour.

Even if snow is light, a combination of wind and snow can severely hamper visibility.

Another key factor is plane deicing, which happens when there’s a mixture of freezing temperatures and fog or precipitation. Delays can last at least 30 minutes or longer, depending on how well prepared an airport is for deicing measures.

The same goes for snow. Just because you’re flying into or out of an airport that’s more likely to see snowy conditions doesn’t necessarily mean you’re more likely to see delays. In fact, some of those airports may be better equipped to handle a snowstorm and send planes on their way.

And even if your airports aren’t affected by the weather, that doesn’t mean you won’t feel a ripple effect. If there’s a major storm in the East, for example, be prepared across the country for possible delays and cancellations.

So go ahead and book the flights for your winter vacation. Just be flexible and take advantage of the resources available to help make your travel easier.

Related Orbitz resources:

Do you need travel insurance?

Friday, November 7th, 2008

travel insurance
Thinking about getting travel insurance, but you’re not sure if you need it? That’s a pretty common concern for travelers trying to weigh what can be considerable benefits against the extra expense.

In addition to covering at least part of your costs if you have to cancel your trip, travel insurance also can cover emergency medical expenses and emergency evacuation expenses.

Orbitz employee Paul Rattin got travel insurance before his recent trip to Tanzania.

“The whole time there it just felt comforting knowing if something happens there’s someone looking out for me,” he says.

Travel insurance fees are typically calculated as a percentage of your total trip or airline ticket cost. Orbitz provides travel insurance through

Allianz Global Assistance, which offers several levels of coverage.

Airline Ticket Protector, for example, is designed specifically for travelers purchasing airline tickets. It covers non-refundable ticket costs for up to $3,000 if you have to cancel your trip due to a medical emergency, bad weather, strikes and more. You also have access to a 24-hour hotline.

Ticket Protector Plus is designed for international airline travelers, with trip cancellation coverage, emergency medical coverage, medical transportation and concierge service — which offers help with restaurant tips, theater tickets and booking golf tee times.

Trip Protector Plus covers trip cancellation or interruption but also includes emergency medical or dental care, emergency medical transportation, coverage for lost, delayed or damaged baggage and rental car coverage.

Allianz Global Assistance also preauthorizes hospitals across the globe, so you’ll know you’re going to receive quality care while traveling abroad.

Those are just a few of the travel insurance options. Visit Orbitz.com for more information. You can purchase insurance here or while booking a trip on Orbitz.

Related Orbitz resources:

Detroit, JFK, Raleigh, Indianapolis airports get new terminals

Wednesday, October 1st, 2008

CheapairfaresrduBy Joe Brancatelli

When Detroit Metro opened its long-awaited North Terminal in the middle of September, it started a unique, two-month period of airport premieres. JetBlue Airways plans to open its Terminal 5 at its hub at New York/Kennedy on October 22. Raleigh-Durham will open Terminal 2 on October 26. It replaces the 20-year-old American Airlines Terminal, which has outlived its usefulness now that American no longer operates a hub in Raleigh. And on November 11, Indianapolis International will move the entire airport’s terminal operation to a new building nestled between its primary runways. The first to open, Detroit’s North Terminal, is designed for airlines that aren’t members of Skyteam, which are housed in the 6-year-old McNamara Terminal, home of Northwest Airlines. The city of Detroit will shutter and demolish the Smith and Berry terminals now that the new North Terminal has opened.

MONEY MATTERS

The battle over fees around the continent: An interesting battle over fees and surcharges has broken out in Canada. Air Canada has dropped its second-bag fee of $25. Air Canada also has announced that it would "incorporate" its $20-60 fuel surcharges into its base airfares for domestic and transborder U.S. flights. But WestJet has one-upped Air Canada’s move by dropping its fuel surcharges altogether. (WestJet has never had a second-bag fee.) … But what happens in Canada apparently stays in Canada because bag fees continue to rise in the United States. Effective November 1, Frontier Airlines will charge $15 for the first checked bag. Elite frequent flier program members are exempt, however. Meanwhile, United Airlines, which started the whole baggage-fee game back in February, has upped its charges again. Beginning November 10, United will charge $50 to check a second bag.

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Joe Brancatelli is editor and publisher of JoeSentMe.com, a non-commercial Web site for business travelers.

Copyright 2008 by Joe Brancatelli. Licensed by contract for Orbitz use