There was no "WIFI" in the whole hotel for 3 days that we stayed there. I would go the front desk & ask about no WIFI at least 4-5 times a day & their response was "We are working on it" which was bunch of BS. On the last day the check out was at 11:00 am, & at 11:05 t& they start calling my room saying you have to leave NOW. After the 3rd phone call, I went off on them & told them, they should put this much effort to fix the Wifi, rather then calling people every 5 min to leave. I will never stay at that hotel again & I hope you do the same.
The outside walk area was pretty and nice. The staff were great; they were very friendly and helpful. The shuttles to the station and mall were fantastic. Great job.
Love staying here. Great and friendly staff! Definitely coming back on my next vacation!
Very nice hotel about 15 minutes away from the airport. Excellant customer service. Stay comes with free breakfast buffet featuring both Western and Japanese food. Across the highway from the hotel is a small Japanese temple, the Oyama Shrine. It's a 10 minute walk from the hotel, using a highway overpass.
The hotel Lobby is quite nice but guest room is like “nah....”. Well, you pay what you get, that is really true.
The staff was extraordinary and the shuttle service to the airport, train and shopping mall was so convenient. The hotel was quiet and therefore peaceful.
While much of the staff only spoke a little English, they made everything quite easy, from arraigning airport check in to meals to airport drop off. I travelled with a couple who frequented Marita and this is their favorite hotel here for that
The property is listed as pet friendly. When I arrived with the pet I had, they told me they do not accept pets. I was in shock, I felt trapped because I had no way of knowing where the nearest pet friendly hotel was. The staff looked into their policy, they allowed me to stay if I left a $50 deposit. which I gladly did. At checkout, they immediately went us stairs to my room to check the condition of the room and they gave me back the $50 deposit. I thanked them for their cooperation and I left happy.
Within a short walk of Omote-sandō, Narita Gateway Hotel is within 2 miles (3 km) of Sakura-no-Yama Hill. This 307-room, 3-star hotel has conveniences like free in-room WiFi, a free airport shuttle, and a gym.
Enjoy a bite to eat at Senses, the hotel's onsite restaurant. Start each morning with buffet breakfast, available for a fee from 6 AM to 9:30 AM.
20-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Other amenities include refrigerators, safes, and phones.
Guests of Narita Gateway Hotel enjoy features like a gym, free WiFi in public areas, and laundry facilities. There's RV, bus, and truck parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Additional amenities include a garden, a gift shop, and a vending machine.
There was no "WIFI" in the whole hotel for 3 days that we stayed there. I would go the front desk & ask about no WIFI at least 4-5 times a day & their response was "We are working on it" which was bunch of BS. On the last day the check out was at 11:00 am, & at 11:05 t& they start calling my room saying you have to leave NOW. After the 3rd phone call, I went off on them & told them, they should put this much effort to fix the Wifi, rather then calling people every 5 min to leave. I will never stay at that hotel again & I hope you do the same.
The outside walk area was pretty and nice. The staff were great; they were very friendly and helpful. The shuttles to the station and mall were fantastic. Great job.
Love staying here. Great and friendly staff! Definitely coming back on my next vacation!
Very nice hotel about 15 minutes away from the airport. Excellant customer service. Stay comes with free breakfast buffet featuring both Western and Japanese food. Across the highway from the hotel is a small Japanese temple, the Oyama Shrine. It's a 10 minute walk from the hotel, using a highway overpass.
The hotel Lobby is quite nice but guest room is like “nah....”. Well, you pay what you get, that is really true.
The staff was extraordinary and the shuttle service to the airport, train and shopping mall was so convenient. The hotel was quiet and therefore peaceful.
While much of the staff only spoke a little English, they made everything quite easy, from arraigning airport check in to meals to airport drop off. I travelled with a couple who frequented Marita and this is their favorite hotel here for that
The property is listed as pet friendly. When I arrived with the pet I had, they told me they do not accept pets. I was in shock, I felt trapped because I had no way of knowing where the nearest pet friendly hotel was. The staff looked into their policy, they allowed me to stay if I left a $50 deposit. which I gladly did. At checkout, they immediately went us stairs to my room to check the condition of the room and they gave me back the $50 deposit. I thanked them for their cooperation and I left happy.
