Hotel details


Room Availability

There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

   

RIU Caribe All Inclusive

User score 3.9 out of 5 See all reviews
Kukulcan Blvd. Km. 5.5 Hotel Zone,Cancun, Mexico 77500
special offer

2 Kids up to 12 Stay and Eat FREE

View all promotions and terms

Book this hotel
from 117 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Dec 22, check-out Dec 24

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

Located directly upon a beautiful and calm beach between the multicolored Caribbean Sea and azure Nichupte Lagoon. this resort is a short distance from golf, shopping, dining and nightlife and only 30 minutes from Cancun's international airport.

Minimum Age: At least one person of 21 years old in every room. The Hotel reserves the right of admission and therefore we may not allow any room in which all guests are younger than 21 years. ***No Student groups under 21 years or "Spring Breakers" are accepted all year round***

Riu Caribe offers 506 spacious guestrooms located in a nine-story building featuring a variety of amenities and services to satisfy the most discerning guest. All of our tastefully appointed guestrooms offer breathtaking Caribbean views from your own private balcony or terrace.

Standard guestroom amenities include private oversized bathrooms with marble decor, hair dryer and vanity mirror, central air conditioning, ceiling fan, direct dial telephone, color TV via Satellite, alarm clock radio, mini-bar and safe deposit box.

Hotel Riu Caribe offers nightly live entertainment ranging from spectacular shows to live music and dancing, daily poolside activities for adults and children coordinated by our friendly entertainment supervisors plus a fully equipped fitness center featuring sauna, and Jacuzzi, lighted tennis courts, beach volleyball, introductory scuba diving lessons, snorkeling equipment plus non-motorized water sports equipment including windsurfing, sailboats, kayaks and body boards available with surcharge. Come to the Hotel Riu Caribe offering a luxurious accommodations and distinguished service.

Hotel Amenities: Beachfront property, Gym, table tennis, beach volleyball, Aerobics, Airgun shooting, Two tennis courts, Sauna, Jacuzzi & steam bath, Windsurfing catamaran, body boarding, canoeing, snorkeling equipment, Introductory scuba lesson, Daytime entertainment program for kids. Daytime entertainment program for adults, Live music, shows and Riu evening program, Assorted water sports available, Three specialized restaurants, Local and imported beverages served 24 hours a day, Snacks 24 hours a day, Special evenings theme buffet, Golf nearby.

Renova Spa, coupled with the relaxing setting of Cancun, provides the ideal retreat from your daily routine. Renova Spa is focused on providing guests with moments of relaxation and satisfaction they went on vacation to find. Our programs are designed to provide splendid comfort and rest through treatments, therapy and advanced body care.

Minimum Age: At least one person of 21 years old in every room. The Hotel reserves the right of admission and therefore we may not allow any room in which all guests are younger than 21 years. This situation can have serious consequences and should be avoided at any cost. ***No Student groups under 21 years or "Spring Breakers" are accepted all year round***

Maximum Occupancy: In all RIU hotels and room categories (unless specified otherwise) the maximum occupancies are 4 bodies in room, either 3 Adults + 1 Child or 2 Adults + 2 Children. Four adults are not permitted. All bodies in room will fit on existing bedding, any special request remains upon availability. Children and third adult will sleep in existing bedding.

Discounts : Children under 2 years stay & eat free. Their age must be specified in the Booking.

Honeymooners: Will receive a surprise gift in their room upon arrival. Certificate of Marriage will be required upon arrival.

Special requests : Any special request such a extra beds, roll aways , cribs, room next door , remains upon availability of the hotel . Guests will be informed at check in.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 22, check-out Dec 24

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.9 out of 5

(143 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: Kukulcan Blvd. Km. 5.5 Hotel Zone, Cancun, Mexico  77500  

 
 

Area served

Cancun, Mexico

Area airports

Cancun International Airport - 15 Miles

Description

Beachfront location in the famous Cancun's resort area.

Amenities

  • Free Parking
  • Health Club
  • Handicapped rooms/facilities
  • Restaurant
  • Internet Access
  • Spa services
  • Pool
  • Conference Facilities
  • Meeting/banquet facilities
  • Wireless internet
  • Fitness room
  • High Speed Internet

Dining

Snack Bar

Snack food.

Maria Margarita

Maria Margarita restaurant for dinner featuring a la carte gourmet Mexican specialties prepared in our own unique style.

Pizzeria

Italian Restaurant

Gaviotas

Beachfront Restaurant & Snack bar daily International Cuisine is offered in Gaviotas.

Lobby Bar

Start your evening in our popular and fun-filled lobby bar. Sip a pleasing cocktail while enjoying a magnificent Caribbean sunset and the latest rhythms of our house band.

Albatros

The main restaurant offering breakfast, lunch and dinner, our buffet style restaurant. Non smoking section available.

Theatre Bar

Enjor the Theatre bar watching the Riu Theme Shows

Pool & Swim up Bar

Enjoy a refreshing tropical cocktail at our pool bar. Open daily

Shangri-La

Asian Restaurant, buffet for dinner.

Sport Bar

Alcoholic and non-alcoholic beverages.

Meeting facilities

Meeting & Banquet facilities for groups up to 450 people. Free wireless Internet access (Lobby area and meeting rooms)

Please enter check-in and check-out dates to the right to select a room

Deluxe Room

Standard guestroom amenities include two double beds or one king bed, private oversized bathrooms with marble decor, hair dryer and vanity mirror, central air conditioning, ceiling fan, direct dial telephone, color TV via satellite, alarm clock radio, mini-bar and liquor dispenser (restockable), balcony or terrace. safe deposit box.

Junior Suite

Junior suite guestroom amenities include one king or two double beds, living room area, private oversized bathrooms with marble decor, hair dryer and vanity mirror, central air conditioning, ceiling fan, direct dial telephone, color TV via satellite, alarm clock radio, mini-bar and liquor dispenser (restockable), safe deposit box, balcony or terrace.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 22, check-out Dec 24

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.9 out of 5

(143 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

4 out of 5

Quick tip

Excellent Experience!!!!

PA Traveler Nov 23, 2009

This is a very good property located away from other resorts. The beach is blocked at both sides of the resort. After a few ... days we started going to the Riu Cancun to eat as the buffets were much better. The Riu Caribe has 3 restaurants that take reservations. You have to make your request starting at 7 am. They have many tables at each restaurant but take limited reservations. We ate at the Mexican restaurant and there were only 5 tables being used out of probably 50 yet they tell people they are full. I wonder if they base how many people to let into the restaurants on how full the hotel is. The only brand name liquor I saw was Jim Beam and Bicardi Rum. Everything else was off brands.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
3
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples

Money savers tip

From this hotel you will either have to take a cab or the bus. I recommend the bus. They run every couple of minutes and they cost only $1 per person. They cabs seem to think that no matter where they go it's $10.00.


Expand full review

Score

4 out of 5

Quick tip

great hotel for the price

david and joanne Nov 15, 2009

Would recommend to a friend!

hotel was great.grey line never showed up to arrange my transfer to air port.i had to call to make arangements.but the hotel ... was great,staff was exceptional food was the best.need to get a better company for cancun rep.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Shopping tip, Long Walk

take the bus to cancun market 28 15 pesos for two people.you can pick the bus up for the return trip at wall mart. best deal on tequila at wall mart


Expand full review

Score

2 out of 5

Quick tip

You get what you paid for...

Traveling Mom Oct 27, 2009

Maybe its just me being hotel snobby. The rooms smelled like a old wooden cabinets, bed hard as a brick, and my friends ... toilets didnt flush. Food was buffet style so you did have some good stuff but not to die for. The asian resturant you need to make a reservation for was worse than chinese take out but the mexican resturant the food was good. If you are a picky eater like myself this is not the place to stay. The up side is there is a 24 hour bar open so you can always have a drink. Make sure you eat before dinner is cut off because your only chice of food in the middle of the night is a cold mystery meat burger and nachos. If you are looking for a quiet resort to bum around and dont plan on much partying then this is not the place for you.Upgrade stay at the RIU Cancun.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
4
Maintenance:
2
Location:
4
Room cleanliness:
2
Hotel Staff:
2
Value:
5
Dining options:
2

Traveler type: Couples

Money savers tip

If you plan on going to Isla Mujeres take the ferry in the Cancun Downtown to the right from the hotel. It is cheaper and hours are longer.


Expand full review


See all 143 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Money savers tip

From this hotel you will either have to take a cab or the bus. I recommend the bus. They run every couple of minutes and they cost only $1 per person. They cabs seem to think that no matter where they go it's $10.00.

--PA Traveler, Pittsburgh, PA Nov 23, 2009

Shopping tip, Long Walk

take the bus to cancun market 28 15 pesos for two people.you can pick the bus up for the return trip at wall mart. best deal on tequila at wall mart

--david and joanne, cleveland ohio Nov 15, 2009

Money savers tip

If you plan on going to Isla Mujeres take the ferry in the Cancun Downtown to the right from the hotel. It is cheaper and hours are longer.

--Traveling Mom, Houston Texas Oct 27, 2009

See all quick tips

Reviews from our customers

Overall score

3.9 out of 5

(143 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Quick tip

Excellent Experience!!!!

PA Traveler Nov 23, 2009

This is a very good property located away from other resorts. The beach is blocked at both sides of the resort. After a few ... days we started going to the Riu Cancun to eat as the buffets were much better. The Riu Caribe has 3 restaurants that take reservations. You have to make your request starting at 7 am. They have many tables at each restaurant but take limited reservations. We ate at the Mexican restaurant and there were only 5 tables being used out of probably 50 yet they tell people they are full. I wonder if they base how many people to let into the restaurants on how full the hotel is. The only brand name liquor I saw was Jim Beam and Bicardi Rum. Everything else was off brands.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
3
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples

Money savers tip

From this hotel you will either have to take a cab or the bus. I recommend the bus. They run every couple of minutes and they cost only $1 per person. They cabs seem to think that no matter where they go it's $10.00.


Expand full review

Score

4 out of 5

Quick tip

great hotel for the price

david and joanne Nov 15, 2009

Would recommend to a friend!

hotel was great.grey line never showed up to arrange my transfer to air port.i had to call to make arangements.but the hotel ... was great,staff was exceptional food was the best.need to get a better company for cancun rep.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Shopping tip, Long Walk

take the bus to cancun market 28 15 pesos for two people.you can pick the bus up for the return trip at wall mart. best deal on tequila at wall mart


Expand full review

Score

2 out of 5

Quick tip

You get what you paid for...

Traveling Mom Oct 27, 2009

Maybe its just me being hotel snobby. The rooms smelled like a old wooden cabinets, bed hard as a brick, and my friends ... toilets didnt flush. Food was buffet style so you did have some good stuff but not to die for. The asian resturant you need to make a reservation for was worse than chinese take out but the mexican resturant the food was good. If you are a picky eater like myself this is not the place to stay. The up side is there is a 24 hour bar open so you can always have a drink. Make sure you eat before dinner is cut off because your only chice of food in the middle of the night is a cold mystery meat burger and nachos. If you are looking for a quiet resort to bum around and dont plan on much partying then this is not the place for you.Upgrade stay at the RIU Cancun.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
4
Maintenance:
2
Location:
4
Room cleanliness:
2
Hotel Staff:
2
Value:
5
Dining options:
2

Traveler type: Couples

Money savers tip

If you plan on going to Isla Mujeres take the ferry in the Cancun Downtown to the right from the hotel. It is cheaper and hours are longer.


Expand full review

Score

5 out of 5

awesome time...great value

NJ Oct 27, 2009

Would recommend to a friend!

we stayed at the Riu Caribe for a week and our experience was pleasant throughout. none of our things got stolen (which we ... heard was a huge problem in many other hotels in Cancun) and all of the employees were friendly. the food was pretty good although a little bland, and the mixed drinks were on the weaker side but you can get as many as you'd like so it doesn't matter much anyway. our room was clean and very nice, although the bed was a bit hard. the pool was very warm especially after mid-day but it was certainly a relief from the sun. as far as the hotel itself, everything is open air except for the rooms which we appreciated but some may disagree. all in all a great vacation, and a great value.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

GREAT VACATION

benny Oct 26, 2009

Would recommend to a friend!

Everyone is very friendly, the rooms are spotless. First we had a room with double beds and we needed a king size, the ... following day we had our king size and they moved all of our luggage. It's been 3 years since we have been coming and the service gets better each year.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

great vacation

rob Oct 24, 2009

Would recommend to a friend!

everything & everyone was very very good ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
3
Maintenance:
3
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples

Shopping tip, Long Walk

have to take taxi or bus to shopping area


Expand full review

Score

3 out of 5

Not like before

g Oct 19, 2009

Visited same hotel years ago and was different. This time we had an unfriendly staff and terrible food. ...

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
1
Maintenance:
2
Location:
1
Room cleanliness:
2
Hotel Staff:
1
Value:
2
Dining options:
1

Traveler type: Friends


Expand full review

Score

2 out of 5

Quick tip

its ok

CLC Oct 19, 2009

It was ok, had a nice pool and a nice beach. From the first day we tried to get dinner reservations at 8am and everyday they ... were supposedly booked up, yet when we got to the one restaraunt it didnt have but maybe 10 people in it.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
3
Maintenance:
2
Location:
3
Room cleanliness:
3
Hotel Staff:
3
Value:
2
Dining options:
1

Traveler type: Friends

Dining tip, In Hotel

Dont even waste your time tryin to eat in the Hotel, it was good food, but we only got into one restaraunt in 4 days. I would highly suggest going out to eat. The breakfast at the hotel was exceptional though.


Expand full review

Score

5 out of 5

Unbelievably Fantastic!

Cancun Bob Oct 18, 2009

Would recommend to a friend!

This was 16th time to Cancun. Stayed at alot of hotels but nothing like this including 6 star hotels. [...] Thanks! ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Great hotel, but lousy Asian rest.

Carol D. W. Oct 14, 2009

Would recommend to a friend!

I took this vacation because I was in much need of some stress free time. The hotel turned out to be better than what I ... expected. I understand a lot of people didn't like the lobby because it didn't have central air but I really didn't care or noone should either. YOUR ON VACATION! I was looking forward to working out but the fitness center was very ugly and outdated. That was a big disappointment. The restaurants that are inside the hotel were o.k. The one that is always open was great but the Asian restaurant was horrible. I ended up walking out and just going to the other one that doesn't need reservations. Other than that, I had a great time. The rooms were very clean, the staff was nice, the pool was great. And most importantly, the ocean view was beautiful. I plan on visiting Cancun every year so I obviously want to stay in different hotels but I wouldn't mind staying in this one again. We stayed at the GR Solaris in April and I probably like that one more but this one was really close to the shops and night life.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

Unbeatable location for the price

Lisa Oct 13, 2009

Would recommend to a friend!

We thought the hotel was very clean and the views from the room were beautiful, we could see the pool and the ocean. The ... food was plentiful, and mostly buffet style. The service was remarkable. My husband would've preferred the speciality dinners to be served, however the Japanese Restaurant was buffet style, which for the price we payed for the hotel, air, and everything all inclusive, you really can't complain. The beach was unbelievable and huge, as well as the pool. We mainly stayed at the resort and went from the beach to the pool. The weather was fantastic and sunny. I would go back in a heartbeat. I would give it a five, however, the dining options at the Palace's are very hard to be, but then again, you pay more.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Shopping tip, Long Walk

Take a bus, we walked, and it was so so hot!!!


Expand full review

Score

4 out of 5

Wonderful Trip

CoffeeRocket Oct 11, 2009

Would recommend to a friend!

The hotel was wonderful with a very hard working staff. The room was always clean and the inroom minibar was kept stocked. ... The view was just wonderful. The pool is huge and very clean. The drinks are plentiful. The only negative was the hot open air lobby. It would get extremly hot during the day. We had a fantastic time and would go back today if possible.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review

Score

1 out of 5

Quick tip

RIU Caribe

traveler meg Oct 11, 2009

I surprised my boyfriend with this trip after I had just come back from an awesome stay at the Barceló Tucancun expecting to ... get about the same experience. I found a good deal with airfare and 3 night hotel stay. But I would NEVER EVER return to this resort. The best part of the hotel is the large pool and the sandy beach. On this side of the Cancun, all of the hotels have nice sandy beaches with calm waters. On the other side, where the Barceló is, a lot of the hotels' beaches are washed away and the waves are huge. You cannot even walk in the ocean up to your knees without getting knocked down. The worse part of the trip was the room. I stayed in a Jr Suite right in the middle of the pyramid styled main building and it was SOOO noisy. There was a 2 inch gap under the door didn't help with the noise. But you could literally hear every noise in the hallway, including the drunks getting into a fight at 2am that lasted for an hour! It also had out dated furniture which didn't make it seem too luxurious. I mean how much would it cost to get new bedspreads that didn't have cigarette burns? I could've dealt with the furnishings but what really topped off everything is that I got sick there! I'm sure you have heard of montezuma's revenge? Well both of us got it and we continuously got worse everyday. Went to the doctor a few days after I got back and he sent me to the ER! I didn't drink any of the water, but I know I got it either from the resorts frozen drinks or the Fountain machine in the Buffet. That machine smelled like a horse trough, I should've trusted my instincts and only drank can sodas or bottle water. Good luck if you choose to stay here!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
1
Hotel check-in:
4
Maintenance:
1
Location:
3
Room cleanliness:
4
Hotel Staff:
2
Value:
3
Dining options:
1

Traveler type: Couples

Money savers tip

Take a shuttle from the airport to the hotel which cost $15 a person, then take a taxi to the airport which cost $20 total.


Expand full review

Score

5 out of 5

BEST HOTEL-RIU CARIBE,cancun.

Jennifer Oct 10, 2009

Would recommend to a friend!

I will be writting a letter directly to the hotel te;lling them in detail what an amazing time we had. This was our second ... time there, and there WILL be a 3rd, and 4th and 5th etc. From check in to check out, our stay was just spectacular from the food, to the entire staff, the rooms...the entertainment team everything was just phenomenal.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

Great experience!

EMan Oct 3, 2009

Would recommend to a friend!

Staff was friendly. Food areas were clean with lots of variety. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Couples

Dining tip, Short Drive

Loranzillo's seafood restaurant for a special occasion. Food is great though a little pricy!


Expand full review

Score

3 out of 5

Quick tip

Cancun Vacation

David Sep 25, 2009

Most of the reviews I had read prior to going were dead on. The staff is very friendly, unfortunetly the hotel shows its age. ... There is no airconditioning outside your room except the indoor restaurants. The lobby at night is extremetly hot, because everybody gathers to listen to music and have a drink. Being from Miami Florida I thought I could stand the heat, but it was was unbearable. The staff goes out of their way to put a show or have some type of activity every night for their guest. For the money its OK, but next time I"ll try another place that I won't have to wake-up every morning with a sore back.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
1
Hotel check-in:
3
Maintenance:
3
Location:
2
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Family

Shopping tip, Short Walk

The bus stop is accross from the hotel. For 7.50 pesos ( about .60 cents US) they will take you the whole stretch of Cancun. You are five minutes from shopping and dinning.


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Score

4 out of 5

Quick tip

'' fantastic hotel''

trip traker Sep 20, 2009

Would recommend to a friend!

fantastic place to relax,the hotel is nice and very well keep.the staff,always there to serving you.I dindt expect such a ... beautiful garden.a must take pictures.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Money savers tip, Short Drive

If planing to go down town or coco bongo,take the bus out side the hotel for only 7.00 mexican pesos.50 sents US.


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Score

5 out of 5

Quick tip

"RIU IS A HOTEL THAT CARES ABOUT YOU"

John & Jeanne M Sep 15, 2009

Would recommend to a friend!

The activities personel kept you involved with everything at the resort and we liked that you could go between the Riu Caribe ... & Riu Cancun, not just 1 hotel. We loved the refreshing waters, shopping and the night life, you just could not do it all in 7 days. This was a very ejoyable vacation and we did not want to leave, THANK YOU RIU!!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends

Dining tip, In Hotel

If you stay at the RUI PALACE you can go between the RIU CANCUN, just across the street or the RIU CARIBE a 3 minute bus ride away and stay at the other hotels and you can use them, but not the RIU PALACE.The experience is just awsome!


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Score

4 out of 5

Quick tip

Great Beach Area

shirleyj Sep 6, 2009

Would recommend to a friend!

The reservation restaurants were no better then the buffets. They stock bottled beer, liquor and soft drinks for no charge. ... Also safe is free. Beach area nice and big (no rocks) Staff very friendly and attentative. Clean place.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Friends

Money savers tip, Short Walk

Take bus for 7 pesos instead of taxis. You can take the city bus from downtown Cancun to Playa Del Carmen for $6 roundtrip non-stop. Then you can take the ferry to Cozumel for $22 round-trip. Also walking distance to ferry to Isla Mujeres. Worth the trip


Expand full review

Score

4 out of 5

Quick tip

Perfectly located

Vacation Maven Sep 1, 2009

Would recommend to a friend!

The hotel was well kept and the staff was super friendly and very accomodating. This hotel is perfect for couples or families ... looking for a great vacation experience for a great price without compromising quality. As a self-admitting picky eater the buffet court (the Albatros) had options for everyone. However, the Mexican Restaurant (Maria Margarita) which required reservations left much to be desired.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Couples

Nightlife tip, Short Drive

You can take the bus for night life but if your a lazy vacationer (like me) its about a $5 cab ride. If your a heavy drinker you should definitely try the "Bar Leaper" package in the entertainment district as you get to bar hop to three different places (including COCO BONGO) for ALL YOU CAN DRINK Decent Quality Liquor. Coco Bongo is the equivalent of Ringling Bros Circus, Moulin Rouge (paris-not the movie) and Rocky Horror Picture show-simply fantastic. The orbitz rep ([...]) at the hotel really provided us with the info that helped to maximize our vacation Experience. My only complaint is that I wished I'd stayed longer


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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Money savers tip

From this hotel you will either have to take a cab or the bus. I recommend the bus. They run every couple of minutes and they cost only $1 per person. They cabs seem to think that no matter where they go it's $10.00.

--PA Traveler, Pittsburgh, PA Nov 23, 2009

Shopping tip, Long Walk

take the bus to cancun market 28 15 pesos for two people.you can pick the bus up for the return trip at wall mart. best deal on tequila at wall mart

--david and joanne, cleveland ohio Nov 15, 2009

Money savers tip

If you plan on going to Isla Mujeres take the ferry in the Cancun Downtown to the right from the hotel. It is cheaper and hours are longer.

--Traveling Mom, Houston Texas Oct 27, 2009

Shopping tip, Long Walk

have to take taxi or bus to shopping area

--rob, Dover DE Oct 24, 2009

Dining tip, In Hotel

Dont even waste your time tryin to eat in the Hotel, it was good food, but we only got into one restaraunt in 4 days. I would highly suggest going out to eat. The breakfast at the hotel was exceptional though.

--CLC, Houston, TX Oct 19, 2009

Shopping tip, Long Walk

Take a bus, we walked, and it was so so hot!!!

--Lisa, MA Oct 13, 2009

Money savers tip

Take a shuttle from the airport to the hotel which cost $15 a person, then take a taxi to the airport which cost $20 total.

--traveler meg, Atlanta, GA Oct 11, 2009

Dining tip, Short Drive

Loranzillo's seafood restaurant for a special occasion. Food is great though a little pricy!

--EMan, OK City, OK Oct 3, 2009

Shopping tip, Short Walk

The bus stop is accross from the hotel. For 7.50 pesos ( about .60 cents US) they will take you the whole stretch of Cancun. You are five minutes from shopping and dinning.

--David, Miami, Florida Sep 25, 2009

Money savers tip, Short Drive

If planing to go down town or coco bongo,take the bus out side the hotel for only 7.00 mexican pesos.50 sents US.

--trip traker, chicago,IL. Sep 20, 2009

Dining tip, In Hotel

If you stay at the RUI PALACE you can go between the RIU CANCUN, just across the street or the RIU CARIBE a 3 minute bus ride away and stay at the other hotels and you can use them, but not the RIU PALACE.The experience is just awsome!

--John & Jeanne M, South Riding, VA Sep 15, 2009

Money savers tip, Short Walk

Take bus for 7 pesos instead of taxis. You can take the city bus from downtown Cancun to Playa Del Carmen for $6 roundtrip non-stop. Then you can take the ferry to Cozumel for $22 round-trip. Also walking distance to ferry to Isla Mujeres. Worth the trip

--shirleyj, Allen,Tx. Sep 6, 2009

Nightlife tip, Short Drive

You can take the bus for night life but if your a lazy vacationer (like me) its about a $5 cab ride. If your a heavy drinker you should definitely try the "Bar Leaper" package in the entertainment district as you get to bar hop to three different places (including COCO BONGO) for ALL YOU CAN DRINK Decent Quality Liquor. Coco Bongo is the equivalent of Ringling Bros Circus, Moulin Rouge (paris-not the movie) and Rocky Horror Picture show-simply fantastic. The orbitz rep ([...]) at the hotel really provided us with the info that helped to maximize our vacation Experience. My only complaint is that I wished I'd stayed longer

--Vacation Maven, Brooklyn, NY Sep 1, 2009

Nightlife tip, Short Drive

All the clubs downtown

--Daniel Piano Man, Trimble, TN. USA Aug 29, 2009

Recreation/Attractions tip

The non-motorized watersports are free, so take advantage and the massage I had was awesome.

--2 gals celebrating their 34th birthday, Denver, CO Aug 20, 2009

Recreation/Attractions tip

be sure to book a trip to Talum ruins and the water park as a combo. Long bus trip but worth it!

--gary, Derby, Kansas Aug 18, 2009

Shopping tip

Take the bus to the flea market for all souveniers, there are so many shops, bargain, bargain, bargain. If they say they want 400 pesos you can get it down to 150. Pick an amount you want to pay and don't settle for less there is so much competition that you are bound to get it for the price you want. They really try to rip you off but stick to your senses.

--American in Cancun, NY,NY Aug 16, 2009

Entertainment tip, In Hotel

get a junior suite

--bryan & donna, south carolina Aug 13, 2009

Dining tip

The Distillery Restaurant on the southern end of the hotel zone was fantastic. Would highly recommend.

--Extensive Traveller, Houston, TX Aug 5, 2009

Shopping tip, Short Drive

Mercado 28 is a great place to do a little shopping. Short taxi ride or bus ride away/

--Laura, Waco TX Jul 30, 2009

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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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I have a promotion code.

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