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Swissotel Sydney

User score 4.0 out of 5 See all reviews
68 Market Street,Sydney, NS, Australia 2000
Book this hotel
from 207 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Mar 5, check-out Mar 8

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1100
Local currency: USD

Swissôtel Sydney is a deluxe five star hotel located in the heart of the city. All of Sydneys famous landmarks and cultural sites are within walking distance of the hotel, including The Sydney Harbour Bridge, the historic Rocks precinct, Sydney Opera House and the beautiful Botanic Gardens. The 359 hotel rooms and suites reflect a contemporary and sophisticated style, and feature breathtaking skyline views of Sydney. A range of different leisure activities are available for guests to enjoy, such as spa treatments at Amrita Spa, an outdoor heated pool and spa, cocktails at the Crossroads Bar or modern Australian cuisine at Jpb Restaurant. The Conference Centre at Swissôtel Sydney is the perfect setting for any event or conference.

Hotel policies

Check-in: 1500
Check-out: 1100
Local currency: USD


Terms and conditions

*rate found for check-in Mar 5, check-out Mar 8

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.0 out of 5

(36 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 68 Market Street, Sydney, NS, Australia  2000  

 
 

Area served

Sydeny.

Area airports

Sydney International Airport.

Description

Swissotel Sydney has long been the choice of discerning travelers, where they can find the warmth of Australian hospitality mixed with an International flavour. This deluxe five star hotel is located above one of Australia's most iconic department stores, centrally positioned amongst Sydney's prime tourist, shopping and entertainment districts, including Pitt Street Mall and Queen Victoria Building. Plus, it is only a short stroll to Darling Harbour, which features the Sydney Aquarium and Cockle Bay Wharf.

Amenities

  • Meeting/banquet facilities
  • Wireless internet
  • Concierge
  • Business center
  • Fitness room
  • Internet Access
  • Handicapped rooms/facilities
  • Health Club
  • Pool
  • Restaurant
  • Room service
  • Conference Facilities
  • Spa services
  • Airport shuttle
  • High Speed Internet

Dining

Crossroads Bar

Crossroads Bar is located on level 8. The lush surroundings are the ideal place to relax over high tea or a few drinks. The Crossroads Bar is also an ideal meeting place to catch up with colleagues or friends.

Jpb Restaurant

Jpb Restaurant is located on Level 8. It features modern Australian cuisine complemented by fine wine from the restaurant's extensive wine and loft cellar. Catering for the needs of corporate clients and leisure guests, the Jpb menu is designed to deliver a satisfying experience by combining excellent variety, fresh taste and exceptional service.

Meeting facilities

The Swissotel Sydney’s conference and event facilities include nine function rooms, located on the eighth and ninth floors. The Blaxland Ballroom is a heritage listed column-free Ballroom that is well suited for any event; whether it is a conference for up to 210 delegates or a gala dinner for 300 guests. The Blaxland Ballroom’s unique warm timber features, tapestry panel surroundings and art deco touches create an intimacy perfect for any event. The Oak Room, located adjacent to the Blaxland Ballroom, has the ability to accommodate a workshop for up to 24 delegates or an annual AGM meeting of 40 shareholders.

Please enter check-in and check-out dates to the right to select a room

Classic Room

One King or two Double beds based on availability, with city views with a functional work area, high speed broadband internet access, feather pillows upon request with fullsize bathtub and separate shower.

Swiss Advantage Room

One King or two Double beds based on availability, with panoramic views of the city skyline, espresso coffee machine, ergonomic work area, high speed broadband internet access, feather pillows upon request with full-size bathtub and separate shower tones. It is spacious and comfortable room with functional work area including high speed broadband internet access, feathered pillows upon request, luxurious en suite with marble vanity, full-size bathtub with a separate shower stall. These rooms offer panoramic views of the city skyline.

Swiss Executive Club Room

One King or two Double beds based on availability, on the top floors with panoramic city views, inclusive of access to the Swiss Executive Club Lounge, kick-start your morning with a gourmet hot breakfast and from early evening relax with predinner drinks and canapes.

Swiss 1 Bedroom Suite

One King with separate lounge room, two Plasma televisions, DVD and CD player, espresso coffee machine, ergonomic work area, high speed broadband internet access, feather pillows upon request with full-size bathtub and separate shower.

Swiss Executive Club Suite

One King with separate lounge room, two Plasma televisions, DVD and CD player, inclusive of access to the Swiss Executive Club Lounge, kick-start your morning with a gourmet hot breakfast and from early evening relax with pre-dinner drinks and canapes.

Hotel policies

Check-in: 1500
Check-out: 1100
Local currency: USD


Terms and conditions

*rate found for check-in Mar 5, check-out Mar 8

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.0 out of 5

(36 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

4 out of 5

Swissotel Sydney

GeoSF Jan 22, 2010

Would recommend to a friend!

Pay to stay on the Executive Club floors. Internet access, free breakfast, bigger rooms, and complimentary drinks and hors ... de vors at 5:30. Our room was twice as big as the room we had at the Sydney Four Seasons. The bar staff was not attentive. The Concierge booked us front row table at a great open air restaurant with a view of the Opera House and Harbor Bridge. Would definitely stay with Swissotel again.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
2
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

5 out of 5

Consistently Good

Travelin' Tom Dec 17, 2009

Would recommend to a friend!

Consistently good service from Swissotel and excellent location in the Sydney Central Business District. Short walk from the ... botanical gardens, bridge, and Darling Harbour. Staff was efficient and the facility was modern and clean. Outdoor pool area was nice but weather was too cold to enjoy. Only issue with this location is the use of elevators. In order to get to the lobby from the main entrance on Market Street, one must take an elevator. From these elevators one must cross the lobby and use a seperate bank of elevators to access the rooms. Just enough delay to be a nuisance, especially during morning or afternoon check-in/out times. Did not eat or drink at the hotel bars/restaurants.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

2 out of 5

A 4 star operated as a 2 star hotel

Larry Dec 5, 2009

My expectations for a hotel of this caliber is simply that everything should run smoothly with no hassles. I would say that ... I was disappointed. Having stayed a week created the opportunity for more problems. Hassle 1 - you arrive at the hotel on the first floor and the lobby is on floor 8 - that's okay. But when you leave your luggage and 45 minutes after checking in and being in the room and no luggage has arrived is a problem. It should have been deposited in the room during the check-in process. Having to make a call to get your luggage is not acceptable. Hassle 2 - When I travel for pleasure (as this trip was) - I also travel with a computer and stay in touch with the office. For this I need good access to the internet. The internet in the room at $25 a day is over-priced. I chose the 7 day plan and paid $100. I had difficulty getting the computer set up with the internet modem in the room. No one at the hotel seems to know anything about the computer system. Instead they have you dial 59. This puts you in touch with the internet modem company. They try to diagnosis the problem from India, the Philippines or somewhere (they informed me that they could not divulge the country that they were in). They informed me that I did not have wi-fi in the room (which I discovered later that I did but it was a weak signal)and that I needed to make a direct connection to the modem. Which I did. Nothing seemed to work. I eventually examined the plug to the wall and discovered it was ajar. That fixed the problem. I also had that problem again and figured the cleaning staff was the likely culprits. After that the internet connection functioned well. I later tried to use the I-phone (wi-fi) connection on the 8th floor (where there is supposed to be one). I had no luck. I was informed several times that I needed to purchase an internet card. At other times I was told that this was not needed since I had purchased a room plan. I eventually had a friendly staff member give me a code that supposely would permit me to use the system. The i-phone recognized the wi-fi connection but was never able to connect. I also learned that the system in the room and the system on the 8th floor are different. This makes no sense. Once having discovered that I had a weak wi-fi signal in the room, I tried to connect using it. Again no luck. I called 59 again and after 10 minutes was informed that in order to use the I-phone - I would need to purchase an additional internet plan since it is a separate device. They have to be kidding! I proceeded to Starbucks and used the I-phone there. The internet system at the hotel needs to be improved and a single system should be in place. Hassle 3 - the room is small but not a major problem for one person. Having arrived, I looked for a suitcase stand. There was none. Had to call. They informed me that there was one in the closet. I informed them that there was not. Rooms should be inspected before people check in. They proceeded to deliver the stand. I next looked to find a spot to plug the hot water pot in so that I could make tea and coffee. There was no place to plug it in except on the lower wall and set the pot on a foot stool. This is bad planning. Hassle 4 - The hotel lacks a concierge. There should be a staffed concierge desk on the 8th floor. Instead the concierge activities are performed by the staff on the first floor - but neither duty is done in an acceptable manner. Hassle 5 - On two nights of my stay there were guest running between rooms on the floor and slamming the doors (not permitting the doors to close automatically) between 11:15 and 12:15 at night. This is not good. People are trying to sleep. Hassle 6 - Not a hassle but food prices tend to be high at the hotel and you probably will need to check out some modest priced restaurants on Pitt Street. Hassle 7 - After checking out and going to the first floor with my luggage, I had about ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
2
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Business


Expand full review


See all 36 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Dining tip, Short Walk

Withing walking distance to the Sydney Harbor for dining and nightlife.

--Tony, Orinda, CA Oct 27, 2009

Money savers tip

exhange currency all at one time; you get hit with a fee every time you exchange.

--rick, St. Paul Minnesota Oct 22, 2009

Dining tip, In Hotel

Don't. Too expensive. Other locations are more reasonable in price and have just as good food.

--globalodyssey, West coast Canada Oct 21, 2009

See all quick tips

Reviews from our customers

Overall score

4.0 out of 5

(36 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Swissotel Sydney

GeoSF Jan 22, 2010

Would recommend to a friend!

Pay to stay on the Executive Club floors. Internet access, free breakfast, bigger rooms, and complimentary drinks and hors ... de vors at 5:30. Our room was twice as big as the room we had at the Sydney Four Seasons. The bar staff was not attentive. The Concierge booked us front row table at a great open air restaurant with a view of the Opera House and Harbor Bridge. Would definitely stay with Swissotel again.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
2
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

5 out of 5

Consistently Good

Travelin' Tom Dec 17, 2009

Would recommend to a friend!

Consistently good service from Swissotel and excellent location in the Sydney Central Business District. Short walk from the ... botanical gardens, bridge, and Darling Harbour. Staff was efficient and the facility was modern and clean. Outdoor pool area was nice but weather was too cold to enjoy. Only issue with this location is the use of elevators. In order to get to the lobby from the main entrance on Market Street, one must take an elevator. From these elevators one must cross the lobby and use a seperate bank of elevators to access the rooms. Just enough delay to be a nuisance, especially during morning or afternoon check-in/out times. Did not eat or drink at the hotel bars/restaurants.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

2 out of 5

A 4 star operated as a 2 star hotel

Larry Dec 5, 2009

My expectations for a hotel of this caliber is simply that everything should run smoothly with no hassles. I would say that ... I was disappointed. Having stayed a week created the opportunity for more problems. Hassle 1 - you arrive at the hotel on the first floor and the lobby is on floor 8 - that's okay. But when you leave your luggage and 45 minutes after checking in and being in the room and no luggage has arrived is a problem. It should have been deposited in the room during the check-in process. Having to make a call to get your luggage is not acceptable. Hassle 2 - When I travel for pleasure (as this trip was) - I also travel with a computer and stay in touch with the office. For this I need good access to the internet. The internet in the room at $25 a day is over-priced. I chose the 7 day plan and paid $100. I had difficulty getting the computer set up with the internet modem in the room. No one at the hotel seems to know anything about the computer system. Instead they have you dial 59. This puts you in touch with the internet modem company. They try to diagnosis the problem from India, the Philippines or somewhere (they informed me that they could not divulge the country that they were in). They informed me that I did not have wi-fi in the room (which I discovered later that I did but it was a weak signal)and that I needed to make a direct connection to the modem. Which I did. Nothing seemed to work. I eventually examined the plug to the wall and discovered it was ajar. That fixed the problem. I also had that problem again and figured the cleaning staff was the likely culprits. After that the internet connection functioned well. I later tried to use the I-phone (wi-fi) connection on the 8th floor (where there is supposed to be one). I had no luck. I was informed several times that I needed to purchase an internet card. At other times I was told that this was not needed since I had purchased a room plan. I eventually had a friendly staff member give me a code that supposely would permit me to use the system. The i-phone recognized the wi-fi connection but was never able to connect. I also learned that the system in the room and the system on the 8th floor are different. This makes no sense. Once having discovered that I had a weak wi-fi signal in the room, I tried to connect using it. Again no luck. I called 59 again and after 10 minutes was informed that in order to use the I-phone - I would need to purchase an additional internet plan since it is a separate device. They have to be kidding! I proceeded to Starbucks and used the I-phone there. The internet system at the hotel needs to be improved and a single system should be in place. Hassle 3 - the room is small but not a major problem for one person. Having arrived, I looked for a suitcase stand. There was none. Had to call. They informed me that there was one in the closet. I informed them that there was not. Rooms should be inspected before people check in. They proceeded to deliver the stand. I next looked to find a spot to plug the hot water pot in so that I could make tea and coffee. There was no place to plug it in except on the lower wall and set the pot on a foot stool. This is bad planning. Hassle 4 - The hotel lacks a concierge. There should be a staffed concierge desk on the 8th floor. Instead the concierge activities are performed by the staff on the first floor - but neither duty is done in an acceptable manner. Hassle 5 - On two nights of my stay there were guest running between rooms on the floor and slamming the doors (not permitting the doors to close automatically) between 11:15 and 12:15 at night. This is not good. People are trying to sleep. Hassle 6 - Not a hassle but food prices tend to be high at the hotel and you probably will need to check out some modest priced restaurants on Pitt Street. Hassle 7 - After checking out and going to the first floor with my luggage, I had about ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
2
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Business


Expand full review

Score

4 out of 5

Location, location, location!

Four Florida Travelers Oct 29, 2009

Would recommend to a friend!

Our stay was for four nights, and everything was fantastic. All of the personnel were caring, conscientious, courteous, and ... polite; they went out of their way to help. The location is perfect. This was our first trip to Sydney, and seeing the sights, going to the opera, shopping, and finding nearby public transportation were easily accomplished. If/When we return, we will stay here again.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

Good Stay

jonrod1111 Oct 27, 2009

Would recommend to a friend!

Everything was great until they lost our bags that were supposed to be loaded on to the shuttle back to the airport. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
3
Value:
5
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

Swissotel Sydney

Tony Oct 27, 2009

Would recommend to a friend!

This is a great hotel within walking distance to most of Sydney attractions and sites. However, the area in experiencing a ... construction boom, specifically with several retail centers either being developed or retrofitted/renovated. Easy access to public transportation.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
3
Value:
5
Dining options:
4

Traveler type: Couples

Dining tip, Short Walk

Withing walking distance to the Sydney Harbor for dining and nightlife.


Expand full review

Score

3 out of 5

Quick tip

24 dollars to use a washing machine?

rick Oct 22, 2009

Would recommend to a friend!

Nice hotel; nice location near major attractions - but 12 dollars each to use the washer and dryer? ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
3
Value:
3
Dining options:
3

Traveler type: Couples

Money savers tip

exhange currency all at one time; you get hit with a fee every time you exchange.


Expand full review

Score

4 out of 5

Quick tip

Sydney holiday

globalodyssey Oct 21, 2009

Would recommend to a friend!

Quite nice. Hotel is above an office complex (starts on the 8th floor) and the ground floor is very nondescript. However, ... once into the hotel itself all is well. Quiet and clean. The breakfast buffet and all other food services (and bar) are very expensive but the hotel is located in an area with easy access to other options. Also has easy access to all the shopping venues you could ask for.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
3
Value:
3
Dining options:
2

Traveler type: Couples

Dining tip, In Hotel

Don't. Too expensive. Other locations are more reasonable in price and have just as good food.


Expand full review

Score

4 out of 5

Quick tip

Great location, quality rooms.

Anatole Oct 16, 2009

Would recommend to a friend!

We used the great location in the central business district as a base for all our daily sightseeing trips. Right on a major ... bus line and monorail termimal. The reception area was a little hard to find (on the eigth floor of a large building) but the staff was very helpful and the room was very nice.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Couples

Entertainment tip, Short Walk

Easy to walk to Circular Quay, the Rocks, Domain and accross the street from the Queen Victoria Building for great shopping.


Expand full review

Score

5 out of 5

Great Place to Stay in Sydney

Boog85 Oct 14, 2009

Would recommend to a friend!

This Hotel was very clean well located.The staff were very friendly.The rooms where very nice.If I was to Return to Sydney I ... would stay here again.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
3
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Single


Expand full review

Score

4 out of 5

Quick tip

Awesome!

Easy traveler Oct 4, 2009

Would recommend to a friend!

The location of Swissotel made it possible for us to visit top attractions on foot, like the Sydney Opera House and Darling ... Harbor. We walked everywhere, had a great time popping into hidden shopping gems, and save much on cab fare. The PBJ staff were also extremely friendly. Our favorite wait-staff made our dinners some of the best we've had.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
3

Traveler type: Couples

Nightlife tip, Short Walk

Walk around the corner to the Art House hotel and enjoy live acoustic rock music or live jazz. The scene is awesome and the ambiance is unbeatable.


Expand full review

Score

4 out of 5

Excellent Hotel

Aussie Girl Sep 4, 2009

Would recommend to a friend!

The Swiss is centrally located. We were able to ditch our tours and create our own walking tour. Its connected to the Queen ... Victoria building which offers awesome shopping. I highly recommend!!!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Friends


Expand full review

Score

4 out of 5

Quick tip

Swissotel Location

Pedro Sep 1, 2009

Would recommend to a friend!

The hotel is excellecntly located in the middle of CBD, it is around 20 minutes from the airport by train (then a 5 minute ... walk from St James Square). It's a 10 minute walk to Darling Harbour, Harbourside and the Star City Casino, a 15 minute walk to; Circular Quay, the Rocks and Central station. The hotel is located within 5 minutes of all the major shopping centres the QV building, the Vicotria Gallery's, Pitt Street mall and David Jones. If you don't mind walking the Swissotel Sydney is the best place to stay, with great staff who will take a personnal interest in you, with a good service, pool and a half decent gym, it is without a doubt if money is not too much of an object, Swissotel Sydney is the best place to stay. By far the bets hotel i've stayed in, and i've been travelling for 5 years all over the world.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Single

Dining tip, Short Walk

The best restaurants are by the quay side at either Darling Harbour or Circular Quay, with both lunch time and dinner specials, Sydney is relatively cheap place to eat as long as you look around.


Expand full review

Score

4 out of 5

Quick tip

It was OK

Borderland Sep 1, 2009

Would recommend to a friend!

Reception area was oddly located ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
3
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Business

Dining tip, Short Walk

Coast restaurant at Darling Harbour


Expand full review

Score

2 out of 5

Quick tip

My sad story about Swissotel-Sydney

Disappointed Swissotel customer Aug 25, 2009

I have stayed with Swissotel in many different countries and considered this hotel as a good one, but after my stay in ... Swissotel-Sydney I have changed my opinion. Firstly, neither Orbitz nor Swissotel's website at time of booking informed guests about a MAJOR construction site just across the street. Secondly, reception staff failed to mention that room #1514 will be directly across the construction site. Jack hammer started to work at 7.05 AM on Saturday! The noise was so loud that neither pillows nor ear plugs (or both) were working. When I stepped out of the room I met several other patrons talking loudly in the hallway about this situation. I forgot to mention that we flu across the world (over 23 hours) the night before...Subsequent call went to the hotel operator who promised a "very, very quiet" room as soon it becomes available. We were moved across the hall. We did several hours of wondering around like zombies after not getting enough sleep we arrived back to the hotel and found some chocolates and a bottle of vine. Room was OK, but we were not! This experience was not one I expected from Swissotel. After 2 nights we moved away to another hotel which was NOT booked through Orbitz and it was NOT a Swissotel! LOL Enjoy Sydney!

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
1
Hotel check-in:
1
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
1
Value:
2
Dining options:
3

Traveler type: Friends

Dining tip, Short Walk

Short walk from the hotel is a very good Greeck restaurant - Medusa! Dinner for 2 including vino was about AU$150.00.


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Score

3 out of 5

Construction noise was a bummer

SuzieQ Aug 17, 2009

Would recommend to a friend!

Pros: Great location, friendly staff, clean room. Con: Construction noise from across the road was really loud and started ... at around 7 am each morning, even on Saturday.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
2

Traveler type: Business


Expand full review

Score

5 out of 5

excellent hotel, some unexpected charges

gainesville mom Aug 17, 2009

Would recommend to a friend!

The swissotel has a great location, fabulous breakfasts and very nice rooms. There is no indication in your room however ... that there is a charge for local calls and a local call to a cell phone cost over $20. I think that is excessive.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

5 out of 5

Quick tip

Great Hotel!

Jeremy Aug 16, 2009

Would recommend to a friend!

I read all of the reviews prior to booking this hotel... To sum it up, I don't think you'll find much better for the price ... in Sydney. The location is perfect! Right next to the train/monorail you need to get the big spots, bus stop for outlying locations such as Bondi, and near a food court for less expensive dining options. By American standards my actual sleeping area may have been a tad small, but the bathroom was unbelievable! Full tub and glass shower-awesome. To all those that complained about the bed, I'm not sure what to say. Yes, it is firm, but they have the pillow menu right by the bed to help correct that. Fitness center, spa, pool, sauna are wonderful! Used daily while I was there. Can't comment on the restaurant, as it is a tad pricey and I avoided. Overall, a perfect location in Sydney.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Single

Money savers tip, Short Walk

Don't get off at the Town Square train station. Take the St. James station to/from the airport. It's only about a block farther walk to the hotel and will save you a few bucks.


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Score

4 out of 5

Quick tip

Swiss lived up to it's name...clean

TexasRICH6 - Business Coach Aug 10, 2009

Would recommend to a friend!

Helpful staff...willing to go the extra mile to assist on connectivity to the wireless capability. Hotel is close to the ... harbors for excellent restaurants, travel, entertainment, parks...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Business

Recreation/Attractions tip, Short Walk

Easy access to the harbor amenities.


Expand full review

Score

4 out of 5

Quick tip

fantastic location, very good hotel

monxo Jul 19, 2009

Would recommend to a friend!

Fantastic location, big rooms, very friendly staff, I recomend to everyone who is going to Sydney, we pay per nigth like ... 85euros, for this price was espectacular!!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Friends

Dining tip, Short Walk

A restaurant called "coast" in darling harbour. 10min walking from the hotel, a little bit expensive but amazing. Try the Tuna with orange


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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Dining tip, Short Walk

Withing walking distance to the Sydney Harbor for dining and nightlife.

--Tony, Orinda, CA Oct 27, 2009

Money savers tip

exhange currency all at one time; you get hit with a fee every time you exchange.

--rick, St. Paul Minnesota Oct 22, 2009

Dining tip, In Hotel

Don't. Too expensive. Other locations are more reasonable in price and have just as good food.

--globalodyssey, West coast Canada Oct 21, 2009

Entertainment tip, Short Walk

Easy to walk to Circular Quay, the Rocks, Domain and accross the street from the Queen Victoria Building for great shopping.

--Anatole, Camano Island, WA Oct 16, 2009

Nightlife tip, Short Walk

Walk around the corner to the Art House hotel and enjoy live acoustic rock music or live jazz. The scene is awesome and the ambiance is unbeatable.

--Easy traveler, Redwood City, CA Oct 4, 2009

Dining tip, Short Walk

The best restaurants are by the quay side at either Darling Harbour or Circular Quay, with both lunch time and dinner specials, Sydney is relatively cheap place to eat as long as you look around.

--Pedro, Sheffield Sep 1, 2009

Dining tip, Short Walk

Coast restaurant at Darling Harbour

--Borderland, Helsinki, Finland Sep 1, 2009

Dining tip, Short Walk

Short walk from the hotel is a very good Greeck restaurant - Medusa! Dinner for 2 including vino was about AU$150.00.

--Disappointed Swissotel customer, Lake Forest, Illinois, USA Aug 25, 2009

Money savers tip, Short Walk

Don't get off at the Town Square train station. Take the St. James station to/from the airport. It's only about a block farther walk to the hotel and will save you a few bucks.

--Jeremy, Tucson, AZ Aug 16, 2009

Recreation/Attractions tip, Short Walk

Easy access to the harbor amenities.

--TexasRICH6 - Business Coach, Dallas, TX Aug 10, 2009

Dining tip, Short Walk

A restaurant called "coast" in darling harbour. 10min walking from the hotel, a little bit expensive but amazing. Try the Tuna with orange

--monxo, Barcelona Jul 19, 2009

Nightlife tip, Long Walk

walk to darlinghurst or surry hills for dining after 6pm... everything closes early in the CBD

--skihobo, newport beach, ca Jul 10, 2009

Recreation/Attractions tip, Short Walk

Short walk to Darling Harbor, Aquarium, Wildlife World, Sydney Tower (across the street, could see it from our window).

--Vacation lover, Novato, CA Jun 27, 2009

Money savers tip, Short Walk

BIG TIP: If you need to get to/from Sydney Kingsford Smith Airport, take the AirportLink train to/from St. James station. St. James is only three blocks away from the hotel, and the cost one-way to/from the airport is 15.20 AUD (a return ticket is discounted). Also, the AirportLink train runs around every 15 minutes. I took a taxi to the Swissotel from Sydney's International terminal and wound up paying a tremendous sum!

--United1KTraveler, New Jersey, USA Jun 6, 2009

Shopping tip, Short Walk

steps away

--Georgia Woman Nana, Tampa, Florida May 4, 2009

Shopping tip, Short Walk

It had all of the hints. shopping dining attractions all with in five min of the hotel.

--Loved the hotel, Tokyo Apr 22, 2009

Shopping tip, Short Walk

hotel is in heart of city - minutes away from everything - shopping, restaurants, parks, other sites and attractions

--boo ratler, santa cruz Apr 22, 2009

Dining tip, Short Walk

There is a food court basically under the hotel which you get to right around the corner from the hotel.

--BuzyBee, U.S.A. Mar 30, 2009

Shopping tip, Short Walk

Go to Paddy's Market, China town on the monorail. Get the Day pass and tour all the different locations and use the coupons at the restaurants. Great underground shopping that leads to the Queen Victoria building. Good souvenier stores at Darling Harbor and Quays.

--Sunshine, Hawaii, USA Mar 3, 2009

Shopping tip, Short Walk

Very close to major shopping areas, but at noght a bit limited choices for restaurants.

--Torgny, Narberth, PA Aug 1, 2008

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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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