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Doubletree Hotel Santa Ana/Orange County Airport

User score 4.1 out of 5 See all reviews
201 East MacArthur Boulevard,Santa Ana, CA 92707
Book this hotel
from 71 USD
/ night*
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Terms and conditions

*rate found for check-in Mar 6, check-out Mar 8

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1202
Local currency: USD

The Doubletree Hotel Santa Ana by the Orange County Airport is located in the heart of Orange County business districts for the cities of Irvine, Tustin, and Costa Mesa. With easy access to the 405, 55 and 5 Freeways, our full service hotel is minutes from John Wayne / Orange County Airport, and only six miles from the beautiful beaches of sunny southern California. A French provincial theme distinguishes our richly detailed hotel. Spacious guest rooms, suites, and executive accommodations feature all the comforts of home and modern conveniences like high-speed internet access. Recreational amenities include a sparkling outdoor pool and a Fitness Room. Our Bordeaux Restaurant, serving breakfast, lunch and dinner daily, offers inspired menu selections created by award-winning chefs in a casually elegant atmosphere. The delightful Wine Bar, with its cellar ambiance, offers an extensive wine list and wines-by-the glass. For special events or business meetings, the Doubletree Hotel has beautifully appointed and versatile function space, including a boardroom, classroom-style space, and the stylish Champagne Ballroom, which accommodates up to 900 guests. Our talented chefs and catering team will make your next reception, banquet or luncheon a memorable occasion. Our great location is convenient to so much, and we're pleased to provide complimentary shuttle service within a five-mile radius of the hotel for destinations like South Coast Plaza, the Orange County Performing Arts Center, the Metro Pointe shopping area, South Coast Repertoire, and the John Wayne/Orange County Airport. Huntington, Newport and Laguna Beaches are nearby. DisneylandŽ, Angel Stadium, Arrowhead Pond (home of the Mighty Ducks) and Knott's Berry FarmŽ are all within 30 minutes. For southern California business travel, a getaway weekend, or family vacation, The Doubletree Hotel in Santa Ana is the perfect choice. Our friendly, helpful hotel staff looks forward to welcoming you with our special, signature warm chocolate chip cookie at check-in.

Hotel policies

Check-in: 1500
Check-out: 1202
Local currency: USD


Terms and conditions

*rate found for check-in Mar 6, check-out Mar 8

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.1 out of 5

(12 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 201 East MacArthur Boulevard, Santa Ana, CA  92707  

 
 

Area served

SANTA ANA, CA, 92707, US

Area airports

John Wayne/Orange County Airport, (SNA), 1.00, N, Mile; Los Angeles International Airport, (LAX), 40.00, SW, Mile; Ontario International Airport, (ONT), 41.00, NE, Mile

Amenities

  • Jacuzzi
  • Wheel Chair Access
  • Pool
  • Conference Facilities
  • Internet Access
  • Exercise Gym
  • Fitness room
  • High Speed Internet
  • Meeting/banquet facilities
  • Business center
  • Restaurant

Dining

Restaurant

onsite

Reviews from our customers

Overall score

4.1 out of 5

(12 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

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Most recent reviews

Score

2 out of 5

total blackout two evenings in a row

lucashirl Jan 26, 2010

checked in two rooms 1/24/10. Room okay, hallway slightly worn look.Room stale, but clean. Black out 1/24 from 3AM to ... roughly 6:15AM. Left for day and returned on 1/25/10 with [...] NO lights and none until 10:15PM. [...]

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
2
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
2
Value:
3
Dining options:
2

Traveler type: Business


Expand full review

Score

4 out of 5

great place for an overnight

Allen Jan 24, 2010

Would recommend to a friend!

We were only there for an overnight before our flight. The only down side was that they charged $14/night parking (the one in ... Hartford, Ct. let us park for 9 nights for free!). Had we known this, we would have dropped the car off early and used their shuttle service. Other than that the stay was great. We had dinner in the hotel restaurant, which was a little on the pricier side, but very good.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

3 out of 5

Quick tip

Problems and solutions

Ken...an experience traveler Dec 28, 2009

There was a problem with the reservation and when I asked to speak to a manager the person at the desk said he was the ... manager. Then he wanted time to figure it out. I said just give me a refund and I will move on. I did check in...and awaited his "research"..only to be told he talked to a manager and that I would not be given a food credit...which was the reason I booked this hotel. I said he was wrong and I wanted to talk to the manager directly. This person wanted me to do a lot of work to prove the reservation and I said no...you can do it..and explained it again. A little while later he wanted a printed confirmation..so I went to their business center and provided one...it was obvious that the room rates had changed from my booking and nothing matched. Eventually this person gave me two breakfast buffets in lieu of a $50 food credit...that was about $30...and I just wanted to go to sleep so I accepted. The next morning after my shower I stepped out to the bedroom and onto what turned out to be a cork...thank goodness it was not glass..but it did give me shock. I took the cork to the front desk and gave it to the person there...he said thank you..I said I guess you don't want the room number...oh yes...only after I mentioned it. I think the desk help were just picked up off the street. They had no clue about customer service. The hotel was empty...if was Christmas weekend...so there was no buffet so I ordered off the menu...I waited that to be a problem..it was not... Since it was empty at least they could have given me a room with a view..but no I had a view of the roof...like I said no customer service. With so many hotels in the area..I will book another hotel next time. I will be traveling to this area in the future on a regular basis and was hoping to find a nice place...but not the way I was treated...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
1
Maintenance:
1
Location:
3
Room cleanliness:
2
Hotel Staff:
1
Value:
2
Dining options:
3

Traveler type: Single

Shopping tip, Short Drive

Fashion Island and South Coast Plaza are very close and offer some of the best shopping in the world.


Expand full review


See all 12 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Shopping tip, Short Drive

Fashion Island and South Coast Plaza are very close and offer some of the best shopping in the world.

--Ken...an experience traveler, Orange County Dec 28, 2009

Time savers tip

The hotel offers a free shuttle but be sure to ask the front desk to confirm the time. The shuttle was due to start service at 5:30PM however the driver was running late. As a goodwill gesture, a cab was ordered and paid for by the hotel.

--Angela, Chicago, IL Feb 25, 2008

Dining tip, Short Walk

Rubios, Starbucks, Juice It Up, Rubinos Pizza, were all a short walk from the hotel. 10 minute drive into the city area and you're at Carl's Jr, In N Out, McDonalds, Trader Joes, etc...

--Daniel, San Luis Obispo, CA Jun 18, 2007

See all quick tips

Reviews from our customers

Overall score

4.1 out of 5

(12 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

2 out of 5

total blackout two evenings in a row

lucashirl Jan 26, 2010

checked in two rooms 1/24/10. Room okay, hallway slightly worn look.Room stale, but clean. Black out 1/24 from 3AM to ... roughly 6:15AM. Left for day and returned on 1/25/10 with [...] NO lights and none until 10:15PM. [...]

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
2
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
2
Value:
3
Dining options:
2

Traveler type: Business


Expand full review

Score

4 out of 5

great place for an overnight

Allen Jan 24, 2010

Would recommend to a friend!

We were only there for an overnight before our flight. The only down side was that they charged $14/night parking (the one in ... Hartford, Ct. let us park for 9 nights for free!). Had we known this, we would have dropped the car off early and used their shuttle service. Other than that the stay was great. We had dinner in the hotel restaurant, which was a little on the pricier side, but very good.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

3 out of 5

Quick tip

Problems and solutions

Ken...an experience traveler Dec 28, 2009

There was a problem with the reservation and when I asked to speak to a manager the person at the desk said he was the ... manager. Then he wanted time to figure it out. I said just give me a refund and I will move on. I did check in...and awaited his "research"..only to be told he talked to a manager and that I would not be given a food credit...which was the reason I booked this hotel. I said he was wrong and I wanted to talk to the manager directly. This person wanted me to do a lot of work to prove the reservation and I said no...you can do it..and explained it again. A little while later he wanted a printed confirmation..so I went to their business center and provided one...it was obvious that the room rates had changed from my booking and nothing matched. Eventually this person gave me two breakfast buffets in lieu of a $50 food credit...that was about $30...and I just wanted to go to sleep so I accepted. The next morning after my shower I stepped out to the bedroom and onto what turned out to be a cork...thank goodness it was not glass..but it did give me shock. I took the cork to the front desk and gave it to the person there...he said thank you..I said I guess you don't want the room number...oh yes...only after I mentioned it. I think the desk help were just picked up off the street. They had no clue about customer service. The hotel was empty...if was Christmas weekend...so there was no buffet so I ordered off the menu...I waited that to be a problem..it was not... Since it was empty at least they could have given me a room with a view..but no I had a view of the roof...like I said no customer service. With so many hotels in the area..I will book another hotel next time. I will be traveling to this area in the future on a regular basis and was hoping to find a nice place...but not the way I was treated...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
1
Maintenance:
1
Location:
3
Room cleanliness:
2
Hotel Staff:
1
Value:
2
Dining options:
3

Traveler type: Single

Shopping tip, Short Drive

Fashion Island and South Coast Plaza are very close and offer some of the best shopping in the world.


Expand full review

Score

5 out of 5

Great Experience

mmg Nov 10, 2009

Would recommend to a friend!

The overall experience was great. When my husband and I were leaving, waiting for the shuttle to take us to the airport, a ... large corporate group came out and took up the entire shuttle. Seeing that we would be left behind, the individuals behind the desk didn't wait for us to ask,but went ahead and called for alternative transportation for us, which was gratis. Now that is customer service.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family


Expand full review

Score

5 out of 5

VERY NICE HOTEL FOR THE MONEY!

suppafreak98 Nov 2, 2009

Would recommend to a friend!

VERY NICE AND CLEAN! EXCELLENT STAFF AND THE LOCATION WAS VERY EASY TO FIND AND IN A VERY NICE AREA. WOULD DEFINATELY STAY ... THERE AGAIN.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

5 out of 5

Great Girls Weekend

Lizzysue Oct 14, 2009

Would recommend to a friend!

This is the second time I have stayed at this hotel and it is a "keeper". I would definitely stay here again. Went to OC ... fairgrounds to the swap meet and went shopping at South Coast Plaza and at the Santa Ana mall. I used to live in the area and enjoyed the visit.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends


Expand full review

Score

3 out of 5

Less traveled.

Nitpicking. Oct 7, 2009

Would recommend to a friend!

Some staffers acted like they don't see you or you're not good enough to be here. When I walked into the restaurant to eat ... breakfast this one waiter looked at me like "What do you want?". When I checked out the staffer said "Ok, everything has been paid and there are no other charges". and that was it. The bathroom sink's upper drain holes was dirty and you can see it in the mirror.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
3
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
3
Value:
3
Dining options:
4

Traveler type: Single


Expand full review

Score

5 out of 5

"Unbeatable location for the price"

MAG Aug 18, 2009

Would recommend to a friend!

It was late Saturday afternoon when I was to check in. I was lost, called the hotel, and the young woman who answered ... navigated me to the site. Once I arrived, the young man at the front desk (I believe his name was [...]) tempered his total professionalism with a very friendly attitude. I may not have been the first guest at the Double Tree, nor was I the last; but they treated me like I was their only and most important customer to stay there. When I returned from being out late that evening, I had some issues with finding parking. The gentleman at the front desk not only directed me to where I could park across the street at a garage where spaces are reserved, he also made sure to ask me if everything was fine with me when I came back into the hotel after having found the garage.With all major hotels providing, essentially, the same sort of bedding and amenities, the difference comes in customer service. I found in the Double Tree staff, service that is second to NONE. The staff definitely travels along the road where the traffic is very light  the extra mile.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends


Expand full review

Score

4 out of 5

Doubletree Hotel Santa Ana/Orange County

KS Jun 4, 2009

Would recommend to a friend!

Friendly staff in hotel and restaurant. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Business


Expand full review

Score

5 out of 5

Outstanding Hotel in a central location!

Dave May 11, 2009

Would recommend to a friend!

Location was great, hotel was immaculate and showed attention to EVERY detail! ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Business


Expand full review

Score

4 out of 5

Quick tip

Very convenient location

Angela Feb 25, 2008

Would recommend to a friend!

The Doubletree Santa Ana was very comfortable, the room size was average with a desk and chair for writing or business ... purposes. However, I was disappointed in the dining options at the restaurant. Since it was Sunday evening, there were also no other local dining options. I would recommend staying on the weekdays for the best value.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
2

Traveler type: Single

Time savers tip

The hotel offers a free shuttle but be sure to ask the front desk to confirm the time. The shuttle was due to start service at 5:30PM however the driver was running late. As a goodwill gesture, a cab was ordered and paid for by the hotel.


Expand full review

Score

4 out of 5

Quick tip

Nice Place

Daniel Jun 18, 2007

Would recommend to a friend!

This hotel is a very nice place, with comfortable rooms. Close by is an excellent pizza place. The pool area is fairly ... small, and someone had trashed the area before we came out, including pulling out the pool light. However, when informed the front desk immediately reported the maintanence issue. Hallway maintanence was lacking as room service trays and left behind fast food cups were in the hallways for a day or more. I wish this hotel would be the first to be upfront on their website about their parking fees $14 a night per vehicle, however this does get you a nice covered spot in their garage. Overall, this is a very nice place to stay, not exactly family friendly, maybe a better place for the single couple or business traveler.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
5
Hotel check-in:
2
Maintenance:
2
Location:
4
Room cleanliness:
5
Hotel Staff:
3
Value:
4
Dining options:
3

Traveler type: Business

Dining tip, Short Walk

Rubios, Starbucks, Juice It Up, Rubinos Pizza, were all a short walk from the hotel. 10 minute drive into the city area and you're at Carl's Jr, In N Out, McDonalds, Trader Joes, etc...


Expand full review


Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Shopping tip, Short Drive

Fashion Island and South Coast Plaza are very close and offer some of the best shopping in the world.

--Ken...an experience traveler, Orange County Dec 28, 2009

Time savers tip

The hotel offers a free shuttle but be sure to ask the front desk to confirm the time. The shuttle was due to start service at 5:30PM however the driver was running late. As a goodwill gesture, a cab was ordered and paid for by the hotel.

--Angela, Chicago, IL Feb 25, 2008

Dining tip, Short Walk

Rubios, Starbucks, Juice It Up, Rubinos Pizza, were all a short walk from the hotel. 10 minute drive into the city area and you're at Carl's Jr, In N Out, McDonalds, Trader Joes, etc...

--Daniel, San Luis Obispo, CA Jun 18, 2007

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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