Hotel details


 to  12/14/2009 - 12/16/2009

 

Walt Disney World Swan

1200 Epcot Resort Boulevard, Lake Buena Vista, FL 32830

of Reagan Nat'l airport

4 stars out of 5

Check in:
Check out:

Guests:
|
Rooms:

 
 


Room Availability

There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1100
Local currency: USD

In the heart of the Walt Disney World Resort, the award-winning Walt Disney World Swan is your gateway to Central Florida's greatest theme parks and attractions. Come and discover our magical surroundings, luxurious facilities and our all-new Westin Heavenly Beds!

We are an Epcot Resort, offering onsite accommodations, superior service, and many special Walt Disney World Resort benefits such as complimentary transportation to all Walt Disney World Theme Parks and Attractions, Disney character dining opportunities, Disney ticket desks, priority seating at select Walt Disney World restaurants, early entry to a select Walt Disney World Theme Park on select days, and advance tee times on five nearby championship Walt Disney World golf courses.

We also feature 17 onsite restaurants and lounges, with menus featuring everything from coastal cuisine, to Italian, steak, seafood, sushi, 24-hour room service, and more. Other amenities consist of four lighted tennis courts, supervised children's programs, five pools, including a grotto pool and white sand beach, jogging trails, health clubs, saunas, massage therapy, beauty salon, and the nearby Disney's Fantasia Gardens Miniature Golf courses.

At the end of the day, our newly redesigned guest rooms offer the perfect retreat. The centerpiece of these new rooms is the Westin Heavenly Bed, featuring a pillow-top mattress, a white goose-down comforter, 250 thread-count sheets, and five overstuffed pillows. You don't just sleep in it... you lose yourself in it!

Swan guest rooms have recently been enhanced with new new earth tones and warm hues, including custom draperies and upgraded technology.

Special Conditions:
Per Disney policy, pets are not allowed at the Walt Disney World Swan. Please contact the hotel for further information.

As of January 24, 2006, the Walt Disney World Swan is 100% non-smoking. Please contact the resort for further information.

Please note that there is a mandatory USD 10.00 per day resort service package which includes up to 60 minutes free local telephone calls, toll free and credit card access calls, unlimited access to health club facilities, in-room high speed internet access, 2 bottles of water daily, and 20 minutes of domestic long distance daily.

Hotel policies

Check-in: 1500
Check-out: 1100
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.0 out of 5

(37 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 1200 Epcot Resort Boulevard, Lake Buena Vista, FL  32830  

 
 

Area served

Lake Buena Vista, Orlando, Kissimmee

Area airports

MCO - Orlando International Airport

Description

Walt Disney World

This property has a smoke-free policy

Amenities

  • Meeting/banquet facilities
  • Room service
  • Conference Facilities
  • Spa services
  • Fitness room
  • Internet Access
  • Wireless internet
  • Concierge
  • Business center
  • Restaurant
  • Smoke-free policy
  • Handicapped rooms/facilities
  • Health Club
  • Pool
  • High Speed Internet

Dining

Kimonos

Experience the art of sushi, karaoke, and an intimate atmosphere in our authentic Japanese sushi restaurant. Open for dinner.

Picabu

A curious gallery of evocative art and America’s favorite foods. Self-service dining and sundries, 24 hours a day.

Splash Grill

Lunch, snacks, and ice cream just steps from the pool and white sand beach. Self-service restaurant with indoor seating. Open seasonally.

Splash Terrace

Lunch, snacks and ice cream, just steps from the pool and white sand beach. Outdoor seating with table service. Open seasonally.

Fresh Mediterranean Market

Savor fresh, made-to-order menu items from our Mediterranean-style market. Open for breakfast and lunch.

Shula's Steak House

Shula’s serves only the biggest and the best, including Certified Angus Beef®, the freshest seafood, and 3-5 lb. live Maine lobsters. Critic’s choice for Orlando’s Best High-End Steak House and seven-time recipient of Wine Spectator’s Award of Excellence. Open for dinner.

Cabana Bar and Beach Club

The new cabana is a sleek and contemporary venue with a hint of south beach chic. Use of luxurious materials such as exotic Ipe wood and custom glass and wood tiles as well as the signature gas torches and wispy white draperies which create intimate seating areas for sipping cocktails create an upscale and sophisticated ambience.

Garden Grove

Enjoy buffets for breakfast and dinner or casual a la carte favorites for lunch in Garden Grove, recently redesigned with a Central Park theme. Disney character dining featured nightly or for breakfast on Saturdays and Sundays. Perfect for family dining.

Todd English's bluezoo

Enjoy coastal cuisine from celebrity Chef Todd English, incorporating an innovative selection of fresh seafood in an energetic and vibrant atmosphere. AAA Four Diamond Award and three-time recipient of Wine Spectator’s Award of Excellence. Open for dinner.

Il Mulino New York Trattoria

Traditional Italian cuisine from the Abruzzi region of Italy, served in a dynamic rustic trattoria. Features a diverse offering of exciting and bountifully presented dishes, prepared from original Italian recipes. Open for dinner.

The Fountain

Crisp salads, custom grilled burgers, and a delectable array of sandwiches and desserts. Take away homemade or soft serve ice cream. Open for lunch and dinner.

Todd English's bluezoo lounge

Experience the resurgence of handmade classic cocktails in our ultra lounge, along with the area’s finest champagnes, wines, and cordials. Open evenings.

Meeting facilities

A recipient of the prestigious Meetings & Conventions Hall of Fame Award, the Walt Disney World Swan and Dolphin Resort is a nationally respected and recognized leader in the convention resort arena. Ideally located in the heart of Walt Disney World, the resort offers 2,265 guest rooms and over 329,000 square feet of meeting space. Features consist of 84 meeting rooms, including two executive boardrooms, four ballroom options, 110,500 square feet of contiguous convention/exhibit space, outdoor function areas, two business centers, and exclusive Disney Differences. Groups also enjoy sophisticated guest rooms featuring Westin Heavenly Beds®, the luxurious Mandara Spa and 17 world-class restaurants and lounges.

Please enter check-in and check-out dates to the right to select a room

Standard Guest Room

At the end of the day, our guest rooms offer the perfect retreat for rest and relaxation. All guest rooms at the Walt Disney World Swan have been redesigned with a fresh, contemporary look that reflects a luxurious sophistication designed by world-renowned architect, Michael Graves. The centerpiece of these new rooms is the Heavenly Bed® - featuring a pillow-top mattress, a white goose-down comforter, and five overstuffed pillows. You don’t just sleep in it, you lose yourself in it. Guest room features include: King or queen/queen-bedded rooms, high-speed Internet access (charges apply), refreshment center, in-room safe, 27” color/cable TV with remote control, full bath (additional private vanity in some rooms), two dual-line telephones with voice mail messaging and data port, individual climate control, hair dryers , make-up mirror, iron/ironing board and complimentary daily newspaper.

Hotel policies

Check-in: 1500
Check-out: 1100
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.0 out of 5

(37 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

4 out of 5

Quick tip

Thanksgiving at Disney

Flamingo mom Dec 3, 2009

Would recommend to a friend!

We were grateful to be allowed an early check in which allowed us to enjoy a whole afternoon and evening at Disney. The ... location is great, all travel to parks by boat or bus. The only lacking ingredient, inadequate places to enjoy breakfast.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Family

Dining tip, Short Walk

The Boardwalk provides alternatives to the expensive restaurants in the hotel. The ESPN was a fun place to watch a game and it had good food and service


Expand full review

Score

4 out of 5

great location/views

DR Oct 3, 2009

Would recommend to a friend!

First visit. Went to Disneyworld Resort. A fantastic location. Close to everything. Did not need a rental car at all. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
3
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

3 out of 5

"Deluxe" location for "moderate" price

Everest Challenge Survivor Sep 28, 2009

Would recommend to a friend!

We stayed here for one night before checking into our Disney hotel (Beach Club) the following morning. After arriving in ... Orlando in the evening and not wanting to spend $300+ for an additional night at Beach Club, we chose the Swan because of its location and price point (~$140). The hotel definitely caters to the convention crowd and doesn't have the "Disney magic". That being said, the rooms were reasonably clean, the staff was friendly, and you absolutely can't beat the location. It's a short ten minute walk in either direction to the Disney Studios and EPCOT Center. In addition, the immediate area is home to another four resorts, all with premier restaurants, shopping, and nightlife. In short, I would never stay here to get my Disney "fix", but the hotel is decent and the location can't be beat for that price.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
4
Maintenance:
3
Location:
5
Room cleanliness:
3
Hotel Staff:
4
Value:
5
Dining options:
3

Traveler type: Couples


Expand full review


See all 37 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Dining tip, Short Walk

The Boardwalk provides alternatives to the expensive restaurants in the hotel. The ESPN was a fun place to watch a game and it had good food and service

--Flamingo mom, Knoxville, TN Dec 3, 2009

Dining tip, Short Walk

Cat Cora's new restaurant- very good.

--Jacque, Pleasanton, CA Sep 8, 2009

Dining tip, Short Drive

close to all major attractions

--barb, massachusetts Aug 30, 2009

See all quick tips

Reviews from our customers

Overall score

4.0 out of 5

(37 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Quick tip

Thanksgiving at Disney

Flamingo mom Dec 3, 2009

Would recommend to a friend!

We were grateful to be allowed an early check in which allowed us to enjoy a whole afternoon and evening at Disney. The ... location is great, all travel to parks by boat or bus. The only lacking ingredient, inadequate places to enjoy breakfast.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Family

Dining tip, Short Walk

The Boardwalk provides alternatives to the expensive restaurants in the hotel. The ESPN was a fun place to watch a game and it had good food and service


Expand full review

Score

4 out of 5

great location/views

DR Oct 3, 2009

Would recommend to a friend!

First visit. Went to Disneyworld Resort. A fantastic location. Close to everything. Did not need a rental car at all. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
3
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

3 out of 5

"Deluxe" location for "moderate" price

Everest Challenge Survivor Sep 28, 2009

Would recommend to a friend!

We stayed here for one night before checking into our Disney hotel (Beach Club) the following morning. After arriving in ... Orlando in the evening and not wanting to spend $300+ for an additional night at Beach Club, we chose the Swan because of its location and price point (~$140). The hotel definitely caters to the convention crowd and doesn't have the "Disney magic". That being said, the rooms were reasonably clean, the staff was friendly, and you absolutely can't beat the location. It's a short ten minute walk in either direction to the Disney Studios and EPCOT Center. In addition, the immediate area is home to another four resorts, all with premier restaurants, shopping, and nightlife. In short, I would never stay here to get my Disney "fix", but the hotel is decent and the location can't be beat for that price.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
4
Maintenance:
3
Location:
5
Room cleanliness:
3
Hotel Staff:
4
Value:
5
Dining options:
3

Traveler type: Couples


Expand full review

Score

4 out of 5

Swan Hotel

me Sep 8, 2009

Would recommend to a friend!

It was very nice but too bad i could not stay for the rest of the booking. i had an emergency at my bussness in tampa and i ... had to leave monday morning instead tuesday .. i was wonder if i can get credit for the day that i did not stay at the hotel. The staff at the hotel told me that i have to talk to you about. Thanks.. Kosta Vretas

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
4

Traveler type: Single


Expand full review

Score

5 out of 5

Quick tip

Most excellent family resort vacation

Jacque Sep 8, 2009

Would recommend to a friend!

Enjoyed a return trip to the Swan, excellent location to walk over to Epcot or take the boat, no hassles driving, riding ... bus. Also close to Boardwalk and the new Cat Cora restaurant- great food and service. Friendly staff, prompt room service, great views of the fireworks from the window. Would definitely recommend and will be returning once again. Good play area on grounds for little ones, fun activities for the kids as well.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family

Dining tip, Short Walk

Cat Cora's new restaurant- very good.


Expand full review

Score

3 out of 5

FAMILY TRIP

YAMI Aug 31, 2009

IT WAS A NICE HOTEL BUT I REQUEST POOL VIEW AND THE ONLY THING I COULD SEE WERE THE POOL CHAIRS.THE RESTAURANT WERE VERY ... EXPENSIVE.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
3
Maintenance:
3
Location:
3
Room cleanliness:
4
Hotel Staff:
3
Value:
2
Dining options:
3

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

great vacation destination

barb Aug 30, 2009

Would recommend to a friend!

arrived late at checkin staff warm and welcoming ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Family

Dining tip, Short Drive

close to all major attractions


Expand full review

Score

5 out of 5

Quick tip

No Grandkids

Retired Marines Aug 29, 2009

Would recommend to a friend!

We saw all the sights. We missed our grandkids but after the 2nd day we realized we were able to see more of the adult stuff ... without the grandchildren. We got tired but we did not have to go back to our room just to enjoy the rest of the day. We saw things at our pace. The only thing I did not like is taking the boat ride to Epcot and Disney Hollywood. After our trip to Epcot we decided to drive to Disney Hollywood. Too many stops on the boat ride.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Dining tip, Short Drive

Eat at Foulton's in Downtown Disney. Pricey but excellent food and great service.


Expand full review

Score

3 out of 5

the good bad and hidden coasts

margaret Aug 25, 2009

went to the parks, nothing missing, ...

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
3
Maintenance:
3
Location:
5
Room cleanliness:
3
Hotel Staff:
3
Value:
1
Dining options:
2

Traveler type: Family


Expand full review

Score

4 out of 5

great family getaway

firefitr tony Aug 23, 2009

Would recommend to a friend!

i loved it would stay here again but in a higher floor with a better view ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Family


Expand full review

Score

3 out of 5

Quick tip

Good and Bad

Park Hopper Aug 15, 2009

This hotel is named The WALT DISNEY WORLD Swan, so we thought we'd have shuttle to and from the airport. All WDW hotels have ... this don't they? NO--Only those owned by WDW. This hotel has the WDW name--but, is not owned by Disney so you have to pay for shuttle service($80 one way)This is something that they should tell you up front. No one told us about this, until the day before we left. I called and asked if we would need to call them to come to the airport or if they come routinely. And it's a shared shuttle so they made several stops which took longer, which meant we had to leave 3 hours earlier than our flight. Glad our flight left at 12:30. On vacation you don't want to do anything early. When we ck'd in we were told there's a mandatory $10/day charge for internet, phone,& etc. They did agree to drop this fee since we weren't told of it beforehand. Also since this is an upscale hotel, we were surprised when we were awakened by a room full of kids only next door. Laughing and talking very loudly at 2 & 3 in the am. We complained and security came. This happened 2 nights. The security guard coouldn't get them to open the door the 2nd night. We expected better from an upscale, high $$ hotel such as this. This shouldn't have happened 2 nights in a row. They did ask if we wanted to move to a new room. Why should we be inconvenienced? The day we left something was wrong with the hot water. We turned the knob all the way to hot and still the water was barely warm.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
3
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
1
Dining options:
1

Traveler type: Family

Shopping tip

Sometimes it rains every afternoon in FL. The week we were there it rained 2 days.The first day was a short summer shower. The 2nd day there was a thunder storm w/a good,long, pourig rain (at least 1 1/2 hr.) We stood under a small shelter and the rain blew in and soaked us. If I could do it again, I'd go buy WDW Rain Panchos as soon as I saw the clouds gathering. Almost all the stores have them and the price is not too bad. They are good quality and can be used more than once.


Expand full review

Score

4 out of 5

Great location

Disney Fan Aug 13, 2009

Would recommend to a friend!

If you're an EPCOT or Hollywood Studios fan, the Swan is in an incredibly convenient location. The boat between the two ... parks and the EPCOT hotels (Swan/Dolphin, Yacht & Beach and Boardwalk) runs every few minutes. There is also a walkway between the Swan and the theme parks...EPCOT is a 10-15 minute walk and Hollywood Studios is a 20 minute walk. The Swan was very clean and not noisy at all. While it is on Disney property, the Swan is not owned by Disney, so you can't use Magical Express or charge theme park purchases to the room. However, Extra Magic Hours do apply and are a fantastic benefit!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Friends


Expand full review

Score

4 out of 5

Quick tip

Great hotel, great location, great price

Terri Aug 10, 2009

Would recommend to a friend!

Upon arrival we were greeted by friendly staff right away. Although they charge $16 to valet your car. We asked for an ... upgrade when checking in and they had no problem with it. Bigger, better room for the same price. It couldn't hurt to ask. The hotel is located just a short walk from the Boardwalk which was great. Overall, a great place to stay without paying the high prices.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Time savers tip, Short Walk

Short walk to the back entrance of Epcot, no lines. A great view of the Epcot fireworks if you are not going into the park.


Expand full review

Score

4 out of 5

Good location for Epcot/Hollywood Studio

Swan Aug 3, 2009

Would recommend to a friend!

Awesome location, ferry ride away from Epcot/Hollywood Studioes. Only drawback was there are LOTS of families and kids. ... Walls were paper thin and we heard kids crying, yelling, playing, screaming, etc. all morning/evening.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
3
Maintenance:
4
Location:
4
Room cleanliness:
3
Hotel Staff:
4
Value:
3
Dining options:
2

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

Trip to Disney with stay at the Swan

Tennessee Travelor Jul 28, 2009

Would recommend to a friend!

Great service nice people. Great location. Only drawback was service at the Splash Terrace Bar in the evening. They ... ignored us completely. It was like we were ghosts and couldn't be seen. We were well dressed and looked like we had money even. Don't waste your time there. The management is terrible. Otherwise, the Swan is ideal.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
3
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples

Recreation/Attractions tip, Short Walk

Great location.


Expand full review

Score

4 out of 5

Very Good - High Volume Hotel

American Idiot Jul 24, 2009

Would recommend to a friend!

Arrived Jul 09, in a 6pm thunderstorm, front desk was non-plussed and friendly. Room was ready and clean. Each floor has ~80 ... rooms so try to avoid rooms near busy elevator banks. Typical rectangle room w/ 37" LCD w/ ~30 channels + advert channels, Coffemaker w/ Starbucks packs in room, decent towels, very comformtable pillow soft beds. In-room internet is VERY slow (claim 300kbps) and costs $14/24 hr. If you pay $19 you supposedly get faster svc (didn't try). If you are going to need internet every day, buy the 'Resort Services Pack' at check-in and for $12/day you get slow internet, health club daily, and 2 free bottles of Disney water in your room. We did not have any problems w/ maid service and did not order room service. Did not get the food package. Food is expensive, with a relatively limited variety...but decent quality and not Airport Restaraunt expensive. Dolphin Hotel is 100 m away via covered walkway and appears to be slightly larger hotel of same good quality. Dolphin has Laundrymat, Video Arcade & "Dolphin Club for Kids (parents night out service). Each hotel has a very good gym (8+ treadmills, 15+ weight machines, squat rack, 5-> 50 lb dbells) and large (30m x 12m) rectangular pool w/ lap lanes. Both hotels also share a larger Lagoon-style pool w/ rock waterfall & one curved waterslide for the kiddos. Big pool is a 100m walk. All pools have free towels and (not free) bar service. The Parks: It is vey hot in July (36-38 C)and the lines for most attractions were 30-60 min. There are scoreboards before you enter the line, estimating your wait time. Most lines are reasonably shaded...but can still be hot. I have never seen so many accomodations for handicapped... and hundreds of electric scooter-chairs everywhere. You can buy "Fast Pass" tickets to cut your waite time on any attaction to less than ~10min. We didn't but, often wish we had.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

Pleasant Stay, Convenient to Disney

Disney Traveler Jul 24, 2009

Would recommend to a friend!

Stayed here for 5 nights. The stay was restful with the heavenly bed. While the room was relatively small, was plenty big ... for the 3 of us sharing the room. Transportation to Disney was very convenient, preventing me from having to rent a car. My only recommendation is to bring your own snacks and refreshments. The Swan Hotel does not have a store with snacks. You have to go to the Dolphin hotel, which while not far away is not as convenient as I expect from a hotel. The only thing provided on a floor was ice. However, the rooms did have a refrigerator.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Family

Recreation/Attractions tip, Short Walk

Disney Boardwalk


Expand full review

Score

4 out of 5

GREAT FAMILY GETAWAY

ANNA Jul 18, 2009

Would recommend to a friend!

I HAD A GREAT EXPERIENCE AT THIS HOTEL. I LIKE THE FACT THAT ALL THE ATTRACTIONS WERE NEAR OUR HOTEL. I ALSO LIKE THE FACT ... THAT WITHIN OUR HOTEL THERE WAS MANY FUN STUFF TO DO.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

Great hotel

EN Jul 16, 2009

Would recommend to a friend!

Great hotel .. We wish we stayed there longer in order to make use of all the available amineties at the hotel .. Great pools ... and a very nice place to relax .. The only bad thing was that the elevators smelled bad!!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Family

Recreation/Attractions tip, Short Walk

Make sure you have enough time to enjoy all the hotel amenities, in addition to all the parks that Disney has


Expand full review

Score

4 out of 5

Nice Hotel.....

Disney Fan Jul 8, 2009

Would recommend to a friend!

Was a nice hotel that had everything you would want. The location to the parks was fine, the transportation was perfect. ... The bathroom could have used some updating. The balcony was dirty and didn't look like it was mantained. Was unable to utilize it due to its condition.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review


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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Dining tip, Short Walk

The Boardwalk provides alternatives to the expensive restaurants in the hotel. The ESPN was a fun place to watch a game and it had good food and service

--Flamingo mom, Knoxville, TN Dec 3, 2009

Dining tip, Short Walk

Cat Cora's new restaurant- very good.

--Jacque, Pleasanton, CA Sep 8, 2009

Dining tip, Short Drive

close to all major attractions

--barb, massachusetts Aug 30, 2009

Dining tip, Short Drive

Eat at Foulton's in Downtown Disney. Pricey but excellent food and great service.

--Retired Marines, Arlington, Texas Aug 29, 2009

Shopping tip

Sometimes it rains every afternoon in FL. The week we were there it rained 2 days.The first day was a short summer shower. The 2nd day there was a thunder storm w/a good,long, pourig rain (at least 1 1/2 hr.) We stood under a small shelter and the rain blew in and soaked us. If I could do it again, I'd go buy WDW Rain Panchos as soon as I saw the clouds gathering. Almost all the stores have them and the price is not too bad. They are good quality and can be used more than once.

--Park Hopper, TN Aug 15, 2009

Time savers tip, Short Walk

Short walk to the back entrance of Epcot, no lines. A great view of the Epcot fireworks if you are not going into the park.

--Terri, Hobe Sound, Florida Aug 10, 2009

Recreation/Attractions tip, Short Walk

Great location.

--Tennessee Travelor, Jackson, TN Jul 28, 2009

Recreation/Attractions tip, Short Walk

Disney Boardwalk

--Disney Traveler, Austin, TX Jul 24, 2009

Recreation/Attractions tip, Short Walk

Make sure you have enough time to enjoy all the hotel amenities, in addition to all the parks that Disney has

--EN, Boston, MA Jul 16, 2009

Time savers tip

If you have some slow folks in your party - send a runner to the big attractions to fastpass for everyone in your group. Then, plan your day around those times.

--Phil, Oklahoma City, OK Jun 27, 2009

Entertainment tip, Short Drive

The hotel has a water taxi that takes you directly to Hollywood Studios and Epcot. Also, Downtown Disney is a short 3-5 minute drive away.

--Jenn, Boca Raton, FL Jun 23, 2009

Dining tip, Short Walk

Kimora - Japanese restaurant has great food and service

--Mom, Florida Jun 21, 2009

Entertainment tip, Short Walk

Miniature golf (36 holes) is across the street. Also you can access Epcot trough the never crowded back entrance by the Broadway resort.

--TeeSee, Jacksonville, FL Jun 19, 2009

Time savers tip

they dont have an aiport shuttle

--gblair11, haddon heights nj Jun 15, 2009

Money savers tip, Short Drive

stay at the Farfield down the road a few miles, cheaper and cleaner with a free breakfast

--dmanvh, tampa Jun 15, 2009

Entertainment tip, Short Walk

Can watch the Epcot fireworks from the boardwalk behind the hotel.

--Toddler Mom, Tampa, Florida Jun 7, 2009

Dining tip, Short Walk

The boardwalk is just a short walk away, with plenty of restaurants (slice of pizza, hot dogs, sandwhiches all the way up to fancy) and there's lots of activity too.

--Chris, Sun Prairie Dec 30, 2008

Shopping tip, Short Walk

The Boardwalk has an incredible amount of Disney merchandise to see, along with great pizza at Spoodles.

--Michael, Brooklyn Sep 27, 2008

Entertainment tip, Short Walk

Boardwalk is a short walk away, you can walk to EPCOT and Disney Hollywood in about 15 minutes both great scenic walks

--Alan, South Windsor Sep 14, 2008

Entertainment tip, Short Walk

Disney board walk and Epcot

--William, Medway Sep 8, 2008

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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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