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Four Points by Sheraton Chicago O'Hare Airport

User score 3.6 out of 5 See all reviews
10249 West Irving Park Road,Schiller Park, IL 60176
Book this hotel
from 55 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Dec 24, check-out Dec 27

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 2:00 PM
Check-out: 12:00 PM
Local currency: USD

Pioneer in the Windy City. Make yourself at home in the newly-renovated Four Points by Sheraton Chicago O'Hare Airport. Conveniently located just 1/4 mile from Chicagos O'Hare International Airport, we offer a complimentary shuttle service to/from the airport 24 hours a day, seven days a week. Were also one of the first smoke free hotels in Chicago.

Cute & Cozy. Find everything you need for a great nights sleep in one of our 295 newly-renovated boutique style guest rooms. Jump right into the plush goodness of the signature Four Points by Sheraton Four Comfort Bed. Or surf the web to your hearts content with complimentary wireless High Speed Internet Access, available in all guest rooms and public areas.

Great Place to Gather. Behind our sleek new design is the same casual comfort and service you expect. Our lobby is well-appointed with an array of cozy conversation areas. Stop by the Oasis Lounge and enjoy an after dinner drink beside the warm fireplace. Or linger into the Mirage Restaurant, which serves a variety of mouthwatering items.

Hotel policies

Check-in: 2:00 PM
Check-out: 12:00 PM
Local currency: USD


Terms and conditions

*rate found for check-in Dec 24, check-out Dec 27

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.6 out of 5

(29 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 10249 West Irving Park Road, Schiller Park, IL  60176  

 
 

Area served

Schiller Park, IL, 60176, US

Area airports

O'Hare International Airport, (ORD), 2.00, Mile

Description

Airport

Amenities

  • Over Sized Rooms
  • Air Conditioned
  • Kitchenette
  • Television with Cable
  • Radio
  • Smoke Detectors
  • No Smoking Rooms/Facilities
  • Phone with speaker
  • Coffee Maker in Room
  • In Room Movies
  • Lounge
  • Wake-up Service
  • Free Airport Shuttle
  • Express Checkout
  • Jacuzzi
  • Ironing Board
  • Maid Service
  • Refrigerator
  • Fitness Center or Spa
  • Concierge
  • Business center
  • Meeting/banquet facilities
  • Microwave
  • Temperature Control
  • Free Local Telephone Calls
  • CD Player
  • Indoor Pool
  • Cribs Available
  • Free Newspaper
  • Free Parking
  • 24 Hour Front Desk
  • Room service
  • Pool
  • Car Rental Desk
  • Sauna
  • Hairdryer in Room
  • Fitness room
  • Internet Access
  • Vending Machines
  • Video Checkout
  • Safe Deposit Box
  • Ice Machine
  • Iron
  • AM/FM Alarm Clock
  • Handicapped rooms/facilities
  • Security
  • Laundry/Valet Services
  • Data port Available
  • Restaurant

Reviews from our customers

Overall score

3.6 out of 5

(29 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

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Most recent reviews

Score

4 out of 5

Good price

Vince Dec 3, 2009

Would recommend to a friend!

Nice restaurant at walk distance. Good quality hotel for a decent price ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Business


Expand full review

Score

4 out of 5

Close, clean and convenient

Traveler's Mom Dec 3, 2009

Would recommend to a friend!

We were there just one night to drop our son off at the airport. When we checked in the front desk attendant indicated the ... shuttles picked up guests every 20 minutes, on the hour, 20 after and 40 after. True to their word the shuttles were very regular. All staff was very friendly and courteous. Hotel was older but well kept up. Room was very clean.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Family


Expand full review

Score

3 out of 5

A Business week-end

Kaaren from Wi. Nov 20, 2009

Because the lunch was only a 1 hour break -------they knew ----there should have been a buffet it took over 2 hours to ... feed everyone from menues..They had 6 ontrays to choise from and each of them was 3.00 higher then the lunchon menue.BAD TASTE for a restrauant to do that.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
2
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
3
Dining options:
1

Traveler type: Business


Expand full review


See all 29 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Time savers tip

Shuttle service to airport

--T, Virgin Islands Jun 18, 2009

Time savers tip, In Hotel

Food is right on site! A great perc. They even had a pool and business center.

--Jennifer, San Jose Dec 5, 2008

Dining tip, In Hotel

If you're tired after a long day of exploring the city and surrounding area, the Mirage Restaurant located in the hotel is a quiet place to enjoy an excellent (and reasonably priced) meal. It's also a good way to start the day with breakfast there.

--Ellen, Iowa City Nov 23, 2008

See all quick tips

Reviews from our customers

Overall score

3.6 out of 5

(29 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Good price

Vince Dec 3, 2009

Would recommend to a friend!

Nice restaurant at walk distance. Good quality hotel for a decent price ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Business


Expand full review

Score

4 out of 5

Close, clean and convenient

Traveler's Mom Dec 3, 2009

Would recommend to a friend!

We were there just one night to drop our son off at the airport. When we checked in the front desk attendant indicated the ... shuttles picked up guests every 20 minutes, on the hour, 20 after and 40 after. True to their word the shuttles were very regular. All staff was very friendly and courteous. Hotel was older but well kept up. Room was very clean.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Family


Expand full review

Score

3 out of 5

A Business week-end

Kaaren from Wi. Nov 20, 2009

Because the lunch was only a 1 hour break -------they knew ----there should have been a buffet it took over 2 hours to ... feed everyone from menues..They had 6 ontrays to choise from and each of them was 3.00 higher then the lunchon menue.BAD TASTE for a restrauant to do that.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
2
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
3
Dining options:
1

Traveler type: Business


Expand full review

Score

5 out of 5

Wedding weekend

mom Oct 5, 2009

Would recommend to a friend!

We didn't really use any amenities. Just slept there. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Great for business people close to airpo

Denny Aug 17, 2009

Would recommend to a friend!

Easy ride to airport. Nice restaurant with good and plentyful food. Nice lobby and friendly staff. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

Weekend getaway

Adel Jul 28, 2009

Would recommend to a friend!

We were out during the day and returned to room late (about 1130 or midnight) so we really did not use any amenities. Maybe I ... will be able to enjoy the amenities next time. I would love to stay here again given the chance.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Friends


Expand full review

Score

2 out of 5

Good rate - but not the Sheraton I know

EV Traveler Jul 27, 2009

Would recommend to a friend!

Good price for the last minute change of plans - thanks Orbitz! But - the place just looks worn and tired and the location ... didn't make me feel all that safe.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
3
Maintenance:
2
Location:
1
Room cleanliness:
3
Hotel Staff:
3
Value:
4
Dining options:
2

Traveler type: Business


Expand full review

Score

2 out of 5

ehhhh.....

escoteric Jul 26, 2009

I probably won't spend another night here. Friends wedding was here and they offered the group rate of 89.99. Price online ... on multiple sites was 71.99. Brought that up to management and they said that was the group rate and I should book online. Location is right off the highway which is a plus. The place is huge, but rooms are puny. Rooms looked dingy, and outdated. Didn't have regular coffee cups, only styrofoam. Only had 2 bath towels that were also on the small side. For seventy bucks, I expected much more, in terms of classiness.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
2
Location:
5
Room cleanliness:
3
Hotel Staff:
4
Value:
1
Dining options:
4

Traveler type: Couples


Expand full review

Score

3 out of 5

Great price, very clean, but!

Terry Jul 25, 2009

The Hotel was great, nicely furnished and very clean rooms, plenty of parking, close to the freeway. The Customer service at ... the Desk was lacking. He was using a polite voice to be very sarcastic and through other statements gave the impression we, having booked our room through Orbitz, were not as important as the other guest. Before I would recommend this Hotel I would have to be sure this is not the usual behavior of the Guest Services personnel.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
1
Maintenance:
3
Location:
4
Room cleanliness:
5
Hotel Staff:
1
Value:
4
Dining options:
3

Traveler type: Friends


Expand full review

Score

4 out of 5

It's very comportable trip!

mee Jul 19, 2009

Would recommend to a friend!

It's very good hotel. I'm very satisfied with it. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

1 out of 5

Avoid this hotel!

Louise Jul 5, 2009

I travel a lot and I am not a complainer, but this was just too much. Here's what happened: first, I asked for a quiet room ... for an O'Hare overnight after a long international flight; I had to leave the hotel at 3:40 a.m. for a 6 a.m. flight, as well, so I needed to just sleep. I checked in at 8 p.m., reiterating my need to be away from elevators and vending machines. I was exhausted. I got to my room only to find that I'd been assigned a room right next to noisy, vibrating vending machines! Second, I then had to wait 20 minutes for someone to come with the key to the new room I was assigned. And third, after I had a hot bath, settled in, and fell asleep at last, the hotel's fire alarms went off--for 30 minutes. It seems there was a fire in the kitchen. Despite all this, the hotel refused to discount my bill--a courtesy common in such circumstances elsewhere.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
1
Maintenance:
2
Location:
1
Room cleanliness:
3
Hotel Staff:
2
Value:
1
Dining options:
3

Traveler type: Business


Expand full review

Score

4 out of 5

Perfect for Shuttle to O'Hare

Mcmargo Jul 1, 2009

Would recommend to a friend!

This is a Super Location if you need a shuttle to O'Hare Airport, but otherwise, not much is around. We picked this hotel ... because it has 24-hour shuttle to O'Hare Airport, which runs every 20 minutes (no charge, with the exception of tipping for baggage handling in/out of shuttle). Our son/daughter-in-law needed to be at O'Hare by 4am, for their 6am flight. The front desk recommended that they be in the lobby 10 minutes before shuttle departure (3:20am), which they did and it was like clock work. Since we came up the day before their flight, we wanted to take the Blue Line to downtown Chicago for some fast site-seeing. When asked how we can get to the Blue Line, they stated that we can take their shuttle (no charge) to O'Hare where the Blue Line ends/begins. We did that and when we returned via Blue Line to O'Hare, we went to the shuttle drop off/pick up site and only waited a few minutes for the next shuttle back to the hotel. We will DEFINITELY use this hotel and their shuttle service again. We didn't use/need their restaurants/amenities, so can't comment about them, but our room was clean and that is our most important need. Front Desk was very friendly and helpful, as well as the day shuttle driver!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

Quiet place to stay near airport

Jonny Jun 30, 2009

Would recommend to a friend!

Nice service - not the greatest location, but quiet and clean. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
3
Location:
2
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Business


Expand full review

Score

4 out of 5

Quick tip

Four Points Sheraton O'Hare

T Jun 18, 2009

Would recommend to a friend!

I have stayed at this hotel before when traveling. It is convenient and the shuttle service is a nice amenity! ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Family

Time savers tip

Shuttle service to airport


Expand full review

Score

3 out of 5

Great option close to O'Hare

Overnighter Jun 15, 2009

Would recommend to a friend!

This is a good option if you are looking for a good hotel near O'Hare Int'l Airport, it's only 2 miles from the terminals, ... and the free shuttle runs every 20 minutes. Nice rooms.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
2

Traveler type: Business


Expand full review

Score

4 out of 5

Excellent Value

the traveler Jun 4, 2009

Would recommend to a friend!

i was pleasantly surprised by the value offered and the location to the airport makes this an great place to overnight if you ... are connecting at O'Hare

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Business


Expand full review

Score

4 out of 5

Great place to stay!

Already missing Chicago :o) Apr 28, 2009

Would recommend to a friend!

Very nice hotel. Great ammenities include indoor pool, hot tub, sauna, fitness room, gift shop, free shuttle to airport, ... restaurant (which we did not visit), free wi-fi and free pc w/ Internet in the lobby and business center. We took advantage of all the above except the restaurant - just not enough time to squeeze it in. My only gripe about this hotel was that the power went off - weather-related - and no one bothered to see if there was anything we may have needed during those couple of evening hours or said anything about it at checkout. Other than that, great place to call home for a few days!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Great location

William Jan 6, 2009

Would recommend to a friend!

The best aspect of the hotel is proximity to the airport, and their shuttle service. The room itself is comfortable with ... free wireless. There was adequate space. I had a problem with the TV that was quickly responded to. Good value for money.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
3

Traveler type: Business


Expand full review

Score

2 out of 5

Airport Overnight

Sandra Dec 30, 2008

When arriving we found multiple areas in the parking lot with broken auto glass. When we questioned the desk clerk, she said ... they had had a break in a week ago and it was just one car. The area of coverage - at least 5 car lengths - could not have come from just one car. The room had not been updated in quite some time. The heater in the room was level with the bed and blew hot air on to the bed at the head of the bed, directly into our face. We had to use a coat hanger and the drapes to provide some blocking so we wouldn't suffocate through the night. The bathroom was tiny and not very clean. When we checked out, there were two police officers looking for a quest who had thrown a smoke detector out the window at a car in the parking lot. When the police officers came in, the desk clerk called them by their first names. The officers knew the security guard by first name as well. It seems they have been there a time or two.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
1
Hotel check-in:
2
Maintenance:
2
Location:
1
Room cleanliness:
2
Hotel Staff:
2
Value:
3
Dining options:
3

Traveler type: Family


Expand full review

Score

4 out of 5

fit, form and function it was ok....

Laurie Dec 27, 2008

I needed a room before catching a flight therefore the room served it's purpose however the beds were rather uncomfortable ... and if you want to take a bath, stick with the shower - the tub was the most uncomfortable tub that I have ever experienced. While it was raining during my stay, when walking the halls that butted up to the outer walls, the carpet was wet and you could see the water squish out from under your shoes. The parking lot was not well maintained (lack of snow removal and ice control) therefore it was rather dangerous to navigate for driving, parking and walking. I would not suggest this hotel for a park, sleep and fly since - we saw cars that were going to be captive to the ice until the ice melts...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
3
Maintenance:
2
Location:
2
Room cleanliness:
3
Hotel Staff:
3
Value:
2
Dining options:
3

Traveler type: Business


Expand full review


Previous | 1 2 | Next

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Time savers tip

Shuttle service to airport

--T, Virgin Islands Jun 18, 2009

Time savers tip, In Hotel

Food is right on site! A great perc. They even had a pool and business center.

--Jennifer, San Jose Dec 5, 2008

Dining tip, In Hotel

If you're tired after a long day of exploring the city and surrounding area, the Mirage Restaurant located in the hotel is a quiet place to enjoy an excellent (and reasonably priced) meal. It's also a good way to start the day with breakfast there.

--Ellen, Iowa City Nov 23, 2008

Recreation/Attractions tip, Short Drive

Convention Center is very close to the Hotel.

--Henry, San Diego Sep 25, 2008

Time savers tip, In Hotel

near the airport and central to where we needed to be the next day.

--Laura, USA Aug 9, 2008

Time savers tip, Short Drive

O'Hare International Airport is very close to the hotel.

--Robert, Washington Jun 20, 2008

Dining tip, In Hotel

Delicious dining without having to go outside.

--Patricia, Appleton, WI Feb 9, 2008

Money savers tip

airport parking

--virgil, Madison, WI Jan 7, 2008

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special Orbitz offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

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