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Beach Palace All Inclusive

User score 4.5 out of 5 See all reviews
Blvd. Kukulkan KM 11.S,Cancun, Mexico 77500
Book this hotel
from 307 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Dec 23, check-out Dec 24

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to myriad shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape.

The new Beach Palace features 287 luxurious accommodations all with a double Jacuzzi, balcony, first class amenities and 24 hr. room service. Adults enjoy two new pools on the roof top with bar service; this means that while the adults enjoy this new exciting amenity, the little ones are entertained at the new kid's club that features fun games and water activities at its own kiddie pool. In addition enjoy an outdoor pool with swim up bar, a spectacular turquoise beach, fine dining at four distinct restaurants, and bars. For those looking for a pampering experience, this property features a new modern spa. And best of all, its great location lets you enjoy what Cancun has to offer. Unlimited select tours available

At Beach Palace there is plenty to do for all ages. There is a dive tank, spa facilities, and a fitness certer for the health-concious; or perhaps you can relax by the pool sipping a refreshing drink, stroll on the beach and at the end of the day enjoy an evening show or the magnificent view from one of the sky bars.

If you are seeking a sensational family vacation resort look no further.

The amenities offered at this resort include-
- 3 swimming pools including 2 rooftop, 3 Swim-up bars.
- Kiddie pool at the Kids club
- Fine dining
- Top shelf drinks (domestic & imported)
- FREE wireless internet access
- Fitness center, Spa facilities, Beauty salon
- Beach and water volleyball,
- Billiards, Ping-Pong, Table games
- Supervised activities at the Kids Club (ages 4-12)
- Daily activities
- Theme parties or shows nightly
- Concierge, Bell staff service
- Gift shop, Travel agency, Car rental
- Doctor on call 24 hrs, Ice machines, Taxis available 24 hrs
- Dry cleaning & laundry service
- Cribs on request,
- Currency exchange, ATM
- Golf package
- Unlimited selected tours
- Non-motorized water sports at Wet'n Wild marina

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 23, check-out Dec 24

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.5 out of 5

(8 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: Blvd. Kukulkan KM 11.S, Cancun, Mexico  77500  

 
 

Area served

Cancun, Mexico.

Area airports

Cancun International Airport (CUN), Approximate driving time is 20 minutes and distance is 20.5 km (13 mi).

Description

The hotel is located in the heart of the Cancun Hotel Zone, 15 minutes from the airport and within a few minutes away from the malls, commercial centers, handcrafts market and main entertainment areas of Cancun.

Amenities

  • Meeting/banquet facilities
  • Wireless internet
  • Concierge
  • Fitness room
  • High Speed Internet
  • Internet Access
  • Handicapped rooms/facilities
  • Health Club
  • Pool
  • Room service
  • Conference Facilities
  • Spa services
  • Restaurant

Dining

Pool & Snack Bar

Main pool Drinks served from 9:00 am - 5:00 pm
Snacks from 11:00 am - 5:00 pm

Bocelli

Location- Mezzanine level
Cuisine- Italian/Mediterranean
Dinner a la carte- from 6:00 pm to 11:00 pm Dress code- Casual elegance. Long pants, collared shirts & shoes required

Lounge Bar

Mezzanine level, bar service from 10:00 am - 1:00 am

Tequila

Location- Lobby area
Cuisine-International/ Mexican
Continental breakfast: from 6:30 am to 7:00 am
Breakfast Int'l Buffet: from 7:00 am to 11:30 am
Lunch Int'l Buffet: from 12:30 pm to 4:30 pm
Dinner International buffet: from 6:00 pm to 10:30 pm
Dress code: Casual elegance. Long pants, collared shirts & shoes required

Wok

Location- Lobby
Cuisine- Oriental
Dinner a la carte- from 6:00 pm - 11:00 pm

La Terraza

Location- Terrace of the Italian Restaurant
Lunch- Fast-cooked meals. From 11:00 am - 4:00 pm
Dinner a la carte- Grilled fine cuts. From 6:00 pm - 11:00 pm
Dress code- Casual. Wet clothing or uncovered swinwear not allowed

Sky Bars (2)

Rooftop bars (14th floor)
Drinks served from 9:00 am - 6:00 pm
Snacks from 11:00 am - 5:00 pm

Stadium

Sports bar with 16 TV screens located at the Mezzanine level.
From 9:00 am - 1:00 am
Snacks from 6:00 pm - 11:00 pm

Meeting facilities

Convention Center- banquet style (500 people capacity).

Please enter check-in and check-out dates to the right to select a room

Superior Deluxe w/terrace & souble Jacuzzi with Golf Package

1 king or 2 dbl beds, all with jacuzzi for 2 and private terrace. Room amenities- liquor dispenser, turndown service, mini bar, flat screen LCD TV, bathrobes and slippers, Farouk bath amenities, Digital laptop size safe, Individually controlled air conditioning, Coffee maker, Direct dial telephone, Alarm clock, Hair dryer, Iron/ironing board. 2009 Golf Package Includes: One round of golf daily (per room), transportation, shared cart, snacks and beverages.

Concierge Level

Ocean view rooms, King bed, Double Jacuzzi. Private Bath w/ shower only. Balcony with chaise lounge, chairs & table. Liquor dispenser contains premium, upgraded brands of liquor- Bacardi White Rum, Jose Cuervo Tequila, J&B Whisky and Absolut Vodka. Mini Bar contains sodas, bottled water & domestic beer. LCD TV w/ Satellite, DVD Player, CD Player, Purified Water. L’OCCITANE Bath Amenities. Bathrobes & Slippers. Aromatherapy menu. Two (2) 25 Minute Massage at the Beach/Spa/Treatment rooms (location varies per resort), Digital Safe (laptop size). Individually-Controlled A/C. Espresso/American coffee maker, Direct Dial telephone. Alarm Clock/Radio/IPOD dock, Professional Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service with select menu, Nightly Petit Fours, Nightly Turndown Service, Pillow Menu. Exclusive Concierge Phone Service, Private check-in & out / Late check-out & Early check-in (subject to availability).

Superior Deluxe w/terrace & Jacuzzi for 2

1 king or 2 dbl beds, all with jacuzzi for 2 and private terrace. Room amenities- liquor dispenser, turndown service, mini bar, flat screen LCD TV, bathrobes and slippers, Farouk® bath amenities, Digital laptop size safe, Individually controlled air conditioning, Coffee maker, Direct dial telephone, Alarm clock, Hair dryer, Iron/ironing board.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 23, check-out Dec 24

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.5 out of 5

(8 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

4 out of 5

Quick tip

Great

Tank girl Nov 22, 2009

Would recommend to a friend!

The hotel was great and we loved every day we spent there but it had no beach at all! My husband and I went to get away and ... relax and ended up meeting some great people. The staff was so good to us and remember our names every time we saw them. The only thing we didn't like was that it had the worst fitness/gym we have ever seen. We both love to work out and there was no more than 3 treadmills.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Dining tip, Short Drive

Try other Palace resorts for more dining. You can take the bus or even walk to the other hotels.


Expand full review

Score

3 out of 5

Quick tip

Nice hotel

Anna Nov 21, 2009

The food could be better. Hotel should provide more shuttle service hours-very limited. I recommend going on Captain Hook ... Pirate SHIP-very fun. The best time I had in Cancun.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Couples

Recreation/Attractions tip

DONT GO to WET and WILD-very horrible.The food and service is awful. The park is sad and only has two working slides. The swim with dolphins don't even make up for the WaterPark


Expand full review

Score

5 out of 5

Quick tip

Amazing, despite Ida!

TJax Nov 11, 2009

Would recommend to a friend!

Food was great, rooms were super clean (and I am super picky, like a freak!), and drinks made me forget that we were in the ... middle of a tropical storm. Location was good, right in the middle of the city, easy to get around by bus or taxi. Hotel small and intimate, excellent views.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Money savers tip, Short Walk

Take the bus everywhere for less than $1. Saves money, and buses run all the time.


Expand full review


See all 8 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Dining tip, Short Drive

Try other Palace resorts for more dining. You can take the bus or even walk to the other hotels.

--Tank girl, Owasso, OK. Nov 22, 2009

Recreation/Attractions tip

DONT GO to WET and WILD-very horrible.The food and service is awful. The park is sad and only has two working slides. The swim with dolphins don't even make up for the WaterPark

--Anna, WI Nov 21, 2009

Money savers tip, Short Walk

Take the bus everywhere for less than $1. Saves money, and buses run all the time.

--TJax, DC Nov 11, 2009

See all quick tips

Reviews from our customers

Overall score

4.5 out of 5

(8 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Quick tip

Great

Tank girl Nov 22, 2009

Would recommend to a friend!

The hotel was great and we loved every day we spent there but it had no beach at all! My husband and I went to get away and ... relax and ended up meeting some great people. The staff was so good to us and remember our names every time we saw them. The only thing we didn't like was that it had the worst fitness/gym we have ever seen. We both love to work out and there was no more than 3 treadmills.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Dining tip, Short Drive

Try other Palace resorts for more dining. You can take the bus or even walk to the other hotels.


Expand full review

Score

3 out of 5

Quick tip

Nice hotel

Anna Nov 21, 2009

The food could be better. Hotel should provide more shuttle service hours-very limited. I recommend going on Captain Hook ... Pirate SHIP-very fun. The best time I had in Cancun.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Couples

Recreation/Attractions tip

DONT GO to WET and WILD-very horrible.The food and service is awful. The park is sad and only has two working slides. The swim with dolphins don't even make up for the WaterPark


Expand full review

Score

5 out of 5

Quick tip

Amazing, despite Ida!

TJax Nov 11, 2009

Would recommend to a friend!

Food was great, rooms were super clean (and I am super picky, like a freak!), and drinks made me forget that we were in the ... middle of a tropical storm. Location was good, right in the middle of the city, easy to get around by bus or taxi. Hotel small and intimate, excellent views.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Money savers tip, Short Walk

Take the bus everywhere for less than $1. Saves money, and buses run all the time.


Expand full review

Score

5 out of 5

Great Hotel Great Staff

TyMart Nov 1, 2009

Would recommend to a friend!

Overall Great Experience...Good Food....Staff was great and lots of amenities included..Overall the best hotel we had stayed ... in and this was our 4th trip to Cancun.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

5 out of 5

Great Service

Melissa V. Aug 6, 2009

Would recommend to a friend!

This hotel was great. It was super clean, the service was awesome. There were nightly activities that were fun to do. There's ... lots of things included when you book a stay here so speak with guest services when you arrive to find out if there's anything more that's included that you didn't expect. It's also right across the street from a small mall that was great to buy souvenirs.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

What 5 Star Service is about

Scot Mar 6, 2009

Would recommend to a friend!

Fourth time at the Beach Palace. This is our first time since they remodeled. The employees were fantastic. Whatever you ... wanted they were there to get it for you to ensure that your vacation was perfect. The Spa service was outstanding. I can't wait to go back in MAy.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Shopping tip

Take the bus instead of a cab.


Expand full review

Score

5 out of 5

Quick tip

Great Staff

Tim Aug 4, 2008

Would recommend to a friend!

The Beach Palace was a nice hotel. The staff was excellent. This is an all-inclusive resort. The drinks lack kick; you can ... drink all day and not feel the effect of the alcohol. The food quality is less than average. Because of the food quality and selection, I will not go with an all-inclusive next time. I was under the impression that I would have an ocean view, but I was stuck looking at the lagoon. The ocean was beautiful; the lagoon was only so-so. If you have kids, this would be a good place to go. Many children were there, and the pool was not as clear as the other Palace hotels. Avoid the come-on and offer of $$ credit to attend the sales promo. Not much night life for adults, but more to do for the kids. Even though this was the Beach Palace, the beach was very limited. Only about 10 feet of dry sand before you got to the water. One of the two ramps leading to the beach was impassable. Only three chairs on the beach.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family

Shopping tip, Short Drive

You must take one of the snorkeling tours. That was great.


Expand full review

Score

4 out of 5

Quick tip

The Beach Palace Delivers

SHAWN Jan 28, 2008

Would recommend to a friend!

This is a slightly unfair review because I stayed at the old Beach Palace (BP). The new BP is beautiful shiny and very, very ... clean. The beds are wonderful although you might not spend too much time in they since there is so much to do. Every effort is made to make sure you have a wonderful time, just let the staff know if you need any special considerations. (Like the mini-bar). If I do not drink that brand, why would I want it in my room? The dining options are nice choices although the menus don't change much. The staff at each couldn't be nicer when it comes to making you happy. This is Beach Palace, the views, sunsets, and sunrises are wonderful. Whether from the beach, pool deck, or the privacy of your very comfortable balcony lounge. (Although I wish they would make it higher off the floor!) But the beach has suffered from the fate of most of Cancun, and has not recovered. It is a task to wade out, up and down the trenches and back. So the unfair part is that I remember the old beach that would welcome you with smooth sands, and calm, clear water. The old hotel was like a close, comfortable Mexican friend. The new shiny and steel decor seems far removed from Mexican culture. But fear not, the staff always reminds you that you are in Cancun, and your happiness is paramount. If you don't believe me, go up to the sports bar and ask Zackarias for an El Diablo. Your vacation will be well on it's spicy way!

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples

Shopping tip, Short Walk

There are many shopping options close by, but the hotel's prices beat many of them time and time again.


Expand full review


Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Dining tip, Short Drive

Try other Palace resorts for more dining. You can take the bus or even walk to the other hotels.

--Tank girl, Owasso, OK. Nov 22, 2009

Recreation/Attractions tip

DONT GO to WET and WILD-very horrible.The food and service is awful. The park is sad and only has two working slides. The swim with dolphins don't even make up for the WaterPark

--Anna, WI Nov 21, 2009

Money savers tip, Short Walk

Take the bus everywhere for less than $1. Saves money, and buses run all the time.

--TJax, DC Nov 11, 2009

Shopping tip

Take the bus instead of a cab.

--Scot, Florida Mar 6, 2009

Shopping tip, Short Drive

You must take one of the snorkeling tours. That was great.

--Tim, Canton, GA Aug 4, 2008

Shopping tip, Short Walk

There are many shopping options close by, but the hotel's prices beat many of them time and time again.

--SHAWN, Washington, DC Jan 28, 2008

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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Book online or call

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Note: An infant who turns 2 before or during travel requires a child's fare.

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I have a promotion code.

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A promotion code is your key to redeeming discounts, special Orbitz offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

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