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Phoenix Hotel

User score 3.1 out of 5 See all reviews
601 Eddy St.,San Francisco, CA 94109
Book this hotel
from 79 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Dec 28, check-out Dec 30

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

The Phoenix Hotel has been popular with the entertainment industry for two decades. This funky, urban retreat is an unexpected oasis, featuring a landmark pool, original 50's architecture, and island-inspired guestrooms. The casual decor draws on the vibrant colors and textures of the tropics to accent the original bungalow design of the rooms. Each of the spacious 44 rooms face the lush central courtyard and includes complimentary continental breakfast and parking for one car. Artwork by local San Francisco artists decorates the rooms and courtyard. The Phoenix Hotel is a non-smoking hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 28, check-out Dec 30

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.1 out of 5

(4 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 601 Eddy St., San Francisco, CA  94109  

 
 

Area served

San Francisco.

Area airports

San Francisco International Airport.

Description

The Phoenix Hotel is centrally located within walking distance to San Francisco's most celebrated clubs and performance halls, including Great American Music Hall, the Warfield, Bill Graham Civic Auditorium, the Opera House, Golden Gate Theater, and the Orpheum Theater. The Asian Art Museum and government buildings and courthouses of the Civic Center are less than three blocks from the hotel. Fisherman's Wharf, Chinatown, Union Square and the Financial District are a short ten-minute drive away.

This property has a smoke-free policy

Amenities

  • Internet Access
  • Wireless internet
  • Restaurant
  • Smoke-free policy
  • Handicapped rooms/facilities
  • Concierge
  • Pool

Please enter check-in and check-out dates to the right to select a room

STANDARD - ROOM

Standard Double Double Room offers two double beds with Alarm clock, Bathroom amenities, Cable / Satellite TV, Ceiling fan, Color TV, Hairdryer, Heating, Internet access, Iron / Ironing board, Laundry service, Non-smoking rooms, Radio, Telephone and Voicemail.
A colorful guestroom with two double beds and ceiling fan. These rooms are at the back of the hotel and are available on the first or second floor. All rooms have complimentary wifi access, hair dryer, iron & ironing board, and electronic locks. Your stay will include a poolside continental breakfast, and complimentary parking for one car. All rooms are non-smoking.

SUPERIOR - ROOM

Superior Double Double room offers two double beds with Alarm clock, Bathroom amenities, Cable / Satellite TV, Ceiling fan, Color TV, Hairdryer, Heating, Internet access, Iron / Ironing board, Laundry service, Non-smoking rooms, Radio, Telephone and Voicemail.
A colorful guestroom with two double beds and ceiling fan. Rooms face the lush courtyard and are available on the first or second floor. Superior rooms have coffeemakers and upgraded bathrooms. All rooms have complimentary wifi access, hair dryer, iron & ironing board, and electronic locks. Your stay will include a poolside continental breakfast, and complimentary parking for one car. All rooms are non-smoking.

SUPERIOR - ROOM

Superior King room offers one king bed with Alarm clock, Bathroom amenities, Cable / Satellite TV, Ceiling fan, Color TV, Hairdryer, Heating, Internet access, Iron / Ironing board, Laundry service, Non-smoking rooms, Radio, Telephone and Voicemail.
A colorful guestroom with one king bed. Rooms face the lush courtyard on the first or second floor, and most have ceiling fans. Superior rooms have coffeemakers and upgraded bathrooms. All rooms have complimentary wifi access, hair dryer, iron & ironing board, and electronic locks. Your stay will include a poolside continental breakfast, and complimentary parking for one car. All rooms are non-smoking.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 28, check-out Dec 30

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.1 out of 5

(4 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

3 out of 5

Quick tip

Nice hotel, scary location

Lady Lovegrove Jul 17, 2009

After driving through the area & checking into the hotel I must admit I cried! The nice guy on reception had said not to be ... intimidated by the area so my husband suggested we go for a walk, after 2 blocks I pleaded with him to go back to the hotel & get the car. . . .we did. At this point I didn't want to stay in San Francisco at all (we are a british couple on a 4 week trip around California) From then on though everything just seemed to get better, once we had figured that I was really not comfortable walking around there it was all ok. You just have to set your own limits and work within that. The hotel itself is a real haven. Our room was spotless, the staff were all really nice & the reception staff in particular seem to be chosen for their cheerful attitudes. Although we did not get a chance to go in the pool it looked lovely & was nice to walk round it after a day in the city on the way to our room.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
1
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Couples

Dining tip, Short Walk

Has to be The Original Cheesecake on the top floor of Macy's


Expand full review

Score

2 out of 5

At half the price still very Questionable

Luis Aug 29, 2008

Although I got over my initial shock, I wouldn't recommend this hotel (motel) to other people. The neighborhood is very ... questionable, to put it midly. The hotel is old (a friend said musky smelling). I needed a desk for my laptop and they only have small round night tables. I had to use the ironing board as my flat surface. So ..not good for business travelers. The free wi-fi is redeeming. The staff will warn you about the neighborhood and in which direction you should go. This should tell you something, a lot. And like I said in my title, even at half the price... I wouldn't stay here again.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
3
Maintenance:
3
Location:
1
Room cleanliness:
2
Hotel Staff:
5
Value:
1
Dining options:
3

Traveler type: Business


Expand full review

Score

3 out of 5

Quick tip

Not terrible but shows age

Michael Aug 27, 2008

While the price was lower then most in the city, once i saw it I could see why. If you are looking to save money and have a ... pool this would do fine. However, a few points you should know. 1. Not by the trolley and about 8 blocks away from the closest one. If you walk it, the panhandlers are out in full force. 2. It trys to create a nice atmosphere with Palm trees but age does show through. 3. It has some noise from the surrounding buildings. 4. Continental Breakfast available but you sit outside on the patio to eat it. 5. I would not walk around the area after dark. We used taxis so that didn't matter much and security is good. The place was locked down at 10:00pm.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
3
Maintenance:
4
Location:
2
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Family

Nightlife tip, Short Walk

There is a busy street nearby with many shops.


Expand full review


See all 4 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Dining tip, Short Walk

Has to be The Original Cheesecake on the top floor of Macy's

--Lady Lovegrove, Uk Jul 17, 2009

Nightlife tip, Short Walk

There is a busy street nearby with many shops.

--Michael, Jackson Aug 27, 2008

See all quick tips

Reviews from our customers

Overall score

3.1 out of 5

(4 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

3 out of 5

Quick tip

Nice hotel, scary location

Lady Lovegrove Jul 17, 2009

After driving through the area & checking into the hotel I must admit I cried! The nice guy on reception had said not to be ... intimidated by the area so my husband suggested we go for a walk, after 2 blocks I pleaded with him to go back to the hotel & get the car. . . .we did. At this point I didn't want to stay in San Francisco at all (we are a british couple on a 4 week trip around California) From then on though everything just seemed to get better, once we had figured that I was really not comfortable walking around there it was all ok. You just have to set your own limits and work within that. The hotel itself is a real haven. Our room was spotless, the staff were all really nice & the reception staff in particular seem to be chosen for their cheerful attitudes. Although we did not get a chance to go in the pool it looked lovely & was nice to walk round it after a day in the city on the way to our room.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
1
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Couples

Dining tip, Short Walk

Has to be The Original Cheesecake on the top floor of Macy's


Expand full review

Score

2 out of 5

At half the price still very Questionable

Luis Aug 29, 2008

Although I got over my initial shock, I wouldn't recommend this hotel (motel) to other people. The neighborhood is very ... questionable, to put it midly. The hotel is old (a friend said musky smelling). I needed a desk for my laptop and they only have small round night tables. I had to use the ironing board as my flat surface. So ..not good for business travelers. The free wi-fi is redeeming. The staff will warn you about the neighborhood and in which direction you should go. This should tell you something, a lot. And like I said in my title, even at half the price... I wouldn't stay here again.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
3
Maintenance:
3
Location:
1
Room cleanliness:
2
Hotel Staff:
5
Value:
1
Dining options:
3

Traveler type: Business


Expand full review

Score

3 out of 5

Quick tip

Not terrible but shows age

Michael Aug 27, 2008

While the price was lower then most in the city, once i saw it I could see why. If you are looking to save money and have a ... pool this would do fine. However, a few points you should know. 1. Not by the trolley and about 8 blocks away from the closest one. If you walk it, the panhandlers are out in full force. 2. It trys to create a nice atmosphere with Palm trees but age does show through. 3. It has some noise from the surrounding buildings. 4. Continental Breakfast available but you sit outside on the patio to eat it. 5. I would not walk around the area after dark. We used taxis so that didn't matter much and security is good. The place was locked down at 10:00pm.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
3
Maintenance:
4
Location:
2
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Family

Nightlife tip, Short Walk

There is a busy street nearby with many shops.


Expand full review

Score

5 out of 5

relaxing oasis

Brodie Jul 11, 2007

Would recommend to a friend!

To begin with I really enjoyed the parking so we could head out on foot and with taxi's. It was the week of the allstar game ... and parking was ridiculous in the city especially for a tuesday. We had a late check-in and the clerk behind the counter was polite, informative and gave us some late-night food advice that worked out wonderfully. The room was clean with the feel of a local beach motel. The pool area was relaxing and spacious for a city that usually sandwiches everything together due to the lack of space! The room was cute,the bathroom hadn't been updated in 40 years, but it all worked, had great water pressure and was clean. It was not the boring, sterile hotel room we have grown accustomed to and after a while in the room we were happy it was the way it was!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review


Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Dining tip, Short Walk

Has to be The Original Cheesecake on the top floor of Macy's

--Lady Lovegrove, Uk Jul 17, 2009

Nightlife tip, Short Walk

There is a busy street nearby with many shops.

--Michael, Jackson Aug 27, 2008

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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Need help booking your trip?

Book online or call

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Note: An infant who turns 2 before or during travel requires a child's fare.

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I have a promotion code.

What is a promotion code?

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Need help booking your trip?

Book online or call

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