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The Fairmont Copley Plaza

User score 3.6 out of 5 See all reviews
138 St. James Avenue,Boston, MA 02116
Book this hotel
from 149 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Jan 8, check-out Jan 9

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD

The Fairmont Copley Plaza hotel has been a symbol of Boston*s rich history and elegance since its gala opening in 1912. Our dedicated staff delivers incomparable hospitality- impeccable service and attention to detail to ensure your stay is perfect.

Each of the Boston luxury hotel*s 383 guestrooms and suites is well appointed with lavish decor and thoughtful amenities. In addition- the Fairmont Copley Plaza offers Fairmont Gold- an exclusive lifestyle hotel experience- delivering the highest level of service to the most discerning travelers.

From business and leisure travel to meetings to social events and weddings- The Fairmont Copley Plaza hotel in Boston will orchestrate an exceptional experience and a lasting memory.

The Fairmont Copley Plaza hotel strives to become home away from home for its guests- even providing the services of resident Canine Ambassador- Catie Copley.

Steps away from historic Beacon Hill- the Freedom Trail- Copley Place- the boutiques of Newbury Street and the Hynes Convention Center- The Fairmont Copley Plaza in Boston is fully appointed for meetings- luxurious events and award-winning dining in the hotel*s legendary Oak Room and Oak Bar.

Rich with heritage- The Fairmont Copley Plaza luxury hotel epitomizes the culture and traditions of Boston.

Hotel policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD


Terms and conditions

*rate found for check-in Jan 8, check-out Jan 9

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.6 out of 5

(14 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 138 St. James Avenue, Boston, MA  02116  

 
 

Area served

BOSTON, US, MA02116

Area airports

General Edward Lawrence Logan Intl Airport, (BOS), 3.00, N, Mile; Theodore Francis Green State Airport, (PVD), 60.00, NE, Mile; Manchester Airport, (MHT), 50.00, SE, Mile

Description

Located on St. James Avenue between Trinity and Dartmouth Streets in Boston*s historic Back Bay alongside the Boston Public Library - Trinity Church and Hancock Tower. It is also steps away from Beacon Hill - the Charles River Esplanade - Copley Place Shopping Centre - the renowned boutiques of Newbury Street and the Hynes Convention Centre.

This property has a smoke-free policy

Amenities

  • City Center
  • Safe
  • Turndown Service
  • Heated Guest Rooms
  • Air Conditioned
  • Modem in Room
  • Desk with Lamp
  • Business center
  • Double Bed
  • Easel
  • TV Remote Control
  • Smoke Detectors
  • Public Address System
  • Temperature Control
  • Phone with speaker
  • Concierge Desk
  • In Room Movies
  • Lounge
  • AM/FM Alarm Clock
  • Rollaway Beds
  • DVD Player
  • Babysitting/Child Services
  • Laundry/Valet Services
  • Mini Bar
  • Pets OK
  • Continental Breakfast
  • Restaurant
  • High Speed Internet
  • Single Bed
  • 24 Hour Room Service
  • Nursery for Children
  • Audio Visual Equipment
  • Express Check In
  • Hairdryer in Room
  • Executive Level
  • Valet Parking
  • Telephone
  • Meeting/banquet facilities
  • Indoor Parking
  • Copy Service
  • Sprinklers In Rooms
  • Conference Facilities
  • TV
  • CD Player
  • Tour Desk
  • Connecting Rooms
  • Wake-up Service
  • Free Newspaper
  • Elevators
  • Express Checkout
  • Electronic Door Locks
  • Room service
  • Projector
  • Outlet Adapters
  • Maid Service
  • Cordless Phone
  • News Stand
  • 24 Hour Security
  • Overhead Projector
  • ATM/Cash Machine
  • Television with Cable
  • Secretarial Service
  • Radio
  • Internet Access
  • Smoke-free policy
  • Conference Suite
  • Porters
  • No Smoking Rooms/Facilities
  • White Board
  • Safe Deposit Box
  • Coffee Maker in Room
  • Iron
  • Cribs Available
  • Bath Tub
  • Handicapped rooms/facilities
  • Security
  • 24 Hour Front Desk
  • Fire Alarm with Light
  • Data port Available
  • Ironing Board
  • Americans with Disabilities Act (ADA) Compliant
  • Coffee Shop

Dining

The Oak Room

Named 'Best Steakhouse in Boston' by Boston Magazine. The award-winning Oak Room provides luxurious upholstered banquettes that offer both comfort and privacy in a club-like atmosphere. The Wine Room is a perfect setting for private dinners or banquets.

The Oak Bar

The award-winning Oak Bar offers live musical entertainment on Friday and Saturday nights. Voted the "Most Romantic Hotel Bar", the Oak Bar serves drinks and dinner nightly.

The Wine Room

The Wine Room is a private dining room located in The Oak Room restaurant which can be rented for private dinners, birthday parties, wedding rehearsals and more. The elegant surroundings feature a stained glass window and dark wood paneling.

To book a f

Please enter check-in and check-out dates to the right to select a room

Standard

Fairmont Room - equipped with HSIA. These are our traditional guest rooms- and each has been elegantly renovated to be residential in a design inspired by the classic townhouses in Boston*s Back Bay. Amenities include a working desk- chair and a modern ma

Suite

Presidential Suite - the hotel*s most magnificent guest room and suitable for royalty. This spacious suite consists of three elegantly decorated rooms each with custom-made furnishings. A spacious marble entry foyer leads into an expansive living room wit

Deluxe

Deluxe Room - offers HSIA and feature the same classic design as the Fairmont rooms. Their design has been inspired by Boston*s Back Bay residences- while offering additional space and furnishings. Room amenities include a working desk- club chair and ful

Deluxe

Deluxe Room - offers HSIA and feature the same classic design as the Fairmont rooms. Their design has been inspired by Boston*s Back Bay residences- while offering additional space and furnishings. Room amenities include a working desk- club chair and ful

Deluxe

Deluxe Room - offers HSIA and feature the same classic design as the Fairmont rooms. Their design has been inspired by Boston*s Back Bay residences- while offering additional space and furnishings. Room amenities include a working desk- club chair and ful

Concierge

Signature Suite (Boston Symphony Orchestra) - Suite 441. The Fairmont Copley Plaza is the official hotel of the Boston Symphony Orchestra. To recognize this partnership, the themed suites on Fairmont Gold appeal to both the eyes and ears of guests. High

Concierge

Fairmont Gold Suite - offers complimentary HSIA and features all of the amenities of Fairmont Gold. This well-appointed suite offers discerning travellers a residential newly renovated guest room with richly upholstered furniture- elegant decor and furnis

Concierge

Signature Suite (Boston Pops) - Suite 423. The Fairmont Copley Plaza is the official hotel of the Boston Pops. To recognize this partnership, the themed suites on Fairmont Gold appeal to both the eyes and ears of guests. Artwork in the Boston Pops suite

Concierge

Fairmont Gold Room - offers complimentary HSIA and feature all of the amenities and conveniences of Fairmont Gold. Each has been elegantly renovated in a rich classic design with custom-made furnishings.

Location: 4th floor

Beds: 1 Queen- 1 King or 2 Dou

Concierge

Fairmont Gold Room - offers complimentary HSIA and feature all of the amenities and conveniences of Fairmont Gold. Each has been elegantly renovated in a rich classic design with custom-made furnishings.

Location: 4th floor

Beds: 1 Queen- 1 King or 2 Dou

Concierge

Fairmont Gold Room - offers complimentary HSIA and feature all of the amenities and conveniences of Fairmont Gold. Each has been elegantly renovated in a rich classic design with custom-made furnishings.

Location: 4th floor

Beds: 1 Queen- 1 King or 2 Dou

Concierge

Fairmont Gold Room - offers complimentary HSIA and feature all of the amenities and conveniences of Fairmont Gold. Each has been elegantly renovated in a rich classic design with custom-made furnishings.

Location: 4th floor

Beds: 1 Queen- 1 King or 2 Dou

Concierge

Fairmont Gold Room - offers complimentary HSIA and feature all of the amenities and conveniences of Fairmont Gold. Each has been elegantly renovated in a rich classic design with custom-made furnishings.

Location: 4th floor

Beds: 1 Queen- 1 King or 2 Dou

Superior

Signature Copley Room - offers HSIA and looks out over Copley Square and the park*s architectural landmarks - the Boston Public Library and Trinity Church. Room amenities include a working desk- an overstuffed club chair and full marble bathroom.

Locatio

Superior

Signature Copley Room - offers HSIA and looks out over Copley Square and the park*s architectural landmarks - the Boston Public Library and Trinity Church. Room amenities include a working desk- an overstuffed club chair and full marble bathroom.

Locatio

Superior

Signature Room - offers HSIA and is designed to be the perfect retreat in the quiet inner courtyard of the hotel. These spacious junior suite-style rooms feature a comfortable sitting area. Room amenities include a working desk- an expansive marble bathro

Superior

Signature Room - offers HSIA and is designed to be the perfect retreat in the quiet inner courtyard of the hotel. These spacious junior suite-style rooms feature a comfortable sitting area. Room amenities include a working desk- an expansive marble bathro

Suite

One Bedroom Park Suite - these suites are the hotel*s finest and are the largest 1-Bedroom Suites. Elegantly renovated in a rich classic design with custom made furnishings- these rooms offer one modern marble bathroom and a door separating the bedroom fr

Suite

Signature Suite (Museum of Fine Arts) - Suite 341. The Fairmont Copley Plaza is built on the original site of the Museum of Fine Arts and the addition of this suite brings a piece of the art institution back to its roots. Guests can take a trip back in ti

Suite

One Bedroom Corner Suite - commonly used as honeymoon suites and are also good for entertaining. Elegantly renovated in a rich classic design these rooms include one modern marble bathroom and a door separating the bedroom from the sitting area.

-- The b

Suite

Signature Suite (John F. Kennedy Library and Museum) - Suite 641. The Fairmont Copley Plaza has always had strong ties to the Kennedy family. In fact, John Honey Fitz Fitzgerald, former Mayor of Boston and grandfather of JFK, cut the ribbon on the hotel

Suite

Signature Suite (Freedom Trai) - Suite 323. The Freedom Trail is a 2.5 mile red-brick walking trail that leads you to 16 nationally significant historic sites. The Freedom Trail is a unique collection of museums, churches, meeting houses, burying grounds,

Hotel policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD


Terms and conditions

*rate found for check-in Jan 8, check-out Jan 9

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.6 out of 5

(14 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

2 out of 5

internet for High proce, no high speed

cjb Nov 18, 2009

Do not be mistaken, even though internet is listed (and no mention of an extra fee)- it is a per day charge. With tax- ... slightly over 17$ per day. I am disappointed[...]

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
3
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Business


Expand full review

Score

3 out of 5

Quick tip

The Good and the Really Bad

Henry traveler Aug 31, 2009

Hotel was spotless, perfectly located, and service was very hospitable. But it is an old hotel and the air conditioning in ... the room never rose above 63 degrees regardless of how it was set. I called the hotel and they simply said it was an old hotel and advised I turn it off and on in order to regulate the temperature. We would never go back to that hotel an felt we got robbed given what we paid.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
1
Hotel check-in:
5
Maintenance:
1
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
2
Dining options:
5

Traveler type: Couples

Dining tip, Short Walk

Numerous high quality restaurants in the area.


Expand full review

Score

1 out of 5

Quick tip

Insulting

KM Aug 24, 2009

We reserved 2 rooms. Rooms were small. The toilet did not flush. I reported the problem but nobody came. The stopper in the ... bathtub was broken. I did not bother to report it until departure, just used the shower. The cable did not work if the closet door was open. We were not warned about it and had to call front desk and get a repair person come. The bill included a price of a non-existent drink in a lounge. An employee tried to convince us that one of us must have had a drink despite our assurance that we did not, which was insulting. Before we used the valet service, I asked the valet how long past check out time we can leave the car there. The answer was, "Until 4 pm." Next day, the other valet told us that we must remove car by 2pm or pay $12 late fee, which forced us to change our plans for the day. When I told the new valet that we were told we can keep it till 4, he accused me of lying, which was insulting. We had to wait 40 minutes for the car. I paid considerable amount just to get insulted.

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
3
Hotel check-in:
3
Maintenance:
1
Location:
4
Room cleanliness:
3
Hotel Staff:
1
Value:
1
Dining options:
3

Traveler type: Family

Money savers tip, Short Walk

Do not use their valet service, there are several cheaper parking lots in the area


Expand full review


See all 14 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Dining tip, Short Walk

Numerous high quality restaurants in the area.

--Henry traveler, Toronto, CA Aug 31, 2009

Money savers tip, Short Walk

Do not use their valet service, there are several cheaper parking lots in the area

--KM, New Hampshire Aug 24, 2009

Shopping tip, Short Walk

Stroll the shops on Newbury Street and at Copley Plaza. Then purchase name brand bargains galore at Filene's Basement just around the corner.

--Gals from Tennessee, Chattanooga,TN Jul 15, 2009

See all quick tips

Reviews from our customers

Overall score

3.6 out of 5

(14 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

2 out of 5

internet for High proce, no high speed

cjb Nov 18, 2009

Do not be mistaken, even though internet is listed (and no mention of an extra fee)- it is a per day charge. With tax- ... slightly over 17$ per day. I am disappointed[...]

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
3
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Business


Expand full review

Score

3 out of 5

Quick tip

The Good and the Really Bad

Henry traveler Aug 31, 2009

Hotel was spotless, perfectly located, and service was very hospitable. But it is an old hotel and the air conditioning in ... the room never rose above 63 degrees regardless of how it was set. I called the hotel and they simply said it was an old hotel and advised I turn it off and on in order to regulate the temperature. We would never go back to that hotel an felt we got robbed given what we paid.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
1
Hotel check-in:
5
Maintenance:
1
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
2
Dining options:
5

Traveler type: Couples

Dining tip, Short Walk

Numerous high quality restaurants in the area.


Expand full review

Score

1 out of 5

Quick tip

Insulting

KM Aug 24, 2009

We reserved 2 rooms. Rooms were small. The toilet did not flush. I reported the problem but nobody came. The stopper in the ... bathtub was broken. I did not bother to report it until departure, just used the shower. The cable did not work if the closet door was open. We were not warned about it and had to call front desk and get a repair person come. The bill included a price of a non-existent drink in a lounge. An employee tried to convince us that one of us must have had a drink despite our assurance that we did not, which was insulting. Before we used the valet service, I asked the valet how long past check out time we can leave the car there. The answer was, "Until 4 pm." Next day, the other valet told us that we must remove car by 2pm or pay $12 late fee, which forced us to change our plans for the day. When I told the new valet that we were told we can keep it till 4, he accused me of lying, which was insulting. We had to wait 40 minutes for the car. I paid considerable amount just to get insulted.

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
3
Hotel check-in:
3
Maintenance:
1
Location:
4
Room cleanliness:
3
Hotel Staff:
1
Value:
1
Dining options:
3

Traveler type: Family

Money savers tip, Short Walk

Do not use their valet service, there are several cheaper parking lots in the area


Expand full review

Score

5 out of 5

Beautiful hotel in a perfect location

John Jul 27, 2009

Would recommend to a friend!

Perfect location to wander throughout the city for a weekend. The hotel and rooms were absolutely beautiful. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

Old World Charm

Gals from Tennessee Jul 15, 2009

Would recommend to a friend!

This hotel offers wonderful old world charm and grace. With exceptional service from a bygone era when service was the ... standard and mark of a hotel. The 4th floor gold level is worth every extra penny. The concierge staff make you feel very welcome and provide fantastic service. All the hotel staff were extremely friendly and engaging. Say hello to [...], the doorman from Tennessee for us!A must see right across the street is the Boston Public Library. It is an art museum within the library with a wonderful open garden in the middle.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples

Shopping tip, Short Walk

Stroll the shops on Newbury Street and at Copley Plaza. Then purchase name brand bargains galore at Filene's Basement just around the corner.


Expand full review

Score

4 out of 5

Great location, excellent service

Runnjog Jul 13, 2009

Would recommend to a friend!

Great location in Copley Square, excellent service, lovely hotel. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Great night away!!

Christine Jun 29, 2009

Would recommend to a friend!

We went for a night away and it was wonderful. Great rooms and we ate at the Oak room which was wonderful. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

Great location

E May 26, 2009

Would recommend to a friend!

Great location. 2 blocks from transportation and blocks with tons of shops and restaurants. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Couples

Dining tip, Short Walk

Stephanies Place: two blocks away, casual but great food.


Expand full review

Score

3 out of 5

The center of the Back Bay

tourist from a small town Apr 22, 2009

Room was very tiny. TV was in a corner to the right of the head of the bed making it impossible to view the tv while lying in ... bed. Main lobby was gorgeous filled chandelier and decorated with gold and mirrors. Great location for a visit to the Back Bay.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
3
Hotel Staff:
4
Value:
3
Dining options:
4

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

Elegant hotel

Katrina Sep 4, 2008

Would recommend to a friend!

The Fairmont Copley Plaza is an elegant hotel that is conveniently located. The hotel is clean and has attentive staff. If ... you join the Presidents Club (which is free), you get complimentary internet.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Couples

Shopping tip, Short Walk

Newbury Street is a couple blocks from this hotel.


Expand full review

Score

4 out of 5

Quick tip

Overall Good Experience

Brian Aug 4, 2008

Would recommend to a friend!

The hotel is beautiful. Looks like a castle and is very elegant on the inside with Crystal Chandeliers. The room was on the ... smaller side as if you were staying in the guest room in a mansion but was very elegant looking with very detailed accents. The food options in the hotel are quite expensive but the food is top notch. The only issue we had with the room and this seems to be every hotel is the extra soft bed and pillows. The pillows were paper thin and after a few days in the bed our backs were aching. The location is top notch. You can walk the entire city of Boston and this hotel puts you right in the center of it all. You can easily walk to Fenway, the aquarium, the public garden and the common.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples

Dining tip, Short Walk

Stefanie's on Newbury is a great place to get brunch on Sunday. It is maybe 3 blocks away and you can eat outside when the whether is nice. They open at 10am and there is always a line so plan to get there early or be ready to wait some time.


Expand full review

Score

5 out of 5

Elegant stay at the Fairmont Copley Plaza

Daniel Jul 5, 2008

Would recommend to a friend!

The Fairmont Copley Plaza was wonderful. Everyone was friendly and efficient. This is a lovely older hotel with lots of ... history (it is also a sister to the Plaza in NYC). The room was not huge but was large enought for my husband, myself and our 7-year old daughter. There was a nice closet with a safe and a shelf as well as drawers in the entertainment center armoire. The bathroom was small but lovely with beautiful gray marble throughout.The first night, my daughter and I ordered room service which was very fast, food was hot and they picked up the table in a timely manner after I called fro pick-up. The Fairmont Copley gives good, old-fashioned service and I really enjoyed that. I am sure that I was in one of the smaller rooms, but I was treated like royalty. The neighborhood was great and easily navigable. There is a T stop across the street and Trinity Church, Copley Plaza and lots of shopping is nearby.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

2 out of 5

Quick tip

Not quite up to the standards I expect from Fairmont

John May 27, 2008

Would recommend to a friend!

I stayed on the Fairmont Gold floor, which is a hotel within the hotel. I had to move rooms three times durring my stay, ... which was unaceptable: however, they did compensate me with a free dinner in the Oak Room, but I would have rather paid for my own dinner, and not had to pack and unpack three times during my short stay. In addition, this was a very special occaision which is why I selected the Gold/Concierge floor, as I had some special, but relatively simple, things I wanted done before I arrived. I had ordered four boquets of flowers, a gift basket, and a bottle of Dom Perignon. I requested that these items be place in my room and set up nicely before I arrived. It was not done, and it took me several phone calls to staff in order to get it done. It was really a dissapointing experience. The last problem I had was one evening at about 5 PM, I handed the car keys to the Valet, and told him my name and my room number. Apparantly the Valet forgot who had given him the keys, and they left my car on the curb for 24 hours. The staff finally tracked the car to my room and called to verify that the car was mine. I said yes it is, and I need to use it now, when I went down to use the car one of the tires were flat. It just seemed that the level of service I have come to expect from Fairmont Hotels was not there at the Boston location.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
5
Hotel check-in:
2
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
2
Value:
3
Dining options:
4

Traveler type: Family

Dining tip, Short Walk

I searched high and low for really great clam chowder, and Stephanie's on Newbuy street was by far the best, and the staff was amazing!


Expand full review

Score

5 out of 5

Quick tip

customer service

Anne Jan 26, 2008

Would recommend to a friend!

The staff was incredibly helpful and polite. ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Shopping tip, Short Walk

Copley Plaza shopping


Expand full review


Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Dining tip, Short Walk

Numerous high quality restaurants in the area.

--Henry traveler, Toronto, CA Aug 31, 2009

Money savers tip, Short Walk

Do not use their valet service, there are several cheaper parking lots in the area

--KM, New Hampshire Aug 24, 2009

Shopping tip, Short Walk

Stroll the shops on Newbury Street and at Copley Plaza. Then purchase name brand bargains galore at Filene's Basement just around the corner.

--Gals from Tennessee, Chattanooga,TN Jul 15, 2009

Dining tip, Short Walk

Stephanies Place: two blocks away, casual but great food.

--E, Chicago May 26, 2009

Shopping tip, Short Walk

Newbury Street is a couple blocks from this hotel.

--Katrina, San Francisco, CA Sep 4, 2008

Dining tip, Short Walk

Stefanie's on Newbury is a great place to get brunch on Sunday. It is maybe 3 blocks away and you can eat outside when the whether is nice. They open at 10am and there is always a line so plan to get there early or be ready to wait some time.

--Brian, Howard Beach, NY Aug 4, 2008

Dining tip, Short Walk

I searched high and low for really great clam chowder, and Stephanie's on Newbuy street was by far the best, and the staff was amazing!

--John, Mililani May 27, 2008

Shopping tip, Short Walk

Copley Plaza shopping

--Anne, Portland, ME Jan 26, 2008

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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