Hotel details


 to  12/14/2009 - 12/16/2009

 

Universal's Hard Rock Hotel

5800 Universal Boulevard, Orlando, FL 32819

of Logan Int'l airport

4 stars out of 5

Check in:
Check out:

Guests:
|
Rooms:

 
 


Room Availability

There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1600
Check-out: 1100
Local currency: USD

Stay on-site and skip the regular attraction lines all day at Universal Orlando Resort with FREE Universal Express ride access - a benefit worth at least 70 dollars per person per day! Live like a rock n roll superstar at the exciting Hard Rock Hotel at Universal Orlando. This AAA Four Diamond Award winner is within easy walking distance of Universal Studios and Universals Islands of Adventure theme parks, and the Universal CityWalk entertainment complex. The Hard Rock features a sand beach pool with underwater music and a waterslide, authentic rock n roll memorabilia, 5 restaurants and lounges including the legendary Palm Restaurant and more! Hotel guests also enjoy an exclusive package of benefits including complimentary resort wide transportation via water taxi or shuttle bus!

Hotel policies

Check-in: 1600
Check-out: 1100
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.2 out of 5

(19 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 5800 Universal Boulevard, Orlando, FL  32819  

 
 

Area served

Universal Studios Florida Island's of Adventure Orlando, Florida

Area airports

MCO - Orlando International Airport

Description

Located in the center of Universal Orlando. Walking distance to Universal Studios, Islands of Adventure and CityWalk.

This property has a smoke-free policy

Amenities

  • Meeting/banquet facilities
  • Room service
  • Conference Facilities
  • Health Club
  • Fitness room
  • Internet Access
  • Wireless internet
  • Pets OK
  • Business center
  • Restaurant
  • Smoke-free policy
  • Handicapped rooms/facilities
  • Concierge
  • Pool
  • High Speed Internet

Dining

The Kitchen

Food and rock music have never come together the way they do at The Kitchen. With the look and feel of a spacious kitchen in a rock star's mansion, the restaurant walls are adorned with culinary-themed memorabilia from many of the celebrity guests who have stayed at the Hard Rock Hotel® and cooked for guests. The Kitchen offers great food and a casual atmosphere with just enough rock ‘n’ roll attitude to spice things up!

The Beach Club

Whether you are sunbathing, relaxing in a cabana, playing in the sand or just waiting on an important call, this poolside bar and grill serving light snacks and refreshing cocktails.

Palm Restaurant

Bringing the legacy of its famous New York steakhouse to Universal Orlando® Resort, the Palm’s legendary menu offers a variety of American fare and Italian specialties and is most famous for its prime cuts of beef and jumbo lobster.

Emack & Bolios

The perfect place for your “grab and go” needs. Start your day with some fresh fruit, a bowl of cereal, or choose from a variety of pastries, doughnuts, bagels and muffins. Candy, chips, soft drinks, and other snacks are also available. A true Boston experience, Emack & Bolio’s serves 19 flavors of ice cream, as well as sorbets and frozen yogurts.

Starbucks

Located adjacent to Emack & Bolio’s, discriminating coffee drinkers can enjoy a latte, cappuccino or drink of their choice at this coffee shop favorite.

Velvet Bar

Voted Orlando’s best hotel bar two years in a row. Chic, stylish, swank and sexy, Velvet is a bar and so much more. Drop in for a chilled cocktail or kick back with some appetizers and enjoy the tunes. Velvet Bar is located on the lobby level and opens up to the pool deck with outside seating.

Meeting facilities

Over 6,000 square feet of dedicated meeting space (function room, meeting room, executive boardroom). 9,000 square foot function lawn, 140,000 square feet of meeting space at nearby Hard Rock Cafe & Hard Rock Live.

Please enter check-in and check-out dates to the right to select a room

Hard Rock Club Room

Hard Rock Club Rooms If you’ve made it to the top, upgrade to one of 95 Club Level rooms or suites on the hotel's exclusive 7th floor and enjoy additional perks and privileges. You'll enjoy access to Hard Rock's exclusive "Club 7" lounge, unlimited use of our fitness center and more. Club Level Rooms are 375 square feet with either Garden or Pool View.

Pool View Room

Your record climbing the charts? Upgrade your view to overlook the centerpiece of the Hard Rock Hotel, the fabulous swimming pool area. Like the Garden View rooms, the Pool View rooms feature 375 square feet of space and two queen beds.

Garden View Room

Each Garden View room lets you look out upon a different area of the hotel’s scenic grounds. You’ll enjoy exceptional amenities, two queen beds and 375 square feet of space giving you ample room to rock out or just kick back with your entourage.

Standard View Room

Our standard rooms offer stylish décor, two queen beds and all the modern amenities. Experience the rockin’ hotel activities and then chill out in the privacy of your 375 square foot room, with limited views.

Hotel policies

Check-in: 1600
Check-out: 1100
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.2 out of 5

(19 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

1 out of 5

More of the Name Brand than what it offe

26 y/o Young Couple Oct 30, 2009

Hard rock is more of the name than anything. The room was super small, the bathroom was tiny.. You had to stand in a corner ... in order to open the door and get out. They charge for parking, internet and etc.. The pool bar automatically charged 18% tip and i received bad service and no free refill on fountain soda. THe hotel looks 10x bigger in the pictures... The velvet bar was tiny, but very nice.. Great bartender. I wouldn't stay at that hotel again. If i want to stay on property, I would try the other 2 hotels...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
3
Hotel check-in:
3
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
3
Value:
1
Dining options:
3

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

The Perks made the Trip!!

CoasterKing Oct 13, 2009

Would recommend to a friend!

I went for a long weekend with my wife to enjoy Universal Studios. Because we stayed here, our room key worked as a fast ... pass in the parks. We did EVERYTHING in both parks because we had the fastpass. It was incredible. our last day, we just spent outside at the pool relaxing and listening to music. I was hesitant to pay the extra $$ for this hotel over Royal Pacific (I've stayed at both), but now that I've seen what you get, it's worth the extra money to stay here. Better food, better staff, better atmosphere, shorter walk to the park, and even better fellow guests!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Family

Money savers tip

Water everywhere was REALLY expensive. Bring your own!


Expand full review

Score

4 out of 5

Quick tip

Always cool

Aging Rocker Aug 28, 2009

Would recommend to a friend!

This was our third stay at The Hardrock Hotel. We brought our 2 adult children (over 18) and they're friends. Everybody had a ... great time as usual. The Hotel is very lively and the staff is awesome. If you're looking for peace and quiet, you would be better off at The Portofino. The Hardrock is the closest hotel to the theme parks only about a 5 minute walk.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Family

Dining tip, Short Walk

For priority seating at the Universal Restaurants, you can show your on site hotel room key or call in advance to avoid long waits for dinner.


Expand full review


See all 19 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Money savers tip

Water everywhere was REALLY expensive. Bring your own!

--CoasterKing, Baltimore, MD Oct 13, 2009

Dining tip, Short Walk

For priority seating at the Universal Restaurants, you can show your on site hotel room key or call in advance to avoid long waits for dinner.

--Aging Rocker, Boston, MA Aug 28, 2009

Recreation/Attractions tip, Short Drive

If you plan on driving around to the Disney Parks they are very close by. Probably took about 15 mins or so to drive to Epcot.

--average joe, new jersey Aug 2, 2009

See all quick tips

Reviews from our customers

Overall score

4.2 out of 5

(19 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

1 out of 5

More of the Name Brand than what it offe

26 y/o Young Couple Oct 30, 2009

Hard rock is more of the name than anything. The room was super small, the bathroom was tiny.. You had to stand in a corner ... in order to open the door and get out. They charge for parking, internet and etc.. The pool bar automatically charged 18% tip and i received bad service and no free refill on fountain soda. THe hotel looks 10x bigger in the pictures... The velvet bar was tiny, but very nice.. Great bartender. I wouldn't stay at that hotel again. If i want to stay on property, I would try the other 2 hotels...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
3
Hotel check-in:
3
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
3
Value:
1
Dining options:
3

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

The Perks made the Trip!!

CoasterKing Oct 13, 2009

Would recommend to a friend!

I went for a long weekend with my wife to enjoy Universal Studios. Because we stayed here, our room key worked as a fast ... pass in the parks. We did EVERYTHING in both parks because we had the fastpass. It was incredible. our last day, we just spent outside at the pool relaxing and listening to music. I was hesitant to pay the extra $$ for this hotel over Royal Pacific (I've stayed at both), but now that I've seen what you get, it's worth the extra money to stay here. Better food, better staff, better atmosphere, shorter walk to the park, and even better fellow guests!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Family

Money savers tip

Water everywhere was REALLY expensive. Bring your own!


Expand full review

Score

4 out of 5

Quick tip

Always cool

Aging Rocker Aug 28, 2009

Would recommend to a friend!

This was our third stay at The Hardrock Hotel. We brought our 2 adult children (over 18) and they're friends. Everybody had a ... great time as usual. The Hotel is very lively and the staff is awesome. If you're looking for peace and quiet, you would be better off at The Portofino. The Hardrock is the closest hotel to the theme parks only about a 5 minute walk.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Family

Dining tip, Short Walk

For priority seating at the Universal Restaurants, you can show your on site hotel room key or call in advance to avoid long waits for dinner.


Expand full review

Score

5 out of 5

Quick tip

I WILL BE BACK AGAIN..AND AGAIN....AND..

average joe Aug 2, 2009

Would recommend to a friend!

Let me start by saying I am a REAL person and this is a REAL review. When I read reviews i often wonder if they are real ... reviews or just planted by the company to say great things. So rest assured I am a regular person like you. That being said This was an AMAZING EXPERIENCE!! The staff was amazing. The friendliest staff I have ever met. Everyone from the front desk..to room service..to the guys that work at the ice cream parlor...etc. And by friendly I mean genuinly nice. Not that fake cheesy overly-smiley face some give you. Now perhaps we were in the right place at the right time, but got a free upgrade to the Club Level Suites on the 7th floor!! Where you have access to a private lounge with complimentary drinks, internet service, and other things. The on-site dining was fantastic. The pool was a blast. Complete with giant water slide, underwater speakers to listen to music,& plenty of room. The location was the best part. It was so fun to look out the room window and see roller coaters and attractions for all the universal parks. There is a nice water taxi that takes you to City Walk and from there you can walk to either Universal Studios or Universal Island of Adventure. (Which by the way with your room key allows you to use the express line at the parks so there is virtually no waiting for rides!!) If you are feeling up to it you could probably just walk to the parks. This was a great experience and I will always stay at this hotel when I come to Orlando! OK so just to show I am not all gushy over this place I will include a negative. Room service breakfast was kinda pricey. I suggest getting up and go down to the restaraunt called "The Kitchen" they have a great breakfast buffet for less than or equal to the price of room service breakfast. Also there was a foot stool in the room with what looked to be an small iron burn mark on it. Not a big deal but I just wanted to show that i was human haha. BEST HOTEL EXPERIENCE EVER!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Couples

Recreation/Attractions tip, Short Drive

If you plan on driving around to the Disney Parks they are very close by. Probably took about 15 mins or so to drive to Epcot.


Expand full review

Score

4 out of 5

Quick tip

Easy times at the hard rock

kd the fitness girl Aug 1, 2009

Would recommend to a friend!

the hard rock hotel in orlando is just a fun place to be. You don't have to be cool to feel cool there. All the rock and ... roll trivia from old to new....some of it is bound to appeal to almmost anyone. The pool is a great place to hang out...whether you want to just lay there or take several dips. The pool is comfortable, there are activities and entertainment, and the cafe/bar serves up some yummy stuff poolside. The rooms are very comfortable and they even give you cool stuff (a CD of cool tunes). I stay here whenever I can....tis one of my favorite places!!!!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
3
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
3
Dining options:
4

Traveler type: Friends

Entertainment tip, Short Walk

Take the ferry shuttle that runs from the hotel to city walk. go to the hard rock cafe and shop for the really good suiveneers that aren't available at the hotel.


Expand full review

Score

5 out of 5

Quick tip

Great place to vacation with your family

Native Texans Jul 27, 2009

Would recommend to a friend!

If you are going to the theme parks and City Walk - it is the best place to stay for families. The hotel has lots of ... kid-friendly activities - the pool and slide is fun. It is walking distance to both theme parks and City Walk. The best part is the unlimited Express Pass you receive by staying there. We did not waste our day standing in lines for the attractions.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Family

Money savers tip, Short Walk

Get the Universal Studios all day Meal Deal and Drink Deal.


Expand full review

Score

4 out of 5

"Fantastic family getaway"

BTR Jul 4, 2009

Would recommend to a friend!

Great location, great service. Staying here gives you express entrance to Universal Studios and Islands of ... Agventure....priceless...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

LOCATION! LOCATION! LOCATION!

GINA P Jun 15, 2009

Would recommend to a friend!

THE MUSIC IN THE LOBBY WAS GREAT AND THEY EVEN HAD SPEAKERS IN THE POOL. THE BEST THING ABOUT STAYING AT THE HARD ROCK HOTEL ... IS WHEN YOU GO TO UNIVERSAL STUDIOS JUST SHOW THEM YOUR ROOM KEY AND YOU GET EXPRESS PASS. NO WAITING IN LINES!!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
2
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Family

Nightlife tip, Short Walk

THERE ARE SEVERAL BARS AND RESTAURANT JUST A SHORT WALK OR FERRY RIDE AWAY. THE FERRY RUNS FROM 8:30AM TO 2:15AM EVERYDAY.


Expand full review

Score

4 out of 5

Quick tip

Hard Rock Hotel/Orlando

Glass May 12, 2009

Would recommend to a friend!

The Hard Rock Hotel in Orlando is worth the stay. This Hotel "ROCKS" ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Couples

Entertainment tip, Short Walk

City Walk - Hard Rock Concerts


Expand full review

Score

5 out of 5

"The good, the bad, and the really ugly"

Margarita Apr 22, 2009

Would recommend to a friend!

We had requested that a roll away be in the room when we arrvie as we had a late arrival. The bed was not there. It took them ... over an hour to get it there. They brought a small refrigerator (which was also to have been in the room upon arrival per several phone calls), the refrigeratot took more than an hour, then it made horrible noises, and they had to send another one.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

Staffing

Eileen Jan 5, 2009

Would recommend to a friend!

(This all could have been because of the time of the year and lack of staff) The check in line was about 20 minutes. We ... requested a crib ahead of time and at the desk too yet the crib took over 3 hours to get to the room well after 11pm at night. We also had to request a fridge that took an extremely long time to get delivered for my infant's medicine. On a regular day we probably would have blown a gasket but because of checking in on the 1st we chalked it up to lack of staffing but still it's worth mentioning since you are paying good money to stay there. Also, we stayed there for 4 nights and housekeeping only came once. The waiters and the boat captains were all extremely nice and enjoyable.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
2
Maintenance:
2
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
5

Traveler type: Family

Dining tip, In Hotel

The Kitchen a little pricey was extremely good. We dined at Emeril's (very pricey) too but I thought the Kitchen was a much better meal.


Expand full review

Score

5 out of 5

Quick tip

vacation on the hotel property

Guyana Dec 23, 2008

Would recommend to a friend!

This was my frist time @ this hotel it was very nice and kid friendly. Its like vacating @ the hotel. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family

Entertainment tip, Short Walk

Its on Universal Studios grounds


Expand full review

Score

5 out of 5

Quick tip

The Stress Reliver

Roger Dec 19, 2008

Would recommend to a friend!

I stay here beacause I was so stressed and need very much to get away. This was the best choice I made in a long time. ... Courtesies started from arriving, through check-in and to the room. Everyone was so friendly and helpful. I was upset about having to pay for the internet service which was eventually given to me as a complimentary service. Great palce, great food and even greater people

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Entertainment tip, Short Walk

Universal Studios.. Islands of Adventure.


Expand full review

Score

5 out of 5

Quick tip

fun place

Oleg Oct 22, 2008

Would recommend to a friend!

is not a place to go if you want total quiteness. music is palying everywhere. pool area is very active. overall - very fun ... place to be at

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Business

Recreation/Attractions tip, Short Walk

universal studio city walk is next door


Expand full review

Score

4 out of 5

Quick tip

Unexpected Pool Surprise

Alan Sep 13, 2008

Would recommend to a friend!

On arrival at check-in, we were informed their fabulous pool area and surrounding amenities were closed for repair. The ... apologetic check in attendant did offer us a room upgrade after consultation with his supervisor. Otherwise, great location for Universal them park.

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
5

Traveler type: Couples

Recreation/Attractions tip, Short Walk

Scenic, short walk through fabulous grounds to get to great array of restaurants and two theme parks. Emeril's is simply outstanding.


Expand full review

Score

4 out of 5

reasonable but...

Joel Feb 22, 2008

Would recommend to a friend!

The rtoom was roomy and clean. The options for breakfast were one and none. That appeared unreasonable. there shopuld be a ... mimimum of 3 options when choosing were to eat. The pool was heated but still rather cold. There should have also been a designated smoking section near the bar not the whole bar...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

Very friendly staff - but overpriced

Lori Jun 19, 2007

If I was just paying for the service of the staff, that would be one thing. They were fantastic! However, overall I felt the ... Hard Rock Hotel was overpriced and not really what I expected. Young kids were loud running up and down the halls, the pool area when we went to go closed due to thunder, thus leaving essentially nothing to do but go back to the room. The game room was packed wall to wall, there were lines for the pool tables and the poolside movie made no sense if we were experiencing thunder and lightening (no rain however) and Back to the Future - basically who has not seen that at least a dozen times! I think next time we go, we will stay somewhere else to get a better value for our money.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
4
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
1
Dining options:
3

Traveler type: Family

Dining tip, Short Walk

Located next to City Walk was very nice with numerous dining options. Also located near numerous shopping venues.


Expand full review

Score

5 out of 5

Quick tip

My review of Universal??s Hard Rock Hotel

Tracy May 28, 2007

Would recommend to a friend!

Everything about this hotel was great. The room was very comfortable. The pool was very nice and the location of the hotel ... was super, especially if you were planning to visit Universal. It was within walking distance. This is a great family vacation spot. We would love to stay here again.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Recreation/Attractions tip, Short Walk

Universal, Treasure Island and CityWalk are within a short walk from the hotel. If you didn't want to walk, a water taxi is available to take you near the parks. It was very handy being so close. If you got tired, you could go back to the hotel and go back later.


Expand full review

Score

5 out of 5

Quick tip

HARD ROCK HOTEL Real Class A

marjet May 7, 2007

Would recommend to a friend!

HARD ROCK HOTEL lives up to its reputation. BEAUTIFUL HOTEL CLASS A, staff was very friendly, helpful and made you feel at ... home. Very clean, room looks & smells refreshing everytime. I love everything about the hotel, amenities are excellent, pools, workout room dining area OUTSTANDING, HIGHLY RECOMMENDABLE. We cant wait to go back!!!!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Recreation/Attractions tip, Long Walk

this is why i really love the hard rock hotel, it is about a five minute walk to CITYWALK, UNIVERSAL, ISLAND OF ADVENTURE. if you did not want to walk back to the hotel, WATER TAXI (beautiful scenery on the lake, cool and refreshng, relaxing)is available, or the bike ride(like buggy) that would take back to the hotel


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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Money savers tip

Water everywhere was REALLY expensive. Bring your own!

--CoasterKing, Baltimore, MD Oct 13, 2009

Dining tip, Short Walk

For priority seating at the Universal Restaurants, you can show your on site hotel room key or call in advance to avoid long waits for dinner.

--Aging Rocker, Boston, MA Aug 28, 2009

Recreation/Attractions tip, Short Drive

If you plan on driving around to the Disney Parks they are very close by. Probably took about 15 mins or so to drive to Epcot.

--average joe, new jersey Aug 2, 2009

Entertainment tip, Short Walk

Take the ferry shuttle that runs from the hotel to city walk. go to the hard rock cafe and shop for the really good suiveneers that aren't available at the hotel.

--kd the fitness girl, Sarasota, fl Aug 1, 2009

Money savers tip, Short Walk

Get the Universal Studios all day Meal Deal and Drink Deal.

--Native Texans, Houston, TX Jul 27, 2009

Nightlife tip, Short Walk

THERE ARE SEVERAL BARS AND RESTAURANT JUST A SHORT WALK OR FERRY RIDE AWAY. THE FERRY RUNS FROM 8:30AM TO 2:15AM EVERYDAY.

--GINA P, LYNDHURST, NJ Jun 15, 2009

Entertainment tip, Short Walk

City Walk - Hard Rock Concerts

--Glass, Orlando, FL May 12, 2009

Dining tip, In Hotel

The Kitchen a little pricey was extremely good. We dined at Emeril's (very pricey) too but I thought the Kitchen was a much better meal.

--Eileen, USA Jan 5, 2009

Entertainment tip, Short Walk

Its on Universal Studios grounds

--Guyana, USA Dec 23, 2008

Entertainment tip, Short Walk

Universal Studios.. Islands of Adventure.

--Roger, Brampton Dec 19, 2008

Recreation/Attractions tip, Short Walk

universal studio city walk is next door

--Oleg, Brooklyn Oct 22, 2008

Recreation/Attractions tip, Short Walk

Scenic, short walk through fabulous grounds to get to great array of restaurants and two theme parks. Emeril's is simply outstanding.

--Alan, Centennial Sep 13, 2008

Dining tip, Short Walk

Located next to City Walk was very nice with numerous dining options. Also located near numerous shopping venues.

--Lori, Detroit, MI Jun 19, 2007

Recreation/Attractions tip, Short Walk

Universal, Treasure Island and CityWalk are within a short walk from the hotel. If you didn't want to walk, a water taxi is available to take you near the parks. It was very handy being so close. If you got tired, you could go back to the hotel and go back later.

--Tracy, Dallas, TX May 28, 2007

Recreation/Attractions tip, Long Walk

this is why i really love the hard rock hotel, it is about a five minute walk to CITYWALK, UNIVERSAL, ISLAND OF ADVENTURE. if you did not want to walk back to the hotel, WATER TAXI (beautiful scenery on the lake, cool and refreshng, relaxing)is available, or the bike ride(like buggy) that would take back to the hotel

--marjet, New York, NY May 7, 2007

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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