Hotel details


 to  2/15/2010 - 2/18/2010

 

Cancun Caribe Park Royal Grand

Boulevard Kukulcan km. 10.5, Cancun, 77500

of La Plata

4 stars out of 5

Check in:
Check out:

Guests:
|
Rooms:

 
 


Room Availability

There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

This resort is located facing a private 75 yard of white-sandy beach with palapas, spectacular views from all the rooms' private balconies or terraces guaranteed and just one mile from the best shopping mall in Cancun La Isla and dining option

Deluxe rooms in the main building feature new marble floors and modern furnishings, plus private balconies or terraces with views of the Mexican Caribbean.

Deluxe beachfront rooms and suites at the Premier Tower Adults Only area offer ceiling fans, marble bathrooms with separate showers, double vanities, and direct access to a white-sand beach. Suites with jetted tubs on the terrace look out to the Caribbean Sea and the hotel zone.

Amenities providing by the property are: Baby sitting service, Ballroom, Banquet facilities, Bar, Business center, Children's facilities, Concierge, Conference facilities, Currency exchange, Disabled facilities, Doctor on call, Dry cleaning, Gift shop, Gym/Fitness facilities, Internet access - High-Speed, Internet access - Wireless, Laundry service, Lift/Elevator, Lobby, Non-smoking rooms, Reception, Restaurant, Room service, Room service - 24 hrs, Safe deposit box, Spa Services (Massage, Facial, Steam Room, etc.), Swimming pool - outdoor and Tour desk.

IMPORTANT: As from December 20th, 2009, Cancun Caribe Park Royal Grand will be operated as a full All Inclusive property, offering a very appealing concept which main ingredient will be a personalized, warm service, where attention to details will make the difference. A wide variety of food and beverage selections offered in 3 Restaurants (both Buffet and A-La-Carte service), 1 Snack, 1 Pizza Corner, 3 Bars, 1 Coffee & Deli and Room Service, will complete a great gourmet experience.

A daily activities program is also included and during the evenings a superb live music selection will please our guests while they enjoy a delicious meal. After dinner our dance floor awaits to make the perfect end for every day. Cancun Caribe Park Royal Grand... a classy, memorable all inclusive vacation experience!!!

Honeymoon Promotion
Book a minimum 3-night stay in a qualifying room category for travel July 22 - December 19, 2009 and receive the following upon arrival:

A bottle of sparkling wine
Strawberries with chocolate
Special decoration in room
Honeymooning couple must present proof of marriage at the resort. Minimum 3-night stay required. Valid for bookings made in the Jr Ste Royal Tower w/Jacuzzi room type. Does not include taxes/gratuities.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.4 out of 5

(27 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: Boulevard Kukulcan km. 10.5, Cancun, Mexico  77500  

 
 

Area served

Cancun.

Area airports

Benito Juarez International Airport 25km. South.

Description

Located 30 minutes away from Cancun International Airport, in a beautiful area of the Hotel Zone. It is a short walk from the best shopping malls, restaurants and nightclubs.

Amenities

  • Internet Access
  • Wireless internet
  • Free Parking
  • Spa services
  • Business center
  • Meeting/banquet facilities
  • Handicapped rooms/facilities
  • Concierge
  • Fitness room
  • Restaurant
  • Room service
  • Conference Facilities
  • Health Club
  • Pool
  • High Speed Internet

Dining

Premier Bar

This bar has a modernist design and an oval shape, inspired by nautical themes and offers service at its wet bar to guests who are in the pool and to those who are on the terrace or in the relaxation modules formed by groups of sofas and Bali style beds which can be found around the bar.

El Oriental (Open as from December 20th, 2009)

Located in the Hotel’s Central Building, beside the Cassis Bar (Lobby Bar). Built on three different levels, it has a capacity for 140 diners. Its decoration looks like the interior of a tropical garden, with hanging plants and a central column down which a water curtain falls. Service at the Oriental Restaurant comes from its own kitchen, which acts as a satellite of the main kitchen which it is interconnected. This Restaurant only offers a la carte service with typical oriental cuisine dishes.

Pizza Corner (Open as from December 20th, 2009)

Serving fresh baked pizzas by the sea.

Lobby Bar (Open as from December 20th, 2009)

This bar has a unique design with furniture and decoration which make it very welcoming, complemented by some graphic and artistic elements linking it with jazz culture. The focal point of the location is a large circular bar set below floor level, giving it a unique character and at the same time making it very functional.

Cassis Bar

Bar/lounge.

Cocay Restaurant

Open from 6:30 a.m. to 11:00 p.m. Enjoy the casual atmosphere of Cafe Cocay & Terrace, featuring delicious breakfast and dinner buffets or international and Mexican cuisine from the menu. Dine inside, or out on the terrace overlooking the pool.

La Concha Restaurant

Open from 11:30 a.m. to 5:30 p.m. Overlooking the turquoise water of the Mexican Caribbean, this tropical restaurant serves a wide variety of Mexican and international appetizers and entrees, as well as wood-fired pizzas.

Café Solé

Open 24 hour for salads, sandwiches, desserts, pastries, gelato, and espresso drinks.

Fresco Bar

Located beside the main swimming pool, to one side of La Concha Restaurant and offering a great sea view. With a very Caribbean design, it has a large circular bar covered by an attractive palapa, simultaneously offering service to guests, La Concha Restaurant and the Pizzeria terrace.

Please enter check-in and check-out dates to the right to select a room

Deluxe Oceanview Room EP

Room with 1 king or 2 double beds equipped with Air conditioning, Alarm clock, Balcony/Terrace, Bathrobe, Bathroom amenities, Cable/Satellite TV, Color TV, Ensuite/Private bathroom, Hairdryer, Internet access, Iron/Ironing board, Laundry service, Mini bar, Modem/data port connection, Non-smoking rooms, Radio, Room service, Laptop-compatible safe, Telephone, Valet service, Voicemail, Tea and coffee making facilities.

Deluxe Premier Room EP

Room with 2 double beds equipped with Air conditioning, Alarm clock, Balcony/Terrace, Bathrobe, Bathroom amenities, Cable/Satellite TV, Color TV, Ensuite/Private bathroom, Hairdryer, Internet access, Iron/Ironing board, Laundry service, Mini bar, Modem/data port connection, Non-smoking rooms, Radio, Room service, Laptop-compatible safe, Telephone, Valet service, Voicemail, Tea and coffee making facilities.

Royal Tower Room EP

Room with 1 king or 2 double beds equipped with Air conditioning, Clock radio with iPod dock, Balcony/Terrace, Bathrobe, Slippers, Bathroom amenities, Cable/Satellite TV, Color TV, DVD player, Ensuite/Private bathroom, Jetted tub, Hairdryer, Internet access, Iron/Ironing board, Laundry service, Mini bar, Modem/data port connection, Non-smoking rooms, Radio, Room service, Laptop-compatible safe, Telephone, Valet service, Voicemail, Tea and coffee making facilities. Includes: Continental Breakfast. Royal Tower Lounge and private concierge access.

Deluxe Oceanview Room ALL INCLUSIVE

ALL INCLUSIVE PLAN: Rooms, Breakfast (Buffet and A la Carte), Lunch (Buffet and A la Carte), Dinner (Buffet and A la Carte), A wide variety of Snacks by the pool, Cafe Solé offering a complete deli selection of gourmet coffee, sandwiches, assorted ice creams, etc., 24 Hours Room Service, 2 Pool Bars serving domestic and international brands, 1 Lobby Bar serving domestic and international brands, In Room Bar including liquor dispensers (vodka, rum, gin, whiskey and tequila), Daily activities program, including non motorized water sports at a nearby marina, Live Music in the evening.

Deluxe Premier Room ALL INCLUSIVE

ALL INCLUSIVE PLAN: Rooms, Breakfast (Buffet and A la Carte), Lunch (Buffet and A la Carte), Dinner (Buffet and A la Carte), A wide variety of Snacks by the pool, Cafe Solé offering a complete deli selection of gourmet coffee, sandwiches, assorted ice creams, etc., 24 Hours Room Service, 2 Pool Bars serving domestic and international brands, 1 Lobby Bar serving domestic and international brands, In Room Bar including liquor dispensers (vodka, rum, gin, whiskey and tequila), Daily activities program, including non motorized water sports at a nearby marina, Live Music in the evening.

Royal Tower Room ALL INCLUSIVE (Adults Only)

ALL INCLUSIVE PLAN: Rooms, Breakfast (Buffet and A la Carte), Lunch (Buffet and A la Carte), Dinner (Buffet and A la Carte), A wide variety of Snacks by the pool, Cafe Solé offering a complete deli selection of gourmet coffee, sandwiches, assorted ice creams, etc., 24 Hours Room Service, 2 Pool Bars serving domestic and international brands, 1 Lobby Bar serving domestic and international brands, In Room Bar including liquor dispensers (vodka, rum, gin, whiskey and tequila), Daily activities program, including non motorized water sports at a nearby marina, Live Music in the evening. ADULTS ONLY IN THIS ROOM.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.4 out of 5

(27 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

3 out of 5

Quick tip

Construction noise!!

Fifty and Fun! Nov 29, 2009

[...] Beach was lovely until the 3rd day when most of it was closed off, not sure why. Lovely pools, very good poolside ... service and lunch restaurant. Food in Cancun is fabulous. You must visit La Habichuela, Gustino's (in the Marriott) and Laguna Grill, also El Shrimp Bucket. Bottom line on this hotel: while every room has an ocean view, insist on the Premiere Tower - it's newer and has rainfall shower, 2 sinks, and is directly on the beach with lovely views. Desk service is average - food and drink service is very good. If you do, check on the construction update. You will not want to go at this point in time, if you can choose another hotel!

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
1
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Couples

Dining tip, Short Drive

El Habichuela - downtown Cancun Laguna Grill, El Shrimp Bucket, Gustino's - all in the hotel zone - you can take the bus to any of these for 15 pesos for 2 people! Nightlife is tough - we tried the Frommers recommended wine bar inside Casa Rolandi's, but found it smoky and glasses are overpriced. I got about 1/3 of a glass of wine for $10. My fiance and I go out often to wine bars or jazz clubs and this place was subpar. The one jazz club was music-less while we were there, due to a jazz festival elsewhere in Mexico which drew the musicians away. If you're over 50, as we are, it can be challenging finding interesting nightlife that doesn't consist of Senor Frog's or Margaritaville.


Expand full review

Score

4 out of 5

Quick tip

Good place to stay

Nick B Nov 22, 2009

Would recommend to a friend!

The staff was vert friendly and helpful. [...] the hotel is undergoing a heavy remodelling. The first room we got was just ... steps away from the main cunstruction site and even though the ocean view was great it was too noisy. Workers started before 8AM and worked till approx. 10PM. After talking to the manager we got a higer quality room in another building directly at the beach with the waves behind the window and a gorgeous view over the Atlantic. November is a good time to go to Mexico. The main tourist season is over and it's easier to travel around.Unfortunately this is also the time when the most hotels start to work on improvements/constructions that may disturb your vacation.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Couples

Dining tip, Short Drive

If you want real Mexican food and want to pay less (all the restaurants in the Zona Hotelera have US-like prices or even higher) take a cab or a rental car and go to Cancun Downtown (city) and have a look at Av Tulum and Av Yaxchilan, and also Parque de Las Palapas. Mexican snacks and sweets, close proximity to a lot of shops and super markets (e.g. right at the corner Av Coba/Av Tulum or Av Uxmal/Av Tulum).


Expand full review

Score

5 out of 5

Quick tip

Figueroa Family

Lucky Star Nov 16, 2009

Would recommend to a friend!

The staff was very service oriented, we spent more time than expected at the hotel due to the storms but every moment was a ... pleasant one. We would like to go back to really get the feel of the tropic weather and for sure we would stay at the Cancun Caribe!!!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Shopping tip, In Hotel

The gift shop at the hotel has great prices, no need to go out of your way for traditional clay pieces or silver.


Expand full review


See all 27 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Dining tip, Short Drive

El Habichuela - downtown Cancun Laguna Grill, El Shrimp Bucket, Gustino's - all in the hotel zone - you can take the bus to any of these for 15 pesos for 2 people! Nightlife is tough - we tried the Frommers recommended wine bar inside Casa Rolandi's, but found it smoky and glasses are overpriced. I got about 1/3 of a glass of wine for $10. My fiance and I go out often to wine bars or jazz clubs and this place was subpar. The one jazz club was music-less while we were there, due to a jazz festival elsewhere in Mexico which drew the musicians away. If you're over 50, as we are, it can be challenging finding interesting nightlife that doesn't consist of Senor Frog's or Margaritaville.

--Fifty and Fun!, Jersey City, New Jersey Nov 29, 2009

Dining tip, Short Drive

If you want real Mexican food and want to pay less (all the restaurants in the Zona Hotelera have US-like prices or even higher) take a cab or a rental car and go to Cancun Downtown (city) and have a look at Av Tulum and Av Yaxchilan, and also Parque de Las Palapas. Mexican snacks and sweets, close proximity to a lot of shops and super markets (e.g. right at the corner Av Coba/Av Tulum or Av Uxmal/Av Tulum).

--Nick B, Bethlehem, PA Nov 22, 2009

Shopping tip, In Hotel

The gift shop at the hotel has great prices, no need to go out of your way for traditional clay pieces or silver.

--Lucky Star, Chicago Il Nov 16, 2009

See all quick tips

Reviews from our customers

Overall score

4.4 out of 5

(27 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

3 out of 5

Quick tip

Construction noise!!

Fifty and Fun! Nov 29, 2009

[...] Beach was lovely until the 3rd day when most of it was closed off, not sure why. Lovely pools, very good poolside ... service and lunch restaurant. Food in Cancun is fabulous. You must visit La Habichuela, Gustino's (in the Marriott) and Laguna Grill, also El Shrimp Bucket. Bottom line on this hotel: while every room has an ocean view, insist on the Premiere Tower - it's newer and has rainfall shower, 2 sinks, and is directly on the beach with lovely views. Desk service is average - food and drink service is very good. If you do, check on the construction update. You will not want to go at this point in time, if you can choose another hotel!

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
1
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Couples

Dining tip, Short Drive

El Habichuela - downtown Cancun Laguna Grill, El Shrimp Bucket, Gustino's - all in the hotel zone - you can take the bus to any of these for 15 pesos for 2 people! Nightlife is tough - we tried the Frommers recommended wine bar inside Casa Rolandi's, but found it smoky and glasses are overpriced. I got about 1/3 of a glass of wine for $10. My fiance and I go out often to wine bars or jazz clubs and this place was subpar. The one jazz club was music-less while we were there, due to a jazz festival elsewhere in Mexico which drew the musicians away. If you're over 50, as we are, it can be challenging finding interesting nightlife that doesn't consist of Senor Frog's or Margaritaville.


Expand full review

Score

4 out of 5

Quick tip

Good place to stay

Nick B Nov 22, 2009

Would recommend to a friend!

The staff was vert friendly and helpful. [...] the hotel is undergoing a heavy remodelling. The first room we got was just ... steps away from the main cunstruction site and even though the ocean view was great it was too noisy. Workers started before 8AM and worked till approx. 10PM. After talking to the manager we got a higer quality room in another building directly at the beach with the waves behind the window and a gorgeous view over the Atlantic. November is a good time to go to Mexico. The main tourist season is over and it's easier to travel around.Unfortunately this is also the time when the most hotels start to work on improvements/constructions that may disturb your vacation.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Couples

Dining tip, Short Drive

If you want real Mexican food and want to pay less (all the restaurants in the Zona Hotelera have US-like prices or even higher) take a cab or a rental car and go to Cancun Downtown (city) and have a look at Av Tulum and Av Yaxchilan, and also Parque de Las Palapas. Mexican snacks and sweets, close proximity to a lot of shops and super markets (e.g. right at the corner Av Coba/Av Tulum or Av Uxmal/Av Tulum).


Expand full review

Score

5 out of 5

Quick tip

Figueroa Family

Lucky Star Nov 16, 2009

Would recommend to a friend!

The staff was very service oriented, we spent more time than expected at the hotel due to the storms but every moment was a ... pleasant one. We would like to go back to really get the feel of the tropic weather and for sure we would stay at the Cancun Caribe!!!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Shopping tip, In Hotel

The gift shop at the hotel has great prices, no need to go out of your way for traditional clay pieces or silver.


Expand full review

Score

4 out of 5

Nice clean Hotel

Claire Nov 6, 2009

Would recommend to a friend!

Like other reviewers, I thought this hotel was a good value for what you get. You get some of the big time Cancun hotel ... experience, but the price is right. The location and beach were very nice, as was the newer remodeled pool. We were upgraded to the new tower, and the room was nice enough, with a good sized bathroom, balcony and ocean view. I believe the entire older tower was unoccupied and closed down when we were there, so I guess that everyone gets "upgraded" to the newer tower. It was pretty quiet when we were there, with not very many guests, so if you are looking for nightlife and action, this would not be the place for you. We were only staying for one night with our three year old, so this was perfect for us. We ate two meals at the buffet - it was fine, but nothing special (breakfast was better than dinner though!) The ice cream and sandwiches from the small cafe were pretty good. If we'd been there longer we would have bought water and other items somewhere else and brought them in (even though they tell you not to and make you sign a paper saying you won't!) since the drinks and bottles of water were a bit pricey. I'm sure it's the same at all the bigger hotels however. If you get the deal with the 15% discount on drinks and food, make sure they have it in the computer at the front desk, since we had some problems with that. You also have to remind them every time about the discount before you ask for the check. Overall it was a good experience, and was nice for the price. The beach and the newer pool with large bed style cabanas that you can use for free was probably the best part. Having the balcony and ocean view from all rooms is also a plus. If you're not looking for a party scene and are on a budget, this is the place for you.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
3

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

The best, Hotel and Service 10 puntos

Nahuel Oct 31, 2009

Would recommend to a friend!

Nice and clean place, great service, really nice pools ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family

Entertainment tip, Short Drive

Wet n Wild


Expand full review

Score

5 out of 5

Beautiful smaller Cancun hotel

Ajmtravels Oct 26, 2009

Would recommend to a friend!

It was a brief stay . We had some nice meals at the hotel and enjoyed the beach, the pools , and a beautiful room with ... balcony and great ocean view. It is a lovely hotel , friendly staff, and for us was a great value.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
3

Traveler type: Friends


Expand full review

Score

4 out of 5

Excellent value!

Texas Turkey Oct 22, 2009

Would recommend to a friend!

hreat service, rooms, value, and location. Very impressed. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Single


Expand full review

Score

5 out of 5

Quick tip

Excellent Stay

Experienced Traveller Oct 22, 2009

Would recommend to a friend!

The only bad thing about the hotel was its restaurants. The pricing was too expensive for mere medicore food. Other than ... that, the hotel was excellent! The multi lingual staff was helpful. There are 3 pools to choose from that offer comfortable drink and reclining ammenities. And the beach was extemely relaxing with a tremendous view of the Mexican Carribean. The hotel is only a safe, 15 minute walk from popular shops & restaruants. It is a 15 minute bus ride to El Embarcedaro (ferries to Isla Mujeres), and a 20 minute shuttle from to/from CUN airport. There are no problems at night and its safe for women to walk to/from any hotel in the evening. A fantastic Italian & Seafood eatery is across the street and great for a romantic evening for two!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Couples

Money savers tip, Short Walk

The best way to get around the hotel zone is by bus! Forget the taxi!! Even for an American tourists who usually dont take buses back in the states, taking the bus in CUN is TOO EASY to navigate! Its 15pesos for two people, each ride. You dont even have to bother looking at bus maps, schedules or route numbers. All buses serving the hotel zone serve all hotels and shops (including El Embarcadero) every 7-10 minutes all day/night long. Sorry backpackers, there is no public transport to/from CUN airport. The best way for getting to/from CUN is prebooking a shuttle. It is 30usd r/t per person. This is much cheap than taking a taxi which is 30usd p/p each way. Save the taxi after you've had a long, fulfilling dinner and are too exhausted to take the bus.


Expand full review

Score

5 out of 5

Quick tip

SUPERB, FANTASTIC, PERFECTION !!!!

Allison Oct 6, 2009

Would recommend to a friend!

We booked this hotel to have our Destination Wedding. We had to depend only on reviews such as this to plan our ... "wedding-moon" and I was very skeptical and nervous about planning our wedding on line. And I'm happy to say it doesn't get any better than this! Cecelia Garcia was our wedding coordinator and she went above and beyond to make sure our day was Perfect. The whole vacation including the wedding plans and ceremony was absolute PERFECTION!! It is the Cleanest hotel i have ever been in, and the service was beyond incredible! The pool had the poolside beds, swim up bar and lounge chairs in the water to keep cool. The beach was gorgeous and waiters came down to serve you. The location of the hotel was right near all the night life and shopping markets. This is a FIVE star hotel for less than 5 star money!! This is the best vacation and location we have been to so far :)

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Nightlife tip, Long Walk

CocoBongo's was a great experience for a night out! Carlos and Charlies was fun as well! Me-Xtreme was good for a simple night out for dinner - Everywhere had Great Service!!


Expand full review

Score

4 out of 5

Quick tip

"Great location, great price"

maenacho Oct 6, 2009

Would recommend to a friend!

All i can say is that our experience in this hotel was very pleasant. The staff is very polite and helpful. The hotel is ... very clean and quite. It is excellent!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Dining tip, Short Walk

Lots of restaurants at walking distance.


Expand full review

Score

5 out of 5

Perfect hotel for a perfect vacation!

cancun lover Sep 23, 2009

Would recommend to a friend!

I went with my gf and we stayed there for 6 nights. The view is SUPER! All rooms includes private balconey, it is right at ... the shore so every day and night I can see the beautiful Carribian Ocean, at night when I sleep I can hear the peaceful wave sound, it does not get better than this! What a super getaway! Other than that, the pool is nice, with a swim up bar, drinks price are acceptable. The shower is awesome, bed is firm but comfy. Overall the room is very clean. I love it! The only set back is you cannot eat or drink in the room, but restaurants and bars are just minute walk from the hotel so we do not care! I will definitely stay again in the future!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


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Score

5 out of 5

second honeymoon

travel lover Sep 23, 2009

Would recommend to a friend!

The hotel room was beautiful and clean with a great view of the ocean which was about twenty yards from the building my room ... was in. The beach was secluded and very well maintained. The breakfast and dinner buffet at the hotel restaurant was reasonably priced, with fresh, well prepared food. The bar drinks were great but overpriced, especially the bottled water. Overall this hotel is an excellent value with very good customer service and although the public spaces are not on a grand scale, the rooms and beach at this property are better than those of nearby hotels that I have stayed in that were three times the price.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
1
Hotel check-in:
1
Maintenance:
1
Location:
1
Room cleanliness:
1
Hotel Staff:
1
Value:
1
Dining options:
2

Traveler type: Couples


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Score

5 out of 5

The best hotel ever!

Paola Sep 14, 2009

Would recommend to a friend!

nice! ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Single


Expand full review

Score

4 out of 5

Quick tip

cancun caribe park royal grand

1026 Sep 9, 2009

Would recommend to a friend!

we liked pretty much everything except that you had to sneak snacks,alchohol into the room. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
3
Value:
4
Dining options:
2

Traveler type: Couples

Nightlife tip, Short Walk

its about a half mile from all the nightclubs


Expand full review

Score

5 out of 5

Quick tip

Cancun Caribe Park Royal Does it Again!

SugarGrl Aug 31, 2009

Would recommend to a friend!

Outstanding service, outstanding hotel. Quiet, peaceful vacation (my second time staying here). Everything was ... exceptional....except for the hot rooms. The rooms remained 75 degrees, with the humidity in the area my Asthma acted up a bit. Even though the hotel guide says the rooms are individually controlled, they are not. When I complained they lowered it to 74. Would I stay there again? YOU BET!!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Time savers tip

The hotel transfer people hold you hostage for your time before they confirm your return trip back. They make you sit through the excursions you are not interested in hearing about. We like to wander on our own.


Expand full review

Score

5 out of 5

Quick tip

nice clean hotel......

tpa Aug 24, 2009

Would recommend to a friend!

gggg ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
4

Traveler type: Couples

Recreation/Attractions tip

dont buy the tours from the hotel..... buy them from street vendors....... chichen itza 40$ each with pick up buffet etc.... xcaret plus 95$ each.... isla mujeres for 30$ each included everything.....


Expand full review

Score

4 out of 5

Super Trip

super job Aug 21, 2009

Would recommend to a friend!

From checking in to checking out was great. Great hotel for kids. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

double check while doing reservations

Gladiola Aug 10, 2009

Would recommend to a friend!

the hotel was really nice as well as the people that work there. It was very clean. The food at the restaurants was good ... dinner a little pricy. People at the reception were very nice even though we have a problem with the reservation. Apparently when you reserve a room you have to make sure there are only two adults per room.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
5

Traveler type: Family

Dining tip, Short Drive

If you want to have a good dinner go to La Parrilla this restaurant is located in downtown Cancun and it may be about 15 min from the hotel zone but the food is delicious and prices are great.


Expand full review

Score

4 out of 5

cancun caribe royal grand

nini Aug 4, 2009

Would recommend to a friend!

agradable ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Great place and location

Chac Mool Jul 18, 2009

Would recommend to a friend!

From check in to check out the staff was friendly and professional. Easy beach access with drink service was great, even had ... a lifeguard looking over the swimmers. Beach was great and not crowded. Two big pools made some one splashing water on your face unlikely. Pool and the entire property were well maintained. Decent cafe but the buffet needs some more choices. I do not make it a point on using the hotel gift shops but this one actually had the lowest prices around on the items they sold, just as advertised. Location is a good compromise for those who want to be close but not too close to the nightlife. Property was walking distance to restaurants/shopping and short bus ride to additional nightlife and restaurants/shopping. Overall: Decent deal, clean, great rooms, friendly staff.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Friends


Expand full review


Previous | 1 2 | Next

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Dining tip, Short Drive

El Habichuela - downtown Cancun Laguna Grill, El Shrimp Bucket, Gustino's - all in the hotel zone - you can take the bus to any of these for 15 pesos for 2 people! Nightlife is tough - we tried the Frommers recommended wine bar inside Casa Rolandi's, but found it smoky and glasses are overpriced. I got about 1/3 of a glass of wine for $10. My fiance and I go out often to wine bars or jazz clubs and this place was subpar. The one jazz club was music-less while we were there, due to a jazz festival elsewhere in Mexico which drew the musicians away. If you're over 50, as we are, it can be challenging finding interesting nightlife that doesn't consist of Senor Frog's or Margaritaville.

--Fifty and Fun!, Jersey City, New Jersey Nov 29, 2009

Dining tip, Short Drive

If you want real Mexican food and want to pay less (all the restaurants in the Zona Hotelera have US-like prices or even higher) take a cab or a rental car and go to Cancun Downtown (city) and have a look at Av Tulum and Av Yaxchilan, and also Parque de Las Palapas. Mexican snacks and sweets, close proximity to a lot of shops and super markets (e.g. right at the corner Av Coba/Av Tulum or Av Uxmal/Av Tulum).

--Nick B, Bethlehem, PA Nov 22, 2009

Shopping tip, In Hotel

The gift shop at the hotel has great prices, no need to go out of your way for traditional clay pieces or silver.

--Lucky Star, Chicago Il Nov 16, 2009

Entertainment tip, Short Drive

Wet n Wild

--Nahuel, Miami Beach , FL Oct 31, 2009

Money savers tip, Short Walk

The best way to get around the hotel zone is by bus! Forget the taxi!! Even for an American tourists who usually dont take buses back in the states, taking the bus in CUN is TOO EASY to navigate! Its 15pesos for two people, each ride. You dont even have to bother looking at bus maps, schedules or route numbers. All buses serving the hotel zone serve all hotels and shops (including El Embarcadero) every 7-10 minutes all day/night long. Sorry backpackers, there is no public transport to/from CUN airport. The best way for getting to/from CUN is prebooking a shuttle. It is 30usd r/t per person. This is much cheap than taking a taxi which is 30usd p/p each way. Save the taxi after you've had a long, fulfilling dinner and are too exhausted to take the bus.

--Experienced Traveller, Seattle Oct 22, 2009

Nightlife tip, Long Walk

CocoBongo's was a great experience for a night out! Carlos and Charlies was fun as well! Me-Xtreme was good for a simple night out for dinner - Everywhere had Great Service!!

--Allison, Va Beach, VA Oct 6, 2009

Dining tip, Short Walk

Lots of restaurants at walking distance.

--maenacho, Palm Beach Gardens, FL Oct 6, 2009

Nightlife tip, Short Walk

its about a half mile from all the nightclubs

--1026, boston,ma Sep 9, 2009

Time savers tip

The hotel transfer people hold you hostage for your time before they confirm your return trip back. They make you sit through the excursions you are not interested in hearing about. We like to wander on our own.

--SugarGrl, TX Aug 31, 2009

Recreation/Attractions tip

dont buy the tours from the hotel..... buy them from street vendors....... chichen itza 40$ each with pick up buffet etc.... xcaret plus 95$ each.... isla mujeres for 30$ each included everything.....

--tpa, tampa fl Aug 24, 2009

Dining tip, Short Drive

If you want to have a good dinner go to La Parrilla this restaurant is located in downtown Cancun and it may be about 15 min from the hotel zone but the food is delicious and prices are great.

--Gladiola, san jose ca Aug 10, 2009

Money savers tip, Short Walk

We were in Cancun for a diving vacation but we found out that cancuns reef is a bit unhealthy and there is a current but we dove Cozumel too and it was so amazing. We dove with scuba cancun and they were great take a taxi its about $13. The hotel is in a great location 10 min to either mall and about a 20 min walk to Chocolatecity which has great food for less $$. Other places to eat, Hacienda Sisal, Carlos & Charlies which next to hard rock cancun, there is a mexican resturant in Luxury Avenue where Choc city is and its good and inexpensive($6-$8. The beach is great at the hotel you can walk out forever and the waves were really kid friendly. Dont forget to go to senior frogs and your kids are wecome to come in and get in the conga line and bust a move which was fun( we didn't have our kid but I saw other kids there).

--Just sara, Atl Ga Jun 15, 2009

Money savers tip

Take the bus, not taxi. Do your gift shopping in downtown, not hotel zone. If possible, book your tours in advance. You can find good prices online.

--Love Cancun, Texas Jun 15, 2009

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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