Hotel details


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Comfort Suites Norwich

User score 3.6 out of 5 See all reviews
275 Otrobando Avenue,Norwich, CT 06360
Book this hotel
from 137 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Feb 20, check-out Feb 22

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 3:00 PM
Check-out: 11:00 AM
Local currency: USD

Newly renovated July, 2008. Perfect for leisure and business travelers alike, the Comfort Suites of Norwich features indoor pool/spa, breakfast buffet, free wireless high-speed Internet access, exercise room, sauna, library, sports bar with complimentary nightly snack, and true New England hospitality. Free shuttle service including complimentary dinner buffet is offered to the Mohegan Sun Casino. The hotel is also convenient to Foxwoods, Mystic Seaport, Groton Submarine Base, and other area businesses and attractions. Personal checks not accepted as payment. ATM located on the premises. Free Casino shuttle available. Limited seating. Reservations required. Passenger must be 21 years of age. All Comfort Suites are smoke free. Pool, Jacuzzi and sauna closed until further notice.

Hotel policies

Check-in: 3:00 PM
Check-out: 11:00 AM
Local currency: USD


Terms and conditions

*rate found for check-in Feb 20, check-out Feb 22

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.6 out of 5

(20 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 275 Otrobando Avenue, Norwich, CT  06360  

 
 

Area served

Norwich, CT, 06360, US

Area airports

Bradley Int'l. Arpt., (BDL), 63.00, NW, Mile; Providence-T.F.Green Airport, (PVD), 45.00, E, Mile; Groton-New London Arpt., (GON), 14.00, S, Mile

Description

City - Mohegan Casino

This property has a smoke-free policy

Amenities

  • City Center
  • Refrigerator
  • Exercise Gym
  • Air Conditioned
  • Elevators
  • Television with Cable
  • Internet Access
  • Smoke-free policy
  • Microwave
  • Safe Deposit Box
  • Ice Machine
  • Indoor Pool
  • Truck Parking
  • AM/FM Alarm Clock
  • Handicapped rooms/facilities
  • Free Breakfast
  • Fitness room
  • Meeting/banquet facilities
  • FAX
  • No Smoking Rooms/Facilities
  • Pool
  • High Speed Internet
  • Lounge
  • Bus Parking
  • Game Room
  • Sauna
  • Parking
  • Telephone
  • TV Remote Control
  • Smoke Detectors
  • Data port Available
  • Outdoor Parking

Reviews from our customers

Overall score

3.6 out of 5

(20 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

4 out of 5

Quick tip

Good time

D-boy Jan 11, 2010

Would recommend to a friend!

Hotel was in a decent location, right off the highway. I would definitely recommend grabbing gas right up the street rather ... than at the casino.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
2

Traveler type: Friends

Money savers tip, Short Drive

If you need to save some cash this place is only a 10 minute drive from the casino.


Expand full review

Score

3 out of 5

Trip Home

Beryl Nov 8, 2009

Would recommend to a friend!

It was a clean, comfortable room. I did have to have the key card reset twice so I could get into the room. ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
1

Traveler type: Single


Expand full review

Score

3 out of 5

a bit overpriced for what it is..

me Oct 13, 2009

Would recommend to a friend!

This hotel was just okay.. the bed was sagging a bit.. smelled musty, would expect a little better for what we paid.. had no ... place to sit at breakfast, had to bring our food back to our room to eat. staff was very friendly and the sports bar was fun.. wished it was open more though, especially on Sunday when the games were on and liquor stores were closed

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
3
Hotel Staff:
4
Value:
2
Dining options:
1

Traveler type: Couples


Expand full review


See all 20 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Money savers tip, Short Drive

If you need to save some cash this place is only a 10 minute drive from the casino.

--D-boy, Boston, MA Jan 11, 2010

Entertainment tip

mohegan sun,wolf den,free

--c,c, boston ma Aug 8, 2009

Entertainment tip, Short Drive

Casino and ocean

--Ray, Winchester, NH Jul 21, 2009

See all quick tips

Reviews from our customers

Overall score

3.6 out of 5

(20 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Quick tip

Good time

D-boy Jan 11, 2010

Would recommend to a friend!

Hotel was in a decent location, right off the highway. I would definitely recommend grabbing gas right up the street rather ... than at the casino.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
2

Traveler type: Friends

Money savers tip, Short Drive

If you need to save some cash this place is only a 10 minute drive from the casino.


Expand full review

Score

3 out of 5

Trip Home

Beryl Nov 8, 2009

Would recommend to a friend!

It was a clean, comfortable room. I did have to have the key card reset twice so I could get into the room. ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
1

Traveler type: Single


Expand full review

Score

3 out of 5

a bit overpriced for what it is..

me Oct 13, 2009

Would recommend to a friend!

This hotel was just okay.. the bed was sagging a bit.. smelled musty, would expect a little better for what we paid.. had no ... place to sit at breakfast, had to bring our food back to our room to eat. staff was very friendly and the sports bar was fun.. wished it was open more though, especially on Sunday when the games were on and liquor stores were closed

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
3
Hotel Staff:
4
Value:
2
Dining options:
1

Traveler type: Couples


Expand full review

Score

4 out of 5

Good value

none Sep 17, 2009

Would recommend to a friend!

very enjoyable especially there Shuttle to Mohegan Sun ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Business


Expand full review

Score

2 out of 5

Close But No Cigar

Rushhourmom Aug 27, 2009

Hotel felt like a truck stop hotel off the main highway. Rooms need refurbishment and many ameneties were out of order. ... Staff was helpful and friendly. Breakfast buffet was included and was quite good -- fresh waffles! Shuttle service to the casino was available with a vouncher for a free dinner and $10.00 toward gambling.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
4
Hotel check-in:
5
Maintenance:
2
Location:
3
Room cleanliness:
3
Hotel Staff:
5
Value:
3
Dining options:
2

Traveler type: Family


Expand full review

Score

3 out of 5

Good for what it is.

brxgrl Aug 21, 2009

Would recommend to a friend!

For the price, it was a great deal! We only stayed one night, but it was close to the ferry from LI, close to casinos, and ... close to Mystic Village. The room was OK, recently redone, but not well! I always enjoy a king sized bed though! Like other reviewers mentioned, the rooms weren't spotless, but they weren't really dirty either. The staff was friendly and helpful, and the shuttle to Mohegan Sun seems like a good deal, although we opted just to drive. The breakfast was OK, but again, for the price, I'm amazed it was included.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
3
Location:
5
Room cleanliness:
3
Hotel Staff:
5
Value:
5
Dining options:
2

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

very clean,people were great.buffet was

c,c Aug 8, 2009

Would recommend to a friend!

went to mohegan ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Single

Entertainment tip

mohegan sun,wolf den,free


Expand full review

Score

2 out of 5

Fine for an Overnight Stay

Davetoolman Jul 25, 2009

Would recommend to a friend!

Check in was quick and easy. The room seems to have taken quite a beating since the renovation in 2008. The furniture was ... torn and stained and there was some sticky substance on the alram clock. A cleaner room would have made tha stay more enjoyable but I would probably still stay at this hotel again in the future.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
4
Maintenance:
2
Location:
3
Room cleanliness:
2
Hotel Staff:
3
Value:
3
Dining options:
3

Traveler type: Couples


Expand full review

Score

3 out of 5

Quick tip

Not so bad for the price

Ray Jul 21, 2009

Would recommend to a friend!

The room was large, the beds were comfortable. It was clean on the surface but if you looked close there was dirt and ... stains. The free breakfast was a pleasant surprise. Not just cold cereal but eggs, waffles, fruit, yogurt, and fresh fruit. All told a very good deal for the price.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
3
Value:
4
Dining options:
5

Traveler type: Couples

Entertainment tip, Short Drive

Casino and ocean


Expand full review

Score

5 out of 5

affordable, comfortable and spacious!

Joanne traveler Jul 20, 2009

Would recommend to a friend!

We chose this hotel for its locality. We were at the beach and than going to Mohegan Sun at night. We were counting on the ... shuttle to take us there but its last trip home was at 12:00. We were not leaving until 7or so. We ended up taking our own car. We were hoping also to get the food voucher but because we didn't take the shuttle no food voucher. But all in all the room was spacious the staff was very friendly, the price was great and we would come back. Thanks for the hospitality.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

good price and location

Stephanie, coupo clipper Jul 13, 2009

Would recommend to a friend!

We went for Bingo and Slots at foxwoods and mohegan sun. Also, the beach at Westerly. The hotel was 20 minutes away from ... foxwoods. They had a shuttle to Moheghan sun which we used for Saturday night. The shuttle was free and included a free buffet and a 10 dollar coupon to use on the money wheel. The front office , housekeeping, and breakfast buffet at the hotel was excellant. The only draw back was the hotel did not seem to keep up with the rooms after ther renovations(7/2008). They were clean and the beds were comfortable, but certain items needed to be addressed... the air conditioning unit needed attention, the cover on the "freezer" part of the refrigerator kept falling off, the iron did not work very well.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Friends

Dining tip, Short Drive

use the shuttle to obtain the buffet coupon at the mohegen sub and money reel coupon.


Expand full review

Score

5 out of 5

FANTASTIC FRIENDLY CARING CLEAN

JOE C Apr 22, 2009

Would recommend to a friend!

MY STAY WAS THE BEST EVER FRIENDLY STAFF MAKES THE STAY GREAT MY NEXT VIST I WILL BE STAYING THERE ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends


Expand full review

Score

4 out of 5

Dirty Bathroom

Kimberly Oct 25, 2008

Would recommend to a friend!

We picked this hotel because it was close to Mohgan Sun and likes the idea of the shuttle. When we go there the shuttle was ... full but they did add another one. We got free buffet and a free bet for taking the shuttle. The room was big and comfortable. The free breakfast was good. The bar in the hotel was small but friendly. I had a real hard time with the cleanless of the bathroom. We went to Mohgean Sun right after we checked in and go back late. I didn't notice the bathroom till I showered the next day. There was someones eleses hair every where, in the sink on the sink counter in the shower on the floor. There is no way they could have cleaned with all the hair and dust in the bathroom.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
3
Location:
4
Room cleanliness:
1
Hotel Staff:
3
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

Would highly recommend

Paula Sep 1, 2008

Would recommend to a friend!

Very friendly employees, exceptionally clean room. Highly satisfied with facility. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Recreation/Attractions tip, Short Drive

Short ride to Mohegan Sun.


Expand full review

Score

4 out of 5

acceptable for a short time

Virginia Jul 8, 2008

I stayed at this hotel it is close to my daughters college Eastern Connecticut,just 20 minutes away. The hotel was under ... renovation. The smell fromt the new rug was enough to make you sick. The shuttle from the hotel sounds good, but try to book early we were blocked out until 9pm way too late for us to go to dinner at foxwoods, we drove, Mohgehan is much closer. The aircondition didn't work at all, the room was very hot...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Friends


Expand full review

Score

5 out of 5

Perfect place to rest your head

samuel Feb 20, 2008

Would recommend to a friend!

my wife and i stayed for one night after a day at the casinos. we were satisfied overall with the service, the room was huge ... and clean, the breakfast was delicious and mostly fresh... the best part was the shuttle to moheegan sun that included a dinner buffet and $10pp coupon to gamble. We had a good stay and would go back if we were in the area.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
3

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

Mohegan Sun, A Stop Away

Elisa Dec 9, 2007

Would recommend to a friend!

We stayed for only one night but were very impressed with the shuttle service. Staff was extraordinarily friendly and ... helpful in filling our needs for amenities such as toothpaste, shampoo, etc. We did however wish that the pub in the hotel was open earlier and closed a little later. We arrived around 4pm and was starving so we had to roam around town in the car to find somewhere open. Very clean, comfortable bed and it was nice to sit on a couch and relax before we headed out.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples

Dining tip, Short Drive

There was your basics, such as mcdonald's but also at the top of the street, there were about 4 different restaurants. Everything from italian to chinese. very diverse for a little town.


Expand full review

Score

4 out of 5

Quick tip

staff was great

john Sep 9, 2007

Would recommend to a friend!

Great location, rooms were clean. staff was very friendly. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Couples

Nightlife tip, Short Drive

close to the coast


Expand full review

Score

5 out of 5

Quick tip

Nice People Nice Place

Dana Jul 25, 2007

Would recommend to a friend!

The Comfort Suites Norwich had warm friendly clerks, they happily supplied directions to the 2 close casinos with printed ... card with directions on them. They even had a shuttle bus back and forth to one of them. We didn't spend much time in the hotel except to sleep and have breakfast...which, though it was a little limited, was still very nice and the waffles were awsome 24 hour coffee in the lobby as well as the pot in the room. We went with some friends, and the whole experience was worth doing agan.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples

Entertainment tip, Short Drive

1.little sub shop next door that makes great home-made deserts. 2 Mohegan Sun 2 miles away has free lounge bands almost nightly 3. Foxwoods Casino is only about a 10 minute drive,they cater to all your gaming needs,have free nightly lounge band.


Expand full review

Score

5 out of 5

Quick tip

Great Staff

Joseph Apr 23, 2007

Would recommend to a friend!

Comfort Suites-Norwich,Ct was more than I expected-the Staff was very courteous and attentive to my every question and ... concern. They made me feel at home - very cheerful! Fridge in Room,along with Coffee Machine was a help.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Single

Dining tip, Short Drive

Not much close by-a diner a mile away was about it.


Expand full review


Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Money savers tip, Short Drive

If you need to save some cash this place is only a 10 minute drive from the casino.

--D-boy, Boston, MA Jan 11, 2010

Entertainment tip

mohegan sun,wolf den,free

--c,c, boston ma Aug 8, 2009

Entertainment tip, Short Drive

Casino and ocean

--Ray, Winchester, NH Jul 21, 2009

Dining tip, Short Drive

use the shuttle to obtain the buffet coupon at the mohegen sub and money reel coupon.

--Stephanie, coupo clipper, ny, ny Jul 13, 2009

Recreation/Attractions tip, Short Drive

Short ride to Mohegan Sun.

--Paula, USA Sep 1, 2008

Dining tip, Short Drive

There was your basics, such as mcdonald's but also at the top of the street, there were about 4 different restaurants. Everything from italian to chinese. very diverse for a little town.

--Elisa, USA Dec 9, 2007

Nightlife tip, Short Drive

close to the coast

--john, Boston, MA Sep 9, 2007

Entertainment tip, Short Drive

1.little sub shop next door that makes great home-made deserts. 2 Mohegan Sun 2 miles away has free lounge bands almost nightly 3. Foxwoods Casino is only about a 10 minute drive,they cater to all your gaming needs,have free nightly lounge band.

--Dana, USA Jul 25, 2007

Dining tip, Short Drive

Not much close by-a diner a mile away was about it.

--Joseph, West Palm Beach, FL Apr 23, 2007

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special Orbitz offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

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