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Hilton Hawaiian Village Beach Resort & Spa

User score 4.2 out of 5 See all reviews
2005 Kalia Road,Honolulu, HI 96815
Book this hotel
from 179 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Mar 6, check-out Mar 9

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1400
Check-out: 1100
Local currency: USD

Stay 6 Nights and the 7th Night is Free plus receive Free Luau Tickets for 2.

Hilton Hawaiian Village Beach Resort & Spa is Waikiki's only true resort destination, offering the perfect mix of exceptional resort accommodations and classic Hawaiian hospitality, all nestled on 22 beachfront acres. Imagine the widest stretch of white sand on Waikiki, a serene beachfront lagoon, lush tropical gardens with exotic wildlife and cascading waterfalls, majestic views of Diamond Head and stunning seaside sunsets. Discover 90 shops and boutiques and a diverse, international selection of 20 restaurants and lounges. Guests can enjoy a variety of activities each day or relax and rejuvenate at the world-class Mandara Spa. The resort's beachfront Super Pool and the new Paradise Pool with Waikiki's longest waterslide offers splashing fun. The spectacular Waikiki Starlight Luau offers a feast of tropical modern luau cuisine, and an exciting Voyage Across the South Seas through song and dance. Every Friday night the Super Pool becomes the stage for a celebration of Hawaiian culture and entertainment, ending with a spectacular Fireworks show!

Hotel policies

Check-in: 1400
Check-out: 1100
Local currency: USD


Terms and conditions

*rate found for check-in Mar 6, check-out Mar 9

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.2 out of 5

(284 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 2005 Kalia Road, Honolulu, HI  96815  

 
 

Area served

Waikiki, Honolulu.

Area airports

Honolulu International Airport (HNL)

Description

Located on the widest stretch of white sand beach in Waikiki.

Amenities

  • Tour Desk
  • Fitness Center or Spa
  • Concierge
  • Fitness room
  • Internet Access
  • Room service
  • Conference Facilities
  • Spa services
  • High Speed Internet
  • Bar/Lounge
  • Outdoor Pool
  • Parking
  • Business center
  • Meeting/banquet facilities
  • Laundry Service
  • Doctor on Call
  • Pool
  • Gift Shop
  • Handicapped rooms/facilities
  • Elevators
  • Health Club
  • Barber/Beauty Shop
  • Currency Exchange
  • No Smoking Rooms/Facilities
  • Safe Deposit Box
  • Restaurant

Dining

Tropics Bar & Grill

Waikiki's newest sizzling hot spot serving breakfast, lunch and dinner.

Rainbow Lanai

Charming open-air restaurant serving a bountiful breakfast buffet.

Waikiki Starlight Luau

An exciting Hawaiian Luau right in Waikiki.

Other dining options

The resort also offers a variety of other restaurants and dining options inlcuding Italian, Japanese, American, bars, in-room dining and even two Starbucks locations.

Bali Steak & Seafood

Savor prime steaks and seafood in an open air dining room overlooking Waikiki Beach.

Meeting facilities

Hilton Hawaiian Village Beach Resort & Spa offers over 150,000 square feet of indoor and outdoor meeting space and is the premier banquet, meeting and convention resort in the Pacific. Select from three complete conference centers for your next inspired Hawaii meeting.

Please enter check-in and check-out dates to the right to select a room

Resort Room-Non Refundable

One king or two double beds. Furnished balcony. Tropical decor. Air conditioning. High-speed Internet access at a fee,compact refrigerator, coffeemaker, CD player, and in-room safe. Cable TV with HBO, pay movies, and video games for a fee. This is a non refundable room. If you have to change or cancel you will not receive a refund.

Hotel policies

Check-in: 1400
Check-out: 1100
Local currency: USD


Terms and conditions

*rate found for check-in Mar 6, check-out Mar 9

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.2 out of 5

(284 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

4 out of 5

fun filled friend and family vacation

mom Feb 6, 2010

Would recommend to a friend!

Great vacation. Friendly and helpful staff. I also enjoyed the lagoon. Grounds were beautiful ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Hilton Hawaiian village hotel

Denise and Istref Feb 2, 2010

Would recommend to a friend!

The best location. Food in hotel is very expensive, but a 5 minute walk to outside restaurants were reasonable. The virtual ... tour of the hotel is from the Rainbow tower that you would have to pay an additional 61$ a night, but the other towers had a great view for the sales price.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review

Score

2 out of 5

Quick tip

Slightly Disappointed

Not so great weekend getaway! Jan 30, 2010

Well we watched a room service tray sit in the hallway for a day and a half. It looked like the cleaning personnel had ... dropped someone's trash from their restroom and left out there. I just expect more if I am going to pay just over 200 bucks a night! I expected a luxurious bathroom, didn't get that. My bathroom at home was way more luxurious. I expect to have atleast a 2-cup coffee maker in my room but instead I had to go downstairs to the coffee shop and pay for coffee that was marked about 40% compared to the same coffee shop in town by my house and I live on the island!! Really?! That is so rediculous when there is a hotel across the street that charges about 40 bucks less a night has a nicer bath, bigger room and has a coffemaker and free homemade gourmet cookies for you when you check in. Oddly enough the other hotel is considered to be of less quality and is owned by same company. HOW CAN THAT BE?!?!

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
2
Location:
4
Room cleanliness:
2
Hotel Staff:
4
Value:
1
Dining options:
3

Traveler type: Couples

Dining tip, Short Walk

We walked down to the beach front area where all of the shopping and restaurants were and had dinner at Wofgang Puck's! The food and staff were awesome. It was a little pricey but well worth the experience. Expet to drop a quick 200 but expect an awesome dinner for two.


Expand full review


See all 284 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Dining tip, Short Walk

We walked down to the beach front area where all of the shopping and restaurants were and had dinner at Wofgang Puck's! The food and staff were awesome. It was a little pricey but well worth the experience. Expet to drop a quick 200 but expect an awesome dinner for two.

--Not so great weekend getaway!, Ewa Beach, HI Jan 30, 2010

Shopping tip, Short Walk

The mall is a great place to shop!

--Shar, Nebraska Jan 20, 2010

Dining tip, Short Walk

Keo's Thai

--Russian Man, Washington DC Jan 20, 2010

See all quick tips

Reviews from our customers

Overall score

4.2 out of 5

(284 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

fun filled friend and family vacation

mom Feb 6, 2010

Would recommend to a friend!

Great vacation. Friendly and helpful staff. I also enjoyed the lagoon. Grounds were beautiful ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Hilton Hawaiian village hotel

Denise and Istref Feb 2, 2010

Would recommend to a friend!

The best location. Food in hotel is very expensive, but a 5 minute walk to outside restaurants were reasonable. The virtual ... tour of the hotel is from the Rainbow tower that you would have to pay an additional 61$ a night, but the other towers had a great view for the sales price.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review

Score

2 out of 5

Quick tip

Slightly Disappointed

Not so great weekend getaway! Jan 30, 2010

Well we watched a room service tray sit in the hallway for a day and a half. It looked like the cleaning personnel had ... dropped someone's trash from their restroom and left out there. I just expect more if I am going to pay just over 200 bucks a night! I expected a luxurious bathroom, didn't get that. My bathroom at home was way more luxurious. I expect to have atleast a 2-cup coffee maker in my room but instead I had to go downstairs to the coffee shop and pay for coffee that was marked about 40% compared to the same coffee shop in town by my house and I live on the island!! Really?! That is so rediculous when there is a hotel across the street that charges about 40 bucks less a night has a nicer bath, bigger room and has a coffemaker and free homemade gourmet cookies for you when you check in. Oddly enough the other hotel is considered to be of less quality and is owned by same company. HOW CAN THAT BE?!?!

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
2
Location:
4
Room cleanliness:
2
Hotel Staff:
4
Value:
1
Dining options:
3

Traveler type: Couples

Dining tip, Short Walk

We walked down to the beach front area where all of the shopping and restaurants were and had dinner at Wofgang Puck's! The food and staff were awesome. It was a little pricey but well worth the experience. Expet to drop a quick 200 but expect an awesome dinner for two.


Expand full review

Score

5 out of 5

Quick tip

a premier place to stay in Honolulu

Shar Jan 20, 2010

Would recommend to a friend!

The Hilton was a perfect place to stay in Honolulu. They are very accessible to shopping and restaurants, one of the best ... locations in Honolulu. The property itself had all the amenities you could want, such as; shopping, restaurants, their own beach and several pools. There is even a medical facility on the property. Our concierge did not seem to know the area that well, but they have the American Express desk to book tours and such and they are very good.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Shopping tip, Short Walk

The mall is a great place to shop!


Expand full review

Score

4 out of 5

Quick tip

Dream vacation got even better

Russian Man Jan 20, 2010

Would recommend to a friend!

Beach time ONLY: Jogging in the morning, swimming and sunbathing durring the day, romantic dinners evening time. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Dining tip, Short Walk

Keo's Thai


Expand full review

Score

3 out of 5

January 2010

Kristin Jan 19, 2010

Our room had an odor of rotten milk and generally unclean, plus ants on the counter. We changed rooms with no problem. There ... wasn't laundry facilities on site, so I had to walk 3 blocks to a laundry mat.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
4
Maintenance:
3
Location:
2
Room cleanliness:
2
Hotel Staff:
4
Value:
3
Dining options:
4

Traveler type: Family


Expand full review

Score

5 out of 5

Quick tip

Great 40th Anniversary

Happy Camper Jan 19, 2010

Would recommend to a friend!

Our stay was flawless. We felt pampered from the start and had no needs go unsatisfied. Location was wonderful and the ... staff went out of their way to answer all our questions or requests.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Recreation/Attractions tip, Short Walk

Definitely take the Atlantis Submarine trip. Amazing look at the fish and turtles down to over 100 feet deep.


Expand full review

Score

4 out of 5

relaxing vacation

TONG'S VACATION Jan 18, 2010

Would recommend to a friend!

The hotel is really nice and convenience. We don't have to go outside. There are a lot of activities in the hotel. We can ... just walk to the beach and few swimming pool in the hotel. A lot of shops and restaurant in the hotel area. A great place to stay!! The only thing we didn't really comfortable is the noise in the hotel room is kind of loud. We always hear next door talking and the door slam when people was leaving next door.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

3 out of 5

Quick tip

Great Location!

Baker boy Jan 15, 2010

This resort is in a great location. It is in walking distance to Wakiki beach. Bus and Trolley stops are right outside the ... entrance. However, this is a big family getaway for many families. It is noisy and most of the kids were not supervised by their parents. I wish there was a kid-free zone somewhere on this 22 acre lot. The starlight luau was a waste of time and money. It is dinner theatre at best. Again the kids were up and down and no one stopped them from running into the performers. I would like to know where the staff was to control the situation? The resort was clean but noisy.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
3
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
2

Traveler type: Family

Nightlife tip, In Hotel

Don't go the the Luau in the hotel. Try to find one outside the resort. There are many that are more authentic and reasonably priced.


Expand full review

Score

4 out of 5

My experience

Peter Jan 14, 2010

Would recommend to a friend!

This was my first trip out to Hawaii and to the island of Oahu. Our friends recommended us to stay at the Hilton Hawaiian ... Village as they love the hotel. During check in we were upgraded to the Tapa tower from the Diamond Head tower. Boy what a good deal the Tapa tower was much better and newer. Don't be fooled by the picture posted for the hotel, they have multiple towers the main one you see is the Lagoon tower, I was expecting to stay there but apparantly this was not the case. Nonetheless we didn't have any complaints with the hotel. The location is great the property has multiple resturants and the infamous "ABC" store (Will save you $ on alcohol and munchies). We were walking distance to many other shops and resturants. The trolley ride to Ala Moana mall only took about 15 mins. Overall I would stay here again definately the condos at the timeshares they were nice!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
2
Dining options:
3

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

A true resort experience

CrimsonSteve Jan 12, 2010

Would recommend to a friend!

I love to walk on the beach and to get away from Waikiki's main area to find some peace but still be close to the action if I ... want to be part of it. The board walk along the beach should be extended to connect Outrigger and Royal Hawaiian Hotel to avoid ahving to walk in the sand. But this is an issue for the city council or developers, I am afraid. I love the park next to HHV and the Barefoot Bar on the beach: very relaxing.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Single

Entertainment tip, In Hotel

Entertainment in main pool area and fireworks on Friday.


Expand full review

Score

5 out of 5

Quick tip

Great place to stay!

TJ & CJ Jan 12, 2010

Would recommend to a friend!

We had a great time at the Hilton. The restaurants, pool, bars and beach were all great. They had a fireworks show on ... Friday night where everyone sat on the beach to watch them explode over the ocean. The food was very good at the restaurants and they made great Mai Tais and Kokomokos at the bar. What topped off the experience for us was the hospitality room the Hilton had available for us. We weren't flying home until 10pm Saturday. We checked out of our room, checked our bags and sat by the pool most of the day. We reserved a (complimentary) hospitality room that we could use for 40 minutes to shower and change clothes before leaving for the airport. Very nice.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Couples

Money savers tip

Every where in Hawai'i the prices are high. We were paying $10 for drinks and $8 for beers at the bars. Since the Hilton had an ABC convenience store on their property, we bought some beer and wine and drank on our balcony for six times less than what we pay at the bar. Nice way to end the evening.


Expand full review

Score

1 out of 5

Quick tip

Saddend by the decline of service

MacMan Jan 12, 2010

January 11, 2010Christopher J. Nassetta , President Hilton Hotels7930 Jones Branch Dr. Suite 1100McLean Virginia, 22102Dear ... Mr. Nassetta;After visiting the Hawaiian Islands for over 15 years and traveling the world since 1984, spending my money at Hilton locations, I'm saddened to write this letter to you. My recent stay at the Hilton Hawaiian Village (HHV) was outrageous and I'm upset and still shocked at the service I received while there with my girlfriend Joyce Slusser. I started my trip out with a delay Dec 26, 2009, I called HHV to advise them that my flight would be an hour or so late. The desk person was friendly and told me that it was not a problem arriving around midnight, your hotel was NOT at capacity my room would be there when I got there. I got to HHV aproxemantly 12:15 a.m. Dec 27th. There was a line which was not a problem for us, waiting patiently for 15min our turn came up we were waved to the counter only to be told that she was going home and we needed to get in the other line. I asked her why not put up a sign; give us some kind of warning that she could not serve us. Her response was "all I have to say is I'm going home" so go to the other line for check in. Her tone was curt; she waved us and the others behind us off and left the area. The 3 families that were in her service line joined the 10 or so people in line for the second time. Our turn came up again we waited for the lady who was open, to wave us up she looked at us and said" I'm busy but if you want to stand at the counter I will get to you". She was folding papers and aligning her work area, talking to the other desk person who was doing the same thing and chatting about names for her baby this woman whose name I think was [...] was in the late stages of pregency. We waited for a few minutes she finally asked us for the normal paper work, I gave it gladly, and she asked my girlfriend if her last name was the same as mine. My girlfriends response was why that is important and after an uncomfortable few seconds I chirped in and replied No, gave my girlfriends name Joyce Slusser and asked her to be placed in the system so she could shop and charge to the room. I handed her my [...] conformation sheet when she saw it she said," Oh my god another [...]" I asked her if something was wrong she didn't reply at all, my girlfriend asked her again is something wrong with our reservation finally your employee responded "I guess not". I gave my credit card as security as I have done hundreds of times without an employee telling me when my card expired, her words "It's No Good In June" Thinking that this must be one of those TV shows I laughed it off and said well in 6 months they can have it. She laid the packet on the on the counter and pointed in the air your tower is over there. I said as we parted that I was looking forward a nice time, hoped the room was nice; she shrugged her shoulders and resumed talking baby names to the other employee. As we got a bellmen to help us we were greeted by a very nice guy standing a few feet from the desk, who's first words were you should speak to the night manager that was very disrespectful. On our way to the room the bellmen stop and said "Oh she messed up", this is a hospitality room, you don't belong here. He opened the door to a poorly lit room that was dingy, carpet stained and smelled of mold I picked up the phone but it didn't work. He asked us to wait, trying the other phone he called the desk, we witnessed a heated exchange between the bellman and the desk worker. The bellman turned and asked us to return to the desk, I asked for the phone to talk with the woman but she had hung up. We walked back from the Diamond tower to the desk, I once again waited for the same lady who was still playing with desk items and writing baby names on a tablet to call us up. Once she did I told her a mistake was made and this room will not work, she stated that I could pay for a better room. I informed her that I w...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
1
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
1
Value:
2
Dining options:
4

Traveler type: Couples

Recreation/Attractions tip

Do not book activities because you can't choose the time you go. We wanted to ride ATV's and pre booked it as part of our packege. They wanted us at the ranch at 6a.m. which ment we had to leave our hotel at 4:30 a.m. This was true of the Airzona tour. Just book your activities directly with the hotel or wait till you arrive that way you control the time and day you do the activity.


Expand full review

Score

4 out of 5

Quick tip

Good for relaxing

Miguli Jan 12, 2010

Would recommend to a friend!

Altghough a resort, the prices were not all that bad. The one thing that really surprised us not used to tipping was that a ... 16,5 % tip was "conveniently added" to the restaurant bill! I thought I was supposed to decide what it was worth? The resort itself was very convenient and relaxing. All the beautiful plants and lovely animals really made an impression. The rooms in the diamond head tower were ok. Not great but ok. The age of the place is starting to show. The fitness center we were allowed to use (in the Kalia tower) was a big disappointment. I've seen better at Holiday Inn expresses. The pools were great, especially at the Kalia tower where there were less children. Also the lagoon is very nice and the fireworks at the beach on Friday should not be missed. All in all not perfect but good. Next time we will try another hotel though.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
3
Location:
3
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
5

Traveler type: Couples

Dining tip, In Hotel

Use the 15% off coupon for Benihana of Tokyo (available at the reception). Great dining experience.


Expand full review

Score

5 out of 5

Quick tip

Perfect vacation

Alex Jan 11, 2010

Would recommend to a friend!

Great location, nice beach. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Dining tip, Short Walk

Wailana Coffee House  sort of a Denny's style place, pancakes, eggs, etc


Expand full review

Score

4 out of 5

Very good as a family getaway.

ukmago Jan 6, 2010

Would recommend to a friend!

Was there with family for a couple of weeks and we just loved it... Nice spot with plenty of surf just outside hotel nice ... pools and the beach bar guys will just prepare to you the best Blue Hawaii you can have...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

Great Location

North Carolina family Jan 5, 2010

Would recommend to a friend!

Hotel was very nice. Rooms average not outstanding-no microwave ovens-had to request towels daily after the second day-had to ... pay additional for beach chairs and everyone came down early to save their pool chairs-hotel self contained everything on site-easy walk down town-everyone was very nice but they had limits on your requests-pools did close early at 5pm each day-concieger services were helpful when we requested directions to interested areas-but no additional discounts to book through them-hotel activities were not made posted where you could plan around the hotel-we were told to go to the lobby and look up activities daily-we chose to go off site for New Years Eve-it would be nice to have a daily activity listing for guests

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Family

Money savers tip, Short Walk

rent a car and get a self driving tour-if you get lost everyone was very helpful to find our way around-stay away from the tourist areas-lots of locale spots that are not advertised and are beautiful and less crowded-plan your tours in the morning-good beach time starts around 11am-take a tour of the island on your first day it will help you with getting around on your own later


Expand full review

Score

3 out of 5

Quick tip

[...] awful & hotel confused

JCarroll laid-off Jan 5, 2010

[...] ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
1
Maintenance:
4
Location:
5
Room cleanliness:
3
Hotel Staff:
4
Value:
1
Dining options:
3

Traveler type: Family

Recreation/Attractions tip

Use Polynesian Adventure tours for all your sightseeing! They operated our trip to the Big Island and did a great job. Very professional. Also, meals are VERY expensive so be prepared--there are a few mid-price restaurans close to the hotel, but only the pizza place at the hotel is somewhat affordable. Duke's at the Outrigger hotel was FABULOUS--the best meal on our trip. Also, the Pinapple restaurand in Macy's at the Alana Moana mall was good.


Expand full review

Score

4 out of 5

Quick tip

Beautiful hotel

Kathy Jan 4, 2010

Would recommend to a friend!

My husband and I both loved this hotel but, because we went at Christmas time, there were so many children there. The staff ... was very helpful whenever you had a question. The location can't be beat if you like the beach. I would suggest eating somewhere other than the hotel to save a little money. The ABC store has everything you need.The room was nice and clean and the housekeeping staff was good about getting the room done early. The laua was nice, but they sat my husband and I at a table with 6 people that didn't speak english and then they want you to get to know the people you are sitting with. I didn't care much for the food at the laua, I think you are paying for the entertainmentrather than the food.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
2
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Couples

Time savers tip

Even though it will cost you to park your car at the hotel I would urge you to do it. The bus and trolly system were so crowded and took so long to get places. I guess it might not be so bad at a different time of year. We rented a car for a couple of days and we were able to tour the whole island which was great.


Expand full review

Score

5 out of 5

Quick tip

Great Trip!

Principe Jan 4, 2010

Would recommend to a friend!

I was upgraded to the Ali Tower and that was very nice since my mother who is 83 did not have to walk that much to the beach. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Dining tip, Short Walk

Be sure you make reservations or wait for one hour plus!


Expand full review


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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Dining tip, Short Walk

We walked down to the beach front area where all of the shopping and restaurants were and had dinner at Wofgang Puck's! The food and staff were awesome. It was a little pricey but well worth the experience. Expet to drop a quick 200 but expect an awesome dinner for two.

--Not so great weekend getaway!, Ewa Beach, HI Jan 30, 2010

Shopping tip, Short Walk

The mall is a great place to shop!

--Shar, Nebraska Jan 20, 2010

Dining tip, Short Walk

Keo's Thai

--Russian Man, Washington DC Jan 20, 2010

Recreation/Attractions tip, Short Walk

Definitely take the Atlantis Submarine trip. Amazing look at the fish and turtles down to over 100 feet deep.

--Happy Camper, New Mexico Jan 19, 2010

Nightlife tip, In Hotel

Don't go the the Luau in the hotel. Try to find one outside the resort. There are many that are more authentic and reasonably priced.

--Baker boy, Wilmington, DE Jan 15, 2010

Entertainment tip, In Hotel

Entertainment in main pool area and fireworks on Friday.

--CrimsonSteve, Birmingham, AL Jan 12, 2010

Money savers tip

Every where in Hawai'i the prices are high. We were paying $10 for drinks and $8 for beers at the bars. Since the Hilton had an ABC convenience store on their property, we bought some beer and wine and drank on our balcony for six times less than what we pay at the bar. Nice way to end the evening.

--TJ & CJ, Minneapolis, MN Jan 12, 2010

Recreation/Attractions tip

Do not book activities because you can't choose the time you go. We wanted to ride ATV's and pre booked it as part of our packege. They wanted us at the ranch at 6a.m. which ment we had to leave our hotel at 4:30 a.m. This was true of the Airzona tour. Just book your activities directly with the hotel or wait till you arrive that way you control the time and day you do the activity.

--MacMan, Seattle,Wa Jan 12, 2010

Dining tip, In Hotel

Use the 15% off coupon for Benihana of Tokyo (available at the reception). Great dining experience.

--Miguli, Finland, Europe Jan 12, 2010

Dining tip, Short Walk

Wailana Coffee House  sort of a Denny's style place, pancakes, eggs, etc

--Alex, San Francisco, CA Jan 11, 2010

Money savers tip, Short Walk

rent a car and get a self driving tour-if you get lost everyone was very helpful to find our way around-stay away from the tourist areas-lots of locale spots that are not advertised and are beautiful and less crowded-plan your tours in the morning-good beach time starts around 11am-take a tour of the island on your first day it will help you with getting around on your own later

--North Carolina family, Greensboro, NC Jan 5, 2010

Recreation/Attractions tip

Use Polynesian Adventure tours for all your sightseeing! They operated our trip to the Big Island and did a great job. Very professional. Also, meals are VERY expensive so be prepared--there are a few mid-price restaurans close to the hotel, but only the pizza place at the hotel is somewhat affordable. Duke's at the Outrigger hotel was FABULOUS--the best meal on our trip. Also, the Pinapple restaurand in Macy's at the Alana Moana mall was good.

--JCarroll laid-off, Lawrence, Kansas Jan 5, 2010

Time savers tip

Even though it will cost you to park your car at the hotel I would urge you to do it. The bus and trolly system were so crowded and took so long to get places. I guess it might not be so bad at a different time of year. We rented a car for a couple of days and we were able to tour the whole island which was great.

--Kathy, Levittown, Pa Jan 4, 2010

Dining tip, Short Walk

Be sure you make reservations or wait for one hour plus!

--Principe, Chicago Jan 4, 2010

Shopping tip, In Hotel

Rainbow Bizzar had some really great buys. Walk through and brouse first and then go back & buy. We also walked a short distance to lively distict for shopping and eating. Try Roy's or Ocean House for excellent food & service. No deals at Macys. Was surprised.

--Mary Lou, Tulsa, Oklahoma Jan 2, 2010

Dining tip, Short Walk

For fair priced and very good food go to Wailana Coffee House or IHOP just across the street from Kalia Tower.

--rdk, Wolcottville IN Dec 31, 2009

Dining tip, Short Walk

Check out the Tropics. We went there our first night. It has the shortest wait of any restaurant on the resort.

--Matt, Erie, PA Dec 31, 2009

Recreation/Attractions tip, In Hotel

Get the hotel booklet and explore all the attractions within the Hilton village. Shop at the Hotel for designer goods but at the international market for local items such as lei, or T-shirts/ fun clothes.

--Mo Momi, Berkeley, CA Dec 30, 2009

Dining tip, In Hotel

The place to go for the kids menu is CJs in the Rainbow Bazaar

--SF Family, San Francisco Nov 29, 2009

Recreation/Attractions tip

We found that by renting a car you can enjoy so much more than taking a tour. We rented a car for two days and enjoyed the entire island, twice! By driving on our own with a GPS system we were able to find many wonderful beaches and stop at our convience to eat or enjoy recreation places.

--Melissa, Portland, Oregon Nov 25, 2009

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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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