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Comfort Inn Phoenix

User score 3.8 out of 5 See all reviews
2641 W. Union Hills Drive,Phoenix, AZ 85027
Book this hotel
from 59 USD
/ night*

Terms and conditions

*rate found for check-in Dec 26, check-out Dec 27

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 3:00 PM
Check-out: 11:00 AM
Local currency: USD

The Comfort Inn is ideally situated in Phoenix north corporate corridor. It is convenient to such Phoenix area attractions as spring training fields, University of Phoenix Stadium, home of the Cardinals, Jobing.com Arena, home of the Coyotes, Outlets at Anthem mall, Arizona Science Center, Heard Museum and Phoenix International Raceway. Complimentary breakfast 6am-9am seven days a week. Pet accommodation: 10.00/night per pet. Pet limit: 2 pets per room 50 lbs or less.

Hotel policies

Check-in: 3:00 PM
Check-out: 11:00 AM
Local currency: USD


Terms and conditions

*rate found for check-in Dec 26, check-out Dec 27

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.8 out of 5

(16 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 2641 W. Union Hills Drive, Phoenix, AZ  85027  

 
 

Area airports

Phoenix Sky Harbor Int'l Arp, (PHX), 20.00, SE, Mile

Description

City - I-17(exit 214A)

Amenities

  • In Room Movies
  • Iron
  • AM/FM Alarm Clock
  • Guest Laundromat
  • Parking
  • Fitness room
  • Internet Access
  • TV Remote Control
  • Microwave
  • Multilingual
  • Coffee Maker in Room
  • Heated Pool
  • City Center
  • Refrigerator
  • Wireless internet
  • Free Breakfast
  • Television with Cable
  • Business center
  • Wet Bar
  • FAX
  • Vending Machines
  • Pets OK
  • Pool
  • High Speed Internet
  • Brailled Elevators
  • Exercise Gym
  • Handicapped rooms/facilities
  • Hairdryer in Room
  • Laundry/Valet Services
  • Telephone
  • Meeting/banquet facilities
  • Smoke Detectors
  • No Smoking Rooms/Facilities
  • Safe Deposit Box
  • Outdoor Parking

Reviews from our customers

Overall score

3.8 out of 5

(16 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

4 out of 5

Very comfortable hotel!

J C Sep 1, 2009

Would recommend to a friend!

The hotel is in a very good location. It's located right off the highway and near several places to eat. Also, the rooms ... are very comfortable. Very nice hotel!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Family


Expand full review

Score

3 out of 5

Quick tip

The just of it all

Crispy Jul 29, 2009

Would recommend to a friend!

Nice quite place to relax with the family. Breakfast was great and hotel staff were very friendly and helpfull! ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Family

Entertainment tip, Short Drive

Wet n Wild was very close and it was amaizing!!


Expand full review

Score

5 out of 5

Clean, comfortable, quiet place to stay!

Loves to Travel Jul 27, 2009

Would recommend to a friend!

The bed was great. The front desk was friendly and efficient. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Single


Expand full review


See all 16 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Entertainment tip, Short Drive

Wet n Wild was very close and it was amaizing!!

--Crispy, Tucson AZ Jul 29, 2009

Money savers tip

Watch out the Photo Radar speeding detectors in Phoenix. They are everywhere both stationary and mobile.

--a seasoned traveler, Los Angeles, CA May 10, 2009

Shopping tip, Short Drive

goods eating in the area. quiet and comfortable.

--Arthur, Phoenix, AZ Oct 14, 2008

See all quick tips

Reviews from our customers

Overall score

3.8 out of 5

(16 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Very comfortable hotel!

J C Sep 1, 2009

Would recommend to a friend!

The hotel is in a very good location. It's located right off the highway and near several places to eat. Also, the rooms ... are very comfortable. Very nice hotel!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Family


Expand full review

Score

3 out of 5

Quick tip

The just of it all

Crispy Jul 29, 2009

Would recommend to a friend!

Nice quite place to relax with the family. Breakfast was great and hotel staff were very friendly and helpfull! ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Family

Entertainment tip, Short Drive

Wet n Wild was very close and it was amaizing!!


Expand full review

Score

5 out of 5

Clean, comfortable, quiet place to stay!

Loves to Travel Jul 27, 2009

Would recommend to a friend!

The bed was great. The front desk was friendly and efficient. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Single


Expand full review

Score

3 out of 5

Nice

Clean freak Jul 22, 2009

Would recommend to a friend!

Staff was friendly, room was very clean (and I'm a clean freak) and breakfast layout was really nice. Would not mind going ... back again.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Single


Expand full review

Score

4 out of 5

Great value

business woman Jun 28, 2009

Would recommend to a friend!

The hotel is close to glendale which made it perfect for my business trip. It is about 25-30 minutes away from almost ... everything you want to see when visiting Phoenix. The hotel has a very nice atmosphere, clean/decent and simple rooms, great big pool, nice lobby area to sit down for a business meeting, etc. This was my second stay at this Comfort Inn. Great value for the money.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
3
Value:
4
Dining options:
3

Traveler type: Business


Expand full review

Score

4 out of 5

Great price

no name Jun 27, 2009

Would recommend to a friend!

We were there to visit family and see some of the interesting sites, around the area. The only complaint I have, is that the ... front desk needs to have a listing of different restaurants that are close.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
2

Traveler type: Couples


Expand full review

Score

3 out of 5

Rude, and snitty!

gypsbyrn Jun 22, 2009

My driver walks with a limp, this can not be missed. I was on the phone with her when she checked in. The desk clerk was ... very snooty and was talking down her nose at Linda. Linda being a nice person was trying to ignore the obvious. Because she is handicapped and smokes we run in to the smoking rooms being upstairs alot. The desk clerk pointed out Linda's room and the entrance stairs she would need to take to get to it. When Linda ask if she could be closer to the elevator because of her handicap the response was instant and very rude. No all smoking rooms are on the far end, and that is the only room available. What made this even worse was that after everything was toted upstairs the room had not been cleaned. Linda called me and then called down stairs where the same desk clerk, without apology stated that she needed to come back to the front office and she would give her another room. Linda had her send someone to clean it instead, and waited for it to be cleaned. What happened to I'm sorry, can we send someone up to help with your bags and move you to another room? Or this would have been really good. Do you need assistance getting your bags to you room on the far end of our second floor? As a business do we have to pay $200.00 a night for kindness?

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
1
Maintenance:
3
Location:
3
Room cleanliness:
3
Hotel Staff:
1
Value:
3
Dining options:
1

Traveler type: Business


Expand full review

Score

3 out of 5

Unbeatable for the summer price

Cross-country traveller Jun 9, 2009

Would recommend to a friend!

For $40/night, it was ideally situated near the I-17 and AZ-101. Provided quick access to locations both in west and east ... Phoenix. The hotel was definitely worthy of 3 star rating.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review

Score

5 out of 5

Excellent value

dragon lady Jun 8, 2009

Would recommend to a friend!

If you are trying to find this hotel going south on I-17 you need to be aware that the exit indicated does not take you ... immediately to Union Hills Drive. You have to get back on the I-17 entrance ramp and get off at the first light.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Single


Expand full review

Score

4 out of 5

great small hotel, easy freeway access

Single grandma Jun 7, 2009

Would recommend to a friend!

I went to visit family, this was a great, quiet and clean place to rest my head at night. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
1

Traveler type: Single


Expand full review

Score

4 out of 5

unbeatable location for the price

andrea Jun 7, 2009

Would recommend to a friend!

My family went to Castles and Coasters. It was a perfect location. The bed was very comfortable. Great price for such a nice ... hotel.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Great value and service

Lindy Lou May 28, 2009

Would recommend to a friend!

The staff was helpful and kind. The rooms were clean, and the continental breakfast was amazing. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

3 out of 5

Family visit

Nana May 20, 2009

Would recommend to a friend!

I have stayed at this hotel over the years so knew what to expect. The only thing that has changed with the new name is that ... breakfast is included with the room, which is appreciated. The rooms are older, the bathroom adequate but could sure use some decent lighting. I am not a fan of the room a/c units that so many places uses and this one was typical, either too cold or too hot and way too noisy. It is a easy location to get to and right off the freeway, I choose this hotel as it is near my daughter and her family.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
3
Location:
5
Room cleanliness:
3
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

3 out of 5

Comfortable - but fire safety concerns

Concerned traveler May 17, 2009

The room was comfortable & clean, and good price with Orbitz discount. But, the smoke alarm in the room had been ... disconnected -- sprinklers appeared to be in working order, we were on first floor, near an exit -- but this was an obvious fire safety violation. Also, the breakfast area did not seem to be set up with proper electrical capacity (at least not for the number of people). It appeared to be blowing the circuit if the waffle maker and toaster were operated at the same time. (So ended up eating cold cereal.)

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
2

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

very nice hotel at a bargain price

a seasoned traveler May 10, 2009

Would recommend to a friend!

When we travel,the most important thing for us is a clean room and a comfortable bed for a good night sleep. Comfort Inn ... Phoenix met our requirements easily. The breakfast buffet is also above the normal hotel standard. The wireless internet is fast. I will definitely come back.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Couples

Money savers tip

Watch out the Photo Radar speeding detectors in Phoenix. They are everywhere both stationary and mobile.


Expand full review

Score

5 out of 5

Quick tip

Clean and friendly

Arthur Oct 14, 2008

Would recommend to a friend!

Took less than 5 minutes to check in. Very polite and overall positive experience. Highly recommend this place for ... pleasure and/or business.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Business

Shopping tip, Short Drive

goods eating in the area. quiet and comfortable.


Expand full review


Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Entertainment tip, Short Drive

Wet n Wild was very close and it was amaizing!!

--Crispy, Tucson AZ Jul 29, 2009

Money savers tip

Watch out the Photo Radar speeding detectors in Phoenix. They are everywhere both stationary and mobile.

--a seasoned traveler, Los Angeles, CA May 10, 2009

Shopping tip, Short Drive

goods eating in the area. quiet and comfortable.

--Arthur, Phoenix, AZ Oct 14, 2008

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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