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Sheraton Dallas Hotel

User score 3.8 out of 5 See all reviews
400 North Olive Street,Dallas, TX 75201
Book this hotel
from 79 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Dec 25, check-out Dec 26

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD

Ideally located in the heart of the Arts and Financial district and minutes from the Convention Center, the Sheraton Dallas Hotel provides everything you need for business or leisure.

No event is too big or too small for our expert in-house catering, audiovisual, floral, and convention service departments. Our portfolio of over 260,000 square feet of flexible rooms and ballrooms are some of the largest in the Lone Star State, and make us a favorite choice for productive meetings, world-class events, spectacular city views and large gatherings.

You will also enjoy a wide spectrum of dining and entertainment options ranging from Players Sports Bar to Bagels on Bryan coffee house to Pearl Street Cafe. A full service health club and sauna as well as indoor and outdoor pools complement the 1,840 comfortable guest rooms and suites.

With DART light rail stopping right at the hotel, youre just a short ride from Dallas's sports and convention complexes, tourist attractions, and nightlife. We are connected to Plaza of the Americas an extensive shopping complex featuring an indoor ice skating rink.

From intimate gatherings to large-scale conventions, the Sheraton Dallas Hotel is the best choice for a successful event and satisfied attendees.

Hotel policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD


Terms and conditions

*rate found for check-in Dec 25, check-out Dec 26

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.8 out of 5

(4 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 400 North Olive Street, Dallas, TX  75201  

 
 

Area served

Dallas, TX, 75201, US

Area airports

Dallas Fort Worth International Airport, (DFW), 23.00, Mile

Description

Downtown, City

Amenities

  • Brailled Elevators
  • Iron
  • Refrigerator
  • AM/FM Alarm Clock
  • Game Room
  • Outdoor Pool
  • Hairdryer in Room
  • Express Checkout
  • Business center
  • Meeting/banquet facilities
  • Porters
  • Florist
  • Ironing Board
  • Restaurant
  • City Center
  • Lounge
  • Cribs Available
  • 24 Hour Security
  • Handicapped rooms/facilities
  • Sauna
  • Parking
  • Laundry/Valet Services
  • Valet Parking
  • Wheel Chair Access
  • No Smoking Rooms/Facilities
  • Safe Deposit Box
  • Coffee Maker in Room
  • Coffee Shop
  • Indoor Pool
  • News Stand
  • Exercise Gym
  • Wake-up Service
  • Air Conditioned
  • Knock Light (Hearing Impaired)
  • Television with Cable
  • Fitness room
  • Internet Access
  • Room service
  • Data port Available
  • Concierge Desk
  • Pool
  • High Speed Internet

Reviews from our customers

Overall score

3.8 out of 5

(4 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

3 out of 5

not really great

Business Traveler Sep 18, 2009

Arrival was great. [...] at the reception was very nice. Room was very clean. There was this noise that I believe is just ... part of the building ventilation system. I stayed in the North Tower. Funny that the room has a place for a refrigerator, but there wasn't one inside (to my surprise). When I asked downstairs, they said I had to pay $20 extra for a refrigerator. Is this a joke??? Also, since I prepaid through Orbitz, the girl at the reception was unable to print a receipt for me after checking-out. Is this another joke? Very strange. I needed a receipt to show to my employer. Will need to get a print-out from Orbitz. Not what is expected usually. Would recommend to a friend if it was not for a missing refrigerator!

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
3
Value:
5
Dining options:
2

Traveler type: Business


Expand full review

Score

5 out of 5

Loved it!

Satisfied customer Jul 15, 2009

Would recommend to a friend!

I was attending a business conference. I went shopping and out to dinner. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business


Expand full review

Score

4 out of 5

Quick tip

Good location for convention center

friends May 12, 2009

Would recommend to a friend!

Only 1 unsanitary site seen, a customer in the hotel buffet area, tasted food on the buffet line and then placed the utensil ... back into the food. Salad dressing. Food areas should be secured and protected from the public, or customers from contamination.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Family

Dining tip, In Hotel

Call out for chinese food to be delivered to you in the lobby. The concierge was great with information on directions to drugstores, walmarts, local Ihops, and more, both day shift, and night shift concierges.


Expand full review


See all 4 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Dining tip, In Hotel

Call out for chinese food to be delivered to you in the lobby. The concierge was great with information on directions to drugstores, walmarts, local Ihops, and more, both day shift, and night shift concierges.

--friends, Houston, Texas May 12, 2009

See all quick tips

Reviews from our customers

Overall score

3.8 out of 5

(4 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

3 out of 5

not really great

Business Traveler Sep 18, 2009

Arrival was great. [...] at the reception was very nice. Room was very clean. There was this noise that I believe is just ... part of the building ventilation system. I stayed in the North Tower. Funny that the room has a place for a refrigerator, but there wasn't one inside (to my surprise). When I asked downstairs, they said I had to pay $20 extra for a refrigerator. Is this a joke??? Also, since I prepaid through Orbitz, the girl at the reception was unable to print a receipt for me after checking-out. Is this another joke? Very strange. I needed a receipt to show to my employer. Will need to get a print-out from Orbitz. Not what is expected usually. Would recommend to a friend if it was not for a missing refrigerator!

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
3
Value:
5
Dining options:
2

Traveler type: Business


Expand full review

Score

5 out of 5

Loved it!

Satisfied customer Jul 15, 2009

Would recommend to a friend!

I was attending a business conference. I went shopping and out to dinner. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business


Expand full review

Score

4 out of 5

Quick tip

Good location for convention center

friends May 12, 2009

Would recommend to a friend!

Only 1 unsanitary site seen, a customer in the hotel buffet area, tasted food on the buffet line and then placed the utensil ... back into the food. Salad dressing. Food areas should be secured and protected from the public, or customers from contamination.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Family

Dining tip, In Hotel

Call out for chinese food to be delivered to you in the lobby. The concierge was great with information on directions to drugstores, walmarts, local Ihops, and more, both day shift, and night shift concierges.


Expand full review

Score

2 out of 5

Overall Dissatisfied

Carl Aug 10, 2008

The room was very small, not much room to move around at all. The air conditioner did not work, the shower would not drain, ... so when taking a shower, the water just keeps getting deeper and deeper. We were told check out time was 1:00 pm and the day of check out we were told it was 12:00 and was basically told we were lying, that we were not told that. We ask more than once to make sure. The price we paid for this room was outrageous for what we got.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
5
Maintenance:
1
Location:
3
Room cleanliness:
5
Hotel Staff:
4
Value:
1
Dining options:
1

Traveler type: Business


Expand full review


Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Dining tip, In Hotel

Call out for chinese food to be delivered to you in the lobby. The concierge was great with information on directions to drugstores, walmarts, local Ihops, and more, both day shift, and night shift concierges.

--friends, Houston, Texas May 12, 2009

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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I have a promotion code.

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A promotion code is your key to redeeming discounts, special Orbitz offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

What's this?

Need help booking your trip?

Book online or call

1-800-504-3248 (toll free)

Note: An infant who turns 2 before or during travel requires a child's fare.

Flight preference

I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special Orbitz offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

What's this?

Need help booking your trip?

Book online or call

1-800-504-3248 (toll free)