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Gaylord National

User score 3.5 out of 5 See all reviews
201 Waterfront Street,National Harbor, MD 20745
Book this hotel
from 139 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Jan 2, check-out Jan 3

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1100
Local currency: USD

Minutes from Downtown Washington DC on the scenic Potomac River, the four diamond Gaylord National Resort & Spa offers everything for your vacation under a soaring glass atrium. Gaylord National, the cornerstone of the exciting new National Harbor project in Prince George's County, Maryland, shines in glass and steel from the banks of the historic Potomac River. Our spectacular 18-story glass atrium welcomes you to the resort, offering wonderful views of the Potomac River and Old Town Alexandria, while a river meanders through the multi-level indoor gardens. Within this lush landscape you'll discover fine dining and casual restaurants, unique shopping experiences, and a 20,000-square-foot spa and fitness center. And for late-night excitement, an express elevator speeds you to the two-story rooftop Pose Ultra Lounge. This luxurious new addition to the Gaylord Hotels family in Washington D.C. boasts 2,000 stylish guest rooms, including 110 lavish suites and 300 rooms in our exclusive National Bay area. Atrium and river views are available. Every room features high-speed wireless Internet access and two phones, including one cordless. Our spacious bathrooms all offer double vanities. You can even charge your laptop in the in-room safe while you're away.

Hotel policies

Check-in: 1500
Check-out: 1100
Local currency: USD


Terms and conditions

*rate found for check-in Jan 2, check-out Jan 3

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.5 out of 5

(35 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 201 Waterfront Street, National Harbor, MD  20745  

 
 

Area served

National Harbor.

Area airports

Reagan Washington National Airport, Dulles International Airport Baltimore Washington International Airport.

Description

A dynamic new waterfront entertainment complex on the banks of the scenic Potomac River.

This property has a smoke-free policy

Amenities

  • Meeting/banquet facilities
  • Room service
  • Conference Facilities
  • Spa services
  • Fitness room
  • Internet Access
  • Wireless internet
  • Concierge
  • Business center
  • Restaurant
  • Smoke-free policy
  • Handicapped rooms/facilities
  • Health Club
  • Pool
  • High Speed Internet

Dining

Belvedere Lobby Bar

After a long day in the nation's capital, Belvedere's sophisticated setting fosters a relaxing atmosphere to socialize with friends and colleagues. Located just off the main lobby, guests of Belvedere enjoy nightly music with a bird's-eye view of our dramatic two-acre atrium. Surrounded by ever-blooming forsythia and azalea, this elaborate social setting encourages interaction. No need to stop the conversation to go for a drink; our roving martini bar brings delightful mixed drinks to you. Strike up a conversation over a retro cocktail or champagne by the glass, then watch the sun set over the majestic Potomac River. The Belvedere lobby bar is open nightly

National Pastime Sports Bar & Grill

No more waiting for scores and highlights... Watch your favorite sporting event on our 30-foot video wall while you drink and dine at National Pastime Sports Bar & Grille. National Pastime's cutting-edge environment artfully blends contemporary design with sports memorabilia, fusing ageless character with charm from decades past. Curved banquets...custom sofas...individual lounge chairs...and dozens of flat screens throughout the bar and grille to ensure you never miss a play. Cheer with your buddies in one of our two large bars, then tee off in the golf simulator. Enjoy generous portions of comfort food and relive historical sporting events from the region in Heritage Corner. Plus, our disc jockey coordinates nightly promotions for even more excitement throughout the evening. Open daily for lunch and dinner. Casual attire.

Old Hickory Steakhouse

Gourmet dining at its finest. Serving prime aged steaks,exquisite chops,tantalizing desserts and an extensive selecton of wines and artisinal cheese.

Moon Bay Cuisine

Enjoy the best of the regions offerings with an eclectic mid-Atlantic seafood menu; open for lunch and dinner.

Pose Ultra Lounge

At 2 am, the lights of the capital city dance along the Potomac. Eighteen floors above those dark waters, bodies move through an ever-changing dreamscape of captivating images, evocative colors and sensual moods. This seductive scene is Pose Ultra Lounge. Indulge at the Infusion Bar, where fruits float in glass jars, infusing the liquors with their lucious flavors. Then dance before the dramatic 18' floor-to-ceiling windows, while you're observed by watchful eyes in the plush VIP lounge above. Finally, surrender to romance with a glass of wine and a breathtaking view from the wraparound terrace. Open nightly from 5 pm until the wee hours. Upscale club attire requested.

Pienza

Italian inspired cuisine in a market-like setting;open breakfast,lunch & dinner.

Poolside Bar

If our unique indoor/outdoor pool isn't the only liquid refreshment you're looking for, visit the poolside cabana for a cool, colorful drink and a fresh bite to eat.

Java Coast

An eye-opening shot of espresso. Soft, fresh pastries. Gourmet salads and sandwiches, and delectable desserts. From our premium coffee drinks to a first-rate selection of beer and wine, Java Coast is the perfect way to begin or end your day. Sit and enjoy a tranquil moment, or grab your joe and go. Either way, ordering is quick and easy. Open daily.

Please enter check-in and check-out dates to the right to select a room

Deluxe

Gaylord National's luxurious guest rooms blend classical design and residential comfort, with custom furnishings and rich fabrics. These Maryland View guest rooms are uniquely designed and richly decorated to complement the heritage of the Chesapeake region.

Atrium View

Our atrium view rooms offer guests an immersing perspective of our signature, soaring 18-story glass atrium, complete with vibrant indoor gardens, flowing waterways, and a colonial street-front atmosphere of shopping, dining, and fun. Loaded with standard amenities, rich décor, and equipped with full-sized balconies overlooking this scenic vista, guests can relax in the climate-controlled Potomac oasis, or enjoy a breathtaking view of our very own city under glass.

River View

With a lush view of one our nation’s most historic rivers and the beautiful colonial architecture of nearby Old Town Alexandria, our Potomac-view rooms lend an inspirational quality to an already luxurious guest room. Whether you’re planning your next day of sight-seeing or meditating on the day’s conferences, these classically designed rooms, loaded with standard amenities and a spirit of residential comfort, offer a flourishing outlook to every guest experience.

Hotel policies

Check-in: 1500
Check-out: 1100
Local currency: USD


Terms and conditions

*rate found for check-in Jan 2, check-out Jan 3

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.5 out of 5

(35 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

4 out of 5

Quick tip

Nice Hotel!

Holiday Traveler Dec 1, 2009

Would recommend to a friend!

Stayed during Thanksgiving, kids enjoyed the holiday movies at the pool everynight; Had the Thanksgiving Buffet very nice! ... Beautiful Sunsets over the Potomac; only 15 minutes to downtown DC! Wonderfully decorated for Holidays. Most of the meals were pricey but found that to be the case in the general DC area. Easy to find & get to by car. If using GPS make sure you have a recent map update since the whole development is new.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family

Entertainment tip, Short Walk

During the Holidays, Gaylord has a tremendous ice sculpture display called "ICE!" don't miss it! It's located just across the street from the hotel.


Expand full review

Score

5 out of 5

Awesome & Inspiring

Customer Nov 30, 2009

Would recommend to a friend!

The music combined with lighting and fountain display was so very inspiring and beautiful. The atrium was beautiful and ... peaceful. These things were a wonderful highlight of our visit.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Family


Expand full review

Score

3 out of 5

Fun for the kids

frequent traveller Nov 30, 2009

Would recommend to a friend!

Check-in was a mess (took us over 1 1/2 hours), but no really due to hotel.We booked the same day through [...] and they were ... not timely in getting the information to the hotel, so when we tried to check in they didn't have us down.The hotel could have though made arrangements while they waited for the confirmation.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
3
Hotel check-in:
1
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
3
Value:
3
Dining options:
2

Traveler type: Family


Expand full review


See all 35 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Entertainment tip, Short Walk

During the Holidays, Gaylord has a tremendous ice sculpture display called "ICE!" don't miss it! It's located just across the street from the hotel.

--Holiday Traveler, NH Dec 1, 2009

Entertainment tip, Short Walk

Many entertainment options at this hotel at close proximity but you may want to call them direct prior to any final booking.

--Ms. Informed, Notfarfrom, DC Aug 18, 2009

Nightlife tip, Short Walk

In hotel and surrounding areas you can go nearby to have some fun and not drive.

--IceS2K, Asbury Park, NJ Aug 12, 2009

See all quick tips

Reviews from our customers

Overall score

3.5 out of 5

(35 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Quick tip

Nice Hotel!

Holiday Traveler Dec 1, 2009

Would recommend to a friend!

Stayed during Thanksgiving, kids enjoyed the holiday movies at the pool everynight; Had the Thanksgiving Buffet very nice! ... Beautiful Sunsets over the Potomac; only 15 minutes to downtown DC! Wonderfully decorated for Holidays. Most of the meals were pricey but found that to be the case in the general DC area. Easy to find & get to by car. If using GPS make sure you have a recent map update since the whole development is new.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family

Entertainment tip, Short Walk

During the Holidays, Gaylord has a tremendous ice sculpture display called "ICE!" don't miss it! It's located just across the street from the hotel.


Expand full review

Score

5 out of 5

Awesome & Inspiring

Customer Nov 30, 2009

Would recommend to a friend!

The music combined with lighting and fountain display was so very inspiring and beautiful. The atrium was beautiful and ... peaceful. These things were a wonderful highlight of our visit.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Family


Expand full review

Score

3 out of 5

Fun for the kids

frequent traveller Nov 30, 2009

Would recommend to a friend!

Check-in was a mess (took us over 1 1/2 hours), but no really due to hotel.We booked the same day through [...] and they were ... not timely in getting the information to the hotel, so when we tried to check in they didn't have us down.The hotel could have though made arrangements while they waited for the confirmation.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
3
Hotel check-in:
1
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
3
Value:
3
Dining options:
2

Traveler type: Family


Expand full review

Score

3 out of 5

Beautiful but not worth the mony!

Disgruntled (now broke) traveler Nov 17, 2009

The hotel was enormous and beautiful, but overpriced! In additon to the $$$ nightly rate, we also had to pay a large sumto ... self park, as well as daily "resort fees" We did have free interent, but the pool/hot tub hours were only until 9pm. The TV stopped working on 3 different occasions, and instead of replacing it, they just kept coming up to "reset" it. The door and bed were loud and squeaky, and the toliet made an odd humming or buzzing sound everytime we flushed. The "continetal breakfast" was the cost of an average lunch out! Outrageous for fruit, yougurt, cereal, pastries,etc that are typically free. One of my jackets was missing after cleaning, but we never got any apologies or feedback after stopping by the front desk to complain. I attended a conference while there and the food was cold and unappetizing.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
5
Maintenance:
3
Location:
3
Room cleanliness:
4
Hotel Staff:
3
Value:
1
Dining options:
4

Traveler type: Business


Expand full review

Score

3 out of 5

nice hotel for the price;

zippy traveler Oct 5, 2009

Would recommend to a friend!

Good steak house; a little out of the way if you want to visit D.C often. Travel to and from was difficult. All in all a ... good experience but if we go back to D.C. next year we will stay downtown someplace like the Marriot at the Metro center. It is more convenient.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
3
Location:
3
Room cleanliness:
3
Hotel Staff:
3
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

Birthday Celebration

Ms. Informed Aug 18, 2009

Would recommend to a friend!

The hotel was excellent, however we paid Orbitz upfront for a 2 queen bedroom for 2 nights for a family of 4; 2 kids, 2 ... adults, with an atrium view with a summer special package to include pool movie, scavenger hunt, activities plus more for a specific price. Arriving at the hotel, they had only 1 king size room, not atrium view, no summer package specials unless we booked with the Gaylord and not a 3rd party source. We were mis-informed by Orbitz hoping that this birthday celebration would be one to remember. We were told that if we booked with the Gaylord directly, we would have received all of the specials. The first night was a disappointment however, we had to relocate to another room on the second night. Gaylord informed us that because we booked with Orbitz, it was not much they could do, plus they would have charged a lower rate per night!!! So where's my 30% off for booking with Orbitz? So much for a great birthday weekend. We will not book with Orbitz for another hotel stay as we were pumped up to receive things, that we did not receive upon arrival!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Entertainment tip, Short Walk

Many entertainment options at this hotel at close proximity but you may want to call them direct prior to any final booking.


Expand full review

Score

5 out of 5

Excellent!

TH, Happy@Home Aug 13, 2009

Would recommend to a friend!

To celebrate my wife's birthday, we decided to have dinner drinks, and a night away from home. The Gaylord was an Excellent ... choice! There are several restaurants within the hotel to choose from, as well as a wide variety of restaurants within walking distance. We chose to dine at the very elegant "Old Hickory Steakhouse" and had a wonderful experience. Beautiful panoramic views of the Potomac River, an extensive wine list, and the food was exquisite! The accommodations and service were also "first class". The rooms were not large, but what they lacked in size, they made up with very sleek but comfortable decor, and beautiful atrium, and Potomac River views. Although our stay was only one night, it will be remembered as a perfect night!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

Woot Woot!

IceS2K Aug 12, 2009

Would recommend to a friend!

Not really a place for children because other than the pool no real place to eat. Over 21 and over is the best. If not some ... places won't let you in. Must wear a Collar for men to enter certain "restaurants."

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
2

Traveler type: Family

Nightlife tip, Short Walk

In hotel and surrounding areas you can go nearby to have some fun and not drive.


Expand full review

Score

3 out of 5

Quick tip

Washington DC

JoAnna Aug 11, 2009

The hotel had limited (and expensive) transportation options. The staff was not friendly nor were they helpful with various ... issues we had. Each night of our stay we had to request new keys because ours wouldn't work. The staff we neither explain why this was happening or offer any suggestions. While this seems minor, it became a huge obstacle to drag two tired, grumpy kids to the reception area and stand in line to get yet another key. The pool area is all inside but the hotel indicates in is an inside/outside pool. While the area was charming, the storefronts were only 1/4th occupied and a cab or driver into DC cost roughly 25-35 each way. The hotel also advertised kid programs, but nothing was going on when we were there. Overall, this was more of a business and convention hotel than a family hotel.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
5
Hotel check-in:
2
Maintenance:
4
Location:
1
Room cleanliness:
5
Hotel Staff:
2
Value:
1
Dining options:
2

Traveler type: Family

Money savers tip, Short Drive

Rent a car - it will be cheaper.


Expand full review

Score

5 out of 5

"Spoiled And Pampered"

Mr. C Jul 27, 2009

Would recommend to a friend!

My friend and I stayed during the July 4th weekend. Understandably, things were quite busy! However, the staff members were ... incredible and genuinely seemed to be interested in making our stay as pleasant as possible. There was plenty of opportunity to relax and/or have fun. Dining and entertainment is all there, right on the premises. Moving outside, the views of the Potomac and the Wilson Bridge are spectacular!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends


Expand full review

Score

3 out of 5

Quick tip

Our experience at the Gaylord Convention

Al form Okla. Jul 22, 2009

When my wife and arrived at the hotel we had already missed a whole complete day that we were supposed to have been at the ... hotel. The clerk was very blunt and said that they couldn't do anything about our late arrival and that we would still be charged for the full day, which was July 13th 2009. I was also told that there would be anadditional $15.90 charge each day for amenities, which I was not informed of when I made my reservations, the clerk ask if we had ever stayed at a hotel before and that is a typical charge. We were suppose to receive two bottles of water a day plus the daily newspaper. I had to call the front dest twice because we didn't receive our two bottles of water and we didn't receive our paper three days during our stay. When I called about the paper one of the days I was brought three different papers and they were all a day old. Also when we arrived at the airport we were told that the $54. we paid to take us to our hotel was insufficient by $32.. I had to pay the extra money when we traveled both ways. The Gaylord hotel is very beautiful place, I probably would stay at another establishment if possible.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
5
Hotel check-in:
1
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Business

Nightlife tip, Short Walk

The atmosphere and the surroundings around the hotel were beautiful and pleasant.


Expand full review

Score

4 out of 5

Quick tip

July 4th at Gaylord National Resort

sheryl Jul 9, 2009

Would recommend to a friend!

The hotel was very nice, however I was charged twice for our rooms. Orbitz had a charge and the hotel charged us too. They ... also charged an extra resort fee. We paid for a summerfest package. Billing was very confusing. RooM service very expensive. not a very good choice of food. Had to order out carry out to save a few bucks

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
3
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
2
Dining options:
3

Traveler type: Family

Money savers tip, Short Drive

Be prepared to drive or take water taxi's to eat at a resonable price. I think this hotel was better for couples and not families.


Expand full review

Score

1 out of 5

Customer service at its worst!!

Frequent Traveler Jul 6, 2009

The staff at check in were rude and extremely unhelpful. When they found out I booked with Orbitz, the service got even ... worse. They seemed to be irritated that I did not book directly with their website. I wont waste your time detailing all of the failures in customer service. I paid for three nights using Orbitz. We left the next morning. You know a hotel fails when a customer will pay for a second hotel room elsewhere even when they can't get a refund. I sent the hotel an email explaining the situation and they never responded. I would not suggest staying at this hotel. If you have stayed there, I hope your stay wan better than mine.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
1
Maintenance:
4
Location:
3
Room cleanliness:
2
Hotel Staff:
1
Value:
1
Dining options:
4

Traveler type: Family


Expand full review

Score

3 out of 5

Gaylord National Harbor

Orbitz traveller Jul 5, 2009

Would recommend to a friend!

Disappointed. Beautiful resort, but had made reservations for 2 rooms (we took kids), and I had confirmed verbally by ... calling a few days before arrival, and when we got there, they didn't have our rooms, and we had to wait an hour and a half to get them (with kids - ugh!!!) Then we ran into our neighbors from home and learned that they paid $40 less by booking directly with the hotel instead of Orbitz (and we had booked 2 rooms - would have thought we would have had the cheaper rate)

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
1
Maintenance:
4
Location:
3
Room cleanliness:
5
Hotel Staff:
2
Value:
3
Dining options:
3

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

Convention then Vacation

Cal4 Jul 1, 2009

Would recommend to a friend!

Small problem with AC noise was fixed promptly. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
2
Dining options:
3

Traveler type: Family

Dining tip, In Hotel

In hotel was pretty expensive. Take a five minute stroll to harbor area for more choices although most still pricey.


Expand full review

Score

1 out of 5

Frustated traveler

Frustrated Conference Traveler Jun 29, 2009

It was very frustrating that upon our arrival at the hotel, we were told they overbooked and we had been moved to another ... hotel in another STATE! They said it was because of construction not being finished but there is no way that could have been true. They did not attempt to notify us directly or through Orbitz prior to check-in and that was most frustrating. We were staying at the Gaylord National Harbor because we had a national conference there and wanted to be close by, however we ended up being 20 mins away or further. This happened to hundreds other of our colleagues/conference attendees. I will be hesitant to stay/book at a Gaylord again in the future.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
1
Hotel check-in:
1
Maintenance:
4
Location:
1
Room cleanliness:
1
Hotel Staff:
4
Value:
3
Dining options:
1

Traveler type: Business


Expand full review

Score

5 out of 5

Quick tip

Fantastic time-Gaylord National Resort

We Women in the Family Jun 29, 2009

Would recommend to a friend!

Family vacation to WDC, New Gaylord National is exceptional, outbeats all other Gaylord hotels. Orbitz trip planning kept us ... within our budget. Can't say enough about this great place to visit, made our experience in DC safe, fun, relaxing and memorable. Hotel was full of Optimist Convention but Gaylord handled all well, fireworks were the best! The new National Harbor area has lots to offer for anyone.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Time savers tip, In Hotel

Use Execu Cars, from the Gaylord, don't waste time on local cab drivers, local cab drivers are a ripe off, smell, can't speak our language and don't know the city. Exec Car drivers are the BEST!


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Score

3 out of 5

Gayloerd National

M Jun 28, 2009

Would recommend to a friend!

Checkin was a nightmare. They couldn't find my reservation, then tried to check me in under a different name. It took over ... 30 minutes, they did comp us some drinks though. Overall the hotel facilities and location are fine.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
1
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Business


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Score

4 out of 5

Excellent convention destination

Steve Jun 28, 2009

Would recommend to a friend!

The hotel is impressive and huge -2000 rooms. Entertainment and excellent dining within the complex. The staff were ... exceptionally courteous. The Shuttle from BWI $25 per person above what I had paid Orbitz. The 40 mile 2 hour trip dropped off the people in downtown DC before us. I should have rented a car!!!!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Business


Expand full review

Score

3 out of 5

Duped by hidden costs

Jim Jun 6, 2009

Would recommend to a friend!

The hotel was spectacular but i was dissapointed by the hidden "resort fee" that I was charged. I booked on Orbitz which made ... my combined room rate and airfare cheaper than my conference group rate. When I got my bill, it had a $16 charge per day for "resort fee" which allowed us access to the fitness room, pool, and gave us 2 bottles of water per day. Shouldn't that be included at a 5 star hotel anyway?? My conference organizers didn't pay that fee but couldn't get mine removed because I booked through Orbitz and not through the group rate. I felt like the hotel punished me for getting a better deal through Orbitz!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
5

Traveler type: Business


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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Entertainment tip, Short Walk

During the Holidays, Gaylord has a tremendous ice sculpture display called "ICE!" don't miss it! It's located just across the street from the hotel.

--Holiday Traveler, NH Dec 1, 2009

Entertainment tip, Short Walk

Many entertainment options at this hotel at close proximity but you may want to call them direct prior to any final booking.

--Ms. Informed, Notfarfrom, DC Aug 18, 2009

Nightlife tip, Short Walk

In hotel and surrounding areas you can go nearby to have some fun and not drive.

--IceS2K, Asbury Park, NJ Aug 12, 2009

Money savers tip, Short Drive

Rent a car - it will be cheaper.

--JoAnna, Norman, OK Aug 11, 2009

Nightlife tip, Short Walk

The atmosphere and the surroundings around the hotel were beautiful and pleasant.

--Al form Okla., Okla. City. Okla. Jul 22, 2009

Money savers tip, Short Drive

Be prepared to drive or take water taxi's to eat at a resonable price. I think this hotel was better for couples and not families.

--sheryl, Baltimore, Maryland Jul 9, 2009

Dining tip, In Hotel

In hotel was pretty expensive. Take a five minute stroll to harbor area for more choices although most still pricey.

--Cal4, Spring, TX Jul 1, 2009

Time savers tip, In Hotel

Use Execu Cars, from the Gaylord, don't waste time on local cab drivers, local cab drivers are a ripe off, smell, can't speak our language and don't know the city. Exec Car drivers are the BEST!

--We Women in the Family, Northern Indiana Jun 29, 2009

Money savers tip, Short Walk

Breakfast and lunch at Mayorga - about two streets over from the Gaylord National. Iced coffee is half the cost of the hotel and lunch can be done for about half. Food at Mayorga was pleasing.

--CK, Boston, MA Jun 1, 2009

Money savers tip

Take the Metro! The city metro is very clean and safe.

--Lauren, Lawrence, KS May 28, 2009

Recreation/Attractions tip

Expect a whole lot of walking and taxi rides to even reach attractions, or bus etc.

--CQ, Slidell, LA May 4, 2009

Money savers tip

Take a taxi from Reagan International Airport rather than the Shuttle. Less expensive.

--stats mom, Michigan Apr 22, 2009

Dining tip, In Hotel

There are several restaurants in the hotel, including a steak place, an Italian restaurant, a restaurant and bar area and several places to purchase sandwiches and drinks. There are several restaurants and other hotels with restaurants nearby. You don't really have to travel much to eat well.

--Judy, Fredericksburg Nov 22, 2008

Recreation/Attractions tip, In Hotel

Every thing we needed was right in side the resort.

--Terry, Winston-Salem Jun 8, 2008

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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